Hello,

There appears to be a problem using the eraser and lasso tool in Windows
Journal using a Wacom pen tablet (Intuos 3 with latest driver for Vista) on
a dual monitor system w/ a fresh install of Vista Business.

When using the eraser or lasso, the cursors appear where they are supposed
to be, however the actual point of erasing and selection are about 300
pixels to the left. Note that there is no problem when using the pen to
write - only the eraser and lasso tool. Also note that this only happens
when my system is on dual-monitor mode. If I change modes to only a single
monitor, the problem goes away and everything works as it should. Finally,
this problem does not occur when using a mouse (either a regular one, or the
one that came with the tablet).

Anybody else experiencing this problem, or where could I submit this as a
possible bug to Microsoft?

Thanks in advance.

Haven't seen the issue here, Eddie, but do you have the latest Wacom drivers
installed AND the latest graphics drivers available from the manufacturer of
your Tablet? Don't rely on Windows/Microsoft Update to feed you the most
current (specific to your model) drivers.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"eddie" <odie8p******.com> wrote in message
news:8D66889C-6F77-46FC-A01E-31BBFDFE39C1@microsoft.com...
> Hello,
>
> There appears to be a problem using the eraser and lasso tool in Windows
> Journal using a Wacom pen tablet (Intuos 3 with latest driver for Vista)
> on a dual monitor system w/ a fresh install of Vista Business.
>
> When using the eraser or lasso, the cursors appear where they are supposed
> to be, however the actual point of erasing and selection are about 300
> pixels to the left. Note that there is no problem when using the pen to
> write - only the eraser and lasso tool. Also note that this only happens
> when my system is on dual-monitor mode. If I change modes to only a
> single monitor, the problem goes away and everything works as it should.
> Finally, this problem does not occur when using a mouse (either a regular
> one, or the one that came with the tablet).
>
> Anybody else experiencing this problem, or where could I submit this as a
> possible bug to Microsoft?
>
> Thanks in advance.

Yes, I have the latest drivers installed for my Wacom pen tablet and my
graphics driver (currently using a desktop and not a tablet PC).


"Chris H." <winxpnews********.com> wrote in message
news:9E5E67F7-4937-444A-8F91-53943437763D@microsoft.com...
> Haven't seen the issue here, Eddie, but do you have the latest Wacom
> drivers installed AND the latest graphics drivers available from the
> manufacturer of your Tablet? Don't rely on Windows/Microsoft Update to
> feed you the most current (specific to your model) drivers.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "eddie" <odie8p******.com> wrote in message
> news:8D66889C-6F77-46FC-A01E-31BBFDFE39C1@microsoft.com...
>> Hello,
>>
>> There appears to be a problem using the eraser and lasso tool in Windows
>> Journal using a Wacom pen tablet (Intuos 3 with latest driver for Vista)
>> on a dual monitor system w/ a fresh install of Vista Business.
>>
>> When using the eraser or lasso, the cursors appear where they are
>> supposed to be, however the actual point of erasing and selection are
>> about 300 pixels to the left. Note that there is no problem when using
>> the pen to write - only the eraser and lasso tool. Also note that this
>> only happens when my system is on dual-monitor mode. If I change modes
>> to only a single monitor, the problem goes away and everything works as
>> it should. Finally, this problem does not occur when using a mouse
>> (either a regular one, or the one that came with the tablet).
>>
>> Anybody else experiencing this problem, or where could I submit this as a
>> possible bug to Microsoft?
>>
>> Thanks in advance.
>
>

You're using Vista on a desktop? So you're using a Wacom writing pad, and
not a Tablet PC, with a pen?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"eddie" <odie8p******.com> wrote in message
news:7C2A22CE-8061-40A8-9978-AE7E4D2CA2EE@microsoft.com...
> Yes, I have the latest drivers installed for my Wacom pen tablet and my
> graphics driver (currently using a desktop and not a tablet PC).
>
>
> "Chris H." <winxpnews********.com> wrote in message
> news:9E5E67F7-4937-444A-8F91-53943437763D@microsoft.com...
>> Haven't seen the issue here, Eddie, but do you have the latest Wacom
>> drivers installed AND the latest graphics drivers available from the
>> manufacturer of your Tablet? Don't rely on Windows/Microsoft Update to
>> feed you the most current (specific to your model) drivers.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "eddie" <odie8p******.com> wrote in message
>> news:8D66889C-6F77-46FC-A01E-31BBFDFE39C1@microsoft.com...
>>> Hello,
>>>
>>> There appears to be a problem using the eraser and lasso tool in Windows
>>> Journal using a Wacom pen tablet (Intuos 3 with latest driver for Vista)
>>> on a dual monitor system w/ a fresh install of Vista Business.
>>>
>>> When using the eraser or lasso, the cursors appear where they are
>>> supposed to be, however the actual point of erasing and selection are
>>> about 300 pixels to the left. Note that there is no problem when using
>>> the pen to write - only the eraser and lasso tool. Also note that this
>>> only happens when my system is on dual-monitor mode. If I change modes
>>> to only a single monitor, the problem goes away and everything works as
>>> it should. Finally, this problem does not occur when using a mouse
>>> (either a regular one, or the one that came with the tablet).
>>>
>>> Anybody else experiencing this problem, or where could I submit this as
>>> a possible bug to Microsoft?
>>>
>>> Thanks in advance.
>>
>>
>

That is correct. As I have read, Vista (Desktop) with a pen tablet (writing
tab) functions as a Tablet PC so I posted in both Vista.General as well as
here.

