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  #1 (permalink)  
Old 04-29-2005, 01:16 PM
Scott O'Bryan
Newsgroup Contributor
 
Posts: n/a
Tablet PC Screen not working on Toshiba Satellite R10

Ok, I'm assuming this problem is actually associated with how my drivers load
on my Toshiba Convertable.

When I first got my Tablet PC I loaded TweakUI on it and set it up so that
it would auto-login. There are a number of issues witht he login screens on
the Tablet PC (like the screen orientation, etc.) so I decided to bypass it
alltogether. Still everythign worked fine and the tablet pen & screen worked
like a charm.

Two weeks later, I added an logitech wireless mouse and installed the
wireless mouse driver and mouseware. All of a sudden my Tablet Screen would
not respond. I uninstalled mouseware and had the same problem.

In diagnosing the problem, I found that if I turned auto-login off and
signed in normally, the tablet screen would work without error. I even tried
running bootvis which I was hoping would re-arrange the loading of these
drivers. It was a long shot I know, but it worked!! - For one reboot.
After that everything was back to normal.

Can anyone tell me how to fix this issue?

Thanks!
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Old 04-29-2005, 01:16 PM
  #2 (permalink)  
Old 04-29-2005, 02:16 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

Do you have a Restore Point from System Restore going back to before you
originally install the TweakUI? If so, revert to it and see how it does.
Contrary to misguided opinions, BootVis will not improve performance in
Windows XP. It is a tool for system designers to identify performance
issues. See
http://www.microsoft.com/whdc/system...t/bootvis.mspx

If you don't have a Restore Point, I would suggest you take a look in
Control Panel/Administrative Tools/Event Viewer (check by Application and
System in the left pane) for listings of yellow triangles with black
exclamation points or red circles with white X's in them. Those are errors
which may be right-clicked with a select of Properties to see a portion of
the error message.

Using that information, you may be able to isolate a driver or program which
is causing the issue.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Scott O'Bryan" <Scott O'Bryan@discussions.microsoft.com> wrote in message
news:6139502E-2108-484D-8561-D192282F7926@microsoft.com...
> Ok, I'm assuming this problem is actually associated with how my drivers
> load
> on my Toshiba Convertable.
>
> When I first got my Tablet PC I loaded TweakUI on it and set it up so that
> it would auto-login. There are a number of issues witht he login screens
> on
> the Tablet PC (like the screen orientation, etc.) so I decided to bypass
> it
> alltogether. Still everythign worked fine and the tablet pen & screen
> worked
> like a charm.
>
> Two weeks later, I added an logitech wireless mouse and installed the
> wireless mouse driver and mouseware. All of a sudden my Tablet Screen
> would
> not respond. I uninstalled mouseware and had the same problem.
>
> In diagnosing the problem, I found that if I turned auto-login off and
> signed in normally, the tablet screen would work without error. I even
> tried
> running bootvis which I was hoping would re-arrange the loading of these
> drivers. It was a long shot I know, but it worked!! - For one reboot.
> After that everything was back to normal.
>
> Can anyone tell me how to fix this issue?
>
> Thanks!



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  #3 (permalink)  
Old 04-29-2005, 03:16 PM
Scott O'Bryan
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

I tried using a restore point. The restore was successful, but I still had
the issue. The restore point, nearest I could tell, simply restores the
drivers and libraries to thier previous state. I know these libraries work
(and work just fine if I manually log in), but I think thier getting munched
somehow.

As for the event viewer, that what confused both myself and Toshiba.. No
events relating to this issue show up in the event viewer. Just a couple
about W32Time (time server synchronization) because I wasn't on a network at
the time and some others relating to my Domain Controller and dhcp.

"Chris H." wrote:

> Do you have a Restore Point from System Restore going back to before you
> originally install the TweakUI? If so, revert to it and see how it does.
> Contrary to misguided opinions, BootVis will not improve performance in
> Windows XP. It is a tool for system designers to identify performance
> issues. See
> http://www.microsoft.com/whdc/system...t/bootvis.mspx
>
> If you don't have a Restore Point, I would suggest you take a look in
> Control Panel/Administrative Tools/Event Viewer (check by Application and
> System in the left pane) for listings of yellow triangles with black
> exclamation points or red circles with white X's in them. Those are errors
> which may be right-clicked with a select of Properties to see a portion of
> the error message.
>
> Using that information, you may be able to isolate a driver or program which
> is causing the issue.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>

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  #4 (permalink)  
Old 04-29-2005, 03:16 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

Okay, sorry. 8-) I almost have to laugh sometimes because of the pickles
we get ourselves in and then it is something like the graphics driver -
seemingly unrelated - goofing up. I almost suspect hardware like perhaps
the digitizer, and not any software changes, creating this problem. But
could we pin down exactly your situation, and then try some things once
we're on the same wavelength?

