I installed the new Experience Pack on my TC 1000 with Tablet PC 2005 and am
having problems getting the Ink Crossword appliction to run. Occasionally it
will run for just under a minute and then it seems to hang the system. It
sometimes errors out right away, but usually takes several minutes to tell me
that it's trying to reference memory that's unavailable. I then have to hard
reset to get out of it. Very annoying!

As background info., I've never been able to run the original V1.1 Powertoy
Crossword application either. It would always just throw an error message up
and quit. I know there are several others who've also experienced this one.

I did check to see if there were any more updates for my system and it found
two, and update to the Compact Net Framework SP1 and then a security Hotfix
for CNF. I was very hopeful that these might solve the problem, but they
didn't.

I have uninstalled and redownloaded and reinstalled the Experience Pack, all
to no avail.

Any suggestions would be greatly appreciated as I really love to do
crossword puzzles and this looks really great!

Are you running only the Crossword app among the Experience Pack? Do you
have Active Desktop enabled? How much RAM do you have, and what else is
running in the background. Are you running anything Symantec or Norton
which might be blocking the Crossword access to the Internet?
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Grim" <Grim@discussions.microsoft.com> wrote in message
news:9603C24C-3710-4160-B775-A9ADCC3C828F@microsoft.com...
>I installed the new Experience Pack on my TC 1000 with Tablet PC 2005 and
>am
> having problems getting the Ink Crossword appliction to run. Occasionally
> it
> will run for just under a minute and then it seems to hang the system. It
> sometimes errors out right away, but usually takes several minutes to tell
> me
> that it's trying to reference memory that's unavailable. I then have to
> hard
> reset to get out of it. Very annoying!
>
> As background info., I've never been able to run the original V1.1
> Powertoy
> Crossword application either. It would always just throw an error message
> up
> and quit. I know there are several others who've also experienced this
> one.
>
> I did check to see if there were any more updates for my system and it
> found
> two, and update to the Compact Net Framework SP1 and then a security
> Hotfix
> for CNF. I was very hopeful that these might solve the problem, but they
> didn't.
>
> I have uninstalled and redownloaded and reinstalled the Experience Pack,
> all
> to no avail.
>
> Any suggestions would be greatly appreciated as I really love to do
> crossword puzzles and this looks really great!

Thanks for responding, Chris.

I've installed the entire Experience Pack, and have tried the new snipping
tool, which worked as expected.

I'm not sure about Active Desktop, so I'll check. The system has 512MB of
RAM and other than the included Compaq utilities and OneNote, the only other
thing running is McAffee VirusScan Pro V9.0. I did try disabling VirusScan
and it did not make any difference.

Your asking about Internet access brings up a detail that I'd failed to
really take notice of before. When executing Ink Crossword, I do get to the
initial screen where you can download, select, and/or purchase puzzles with
no issues. Downloading works just fine as does browsing the available puzzle
packs. I've tried starting with several different puzzles just in case one
was corrupted, but that made no difference. Once a puzzle is selected, the
machine goes into the, 'Loading and preparing crossword' screen and seems to
stay there for a long time. Sometimes it will eventually load the puzzle and
clues and start the timer, but I cannot ink anything or select any of the
buttons. It'll run for about 50 or so seconds and then freeze. If I let it
sit long enough, which is several minutes, I'll eventually get the memory
access error. Sometimes it will give me the same error before actually
drawing the full puzzle/clue screen.

I tried this with task manager running once to see if it was pegging the
processor, but it showed little or no activity (14%) before it, too, locked
up.

I searched the Knowledge Base for the specific text of the error message,
but it came up with nothing.

I'll try to post the actual error message later tonight.

I'm ready and willing to run any tests or gather any additional information
you might think is useful.

Additionally, I did check the Event Log to see if it had captured anything,
but didn't see anything even remotely relevant.

