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  #1  
Old 03-27-2007, 04:30 PM
Suvarov
Newsgroup Contributor
 
Posts: n/a
Toolbar customizations won't save in Office (Word) 2003

I can add a button to any of the toolbars in Word, but the change is not
saved when I close Word. The next time I open Word the button is not there.
The user is a local admin so there should be no rights issues. I have tried
specifically saving the changes to the normal.dot file but to no avail.
This works fine in Word 2003 running under WindowsXP Pro, but I cannot get
it to save the added toolbar button under Tablet XP. I have tried it on two
different tablets and no luck.
Has anyone run into this?
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Old 03-27-2007, 04:30 PM
  #2  
Old 03-27-2007, 05:00 PM
Chris H
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Posts: n/a
Re: Toolbar customizations won't save in Office (Word) 2003

When I was running Office 2003, I had no issues with customizing the
toolbars. Are you running any plug-ins for the Office products on your
Tablet PC? Have you tried doing a "Repair" of the Office install (Control
Panel/Add or Remove Programs then select Repair in the Options)?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
http://forums.mobilepcworld.net
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Suvarov" <Suvarov@discussions.microsoft.com> wrote in message
news:E7EFD9B7-D8B7-49BD-8E48-23D7CFAF5BF8@microsoft.com...
>I can add a button to any of the toolbars in Word, but the change is not
> saved when I close Word. The next time I open Word the button is not
> there.
> The user is a local admin so there should be no rights issues. I have
> tried
> specifically saving the changes to the normal.dot file but to no avail.
> This works fine in Word 2003 running under WindowsXP Pro, but I cannot get
> it to save the added toolbar button under Tablet XP. I have tried it on
> two
> different tablets and no luck.
> Has anyone run into this?


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  #3  
Old 03-28-2007, 07:15 AM
Suvarov
Newsgroup Contributor
 
Posts: n/a
Re: Toolbar customizations won't save in Office (Word) 2003

Chris H, thanks for your quick reply. No, I am not running any plug-ins. I
have tried a repair install and have also completely uninstalled then
reinstalled Office 2003 and Office 2003 Service Pack 2 (I did this on 2
different tablets). The problem persists. We can live with this if we have
to, but it's frustrating that it won't work under Tablet XP but will work
under XP Pro.


"Chris H" wrote:

> When I was running Office 2003, I had no issues with customizing the
> toolbars. Are you running any plug-ins for the Office products on your
> Tablet PC? Have you tried doing a "Repair" of the Office install (Control
> Panel/Add or Remove Programs then select Repair in the Options)?
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> http://forums.mobilepcworld.net
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
> "Suvarov" <Suvarov@discussions.microsoft.com> wrote in message
> news:E7EFD9B7-D8B7-49BD-8E48-23D7CFAF5BF8@microsoft.com...
> >I can add a button to any of the toolbars in Word, but the change is not
> > saved when I close Word. The next time I open Word the button is not
> > there.
> > The user is a local admin so there should be no rights issues. I have
> > tried
> > specifically saving the changes to the normal.dot file but to no avail.
> > This works fine in Word 2003 running under WindowsXP Pro, but I cannot get
> > it to save the added toolbar button under Tablet XP. I have tried it on
> > two
> > different tablets and no luck.
> > Has anyone run into this?

>

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  #4  
Old 03-28-2007, 07:45 AM
Chris H
Newsgroup Contributor
 
Posts: n/a
Re: Toolbar customizations won't save in Office (Word) 2003

Sorry, I don't have an explanation (or solution). I really don't understand
what is happening because there should be absolutely nothing different
(except Ink) between a desktop XP SP2 installation of Office 2003 and the
installation on a Tablet PC with XP SP2 and the Tablet PC Edition 2005. I
have mine set up exactly the same way on my Tablets as I do on my desktops,
and honestly have never seen the problem.