So to recap: You are running Windows XP SP2 and the Tablet PC Edition 2005,
correct? You have no pen functionality at all, is that correct? No
reaction when you attempt to launch the Tablet Input Panel from the Taskbar?
Yet you do have cursor use with a mouse? Or from the Touchpad?

I know this may sound crazy, but some of these problems with no rhyme or
reason "self-fix" if you turn off the system, remove the external power
connection and then remove the battery. Leave everything disconnect - no
power at all - for about 30 minutes. Then insert the battery, reconnect the
external power pack and start the machine.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Scott O'Bryan" <Scott O'Bryan@discussions.microsoft.com> wrote in message
news:4E35CAC0-1694-4D89-9370-86C9CA77DD83@microsoft.com...
>I tried using a restore point. The restore was successful, but I still had
> the issue. The restore point, nearest I could tell, simply restores the
> drivers and libraries to thier previous state. I know these libraries
> work
> (and work just fine if I manually log in), but I think thier getting
> munched
> somehow.
>
> As for the event viewer, that what confused both myself and Toshiba.. No
> events relating to this issue show up in the event viewer. Just a couple
> about W32Time (time server synchronization) because I wasn't on a network
> at
> the time and some others relating to my Domain Controller and dhcp.
>
> "Chris H." wrote:
>
>> Do you have a Restore Point from System Restore going back to before you
>> originally install the TweakUI? If so, revert to it and see how it does.
>> Contrary to misguided opinions, BootVis will not improve performance in
>> Windows XP. It is a tool for system designers to identify performance
>> issues. See
>> http://www.microsoft.com/whdc/system...t/bootvis.mspx
>>
>> If you don't have a Restore Point, I would suggest you take a look in
>> Control Panel/Administrative Tools/Event Viewer (check by Application and
>> System in the left pane) for listings of yellow triangles with black
>> exclamation points or red circles with white X's in them. Those are
>> errors
>> which may be right-clicked with a select of Properties to see a portion
>> of
>> the error message.
>>
>> Using that information, you may be able to isolate a driver or program
>> which
>> is causing the issue.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>



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  #5 (permalink)  
Old 04-29-2005, 04:20 PM
Scott O'Bryan
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

:) Yes, I'm beginning to see the problem.. I'll respond inside.

"Chris H." wrote:

> Okay, sorry. 8-) I almost have to laugh sometimes because of the pickles
> we get ourselves in and then it is something like the graphics driver -
> seemingly unrelated - goofing up. I almost suspect hardware like perhaps
> the digitizer, and not any software changes, creating this problem. But
> could we pin down exactly your situation, and then try some things once
> we're on the same wavelength?
>
> So to recap: You are running Windows XP SP2 and the Tablet PC Edition 2005,
> correct? You have no pen functionality at all, is that correct? No
> reaction when you attempt to launch the Tablet Input Panel from the Taskbar?
> Yet you do have cursor use with a mouse? Or from the Touchpad?


If I use auto-login this is correct. I see the input panel, the external
mouse and touchpad work fine, and I even see the tablet configuration icon in
the system tray. I simply can't use the pen because it doesn't work when
brought to the display.

If I log in manually and do not use auto-login, everything INCLUDING the pen
works perfectly fine.

> I know this may sound crazy, but some of these problems with no rhyme or
> reason "self-fix" if you turn off the system, remove the external power
> connection and then remove the battery. Leave everything disconnect - no
> power at all - for about 30 minutes. Then insert the battery, reconnect the
> external power pack and start the machine.