Thanks


"Chris H." <winxpnews********.com> wrote in message
news:8B4CA7D7-5F1F-4880-BDD0-3C425DC47A16@microsoft.com...
> You're using Vista on a desktop? So you're using a Wacom writing pad, and
> not a Tablet PC, with a pen?
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "eddie" <odie8p******.com> wrote in message
> news:7C2A22CE-8061-40A8-9978-AE7E4D2CA2EE@microsoft.com...
>> Yes, I have the latest drivers installed for my Wacom pen tablet and my
>> graphics driver (currently using a desktop and not a tablet PC).
>>
>>
>> "Chris H." <winxpnews********.com> wrote in message
>> news:9E5E67F7-4937-444A-8F91-53943437763D@microsoft.com...
>>> Haven't seen the issue here, Eddie, but do you have the latest Wacom
>>> drivers installed AND the latest graphics drivers available from the
>>> manufacturer of your Tablet? Don't rely on Windows/Microsoft Update to
>>> feed you the most current (specific to your model) drivers.
>>> --
>>> Chris H.
>>> Microsoft Windows MVP/Tablet PC
>>> Tablet Creations - http://nicecreations.us/
>>> Associate Expert
>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>
>>> "eddie" <odie8p******.com> wrote in message
>>> news:8D66889C-6F77-46FC-A01E-31BBFDFE39C1@microsoft.com...
>>>> Hello,
>>>>
>>>> There appears to be a problem using the eraser and lasso tool in
>>>> Windows Journal using a Wacom pen tablet (Intuos 3 with latest driver
>>>> for Vista) on a dual monitor system w/ a fresh install of Vista
>>>> Business.
>>>>
>>>> When using the eraser or lasso, the cursors appear where they are
>>>> supposed to be, however the actual point of erasing and selection are
>>>> about 300 pixels to the left. Note that there is no problem when using
>>>> the pen to write - only the eraser and lasso tool. Also note that this
>>>> only happens when my system is on dual-monitor mode. If I change modes
>>>> to only a single monitor, the problem goes away and everything works as
>>>> it should. Finally, this problem does not occur when using a mouse
>>>> (either a regular one, or the one that came with the tablet).
>>>>
>>>> Anybody else experiencing this problem, or where could I submit this as
>>>> a possible bug to Microsoft?
>>>>
>>>> Thanks in advance.
>>>
>>>
>>
>
>

Hmmm. Sorry, I don't have an external writing pad here. Hopefully someone
else will have a similar setup and be able to assist you.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"eddie" <odie8p******.com> wrote in message
news:E228BA04-B083-444D-A1CA-408595CE332F@microsoft.com...
> That is correct. As I have read, Vista (Desktop) with a pen tablet
> (writing tab) functions as a Tablet PC so I posted in both Vista.General
> as well as here.
>
> Thanks
>
>
> "Chris H." <winxpnews********.com> wrote in message
> news:8B4CA7D7-5F1F-4880-BDD0-3C425DC47A16@microsoft.com...
>> You're using Vista on a desktop? So you're using a Wacom writing pad,
>> and not a Tablet PC, with a pen?
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "eddie" <odie8p******.com> wrote in message
>> news:7C2A22CE-8061-40A8-9978-AE7E4D2CA2EE@microsoft.com...
>>> Yes, I have the latest drivers installed for my Wacom pen tablet and my
>>> graphics driver (currently using a desktop and not a tablet PC).
>>>
>>>
>>> "Chris H." <winxpnews********.com> wrote in message
>>> news:9E5E67F7-4937-444A-8F91-53943437763D@microsoft.com...
>>>> Haven't seen the issue here, Eddie, but do you have the latest Wacom
>>>> drivers installed AND the latest graphics drivers available from the
>>>> manufacturer of your Tablet? Don't rely on Windows/Microsoft Update to
>>>> feed you the most current (specific to your model) drivers.
>>>> --
>>>> Chris H.
>>>> Microsoft Windows MVP/Tablet PC
>>>> Tablet Creations - http://nicecreations.us/
>>>> Associate Expert
>>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>
>>>>
>>>> "eddie" <odie8p******.com> wrote in message
>>>> news:8D66889C-6F77-46FC-A01E-31BBFDFE39C1@microsoft.com...
>>>>> Hello,
>>>>>
>>>>> There appears to be a problem using the eraser and lasso tool in
>>>>> Windows Journal using a Wacom pen tablet (Intuos 3 with latest driver
>>>>> for Vista) on a dual monitor system w/ a fresh install of Vista
>>>>> Business.
>>>>>
>>>>> When using the eraser or lasso, the cursors appear where they are
>>>>> supposed to be, however the actual point of erasing and selection are
>>>>> about 300 pixels to the left. Note that there is no problem when
>>>>> using the pen to write - only the eraser and lasso tool. Also note
>>>>> that this only happens when my system is on dual-monitor mode. If I
>>>>> change modes to only a single monitor, the problem goes away and
>>>>> everything works as it should. Finally, this problem does not occur
>>>>> when using a mouse (either a regular one, or the one that came with
>>>>> the tablet).
>>>>>
>>>>> Anybody else experiencing this problem, or where could I submit this
>>>>> as a possible bug to Microsoft?
>>>>>
>>>>> Thanks in advance.
>>>>
>>>>
>>>
>>
>>
>

