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  #1 (permalink)  
Old 05-16-2005, 09:16 AM
John
Tablet PC Guest
 
Posts: n/a
Inaccurate pointer

Any reason why the pointer on my M200 is inaccurate? I mean when in the top
right of the screen it misses the X (close window) button by about 0.5cms!
I have calibrated several times, but it seems to go funny towards the edges
of the screen and ok in the centre. I cant get it bang on - and in Remote
Desktop sessions its even more way out
Do i have a dodgy tablet or pen?


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Old 05-16-2005, 09:16 AM
Xploder HD Movie Player for PS3. Manage, convert and transfer media files between the PC and PS3.
  #2 (permalink)  
Old 05-16-2005, 09:16 AM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

Remote session are "interesting," John, but I would contact Toshiba support
and see what they think. Are you running the latest graphics and pen
drivers? You do know changing orientation will change the calibration on
you, correct?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"John" <no@spam.com> wrote in message
news:4288c7f3$0$41662$892e7fe2@authen.white.readfr eenews.net...
> Any reason why the pointer on my M200 is inaccurate? I mean when in the
> top right of the screen it misses the X (close window) button by about
> 0.5cms!
> I have calibrated several times, but it seems to go funny towards the
> edges of the screen and ok in the centre. I cant get it bang on - and in
> Remote Desktop sessions its even more way out
> Do i have a dodgy tablet or pen?
>



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  #3 (permalink)  
Old 05-16-2005, 12:16 PM
John
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

Chris H. wrote:
> Remote session are "interesting," John, but I would contact Toshiba
> support and see what they think. Are you running the latest graphics
> and pen drivers? You do know changing orientation will change the
> calibration on you, correct?
>
> "John" <no@spam.com> wrote in message
> news:4288c7f3$0$41662$892e7fe2@authen.white.readfr eenews.net...
>> Any reason why the pointer on my M200 is inaccurate? I mean when in
>> the top right of the screen it misses the X (close window) button by
>> about 0.5cms!
>> I have calibrated several times, but it seems to go funny towards the
>> edges of the screen and ok in the centre. I cant get it bang on -
>> and in Remote Desktop sessions its even more way out
>> Do i have a dodgy tablet or pen?


Hi Chris,

Thanks for the feedback - where do I get the latest graphic/pen drivers? I
installed SP2 but nothing from the Toshiba site.






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  #4 (permalink)  
Old 05-16-2005, 12:16 PM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

For the latest drivers from Toshiba (and there are several since XP SP2 came
out), go to their support section/downloads. The Wacom drivers are at
http://www.wacom.com/tabletpc/driver.cfm. Make sure you totally disable
your anti-virus software before installing.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"John" <no@spam.com> wrote in message
news:4288f2d2$0$8527$892e7fe2@authen.white.readfre enews.net...
> Chris H. wrote:
>> Remote session are "interesting," John, but I would contact Toshiba
>> support and see what they think. Are you running the latest graphics
>> and pen drivers? You do know changing orientation will change the
>> calibration on you, correct?
>>
>> "John" <no@spam.com> wrote in message
>> news:4288c7f3$0$41662$892e7fe2@authen.white.readfr eenews.net...
>>> Any reason why the pointer on my M200 is inaccurate? I mean when in
>>> the top right of the screen it misses the X (close window) button by
>>> about 0.5cms!
>>> I have calibrated several times, but it seems to go funny towards the
>>> edges of the screen and ok in the centre. I cant get it bang on -
>>> and in Remote Desktop sessions its even more way out
>>> Do i have a dodgy tablet or pen?

>
> Hi Chris,
>
> Thanks for the feedback - where do I get the latest graphic/pen drivers? I
> installed SP2 but nothing from the Toshiba site.
>
>
>
>
>
>



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  #5 (permalink)  
Old 05-16-2005, 03:17 PM
James Gockel
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

The innacurate pointer as you've described it, is normal.
This is caused by the digitizer doesnt know exactly where the pen is.
I'm fairly sure that with higher resolution tablets you will have less of
this problem... knowing that there are more points being activated...

http://www.wacom-components.com/english/tech.asp

"Distortions can occur especially at the edge of the sensor when combined
with an LCD, because many LCD's have metal frames around them"

Down neear the bottom it tells about the error correction near the edge,
which doesnt work too well with LCDs on top. Also shows how it works, and
how its layered.. rather neat!