I might suggest you post your information to the
microsoft.public.office.setup newsgroup with the details of what you're
attempting to do so the Office MVPs who support the products can have a shot
at it. A lot of the Office MVPs run Tablet PCs, and I've never seen them
mention anything about your issue.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
http://forums.mobilepcworld.net
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Suvarov" <Suvarov@discussions.microsoft.com> wrote in message
news:CE2B50EC-101B-4678-8EE9-8F1C66874ABA@microsoft.com...
> Chris H, thanks for your quick reply. No, I am not running any plug-ins.
> I
> have tried a repair install and have also completely uninstalled then
> reinstalled Office 2003 and Office 2003 Service Pack 2 (I did this on 2
> different tablets). The problem persists. We can live with this if we
> have
> to, but it's frustrating that it won't work under Tablet XP but will work
> under XP Pro.
>
>
> "Chris H" wrote:
>
>> When I was running Office 2003, I had no issues with customizing the
>> toolbars. Are you running any plug-ins for the Office products on your
>> Tablet PC? Have you tried doing a "Repair" of the Office install
>> (Control
>> Panel/Add or Remove Programs then select Repair in the Options)?
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> http://forums.mobilepcworld.net
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>> "Suvarov" <Suvarov@discussions.microsoft.com> wrote in message
>> news:E7EFD9B7-D8B7-49BD-8E48-23D7CFAF5BF8@microsoft.com...
>> >I can add a button to any of the toolbars in Word, but the change is not
>> > saved when I close Word. The next time I open Word the button is not
>> > there.
>> > The user is a local admin so there should be no rights issues. I have
>> > tried
>> > specifically saving the changes to the normal.dot file but to no avail.
>> > This works fine in Word 2003 running under WindowsXP Pro, but I cannot
>> > get
>> > it to save the added toolbar button under Tablet XP. I have tried it
>> > on
>> > two
>> > different tablets and no luck.
>> > Has anyone run into this?

>>


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  #5  
Old 04-01-2007, 07:00 PM
Erwin Timmerman
Newsgroup Contributor
 
Posts: n/a
RE: Toolbar customizations won't save in Office (Word) 2003

"Suvarov" wrote:

> I can add a button to any of the toolbars in Word, but the change is not
> saved when I close Word. The next time I open Word the button is not there.


> This works fine in Word 2003 running under WindowsXP Pro, but I cannot get
> it to save the added toolbar button under Tablet XP. I have tried it on two
> different tablets and no luck.
> Has anyone run into this?


Yep, me too. And our sysadmin as well when I asked him if he could replicate
the problem. We are both running WXP Pro, so it is not tablet-PC specific.
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  #6  
Old 04-07-2007, 07:30 AM
Rick B
Newsgroup Contributor
 
Posts: n/a
RE: Toolbar customizations won't save in Office (Word) 2003

lI also have the same issue. I am running Office 2003 on a Gateway CX200.
There is no way I am able to get a change in the default pen (Ink Drawing and
Writing) to save with the document or normal.dot. I have posted on the word
discussion group with no replies. There has to be a Microsoft problem here.

"Suvarov" wrote:

> I can add a button to any of the toolbars in Word, but the change is not
> saved when I close Word. The next time I open Word the button is not there.
> The user is a local admin so there should be no rights issues. I have tried
> specifically saving the changes to the normal.dot file but to no avail.
> This works fine in Word 2003 running under WindowsXP Pro, but I cannot get
> it to save the added toolbar button under Tablet XP. I have tried it on two
> different tablets and no luck.
> Has anyone run into this?

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  #7  
Old 04-12-2007, 05:00 PM
lacey
Newsgroup Contributor
 
Posts: n/a
RE: Toolbar customizations won't save in Office (Word) 2003


Me too! I bought a new computer, average and up-to-date late December 2006.
I have the exact same Word 2003 on my Laptop, another Desk PC and yet another
PC at work. They all work fine when I adjust the icons in the tool bars in
Word. But not my new computer! Any one found a solution to this problem yet?
Thanks Mark
"Suvarov" wrote:

> I can add a button to any of the toolbars in Word, but the change is not
> saved when I close Word. The next time I open Word the button is not there.
> The user is a local admin so there should be no rights issues. I have tried
> specifically saving the changes to the normal.dot file but to no avail.
> This works fine in Word 2003 running under WindowsXP Pro, but I cannot get
> it to save the added toolbar button under Tablet XP. I have tried it on two
> different tablets and no luck.
> Has anyone run into this?

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