Eddie-

I have the same problem, just as you described it, with dual monitor
desktop, Wacom Graphire3 and Vista Ultimate. Did not have this problem with
XP.

Wacom posted a new driver for Graphire on 2/13. Maybe there is one for your
model, too.
Wacom Technology - Driver Downloads
http://www.wacom.com/productsupport/select.cfm

Let us know if that fixes it. Otherwise, Microsoft and Wacom need to get
together and fix this. It renders Journal useless to Wacom desktop users --
and Journal is cool.

mjh

www.mjhinton.com/vista/

Hi Mark,

Yep, I am experiencing this issue with the latest drivers installed for the
Wacom Intuos 3 (v 6.00-5b, 12/7/06). Glad to hear that I'm not the only
one!

Thanks


"mark justice hinton" <markjusticehinton@discussions.microsoft.com> wrote in
message news:7695C9F8-40C9-4049-B2B3-DA7BE064BF4C@microsoft.com...
> Eddie-
>
> I have the same problem, just as you described it, with dual monitor
> desktop, Wacom Graphire3 and Vista Ultimate. Did not have this problem
> with
> XP.
>
> Wacom posted a new driver for Graphire on 2/13. Maybe there is one for
> your
> model, too.
> Wacom Technology - Driver Downloads
> http://www.wacom.com/productsupport/select.cfm
>
> Let us know if that fixes it. Otherwise, Microsoft and Wacom need to get
> together and fix this. It renders Journal useless to Wacom desktop
> users --
> and Journal is cool.
>
> mjh
>
> www.mjhinton.com/vista/

Eddie-

I just installed the latest Graphire3 driver (5.x, 2/13/07) and also still
have the same problem in Journal. I hope someone from Microsoft or Wacom
notices and cares.

mjh

http://www.mjhinton.com/vista/

"eddie" wrote:

> Hi Mark,
>
> Yep, I am experiencing this issue with the latest drivers installed for the
> Wacom Intuos 3 (v 6.00-5b, 12/7/06). Glad to hear that I'm not the only
> one!
>
> Thanks

Just FYI, still having the same issues with the latest Intuos3 driver
released on 2/27/07 (v. 6.02-1).

Have the exact same problem with graphire4

"eddie" wrote:

> Hello,
>
> There appears to be a problem using the eraser and lasso tool in Windows
> Journal using a Wacom pen tablet (Intuos 3 with latest driver for Vista) on
> a dual monitor system w/ a fresh install of Vista Business.
>
> When using the eraser or lasso, the cursors appear where they are supposed
> to be, however the actual point of erasing and selection are about 300
> pixels to the left. Note that there is no problem when using the pen to
> write - only the eraser and lasso tool. Also note that this only happens
> when my system is on dual-monitor mode. If I change modes to only a single
> monitor, the problem goes away and everything works as it should. Finally,
> this problem does not occur when using a mouse (either a regular one, or the
> one that came with the tablet).
>
> Anybody else experiencing this problem, or where could I submit this as a
> possible bug to Microsoft?
>
> Thanks in advance.
>

On Mar 17, 11:26 am, jphi <j...@discussions.microsoft.com> wrote:
> Have the exact same problem with graphire4
>
>
>
> "eddie" wrote:
> > Hello,
>
> > There appears to be a problem using the eraser and lasso tool in Windows
> > Journal using a Wacom pen tablet (Intuos 3 with latest driver for Vista) on
> > a dual monitor system w/ a fresh install of Vista Business.
>
> > When using the eraser or lasso, the cursors appear where they are supposed
> > to be, however the actual point of erasing and selection are about 300
> > pixels to the left. Note that there is no problem when using the pen to
> > write - only the eraser and lasso tool. Also note that this only happens
> > when my system is on dual-monitor mode. If I change modes to only a single
> > monitor, the problem goes away and everything works as it should. Finally,
> > this problem does not occur when using a mouse (either a regular one, or the
> > one that came with the tablet).
>
> > Anybody else experiencing this problem, or where could I submit this as a
> > possible bug to Microsoft?
>
> > Thanks in advance.- Hide quoted text -
>
> - Show quoted text -

These are typical problems with the Wacom devices. I had the same
problem a few years back with Windows 2000 and I had to update to the
latest drivers to fix the issue. Wacom needs to fix the driver.