--Grim

"Chris H." wrote:

> Are you running only the Crossword app among the Experience Pack? Do you
> have Active Desktop enabled? How much RAM do you have, and what else is
> running in the background. Are you running anything Symantec or Norton
> which might be blocking the Crossword access to the Internet?
> --
> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> In memory of a true friend, Windows MVP Alex Nichol
>
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Grim" <Grim@discussions.microsoft.com> wrote in message
> news:9603C24C-3710-4160-B775-A9ADCC3C828F@microsoft.com...
> >I installed the new Experience Pack on my TC 1000 with Tablet PC 2005 and
> >am
> > having problems getting the Ink Crossword appliction to run. Occasionally
> > it
> > will run for just under a minute and then it seems to hang the system. It
> > sometimes errors out right away, but usually takes several minutes to tell
> > me
> > that it's trying to reference memory that's unavailable. I then have to
> > hard
> > reset to get out of it. Very annoying!
> >
> > As background info., I've never been able to run the original V1.1
> > Powertoy
> > Crossword application either. It would always just throw an error message
> > up
> > and quit. I know there are several others who've also experienced this
> > one.
> >
> > I did check to see if there were any more updates for my system and it
> > found
> > two, and update to the Compact Net Framework SP1 and then a security
> > Hotfix
> > for CNF. I was very hopeful that these might solve the problem, but they
> > didn't.
> >
> > I have uninstalled and redownloaded and reinstalled the Experience Pack,
> > all
> > to no avail.
> >
> > Any suggestions would be greatly appreciated as I really love to do
> > crossword puzzles and this looks really great!
>
>
>

Try this first: Disable (not just exit) McAfee, then see if it works
properly. You can go into the System Configuration Utility from Start/Run
by putting in "msconfig" without the quotes and tapping the OK button. You
should be able to remove check marks on the Startup tab from all the McAfee
items which launch on startup, then restart the system and retry the
Crossword application.

Removing the check marks does not remove McAfee from the machine, but only
temporarily disables those items from launching.
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Grim" <Grim@discussions.microsoft.com> wrote in message
news:9F0FBC08-6873-4BA7-82AD-902D8BF5AAEF@microsoft.com...
> Thanks for responding, Chris.
>
> I've installed the entire Experience Pack, and have tried the new snipping
> tool, which worked as expected.
>
> I'm not sure about Active Desktop, so I'll check. The system has 512MB of
> RAM and other than the included Compaq utilities and OneNote, the only
> other
> thing running is McAffee VirusScan Pro V9.0. I did try disabling
> VirusScan
> and it did not make any difference.
>
> Your asking about Internet access brings up a detail that I'd failed to
> really take notice of before. When executing Ink Crossword, I do get to
> the
> initial screen where you can download, select, and/or purchase puzzles
> with
> no issues. Downloading works just fine as does browsing the available
> puzzle
> packs. I've tried starting with several different puzzles just in case
> one
> was corrupted, but that made no difference. Once a puzzle is selected,
> the
> machine goes into the, 'Loading and preparing crossword' screen and seems
> to
> stay there for a long time. Sometimes it will eventually load the puzzle
> and
> clues and start the timer, but I cannot ink anything or select any of the
> buttons. It'll run for about 50 or so seconds and then freeze. If I let
> it
> sit long enough, which is several minutes, I'll eventually get the memory
> access error. Sometimes it will give me the same error before actually
> drawing the full puzzle/clue screen.
>
> I tried this with task manager running once to see if it was pegging the
> processor, but it showed little or no activity (14%) before it, too,
> locked
> up.
>
> I searched the Knowledge Base for the specific text of the error message,
> but it came up with nothing.
>
> I'll try to post the actual error message later tonight.
>
> I'm ready and willing to run any tests or gather any additional
> information
> you might think is useful.
>
> Additionally, I did check the Event Log to see if it had captured
> anything,
> but didn't see anything even remotely relevant.
>
> --Grim
>
> "Chris H." wrote:
>
>> Are you running only the Crossword app among the Experience Pack? Do you
>> have Active Desktop enabled? How much RAM do you have, and what else is
>> running in the background. Are you running anything Symantec or Norton
>> which might be blocking the Crossword access to the Internet?
>> --
>> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
>> In memory of a true friend, Windows MVP Alex Nichol
>>
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "Grim" <Grim@discussions.microsoft.com> wrote in message
>> news:9603C24C-3710-4160-B775-A9ADCC3C828F@microsoft.com...
>> >I installed the new Experience Pack on my TC 1000 with Tablet PC 2005
>> >and
>> >am
>> > having problems getting the Ink Crossword appliction to run.
>> > Occasionally
>> > it
>> > will run for just under a minute and then it seems to hang the system.
>> > It
>> > sometimes errors out right away, but usually takes several minutes to
>> > tell
>> > me
>> > that it's trying to reference memory that's unavailable. I then have
>> > to
>> > hard
>> > reset to get out of it. Very annoying!
>> >
>> > As background info., I've never been able to run the original V1.1
>> > Powertoy
>> > Crossword application either. It would always just throw an error
>> > message
>> > up
>> > and quit. I know there are several others who've also experienced this
>> > one.
>> >
>> > I did check to see if there were any more updates for my system and it
>> > found
>> > two, and update to the Compact Net Framework SP1 and then a security
>> > Hotfix
>> > for CNF. I was very hopeful that these might solve the problem, but
>> > they
>> > didn't.
>> >
>> > I have uninstalled and redownloaded and reinstalled the Experience
>> > Pack,
>> > all
>> > to no avail.
>> >
>> > Any suggestions would be greatly appreciated as I really love to do
>> > crossword puzzles and this looks really great!
>>
>>
>>

