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Old 12-03-2006, 11:39 AM
Janice
Tablet PC Guest
 
Posts: n/a
RE: Ghosting using ink when orientation changes

I have the same problem. I purchased mine & an extended warranty from
Circuit City and they (phone techs) want to say it is a "software problem".
But I called Averatec (even tho' the 12 mos. is over) and they said it
sounded like a hardware problem. I've had it since March, 2006, and it did
not do this "ghost writing" at first - this has just started in the last few
months.

A computer guy who now works for Office Max said that it is a digitizer
problem that cannot be fixed and they should replace the computer. He
mentioned another brand that also had this same problem.

I sent it off this week because they have to fix the CMOS battery anyhow -
that loud alarm is driving me bonkers. So we will see....
--
Janice


"Daniel McCollick" wrote:

> Model: Averatec CS3500
> Win XP SP 2 with Tablet PC 2005
>
> Problem: When I change the orientation of the laptop, anytime i try and use
> the stylus I get a ghosting affect to the right of where i'm writing, and
> it's inverted. I've tried updating digitizer drivers, and video card
> drivers. Anyone have any idea what it could be? Oh, almost forgot, when I
> have netmeeting running(not necessarily connected) everything works as it
> should?! It also works fine in the primary landscape mode, but not in
> portrait, 90 degrees, 180, etc.
>
>
> Thanks
>
>
> --
> Dan McCollick

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Old 12-03-2006, 11:39 AM
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  #2 (permalink)  
Old 12-03-2006, 11:40 AM
Janice
Tablet PC Guest
 
Posts: n/a
RE: Ghosting using ink when orientation changes

Update - I got a phone call today from the repair facility for Circuit City
and they are going to have to replace my Averatec Tablet PC 3500. The
digitzer is the problem.

I guess the guy who siad it couldn't be fixed and they would have to replace
it was right!
--
Janice


"Janice" wrote:

> I have the same problem. I purchased mine & an extended warranty from
> Circuit City and they (phone techs) want to say it is a "software problem".
> But I called Averatec (even tho' the 12 mos. is over) and they said it
> sounded like a hardware problem. I've had it since March, 2006, and it did
> not do this "ghost writing" at first - this has just started in the last few
> months.
>
> A computer guy who now works for Office Max said that it is a digitizer
> problem that cannot be fixed and they should replace the computer. He
> mentioned another brand that also had this same problem.
>
> I sent it off this week because they have to fix the CMOS battery anyhow -
> that loud alarm is driving me bonkers. So we will see....
> --
> Janice
>
>
> "Daniel McCollick" wrote:
>
> > Model: Averatec CS3500
> > Win XP SP 2 with Tablet PC 2005
> >
> > Problem: When I change the orientation of the laptop, anytime i try and use
> > the stylus I get a ghosting affect to the right of where i'm writing, and
> > it's inverted. I've tried updating digitizer drivers, and video card
> > drivers. Anyone have any idea what it could be? Oh, almost forgot, when I
> > have netmeeting running(not necessarily connected) everything works as it
> > should?! It also works fine in the primary landscape mode, but not in
> > portrait, 90 degrees, 180, etc.
> >
> >
> > Thanks
> >
> >
> > --
> > Dan McCollick

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