It does sound crazy, but hey at this point I'll try anything. I'll let you
know of the results but because the drivers DO work when I log in manually,
I'm thinking it's unlikely its a hardware issue.
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  #6 (permalink)  
Old 04-29-2005, 04:20 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

Okay, good. Now we know where we are. I would believe then it really is an
issue with TweakUI and something it has done, but I've never heard of this
situation before.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Scott O'Bryan" <ScottOBryan@discussions.microsoft.com> wrote in message
news:8E057D8E-DAEB-4457-9EE0-2F7F6D2DEB77@microsoft.com...
> :) Yes, I'm beginning to see the problem.. I'll respond inside.
>
> "Chris H." wrote:
>
>> Okay, sorry. 8-) I almost have to laugh sometimes because of the
>> pickles
>> we get ourselves in and then it is something like the graphics driver -
>> seemingly unrelated - goofing up. I almost suspect hardware like perhaps
>> the digitizer, and not any software changes, creating this problem. But
>> could we pin down exactly your situation, and then try some things once
>> we're on the same wavelength?
>>
>> So to recap: You are running Windows XP SP2 and the Tablet PC Edition
>> 2005,
>> correct? You have no pen functionality at all, is that correct? No
>> reaction when you attempt to launch the Tablet Input Panel from the
>> Taskbar?
>> Yet you do have cursor use with a mouse? Or from the Touchpad?

>
> If I use auto-login this is correct. I see the input panel, the external
> mouse and touchpad work fine, and I even see the tablet configuration icon
> in
> the system tray. I simply can't use the pen because it doesn't work when
> brought to the display.
>
> If I log in manually and do not use auto-login, everything INCLUDING the
> pen
> works perfectly fine.
>
>> I know this may sound crazy, but some of these problems with no rhyme or
>> reason "self-fix" if you turn off the system, remove the external power
>> connection and then remove the battery. Leave everything disconnect - no
>> power at all - for about 30 minutes. Then insert the battery, reconnect
>> the
>> external power pack and start the machine.

>
> It does sound crazy, but hey at this point I'll try anything. I'll let
> you
> know of the results but because the drivers DO work when I log in
> manually,
> I'm thinking it's unlikely its a hardware issue.



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  #7 (permalink)  
Old 04-29-2005, 04:20 PM
Scott O'Bryan
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

:) Yah, neither has MSDN, Microsoft.com, or Toshiba.

I got this problem right after installing Logitech Mouseware and the driver
for a Logitech wireless mouse. Before that everything was working fine.
I've since removed mouseware AND the Logitech driver, I've done system
restores, etc.

Using bootvis was simply an attempt to change the loading of the drivers so
that (if it was an issue of the order that the drivers load), maybe bootvis
would fix it. It did for one reboot after bootvis, but then came back. This
is my one remaining problem with, what I consider, an excellent platform.
But in my opinion, the login system is completly annoying on a tablet and the
inability to bypass it is a HUGE problem. I mean I'm tired of looking at a
loging screen sideways on my monitor simply because my convertable was in
tablet mode when I shut it down. Grrrr.

Anyone else have ideas?

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  #8 (permalink)  
Old 04-29-2005, 04:20 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

You can automatically logon without using a password in the User Account
setup, otherwise if you want security when you're out and about, I would use
it. Are you using "the" Administrator account, or one you've created for
yourself as part of the Admin group? If the former, I would create a second
account, using "the" Admin account for a safety net.

One of the other things you may want to check, once you've done the User
Account checking, is take a look in Administrative Tools/Services, and if
you're the only user kill off Fast User Switching. There is no need for it,
unless you've got multiple users.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Scott O'Bryan" <ScottOBryan@discussions.microsoft.com> wrote in message
news:67224034-3728-4C47-AB96-C24A5468A94E@microsoft.com...
> :) Yah, neither has MSDN, Microsoft.com, or Toshiba.
>
> I got this problem right after installing Logitech Mouseware and the
> driver
> for a Logitech wireless mouse. Before that everything was working fine.
> I've since removed mouseware AND the Logitech driver, I've done system
> restores, etc.
>
> Using bootvis was simply an attempt to change the loading of the drivers
> so
> that (if it was an issue of the order that the drivers load), maybe
> bootvis
> would fix it. It did for one reboot after bootvis, but then came back.
> This
> is my one remaining problem with, what I consider, an excellent platform.
> But in my opinion, the login system is completly annoying on a tablet and
> the
> inability to bypass it is a HUGE problem. I mean I'm tired of looking at
> a
> loging screen sideways on my monitor simply because my convertable was in
> tablet mode when I shut it down. Grrrr.
>
> Anyone else have ideas?
>



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  #9 (permalink)  
Old 04-29-2005, 05:20 PM
Scott O'Bryan
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10


I'm using it in conjunction with a windows domain. This is a domain user
I'm logging in as. It is a user who is in the Admin group on the laptop. I
have also tried to auto-login to the administrator as well (both the domain
and the local administrator) and have the same issue.