The Latest

I ended up using MSCONFIG to disable all but essential items for
troubleshooting and was able to use Ink Crossword with no trouble. I have
been slowly adding things back in, the system.ini, win.ini, and all services
work with Ink Crossword. I've managed to "break" it with something in the
startup group, but have not yet narrowed down the specific application that's
interfering.

The hunt continues tonight...

"Chris H." wrote:

> Try this first: Disable (not just exit) McAfee, then see if it works
> properly. You can go into the System Configuration Utility from Start/Run
> by putting in "msconfig" without the quotes and tapping the OK button. You
> should be able to remove check marks on the Startup tab from all the McAfee
> items which launch on startup, then restart the system and retry the
> Crossword application.
>
> Removing the check marks does not remove McAfee from the machine, but only
> temporarily disables those items from launching.
> --
> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> In memory of a true friend, Windows MVP Alex Nichol
>
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Grim" <Grim@discussions.microsoft.com> wrote in message
> news:9F0FBC08-6873-4BA7-82AD-902D8BF5AAEF@microsoft.com...
> > Thanks for responding, Chris.
> >
> > I've installed the entire Experience Pack, and have tried the new snipping
> > tool, which worked as expected.
> >
> > I'm not sure about Active Desktop, so I'll check. The system has 512MB of
> > RAM and other than the included Compaq utilities and OneNote, the only
> > other
> > thing running is McAffee VirusScan Pro V9.0. I did try disabling
> > VirusScan
> > and it did not make any difference.
> >
> > Your asking about Internet access brings up a detail that I'd failed to
> > really take notice of before. When executing Ink Crossword, I do get to
> > the
> > initial screen where you can download, select, and/or purchase puzzles
> > with
> > no issues. Downloading works just fine as does browsing the available
> > puzzle
> > packs. I've tried starting with several different puzzles just in case
> > one
> > was corrupted, but that made no difference. Once a puzzle is selected,
> > the
> > machine goes into the, 'Loading and preparing crossword' screen and seems
> > to
> > stay there for a long time. Sometimes it will eventually load the puzzle
> > and
> > clues and start the timer, but I cannot ink anything or select any of the
> > buttons. It'll run for about 50 or so seconds and then freeze. If I let
> > it
> > sit long enough, which is several minutes, I'll eventually get the memory
> > access error. Sometimes it will give me the same error before actually
> > drawing the full puzzle/clue screen.
> >
> > I tried this with task manager running once to see if it was pegging the
> > processor, but it showed little or no activity (14%) before it, too,
> > locked
> > up.
> >
> > I searched the Knowledge Base for the specific text of the error message,
> > but it came up with nothing.
> >
> > I'll try to post the actual error message later tonight.
> >
> > I'm ready and willing to run any tests or gather any additional
> > information
> > you might think is useful.
> >
> > Additionally, I did check the Event Log to see if it had captured
> > anything,
> > but didn't see anything even remotely relevant.
> >
> > --Grim
> >
> > "Chris H." wrote:
> >
> >> Are you running only the Crossword app among the Experience Pack? Do you
> >> have Active Desktop enabled? How much RAM do you have, and what else is
> >> running in the background. Are you running anything Symantec or Norton
> >> which might be blocking the Crossword access to the Internet?
> >> --
> >> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> >> In memory of a true friend, Windows MVP Alex Nichol
> >>
> >> Chris H.
> >> Microsoft Windows MVP/Tablet PC
> >> Tablet Creations - http://nicecreations.us/
> >> Associate Expert
> >> Expert Zone - www.microsoft.com/windowsxp/expertzone
> >>
> >>
> >> "Grim" <Grim@discussions.microsoft.com> wrote in message
> >> news:9603C24C-3710-4160-B775-A9ADCC3C828F@microsoft.com...
> >> >I installed the new Experience Pack on my TC 1000 with Tablet PC 2005
> >> >and
> >> >am
> >> > having problems getting the Ink Crossword appliction to run.
> >> > Occasionally
> >> > it
> >> > will run for just under a minute and then it seems to hang the system.
> >> > It
> >> > sometimes errors out right away, but usually takes several minutes to
> >> > tell
> >> > me
> >> > that it's trying to reference memory that's unavailable. I then have
> >> > to
> >> > hard
> >> > reset to get out of it. Very annoying!
> >> >
> >> > As background info., I've never been able to run the original V1.1
> >> > Powertoy
> >> > Crossword application either. It would always just throw an error
> >> > message
> >> > up
> >> > and quit. I know there are several others who've also experienced this
> >> > one.
> >> >
> >> > I did check to see if there were any more updates for my system and it
> >> > found
> >> > two, and update to the Compact Net Framework SP1 and then a security
> >> > Hotfix
> >> > for CNF. I was very hopeful that these might solve the problem, but
> >> > they
> >> > didn't.
> >> >
> >> > I have uninstalled and redownloaded and reinstalled the Experience
> >> > Pack,
> >> > all
> >> > to no avail.
> >> >
> >> > Any suggestions would be greatly appreciated as I really love to do
> >> > crossword puzzles and this looks really great!
> >>
> >>
> >>
>
>
>

