I'm in charge of 180 M280E tablets. I'm seeing a significant number of
corrupt files especially with Word and OneNote. I try Chkdsk as well as
Norton SystemWorks. Both ChckDsk and NDD32 do not launch on a reboot. I've
read the other ChkDsk articles and have tried GWScan, Bart PE, Safe Mode, and
Diagnostice Mode. Norton Disk Doctor32 tells me there are file system
errors, but will not run when the system is rebooted. Launching System
Recovery is a temporary fix. Is there any way to force a chkdsk? I was able
to get it to launch once on a new M280E, but could not replicate it on
another tablet nor do it again on that computer.

My other question is, with ChkDsk gone haywire will XP loose its
"self-healing" properties? We are one month into a 4-year service contract.
Is there anyway to stem the flood of corrupt files?

I have to deal with plenty of issues with the M280Es, but this one ticks me
off the most. Any help is appreciated.

technodite

Have you contacted Gateway about this? If you have, what's been the
results?

This doesn't sound like something that's going to be easily fixed. I've
forwarded your post on to someone I know at Gateway who can look into it
better.

My first inclination is to say "Norton !" but let's see what Gateway has to
say.
--
Terri Stratton
Microsoft Featured Community
http://thetabletpc.net
Windows MVP - Tablet PC
http://writepc.com - a site for UMPCs

----- Original Message -----

"technodite" <technodite@discussions.microsoft.com> wrote in message
news:4A219ACE-D497-47D6-954D-379BEA7E2C69@microsoft.com...
> I'm in charge of 180 M280E tablets. I'm seeing a significant number of
> corrupt files especially with Word and OneNote. I try Chkdsk as well as
> Norton SystemWorks. Both ChckDsk and NDD32 do not launch on a reboot.
> I've
> read the other ChkDsk articles and have tried GWScan, Bart PE, Safe Mode,
> and
> Diagnostice Mode. Norton Disk Doctor32 tells me there are file system
> errors, but will not run when the system is rebooted. Launching System
> Recovery is a temporary fix. Is there any way to force a chkdsk? I was
> able
> to get it to launch once on a new M280E, but could not replicate it on
> another tablet nor do it again on that computer.
>
> My other question is, with ChkDsk gone haywire will XP loose its
> "self-healing" properties? We are one month into a 4-year service
> contract.
> Is there anyway to stem the flood of corrupt files?
>
> I have to deal with plenty of issues with the M280Es, but this one ticks
> me
> off the most. Any help is appreciated.
>
> technodite

The only Gateway reps I talk to are the customer service operators. They
only handle computers on a case by case basis. Only after talking to several
did one mention GWScan. The "canned" response I get is for them to send out
a new hard drive.

"terri" wrote:

> Have you contacted Gateway about this? If you have, what's been the
> results?
>
> This doesn't sound like something that's going to be easily fixed. I've
> forwarded your post on to someone I know at Gateway who can look into it
> better.
>
> My first inclination is to say "Norton !" but let's see what Gateway has to
> say.
> --
> Terri Stratton
> Microsoft Featured Community
> http://thetabletpc.net
> Windows MVP - Tablet PC
> http://writepc.com - a site for UMPCs
>
> ----- Original Message -----
>
> "technodite" <technodite@discussions.microsoft.com> wrote in message
> news:4A219ACE-D497-47D6-954D-379BEA7E2C69@microsoft.com...
> > I'm in charge of 180 M280E tablets. I'm seeing a significant number of
> > corrupt files especially with Word and OneNote. I try Chkdsk as well as
> > Norton SystemWorks. Both ChckDsk and NDD32 do not launch on a reboot.
> > I've
> > read the other ChkDsk articles and have tried GWScan, Bart PE, Safe Mode,
> > and
> > Diagnostice Mode. Norton Disk Doctor32 tells me there are file system
> > errors, but will not run when the system is rebooted. Launching System
> > Recovery is a temporary fix. Is there any way to force a chkdsk? I was
> > able
> > to get it to launch once on a new M280E, but could not replicate it on
> > another tablet nor do it again on that computer.
> >
> > My other question is, with ChkDsk gone haywire will XP loose its
> > "self-healing" properties? We are one month into a 4-year service
> > contract.
> > Is there anyway to stem the flood of corrupt files?
> >
> > I have to deal with plenty of issues with the M280Es, but this one ticks
> > me
> > off the most. Any help is appreciated.
> >
> > technodite
>