As for fast user switching, I believe I already have that turned off, but
I'll check. Either way, I doubt it will impact my pen issue.

"Chris H." wrote:

> You can automatically logon without using a password in the User Account
> setup, otherwise if you want security when you're out and about, I would use
> it. Are you using "the" Administrator account, or one you've created for
> yourself as part of the Admin group? If the former, I would create a second
> account, using "the" Admin account for a safety net.
>
> One of the other things you may want to check, once you've done the User
> Account checking, is take a look in Administrative Tools/Services, and if
> you're the only user kill off Fast User Switching. There is no need for it,
> unless you've got multiple users.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Scott O'Bryan" <ScottOBryan@discussions.microsoft.com> wrote in message
> news:67224034-3728-4C47-AB96-C24A5468A94E@microsoft.com...
> > :) Yah, neither has MSDN, Microsoft.com, or Toshiba.
> >
> > I got this problem right after installing Logitech Mouseware and the
> > driver
> > for a Logitech wireless mouse. Before that everything was working fine.
> > I've since removed mouseware AND the Logitech driver, I've done system
> > restores, etc.
> >
> > Using bootvis was simply an attempt to change the loading of the drivers
> > so
> > that (if it was an issue of the order that the drivers load), maybe
> > bootvis
> > would fix it. It did for one reboot after bootvis, but then came back.
> > This
> > is my one remaining problem with, what I consider, an excellent platform.
> > But in my opinion, the login system is completly annoying on a tablet and
> > the
> > inability to bypass it is a HUGE problem. I mean I'm tired of looking at
> > a
> > loging screen sideways on my monitor simply because my convertable was in
> > tablet mode when I shut it down. Grrrr.
> >
> > Anyone else have ideas?
> >

>
>
>

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  #10 (permalink)  
Old 04-29-2005, 05:20 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

Okay, it is the Domain then, I think. I'll check some things and post back.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Scott O'Bryan" <ScottOBryan@discussions.microsoft.com> wrote in message
news:16D09DD7-E576-4DBE-B6F5-0B629340B669@microsoft.com...
>
> I'm using it in conjunction with a windows domain. This is a domain user
> I'm logging in as. It is a user who is in the Admin group on the laptop.
> I
> have also tried to auto-login to the administrator as well (both the
> domain
> and the local administrator) and have the same issue.
>
> As for fast user switching, I believe I already have that turned off, but
> I'll check. Either way, I doubt it will impact my pen issue.
>
> "Chris H." wrote:
>
>> You can automatically logon without using a password in the User Account
>> setup, otherwise if you want security when you're out and about, I would
>> use
>> it. Are you using "the" Administrator account, or one you've created for
>> yourself as part of the Admin group? If the former, I would create a
>> second
>> account, using "the" Admin account for a safety net.
>>
>> One of the other things you may want to check, once you've done the User
>> Account checking, is take a look in Administrative Tools/Services, and if
>> you're the only user kill off Fast User Switching. There is no need for
>> it,
>> unless you've got multiple users.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "Scott O'Bryan" <ScottOBryan@discussions.microsoft.com> wrote in message
>> news:67224034-3728-4C47-AB96-C24A5468A94E@microsoft.com...
>> > :) Yah, neither has MSDN, Microsoft.com, or Toshiba.
>> >
>> > I got this problem right after installing Logitech Mouseware and the
>> > driver
>> > for a Logitech wireless mouse. Before that everything was working
>> > fine.
>> > I've since removed mouseware AND the Logitech driver, I've done system
>> > restores, etc.
>> >
>> > Using bootvis was simply an attempt to change the loading of the
>> > drivers
>> > so
>> > that (if it was an issue of the order that the drivers load), maybe
>> > bootvis
>> > would fix it. It did for one reboot after bootvis, but then came back.
>> > This
>> > is my one remaining problem with, what I consider, an excellent
>> > platform.
>> > But in my opinion, the login system is completly annoying on a tablet
>> > and
>> > the
>> > inability to bypass it is a HUGE problem. I mean I'm tired of looking
>> > at
>> > a
>> > loging screen sideways on my monitor simply because my convertable was
>> > in
>> > tablet mode when I shut it down. Grrrr.
>> >
>> > Anyone else have ideas?
>> >

>>
>>
>>



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  #11 (permalink)  
Old 04-29-2005, 05:20 PM
James Gockel
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

or hit the reset button on the bottom :-) Gateway M275's reset button has
magical powers to cure almost any problem... but resets bios settings too.