Okay, I found the problematic application. It's a driver for the Nvidia
GeForce2 Go display system that's loaded at startup through the registry.

It's nview.dll - version 3762 (I also tried an older version I had, ver.
3750, which also exhibited problems)

My best guess is that this .dll file provides support for the use of dual
monitors on the TC 1000. As I only use the built-in LCD display, I've taken
it out and haven't noticed any problems with the system. I'm just happy to
have Ink Crosswords working! It's a great app. and a wonderful time-waster.

I did check the HP, nee Compaq, website to confirm that I had the latest
video drivers, which I did. The Nvidia site doesn't have drivers for the
GeForce2 Go chipset and only refers you back to your vendor's site.

Hopefully this info. may help someone else who's having problems as well.

"Grim" wrote:

> The Latest
>
> I ended up using MSCONFIG to disable all but essential items for
> troubleshooting and was able to use Ink Crossword with no trouble. I have
> been slowly adding things back in, the system.ini, win.ini, and all services
> work with Ink Crossword. I've managed to "break" it with something in the
> startup group, but have not yet narrowed down the specific application that's
> interfering.
>
> The hunt continues tonight...
>
> "Chris H." wrote:
>
> > Try this first: Disable (not just exit) McAfee, then see if it works
> > properly. You can go into the System Configuration Utility from Start/Run
> > by putting in "msconfig" without the quotes and tapping the OK button. You
> > should be able to remove check marks on the Startup tab from all the McAfee
> > items which launch on startup, then restart the system and retry the
> > Crossword application.
> >
> > Removing the check marks does not remove McAfee from the machine, but only
> > temporarily disables those items from launching.
> > --
> > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> > In memory of a true friend, Windows MVP Alex Nichol
> >
> > Chris H.
> > Microsoft Windows MVP/Tablet PC
> > Tablet Creations - http://nicecreations.us/
> > Associate Expert
> > Expert Zone - www.microsoft.com/windowsxp/expertzone
> >
> >
> > "Grim" <Grim@discussions.microsoft.com> wrote in message
> > news:9F0FBC08-6873-4BA7-82AD-902D8BF5AAEF@microsoft.com...
> > > Thanks for responding, Chris.
> > >
> > > I've installed the entire Experience Pack, and have tried the new snipping
> > > tool, which worked as expected.
> > >
> > > I'm not sure about Active Desktop, so I'll check. The system has 512MB of
> > > RAM and other than the included Compaq utilities and OneNote, the only
> > > other
> > > thing running is McAffee VirusScan Pro V9.0. I did try disabling
> > > VirusScan
> > > and it did not make any difference.
> > >
> > > Your asking about Internet access brings up a detail that I'd failed to
> > > really take notice of before. When executing Ink Crossword, I do get to
> > > the
> > > initial screen where you can download, select, and/or purchase puzzles
> > > with
> > > no issues. Downloading works just fine as does browsing the available
> > > puzzle
> > > packs. I've tried starting with several different puzzles just in case
> > > one
> > > was corrupted, but that made no difference. Once a puzzle is selected,
> > > the
> > > machine goes into the, 'Loading and preparing crossword' screen and seems
> > > to
