System was running AVG Full Scan at the time XP wanted to hibernate. AVG was
running without screen output.

Now cannot reboot... Just hangs up at Windows XP with the progress bar
constantly moving... So tried Safe Mode... Many device drivers are loaded,
and the last one is Mup.sys. Then Nothing!

Moved disk to another system... Used CD to Repair. Finally got to DOS>
prompt... Now running a chkdsk /R... which I'm sure it does NOT need!

But I cannot find out how to "remove" the hibernate files and/or registry
entries to get a regular reboot of the system! Any ideas would be greatly
appreciated!

Thanks in advance,
Greg

Greg wrote:
> System was running AVG Full Scan at the time XP wanted to hibernate. AVG was
> running without screen output.
>
> Now cannot reboot... Just hangs up at Windows XP with the progress bar
> constantly moving... So tried Safe Mode... Many device drivers are loaded,
> and the last one is Mup.sys. Then Nothing!
>
> Moved disk to another system... Used CD to Repair. Finally got to DOS>
> prompt... Now running a chkdsk /R... which I'm sure it does NOT need!
>
> But I cannot find out how to "remove" the hibernate files and/or registry
> entries to get a regular reboot of the system! Any ideas would be greatly
> appreciated!
>
> Thanks in advance,
> Greg

Hi Greg,

If it simply a hibernate error, all you have to do is delete the
hiberfil.sys file from the root directory of the boot drive. You
will know it is the correct file because it size will be the same as
your physical memory installed.

It doesn't sound like a hibernate problem though. I will give it
some thought and will be curious what happens when you delete the
hibernate storage file.

Ciao . . . C.Joseph

Hi,

I have experienced the same problem on several PCs (startup stops at
mup.sys). Sometimes I was able to start in safe mode, but in worst
cases computer acted almost dead. In this cases I didn't even get
windows startup menu (to choose safe mode or similar).
But everytime the same steps solved the problem:
- boot computer from Windows CD and choose repair (R)
- from command prompt run: chkdsk /r
- when checkdisk finishes, remove Windows CD and boot WindowsXP
normally.

Before that I tried zillion tips I found on web, but none of them
helped.

Regards,
Nika Lampe

C.Joseph Drayton je napisal:
> Greg wrote:
> > System was running AVG Full Scan at the time XP wanted to hibernate. AVG was
> > running without screen output.
> >
> > Now cannot reboot... Just hangs up at Windows XP with the progress bar
> > constantly moving... So tried Safe Mode... Many device drivers are loaded,
> > and the last one is Mup.sys. Then Nothing!
> >
> > Moved disk to another system... Used CD to Repair. Finally got to DOS>
> > prompt... Now running a chkdsk /R... which I'm sure it does NOT need!
> >
> > But I cannot find out how to "remove" the hibernate files and/or registry
> > entries to get a regular reboot of the system! Any ideas would be greatly
> > appreciated!
> >
> > Thanks in advance,
> > Greg
>
> Hi Greg,
>
> If it simply a hibernate error, all you have to do is delete the
> hiberfil.sys file from the root directory of the boot drive. You
> will know it is the correct file because it size will be the same as
> your physical memory installed.
>
> It doesn't sound like a hibernate problem though. I will give it
> some thought and will be curious what happens when you delete the
> hibernate storage file.
>
> Ciao . . . C.Joseph