-JAmes

"Chris H." <winxpnews********.com> wrote in message
news:%23jzFtTQTFHA.3244@TK2MSFTNGP15.phx.gbl...
> Okay, sorry. 8-) I almost have to laugh sometimes because of the pickles
> we get ourselves in and then it is something like the graphics driver -
> seemingly unrelated - goofing up. I almost suspect hardware like perhaps
> the digitizer, and not any software changes, creating this problem. But
> could we pin down exactly your situation, and then try some things once
> we're on the same wavelength?
>
> So to recap: You are running Windows XP SP2 and the Tablet PC Edition
> 2005, correct? You have no pen functionality at all, is that correct? No
> reaction when you attempt to launch the Tablet Input Panel from the
> Taskbar? Yet you do have cursor use with a mouse? Or from the Touchpad?
>
> I know this may sound crazy, but some of these problems with no rhyme or
> reason "self-fix" if you turn off the system, remove the external power
> connection and then remove the battery. Leave everything disconnect - no
> power at all - for about 30 minutes. Then insert the battery, reconnect
> the external power pack and start the machine.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Scott O'Bryan" <Scott O'Bryan@discussions.microsoft.com> wrote in message
> news:4E35CAC0-1694-4D89-9370-86C9CA77DD83@microsoft.com...
>>I tried using a restore point. The restore was successful, but I still
>>had
>> the issue. The restore point, nearest I could tell, simply restores the
>> drivers and libraries to thier previous state. I know these libraries
>> work
>> (and work just fine if I manually log in), but I think thier getting
>> munched
>> somehow.
>>
>> As for the event viewer, that what confused both myself and Toshiba.. No
>> events relating to this issue show up in the event viewer. Just a couple
>> about W32Time (time server synchronization) because I wasn't on a network
>> at
>> the time and some others relating to my Domain Controller and dhcp.
>>
>> "Chris H." wrote:
>>
>>> Do you have a Restore Point from System Restore going back to before you
>>> originally install the TweakUI? If so, revert to it and see how it
>>> does.
>>> Contrary to misguided opinions, BootVis will not improve performance in
>>> Windows XP. It is a tool for system designers to identify performance
>>> issues. See
>>> http://www.microsoft.com/whdc/system...t/bootvis.mspx
>>>
>>> If you don't have a Restore Point, I would suggest you take a look in
>>> Control Panel/Administrative Tools/Event Viewer (check by Application
>>> and
>>> System in the left pane) for listings of yellow triangles with black
>>> exclamation points or red circles with white X's in them. Those are
>>> errors
>>> which may be right-clicked with a select of Properties to see a portion
>>> of
>>> the error message.
>>>
>>> Using that information, you may be able to isolate a driver or program
>>> which
>>> is causing the issue.
>>> --
>>> Chris H.
>>> Microsoft Windows MVP/Tablet PC
>>> Tablet Creations - http://nicecreations.us/
>>> Associate Expert
>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>

>
>



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  #12 (permalink)  
Old 04-29-2005, 06:23 PM
Charlie Russel - MVP
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

OK, some basic things. First, let's get back to where we might want to be and
then try building up to where we have minimal annoyance, IF we can. The first
step in that is to toss the mouseware. You don't need it, and it will get in
the way of other things. And, for the moment, let's also remove TweakUI.
We'll come back to it.

Personally, here, I'd really like it if we could go back as far as possible
with system restore. Not sure how far back you can go, however, but go as far
back as you can.

Now, if the Logitech mouseware still shows in add/remove, then remove it.
Same for TweakUI. Good. Reboot. It probably doesn't work right yet, but we'll
get there.