> > > stay there for a long time. Sometimes it will eventually load the puzzle
> > > and
> > > clues and start the timer, but I cannot ink anything or select any of the
> > > buttons. It'll run for about 50 or so seconds and then freeze. If I let
> > > it
> > > sit long enough, which is several minutes, I'll eventually get the memory
> > > access error. Sometimes it will give me the same error before actually
> > > drawing the full puzzle/clue screen.
> > >
> > > I tried this with task manager running once to see if it was pegging the
> > > processor, but it showed little or no activity (14%) before it, too,
> > > locked
> > > up.
> > >
> > > I searched the Knowledge Base for the specific text of the error message,
> > > but it came up with nothing.
> > >
> > > I'll try to post the actual error message later tonight.
> > >
> > > I'm ready and willing to run any tests or gather any additional
> > > information
> > > you might think is useful.
> > >
> > > Additionally, I did check the Event Log to see if it had captured
> > > anything,
> > > but didn't see anything even remotely relevant.
> > >
> > > --Grim
> > >
> > > "Chris H." wrote:
> > >
> > >> Are you running only the Crossword app among the Experience Pack? Do you
> > >> have Active Desktop enabled? How much RAM do you have, and what else is
> > >> running in the background. Are you running anything Symantec or Norton
> > >> which might be blocking the Crossword access to the Internet?
> > >> --
> > >> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> > >> In memory of a true friend, Windows MVP Alex Nichol
> > >>
> > >> Chris H.
> > >> Microsoft Windows MVP/Tablet PC
> > >> Tablet Creations - http://nicecreations.us/
> > >> Associate Expert
> > >> Expert Zone - www.microsoft.com/windowsxp/expertzone
> > >>
> > >>
> > >> "Grim" <Grim@discussions.microsoft.com> wrote in message
> > >> news:9603C24C-3710-4160-B775-A9ADCC3C828F@microsoft.com...
> > >> >I installed the new Experience Pack on my TC 1000 with Tablet PC 2005
> > >> >and
> > >> >am
> > >> > having problems getting the Ink Crossword appliction to run.
> > >> > Occasionally
> > >> > it
> > >> > will run for just under a minute and then it seems to hang the system.
> > >> > It
> > >> > sometimes errors out right away, but usually takes several minutes to
> > >> > tell
> > >> > me
> > >> > that it's trying to reference memory that's unavailable. I then have
> > >> > to
> > >> > hard
> > >> > reset to get out of it. Very annoying!
> > >> >
> > >> > As background info., I've never been able to run the original V1.1
> > >> > Powertoy
> > >> > Crossword application either. It would always just throw an error
> > >> > message
> > >> > up
> > >> > and quit. I know there are several others who've also experienced this
> > >> > one.
> > >> >
> > >> > I did check to see if there were any more updates for my system and it
> > >> > found
> > >> > two, and update to the Compact Net Framework SP1 and then a security
> > >> > Hotfix
> > >> > for CNF. I was very hopeful that these might solve the problem, but
> > >> > they
> > >> > didn't.
> > >> >
> > >> > I have uninstalled and redownloaded and reinstalled the Experience
> > >> > Pack,
> > >> > all
> > >> > to no avail.
> > >> >
> > >> > Any suggestions would be greatly appreciated as I really love to do
> > >> > crossword puzzles and this looks really great!
> > >>
> > >>
> > >>
> >
> >
> >

