Hi,
i meet some problem with my P3500 :
When i start some apps the system freeze, i can't move my mouse cursor,
light on my keyboard don't turn off or on (tab key for example) and the
only way is a hard reboot. This prob happen currently when i start task
like HDD transfert (to an USB external HDD) or when i start some app
who require ressources...
The strange thing is this don't happen when i constantly move my mouse,
but if i leave my computer for a while when i come back it freezed. I
generally don't have BSOD but some time indstead a "blank" freeze i've
got "irql not less or equal" or "page non fault". I start a memtest but
after a 1000 cycle i don't detect any problem about the memory.
If you're thinking about any solution, i'm ok...

sorry for the english, i'm french.

Sorry for the non-French response, but check in what is listed in English as
the Event Viewer under Administrative Tools in Control Panel. Look for
(sorry, I don't know the French) for Application in the left pane, which
will reveal possible errors in the right pane. There should be little
yellow triangles with exclamation points or red circles with white X's in
them indicating problems. You can right-click those and select (again,
sorry) Properties to see a portion of the error message for possible clues
to the issues reported.

If you can find these problem spots, it may lead to a situation of a bad
driver or a program which needs to be updated to correct them.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


<valentin.demontis******.com> wrote in message
news:1165066753.767618.321020@j72g2000cwa.googlegr oups.com...
> Hi,
> i meet some problem with my P3500 :
> When i start some apps the system freeze, i can't move my mouse cursor,
> light on my keyboard don't turn off or on (tab key for example) and the
> only way is a hard reboot. This prob happen currently when i start task
> like HDD transfert (to an USB external HDD) or when i start some app
> who require ressources...
> The strange thing is this don't happen when i constantly move my mouse,
> but if i leave my computer for a while when i come back it freezed. I
> generally don't have BSOD but some time indstead a "blank" freeze i've
> got "irql not less or equal" or "page non fault". I start a memtest but
> after a 1000 cycle i don't detect any problem about the memory.
> If you're thinking about any solution, i'm ok...
>
> sorry for the english, i'm french.
>

Don't worry for the english, i read better than i write...
i look the events and there is no bad messages...
just one during the boot phase, but i answer it and the problem still
there.
It really happen randomly and always when my pc is running an
application (browsing the web and working on office isn't a problem).
but thx for your help.

one more important thing,
the pc don't freeze when i constantly move my mouse...

Then I would look to see if there is a new driver available for your mouse.
Perhaps you could go into the French version of Device Manager, uninstall
the mouse and then restart the system so the mouse is recognized and the
computer asks for the drivers.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


<valentin.demontis******.com> wrote in message
news:1165090641.026668.246150@73g2000cwn.googlegro ups.com...
> Don't worry for the english, i read better than i write...
> i look the events and there is no bad messages...
> just one during the boot phase, but i answer it and the problem still
> there.
> It really happen randomly and always when my pc is running an
> application (browsing the web and working on office isn't a problem).
> but thx for your help.
>

I check some news driver (its a microsoft trackball optical) install it
and the problem still there. I disconnect the mouse and the problem
still there.
any idea ?

Okay, if this is happening even without the mouse attached, it may be
pointing to bad memory so you should first try turning the unit completely
off, locate the area (generally on the bottom of the Tablet) to access the
RAM stick(s). If you have more than one, remove them both and then reinsert
them, making sure they are seated properly. Then start the system and see
if the results are the same.

There are some RAM checkers available on the Internet, but you may need to
take the unit to a local computer repair shop and have them do a "real"
test.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


<valentin.demontis******.com> wrote in message
news:1165146531.727709.82400@f1g2000cwa.googlegrou ps.com...
>I check some news driver (its a microsoft trackball optical) install it
> and the problem still there. I disconnect the mouse and the problem
> still there.
> any idea ?
>