Now, go to the Toshiba site, and download the latest BIOS and the basic
Toshiba utilities we want to re-install. These include the Toshiba Common
Modules, Display driver, Rotation Utility, Zooming Utility, Mobile Extension,
and touchpad driver. Now, go to the Wacom site, and download the latest
Tablet PC Wacom driver (Chris, what version is it we need?). Stick all that
stuff locally on your HD, and expand it out as required. good.

Remove the external wireless mouse if it's still there. Reboot. Good.

Now, reload all the toshiba stuff, starting with common modules. Other than
that, I don't think there's a required order. Try to not reboot any more than
you have to, just cause it's annoying. But I figure at least a couple will be
required, though I've stacked them up pretty well in the past.

Fine. Now, install the Wacom driver. Reboot.

Hopefully, we are now working, though not auto logging in, obviously. If not,
you're going to need to rebuild from the distribution media, so hopefully
we're still OK.


Set a system restore point. This is our fall back point.

Attach the Logitech mouse. Do NOT INSTALL THE MOUSEWARE. Sorry, no way I'd
load that stuff on a Tablet. And the mouse doesn't need it to work. reboot.

OK so far? good. Now load TweakUI.

Well, either it worked, or it didn't. If it didn't, fall back to the restore
point, and try swapping the order between the mouse and the TweakUI. If it
still has problems, try uninstalling and re-installing the Wacom driver.

--
Charlie.

Scott O'Bryan wrote:
> I'm using it in conjunction with a windows domain. This is a domain
> user I'm logging in as. It is a user who is in the Admin group on
> the laptop. I have also tried to auto-login to the administrator as
> well (both the domain and the local administrator) and have the same
> issue.
>
> As for fast user switching, I believe I already have that turned off,
> but I'll check. Either way, I doubt it will impact my pen issue.
>
> "Chris H." wrote:
>
>> You can automatically logon without using a password in the User
>> Account setup, otherwise if you want security when you're out and
>> about, I would use it. Are you using "the" Administrator account,
>> or one you've created for yourself as part of the Admin group? If
>> the former, I would create a second account, using "the" Admin
>> account for a safety net.
>>
>> One of the other things you may want to check, once you've done the
>> User Account checking, is take a look in Administrative
>> Tools/Services, and if you're the only user kill off Fast User
>> Switching. There is no need for it, unless you've got multiple
>> users. --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "Scott O'Bryan" <ScottOBryan@discussions.microsoft.com> wrote in
>> message news:67224034-3728-4C47-AB96-C24A5468A94E@microsoft.com...
>>> :) Yah, neither has MSDN, Microsoft.com, or Toshiba.
>>>
>>> I got this problem right after installing Logitech Mouseware and the
>>> driver
>>> for a Logitech wireless mouse. Before that everything was working
>>> fine. I've since removed mouseware AND the Logitech driver, I've
>>> done system restores, etc.
>>>
>>> Using bootvis was simply an attempt to change the loading of the
>>> drivers so
>>> that (if it was an issue of the order that the drivers load), maybe
>>> bootvis
>>> would fix it. It did for one reboot after bootvis, but then came
>>> back. This
>>> is my one remaining problem with, what I consider, an excellent
>>> platform. But in my opinion, the login system is completly annoying
>>> on a tablet and the
>>> inability to bypass it is a HUGE problem. I mean I'm tired of
>>> looking at a
>>> loging screen sideways on my monitor simply because my convertable
>>> was in tablet mode when I shut it down. Grrrr.
>>>
>>> Anyone else have ideas?



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  #13 (permalink)  
Old 04-29-2005, 07:17 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Tablet PC Screen not working on Toshiba Satellite R10

Thanks for answering the bell, Charlie. The Wacom driver 4.82-9a is needed
from here: http://www.wacom.com/tabletpc/driver.cfm