Time waster? Shhhh! It is an educational program to enhance one's
vocabulary. 8-) Certainly glad you figure it out. We'll have to file the
solution away in case someone else has the same issue.
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Grim" <Grim@discussions.microsoft.com> wrote in message
news:BE253979-36D2-442A-8896-A5C910BC8455@microsoft.com...
> Okay, I found the problematic application. It's a driver for the Nvidia
> GeForce2 Go display system that's loaded at startup through the registry.
>
> It's nview.dll - version 3762 (I also tried an older version I had, ver.
> 3750, which also exhibited problems)
>
> My best guess is that this .dll file provides support for the use of dual
> monitors on the TC 1000. As I only use the built-in LCD display, I've
> taken
> it out and haven't noticed any problems with the system. I'm just happy
> to
> have Ink Crosswords working! It's a great app. and a wonderful
> time-waster.
>
> I did check the HP, nee Compaq, website to confirm that I had the latest
> video drivers, which I did. The Nvidia site doesn't have drivers for the
> GeForce2 Go chipset and only refers you back to your vendor's site.
>
> Hopefully this info. may help someone else who's having problems as well.
>
> "Grim" wrote:
>
>> The Latest
>>
>> I ended up using MSCONFIG to disable all but essential items for
>> troubleshooting and was able to use Ink Crossword with no trouble. I
>> have
>> been slowly adding things back in, the system.ini, win.ini, and all
>> services
>> work with Ink Crossword. I've managed to "break" it with something in
>> the
>> startup group, but have not yet narrowed down the specific application
>> that's
>> interfering.
>>
>> The hunt continues tonight...
>>
>> "Chris H." wrote:
>>
>> > Try this first: Disable (not just exit) McAfee, then see if it works
>> > properly. You can go into the System Configuration Utility from
>> > Start/Run
>> > by putting in "msconfig" without the quotes and tapping the OK button.
>> > You
>> > should be able to remove check marks on the Startup tab from all the
>> > McAfee
>> > items which launch on startup, then restart the system and retry the
>> > Crossword application.
>> >
>> > Removing the check marks does not remove McAfee from the machine, but
>> > only
>> > temporarily disables those items from launching.
>> > --
>> > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
>> > In memory of a true friend, Windows MVP Alex Nichol
>> >
>> > Chris H.
>> > Microsoft Windows MVP/Tablet PC
>> > Tablet Creations - http://nicecreations.us/
>> > Associate Expert
>> > Expert Zone - www.microsoft.com/windowsxp/expertzone
>> >
>> >
>> > "Grim" <Grim@discussions.microsoft.com> wrote in message
>> > news:9F0FBC08-6873-4BA7-82AD-902D8BF5AAEF@microsoft.com...
>> > > Thanks for responding, Chris.
>> > >
>> > > I've installed the entire Experience Pack, and have tried the new
>> > > snipping
>> > > tool, which worked as expected.
>> > >
>> > > I'm not sure about Active Desktop, so I'll check. The system has
>> > > 512MB of
>> > > RAM and other than the included Compaq utilities and OneNote, the
>> > > only
>> > > other
>> > > thing running is McAffee VirusScan Pro V9.0. I did try disabling
>> > > VirusScan
>> > > and it did not make any difference.
>> > >
>> > > Your asking about Internet access brings up a detail that I'd failed
>> > > to
>> > > really take notice of before. When executing Ink Crossword, I do get
>> > > to
>> > > the
>> > > initial screen where you can download, select, and/or purchase
>> > > puzzles
>> > > with
>> > > no issues. Downloading works just fine as does browsing the
>> > > available
>> > > puzzle
>> > > packs. I've tried starting with several different puzzles just in
>> > > case
>> > > one
>> > > was corrupted, but that made no difference. Once a puzzle is