-James



"John" <no@spam.com> wrote in message
news:4288c7f3$0$41662$892e7fe2@authen.white.readfr eenews.net...
> Any reason why the pointer on my M200 is inaccurate? I mean when in the
> top right of the screen it misses the X (close window) button by about
> 0.5cms!
> I have calibrated several times, but it seems to go funny towards the
> edges of the screen and ok in the centre. I cant get it bang on - and in
> Remote Desktop sessions its even more way out
> Do i have a dodgy tablet or pen?
>



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  #6 (permalink)  
Old 05-17-2005, 08:19 AM
Peter
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer


"James Gockel" <flibbertigibbet007_at_hotmail_dot_com> wrote:

>"Distortions can occur especially at the edge of the sensor when combined
>with an LCD, because many LCD's have metal frames around them"


I see this effect too, on an ix104 tablet. The x box (to close
programs) is tricky to work.

One obvious thing that's worth remembering is that the digitiser wants
you to use the pen upright. It won't be accurate unless the pen is
help at 90 degrees to the surface.


Peter.
--
Return address is invalid to help stop junk mail.
E-mail replies to peter1124@peter2000XY.co.uk but remove the X and the Y.
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  #7 (permalink)  
Old 05-17-2005, 08:19 AM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

The digitizer measures angle or tilt of the pen, Peter, which is why we need
to calibrate right- or left-handed. It does not require the pen to be held
at a 90-degree angle at all. This is from the September 1, 2004, Tablet PC
Chat on the Expert Zone, in a response from Robert Williams of the Tablet
Team at Microsoft:
=====
Q: The calibration tool says it's important to calibrate your screen for
portrait and landscape. How come?
A: Good question. There is a lot of misunderstanding about the calibration
tool. I will try to address some of it here. The calibration tool is not a
linearity calibration. That work is done by the manufacturer in cooperation
with the digitizer supplier. It's fixed in the design. The calibration tool
on the tablet is a pen tilt calibration. It corrects for pen angle because
the tip of the pen and the end of the sensor in the pen barrel are about 1mm
apart. As the angle at which one is holding the pen varies by location on
the screen and orientation we suggest calibration in both orientations.
=====

The best calibration is achieved when the user holds the pen as they would
naturally, i.e., at a slightly tilted angle to the screen, just as you would
hold a pencil when writing on a piece of paper.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Peter" <peter@peter2-o-0-o.co.uk> wrote in message
news:lo2k81ljk69b8a1aikq4bm933gh43ovf6g@4ax.com...
>
> I see this effect too, on an ix104 tablet. The x box (to close
> programs) is tricky to work.
>
> One obvious thing that's worth remembering is that the digitiser wants
> you to use the pen upright. It won't be accurate unless the pen is
> help at 90 degrees to the surface.
>
>
> Peter.
> --
> Return address is invalid to help stop junk mail.
> E-mail replies to peter1124@peter2000XY.co.uk but remove the X and the Y.



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  #8 (permalink)  
Old 05-17-2005, 08:19 AM
John
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

Chris H. wrote:
> The digitizer measures angle or tilt of the pen, Peter, which is why
> we need to calibrate right- or left-handed. It does not require the
> pen to be held at a 90-degree angle at all. This is from the
> September 1, 2004, Tablet PC Chat on the Expert Zone, in a response
> from Robert Williams of the Tablet Team at Microsoft:
> =====
> Q: The calibration tool says it's important to calibrate your screen
> for portrait and landscape. How come?
> A: Good question. There is a lot of misunderstanding about the
> calibration tool. I will try to address some of it here. The
> calibration tool is not a linearity calibration. That work is done by
> the manufacturer in cooperation with the digitizer supplier. It's
> fixed in the design. The calibration tool on the tablet is a pen tilt
> calibration. It corrects for pen angle because the tip of the pen and
> the end of the sensor in the pen barrel are about 1mm apart. As the
> angle at which one is holding the pen varies by location on the
> screen and orientation we suggest calibration in both orientations.
> =====
> The best calibration is achieved when the user holds the pen as they
> would naturally, i.e., at a slightly tilted angle to the screen, just
> as you would hold a pencil when writing on a piece of paper.
>
> "Peter" <peter@peter2-o-0-o.co.uk> wrote in message
> news:lo2k81ljk69b8a1aikq4bm933gh43ovf6g@4ax.com...
>>
>> I see this effect too, on an ix104 tablet. The x box (to close
>> programs) is tricky to work.
>>
>> One obvious thing that's worth remembering is that the digitiser
>> wants you to use the pen upright. It won't be accurate unless the
>> pen is help at 90 degrees to the surface.
>>
>>
>> Peter.
>> --
>> Return address is invalid to help stop junk mail.
>> E-mail replies to peter1124@peter2000XY.co.uk but remove the X and
>> the Y.


I figured all that, and tried it - but it is worse. It's very difficult to
hit the 'X' either way.




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  #9 (permalink)  
Old 05-17-2005, 08:19 AM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

Were you able to update the drivers as I suggested, John? Any difference
since then? Have you contacted Toshiba support? You may have a faulty
digitizer on your system, and perhaps they should take a look at it.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"John" <no@spam.com> wrote in message
news:428a0fd8$0$49207$892e7fe2@authen.white.readfr eenews.net...
>
> I figured all that, and tried it - but it is worse. It's very difficult to
> hit the 'X' either way.
>
>
>
>



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  #10 (permalink)  
Old 05-17-2005, 09:18 AM
John
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

Chris H. wrote:
> Were you able to update the drivers as I suggested, John? Any
> difference since then? Have you contacted Toshiba support? You may
> have a faulty digitizer on your system, and perhaps they should take
> a look at it.
> "John" <no@spam.com> wrote in message
> news:428a0fd8$0$49207$892e7fe2@authen.white.readfr eenews.net...
>>
>> I figured all that, and tried it - but it is worse. It's very
>> difficult to hit the 'X' either way.


I upgraded the Wacom driver from the wacom site - I cant find any drivers on
the Toshiba site for the pen - only for utilities and bios and so on?
The pen is fine in the centre of the display, its just in the corners.
hitting the X is difficult.



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  #11 (permalink)  
Old 05-17-2005, 10:15 AM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

There are Toshiba computer system files, maybe seven or nine of them, which
Toshiba specifically released after Windows XP SP2 was finished. No pen
drivers, they come from Wacom.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"John" <no@spam.com> wrote in message
news:428a244e$0$42289$892e7fe2@authen.white.readfr eenews.net...
> Chris H. wrote:
>> Were you able to update the drivers as I suggested, John? Any
>> difference since then? Have you contacted Toshiba support? You may
>> have a faulty digitizer on your system, and perhaps they should take
>> a look at it.
>> "John" <no@spam.com> wrote in message
>> news:428a0fd8$0$49207$892e7fe2@authen.white.readfr eenews.net...
>>>
>>> I figured all that, and tried it - but it is worse. It's very
>>> difficult to hit the 'X' either way.

>
> I upgraded the Wacom driver from the wacom site - I cant find any drivers
> on the Toshiba site for the pen - only for utilities and bios and so on?
> The pen is fine in the centre of the display, its just in the corners.
> hitting the X is difficult.
>
>
>



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  #12 (permalink)  
Old 05-17-2005, 11:16 AM
James Gockel
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

Chris, I dont know what tablet you are using that records tilt data, but all
tablets of what I have seen do not record tilt data, the pen doesnt support
that feature.
The digitizers do not require tilt data to align. because you can tilt your
pen all around a point and still be pointing to that point. It's how the
antenna and the digitizing surface sees where the point is projected at.
The pen doesnt need to be upright either.
After a while, you get the hang of the dodgyness of the pointer around the
edges.
And updating the drivers do not fix the issue, and can not fix the issue,
what would need to be done is replacing the digitizing board with a larger
one. so it knows more edge points.

Everything about the pen to you is, have you updated the drivers? why when
it's not a driver or software issue, it's purly hardware, and
(electro)mechanical. The digitizer just tells the driver points of where the
pen is, and pressure. And the driver tells windows where to place the
pointer.
It's like saying have you updated the drivers to your screen buttons, when
the person complains that nothing happens when he pushes the button, maybe
its broken inside, and not making a connection, to apply voltage to tell the
driver to tell windows to dim the screen. Not everything is a driver issue,
and when you dont know what the driver does exactly, dont assume. And since
you surely dont know about how the pen works exactly, and you're already
assuming alot like the tablet gets tilt data, which it doesnt, you shouldent
be saying that to confuse users.
I can't say for all, but I do know that mine, and most tablets do not
support tilt angles. But just to be sure, i'm going to contact wacom and get
everything for you, chris, because you aparently dont care what i have to
say anyway.

-James


"Chris H." <winxpnews********.com> wrote in message
news:%23eITZfwWFHA.132@TK2MSFTNGP14.phx.gbl...
> There are Toshiba computer system files, maybe seven or nine of them,
> which Toshiba specifically released after Windows XP SP2 was finished. No
> pen drivers, they come from Wacom.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "John" <no@spam.com> wrote in message
> news:428a244e$0$42289$892e7fe2@authen.white.readfr eenews.net...
>> Chris H. wrote:
>>> Were you able to update the drivers as I suggested, John? Any
>>> difference since then? Have you contacted Toshiba support? You may
>>> have a faulty digitizer on your system, and perhaps they should take
>>> a look at it.
>>> "John" <no@spam.com> wrote in message
>>> news:428a0fd8$0$49207$892e7fe2@authen.white.readfr eenews.net...
>>>>
>>>> I figured all that, and tried it - but it is worse. It's very
>>>> difficult to hit the 'X' either way.

>>
>> I upgraded the Wacom driver from the wacom site - I cant find any drivers
>> on the Toshiba site for the pen - only for utilities and bios and so on?
>> The pen is fine in the centre of the display, its just in the corners.
>> hitting the X is difficult.
>>
>>
>>

>
>



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  #13 (permalink)  
Old 05-17-2005, 12:15 PM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

I used a word I shouldn't have, since you seem to be so prone to
knit-picking, James. Instead of "measures" I should have said "corrects."
Did you happen to read the chat information I posted, James?

Here you go, quoting Robert Williams of Microsoft's Tablet PC Team:
=====
Q: The calibration tool says it's important to calibrate your screen for
portrait and landscape. How come?
A: Good question. There is a lot of misunderstanding about the calibration
tool. I will try to address some of it here. The calibration tool is not a
linearity calibration. That work is done by the manufacturer in cooperation
with the digitizer supplier. It's fixed in the design. The calibration tool
on the tablet is a pen tilt calibration. It corrects for pen angle because
the tip of the pen and the end of the sensor in the pen barrel are about 1mm
apart. As the angle at which one is holding the pen varies by location on
the screen and orientation we suggest calibration in both orientations.
=====
Again, the best calibration is made when the user holds the pen naturally.
We do not hold a pencil at a 90-degree angle on a piece of paper, and I
suggest using the same method when writing on a Tablet PC - the natural
position of the hand and tip of the pen.

As for my other suggestions, please. I'm trying to work with fellow users
to figure out what is wrong. You criticize what I post if I say something
and don't ask questions. You criticize what I post if I do ask questions.
Either way, I am trying to work out things to a solution, James. I'm sorry
if that provokes you, but I sure wish you would stop.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"James Gockel" <flibbertigibbet007_at_hotmail_dot_com> wrote in message
news:eDffdHxWFHA.3572@TK2MSFTNGP12.phx.gbl...
> Chris, I dont know what tablet you are using that records tilt data, but
> all tablets of what I have seen do not record tilt data, the pen doesnt
> support that feature.
> The digitizers do not require tilt data to align. because you can tilt
> your pen all around a point and still be pointing to that point. It's how
> the antenna and the digitizing surface sees where the point is projected
> at.
> The pen doesnt need to be upright either.
> After a while, you get the hang of the dodgyness of the pointer around the
> edges.
> And updating the drivers do not fix the issue, and can not fix the issue,
> what would need to be done is replacing the digitizing board with a larger
> one. so it knows more edge points.
>
> Everything about the pen to you is, have you updated the drivers? why when
> it's not a driver or software issue, it's purly hardware, and
> (electro)mechanical. The digitizer just tells the driver points of where
> the pen is, and pressure. And the driver tells windows where to place the
> pointer.
> It's like saying have you updated the drivers to your screen buttons, when
> the person complains that nothing happens when he pushes the button, maybe
> its broken inside, and not making a connection, to apply voltage to tell
> the driver to tell windows to dim the screen. Not everything is a driver
> issue, and when you dont know what the driver does exactly, dont assume.
> And since you surely dont know about how the pen works exactly, and you're
> already assuming alot like the tablet gets tilt data, which it doesnt, you
> shouldent be saying that to confuse users.
> I can't say for all, but I do know that mine, and most tablets do not
> support tilt angles. But just to be sure, i'm going to contact wacom and
> get everything for you, chris, because you aparently dont care what i have
> to say anyway.
>
> -James



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  #14 (permalink)  
Old 05-17-2005, 03:19 PM
John
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

Chris H. wrote:
> There are Toshiba computer system files, maybe seven or nine of them,
> which Toshiba specifically released after Windows XP SP2 was
> finished. No pen drivers, they come from Wacom.
>
> "John" <no@spam.com> wrote in message
> news:428a244e$0$42289$892e7fe2@authen.white.readfr eenews.net...
>> Chris H. wrote:
>>> Were you able to update the drivers as I suggested, John? Any
>>> difference since then? Have you contacted Toshiba support? You may
>>> have a faulty digitizer on your system, and perhaps they should take
>>> a look at it.
>>> "John" <no@spam.com> wrote in message
>>> news:428a0fd8$0$49207$892e7fe2@authen.white.readfr eenews.net...
>>>>
>>>> I figured all that, and tried it - but it is worse. It's very
>>>> difficult to hit the 'X' either way.

>>
>> I upgraded the Wacom driver from the wacom site - I cant find any
>> drivers on the Toshiba site for the pen - only for utilities and
>> bios and so on? The pen is fine in the centre of the display, its
>> just in the corners. hitting the X is difficult.


Thanks Chris :)

Which ones am I looking for specifically? I couldn't work it out.





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  #15 (permalink)  
Old 05-17-2005, 03:19 PM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: Inaccurate pointer

Here is the URL:
http://www.csd.toshiba.com/cgi-bin/t...ceghdgngdgnj.0
(that runs from "http:" to and including the final "j.0") to the download
section. Once there, use the drop-down menu under "Filter by Operating
System" and then tap the Apply Filter button to the right. There are a
total of 37 available downloads for the M200, so you should browse through
them to determine whether they update your current files or not.

You will note the ones from September 2, 2004, and newer are specifically
for XP Service Pack 2. Each of the Title areas have links to more
information about the download. What I normally do is create a folder in My
Documents (under your username) such as Toshiba Updates, and then download
everything that's applicable to that location. Make sure to read the
install specifics, if certain requirements are mentioned, and disable your
anti-virus software and close any open programs before doing any of the
installs.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"John" <no@spam.com> wrote in message
news:428a73c5$0$42679$892e7fe2@authen.white.readfr eenews.net...
> Chris H. wrote:
>> There are Toshiba computer system files, maybe seven or nine of them,
>> which Toshiba specifically released after Windows XP SP2 was
>> finished. No pen drivers, they come from Wacom.
>>
>> "John" <no@spam.com> wrote in message
>> news:428a244e$0$42289$892e7fe2@authen.white.readfr eenews.net...
>>> Chris H. wrote:
>>>> Were you able to update the drivers as I suggested, John? Any
>>>> difference since then? Have you contacted Toshiba support? You may
>>>> have a faulty digitizer on your system, and perhaps they should take
>>>> a look at it.
>>>> "John" <no@spam.com> wrote in message
>>>> news:428a0fd8$0$49207$892e7fe2@authen.white.readfr eenews.net...
>>>>>
>>>>> I figured all that, and tried it - but it is worse. It's very
>>>>> difficult to hit the 'X' either way.
>>>
>>> I upgraded the Wacom driver from the wacom site - I cant find any
>>> drivers on the Toshiba site for the pen - only for utilities and
>>> bios and so on? The pen is fine in the centre of the display, its
>>> just in the corners. hitting the X is difficult.

>
> Thanks Chris :)
>
> Which ones am I looking for specifically? I couldn't work it out.
>
>
>
>
>



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