(I'm having shoulder problems from rotator cuff surgery and couple weeks
ago. Sort of over-did the physical therapy today and had to resort to pain
pills again.) Ding, ding! 8-)
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message
news:eXpc9$RTFHA.2756@tk2msftngp13.phx.gbl...
> OK, some basic things. First, let's get back to where we might want to be
> and then try building up to where we have minimal annoyance, IF we can.
> The first step in that is to toss the mouseware. You don't need it, and it
> will get in the way of other things. And, for the moment, let's also
> remove TweakUI. We'll come back to it.
>
> Personally, here, I'd really like it if we could go back as far as
> possible with system restore. Not sure how far back you can go, however,
> but go as far back as you can.
>
> Now, if the Logitech mouseware still shows in add/remove, then remove it.
> Same for TweakUI. Good. Reboot. It probably doesn't work right yet, but
> we'll get there.
>
> Now, go to the Toshiba site, and download the latest BIOS and the basic
> Toshiba utilities we want to re-install. These include the Toshiba Common
> Modules, Display driver, Rotation Utility, Zooming Utility, Mobile
> Extension, and touchpad driver. Now, go to the Wacom site, and download
> the latest Tablet PC Wacom driver (Chris, what version is it we need?).
> Stick all that stuff locally on your HD, and expand it out as required.
> good.
>
> Remove the external wireless mouse if it's still there. Reboot. Good.
>
> Now, reload all the toshiba stuff, starting with common modules. Other
> than that, I don't think there's a required order. Try to not reboot any
> more than you have to, just cause it's annoying. But I figure at least a
> couple will be required, though I've stacked them up pretty well in the
> past.
>
> Fine. Now, install the Wacom driver. Reboot.
>
> Hopefully, we are now working, though not auto logging in, obviously. If
> not, you're going to need to rebuild from the distribution media, so
> hopefully we're still OK.
>
>
> Set a system restore point. This is our fall back point.
>
> Attach the Logitech mouse. Do NOT INSTALL THE MOUSEWARE. Sorry, no way I'd
> load that stuff on a Tablet. And the mouse doesn't need it to work.
> reboot.
>
> OK so far? good. Now load TweakUI.
>
> Well, either it worked, or it didn't. If it didn't, fall back to the
> restore point, and try swapping the order between the mouse and the
> TweakUI. If it still has problems, try uninstalling and re-installing the
> Wacom driver.
>
> --
> Charlie.
>
> Scott O'Bryan wrote:
>> I'm using it in conjunction with a windows domain. This is a domain
>> user I'm logging in as. It is a user who is in the Admin group on
>> the laptop. I have also tried to auto-login to the administrator as
>> well (both the domain and the local administrator) and have the same
>> issue.
>>
>> As for fast user switching, I believe I already have that turned off,
>> but I'll check. Either way, I doubt it will impact my pen issue.
>>
>> "Chris H." wrote:
>>
>>> You can automatically logon without using a password in the User
>>> Account setup, otherwise if you want security when you're out and
>>> about, I would use it. Are you using "the" Administrator account,
>>> or one you've created for yourself as part of the Admin group? If
>>> the former, I would create a second account, using "the" Admin
>>> account for a safety net.
>>>
>>> One of the other things you may want to check, once you've done the
>>> User Account checking, is take a look in Administrative
>>> Tools/Services, and if you're the only user kill off Fast User
>>> Switching. There is no need for it, unless you've got multiple
>>> users. --
>>> Chris H.
>>> Microsoft Windows MVP/Tablet PC
>>> Tablet Creations - http://nicecreations.us/
>>> Associate Expert
>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>
>>> "Scott O'Bryan" <ScottOBryan@discussions.microsoft.com> wrote in
>>> message news:67224034-3728-4C47-AB96-C24A5468A94E@microsoft.com...
>>>> :) Yah, neither has MSDN, Microsoft.com, or Toshiba.
>>>>
>>>> I got this problem right after installing Logitech Mouseware and the
>>>> driver
>>>> for a Logitech wireless mouse. Before that everything was working
>>>> fine. I've since removed mouseware AND the Logitech driver, I've
>>>> done system restores, etc.
>>>>
>>>> Using bootvis was simply an attempt to change the loading of the
>>>> drivers so
>>>> that (if it was an issue of the order that the drivers load), maybe
>>>> bootvis
>>>> would fix it. It did for one reboot after bootvis, but then came
>>>> back. This
>>>> is my one remaining problem with, what I consider, an excellent
>>>> platform. But in my opinion, the login system is completly annoying
>>>> on a tablet and the
>>>> inability to bypass it is a HUGE problem. I mean I'm tired of
>>>> looking at a
>>>> loging screen sideways on my monitor simply because my convertable
>>>> was in tablet mode when I shut it down. Grrrr.
>>>>
>>>> Anyone else have ideas?

>
>



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