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  #1 (permalink)  
Old 03-15-2007, 07:45 AM
RCParrish
Newsgroup Contributor
 
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Gateway M275 Screen Orientation Proble

I just recently purchased a Gateway M275 Convertible Tablet PC and everything
was working wonderfully until I downloaded the four million updates for
Windows XP, and optional hardware and software updates. Since then my
buttons on my screen do not work properly. Whenever I try to change the
screen orientation, or hit any of the four button on the screen for that
matter, the task manager window pops up and says I am using 100% of my CPU.
If I check my task manager prior to hitting a button the usage is normal.

Also, after hitting one of the buttons on the screen, the number of
processes the CPU is computing skyrockets from about 20 to about 200, most of
which are taskmgr.exe processes.

Any help would be greatly appreciated. Is this problem caused by one of the
updates, or have I managed to get some sort of virus already? I have an
updated Norton Antivirus and Spyware Blocking software installed and up to
date.
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Old 03-15-2007, 07:45 AM
  #2 (permalink)  
Old 03-15-2007, 03:15 PM
Chris H
Newsgroup Contributor
 
Posts: n/a
Re: Gateway M275 Screen Orientation Proble

I'd suggest you try going to the Gateway web site and download the latest
(even if it is the same) package which controls the buttons for your system
and install them. The Gateway program may have become confused or corrupt,
which is why it isn't behaving correctly.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
http://forums.mobilepcworld.net
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"RCParrish" <RCParrish@discussions.microsoft.com> wrote in message
news:F919F46C-C71F-42FD-B1B3-975EC565D041@microsoft.com...
>I just recently purchased a Gateway M275 Convertible Tablet PC and
>everything
> was working wonderfully until I downloaded the four million updates for
> Windows XP, and optional hardware and software updates. Since then my
> buttons on my screen do not work properly. Whenever I try to change the
> screen orientation, or hit any of the four button on the screen for that
> matter, the task manager window pops up and says I am using 100% of my
> CPU.
> If I check my task manager prior to hitting a button the usage is normal.
>
> Also, after hitting one of the buttons on the screen, the number of
> processes the CPU is computing skyrockets from about 20 to about 200, most
> of
> which are taskmgr.exe processes.
>
> Any help would be greatly appreciated. Is this problem caused by one of
> the
> updates, or have I managed to get some sort of virus already? I have an
> updated Norton Antivirus and Spyware Blocking software installed and up to
> date.


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  #3 (permalink)  
Old 03-27-2007, 05:30 PM
Chris
Newsgroup Contributor
 
Posts: n/a
RE: Gateway M275 Screen Orientation Proble

Hi RCParrish,

I just went through the same problem...Here is what fixed my M275...

The button upgrade software is what is screwing up your Tablet...to fix...

1. Do a full system recovery!!!!
And select the earliest date before you installed the updates, in my
case it was the first choice on the system restore calendar.

2. do not install the button update!!! in the Hardware updates section
I did this twice before I figured it out...You do not need it!!!
The tablet works fine with the original driver.

3. Reboot the system and enjoy!

I haven't had any problem with the M275 since!

just finding a reeferenece to use the Speech Recognition is a bear.

Everything else does not hurt the M275 on MS's update site just that one
update.

Take care and have fun with the tablet...

Chris


--
Froggy


"RCParrish" wrote:

> I just recently purchased a Gateway M275 Convertible Tablet PC and everything
> was working wonderfully until I downloaded the four million updates for
> Windows XP, and optional hardware and software updates. Since then my
> buttons on my screen do not work properly. Whenever I try to change the
> screen orientation, or hit any of the four button on the screen for that
> matter, the task manager window pops up and says I am using 100% of my CPU.
> If I check my task manager prior to hitting a button the usage is normal.
>
> Also, after hitting one of the buttons on the screen, the number of
> processes the CPU is computing skyrockets from about 20 to about 200, most of
> which are taskmgr.exe processes.
>
> Any help would be greatly appreciated. Is this problem caused by one of the
> updates, or have I managed to get some sort of virus already? I have an
> updated Norton Antivirus and Spyware Blocking software installed and up to
> date.

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  #4 (permalink)  
Old 03-27-2007, 06:00 PM
Chris H
Newsgroup Contributor
 
Posts: n/a
Re: Gateway M275 Screen Orientation Proble

Despite the availability of "updates" on Windows/Microsoft Update, I would
recommend only installing updates from the Gateway web site when they make
them available. Though the updates may come through Gateway in this case,
sometimes the updates find their way to the Update site from the hardware
manufacturer itself and therefore hasn't really been tested against the
individual OEM product.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
http://forums.mobilepcworld.net
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Chris" <Chris@discussions.microsoft.com> wrote in message
news:50A33861-B0A1-48C2-B898-B52D5234BB34@microsoft.com...
> Hi RCParrish,
>
> I just went through the same problem...Here is what fixed my M275...
>
> The button upgrade software is what is screwing up your Tablet...to fix...
>
> 1. Do a full system recovery!!!!
> And select the earliest date before you installed the updates, in my
> case it was the first choice on the system restore calendar.
>
> 2. do not install the button update!!! in the Hardware updates section
> I did this twice before I figured it out...You do not need it!!!
> The tablet works fine with the original driver.
>
> 3. Reboot the system and enjoy!
>
> I haven't had any problem with the M275 since!
>
> just finding a reeferenece to use the Speech Recognition is a bear.
>
> Everything else does not hurt the M275 on MS's update site just that one
> update.
>
> Take care and have fun with the tablet...
>
> Chris
>
>
> --
> Froggy
>
>
> "RCParrish" wrote:
>
>> I just recently purchased a Gateway M275 Convertible Tablet PC and
>> everything
>> was working wonderfully until I downloaded the four million updates for
>> Windows XP, and optional hardware and software updates. Since then my
>> buttons on my screen do not work properly. Whenever I try to change the
>> screen orientation, or hit any of the four button on the screen for that
>> matter, the task manager window pops up and says I am using 100% of my
>> CPU.
>> If I check my task manager prior to hitting a button the usage is normal.
>>
>> Also, after hitting one of the buttons on the screen, the number of
>> processes the CPU is computing skyrockets from about 20 to about 200,
>> most of
>> which are taskmgr.exe processes.
>>
>> Any help would be greatly appreciated. Is this problem caused by one of
>> the
>> updates, or have I managed to get some sort of virus already? I have an
>> updated Norton Antivirus and Spyware Blocking software installed and up
>> to
>> date.


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