>> > > selected,
>> > > the
>> > > machine goes into the, 'Loading and preparing crossword' screen and
>> > > seems
>> > > to
>> > > stay there for a long time. Sometimes it will eventually load the
>> > > puzzle
>> > > and
>> > > clues and start the timer, but I cannot ink anything or select any of
>> > > the
>> > > buttons. It'll run for about 50 or so seconds and then freeze. If I
>> > > let
>> > > it
>> > > sit long enough, which is several minutes, I'll eventually get the
>> > > memory
>> > > access error. Sometimes it will give me the same error before
>> > > actually
>> > > drawing the full puzzle/clue screen.
>> > >
>> > > I tried this with task manager running once to see if it was pegging
>> > > the
>> > > processor, but it showed little or no activity (14%) before it, too,
>> > > locked
>> > > up.
>> > >
>> > > I searched the Knowledge Base for the specific text of the error
>> > > message,
>> > > but it came up with nothing.
>> > >
>> > > I'll try to post the actual error message later tonight.
>> > >
>> > > I'm ready and willing to run any tests or gather any additional
>> > > information
>> > > you might think is useful.
>> > >
>> > > Additionally, I did check the Event Log to see if it had captured
>> > > anything,
>> > > but didn't see anything even remotely relevant.
>> > >
>> > > --Grim
>> > >
>> > > "Chris H." wrote:
>> > >
>> > >> Are you running only the Crossword app among the Experience Pack?
>> > >> Do you
>> > >> have Active Desktop enabled? How much RAM do you have, and what
>> > >> else is
>> > >> running in the background. Are you running anything Symantec or
>> > >> Norton
>> > >> which might be blocking the Crossword access to the Internet?
>> > >> --
>> > >> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
>> > >> In memory of a true friend, Windows MVP Alex Nichol
>> > >>
>> > >> Chris H.
>> > >> Microsoft Windows MVP/Tablet PC
>> > >> Tablet Creations - http://nicecreations.us/
>> > >> Associate Expert
>> > >> Expert Zone - www.microsoft.com/windowsxp/expertzone
>> > >>
>> > >>
>> > >> "Grim" <Grim@discussions.microsoft.com> wrote in message
>> > >> news:9603C24C-3710-4160-B775-A9ADCC3C828F@microsoft.com...
>> > >> >I installed the new Experience Pack on my TC 1000 with Tablet PC
>> > >> >2005
>> > >> >and
>> > >> >am
>> > >> > having problems getting the Ink Crossword appliction to run.
>> > >> > Occasionally
>> > >> > it
>> > >> > will run for just under a minute and then it seems to hang the
>> > >> > system.
>> > >> > It
>> > >> > sometimes errors out right away, but usually takes several minutes
>> > >> > to
>> > >> > tell
>> > >> > me
>> > >> > that it's trying to reference memory that's unavailable. I then
>> > >> > have
>> > >> > to
>> > >> > hard
>> > >> > reset to get out of it. Very annoying!
>> > >> >
>> > >> > As background info., I've never been able to run the original V1.1
>> > >> > Powertoy
>> > >> > Crossword application either. It would always just throw an error
>> > >> > message
>> > >> > up
>> > >> > and quit. I know there are several others who've also experienced
>> > >> > this
>> > >> > one.
>> > >> >
>> > >> > I did check to see if there were any more updates for my system
>> > >> > and it
>> > >> > found
>> > >> > two, and update to the Compact Net Framework SP1 and then a
>> > >> > security
>> > >> > Hotfix
>> > >> > for CNF. I was very hopeful that these might solve the problem,
>> > >> > but
>> > >> > they
>> > >> > didn't.
>> > >> >
>> > >> > I have uninstalled and redownloaded and reinstalled the Experience
>> > >> > Pack,
>> > >> > all
>> > >> > to no avail.
>> > >> >
>> > >> > Any suggestions would be greatly appreciated as I really love to
>> > >> > do
>> > >> > crossword puzzles and this looks really great!
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >