Hi guys,

Just received my M200 back from a service centre where it needed to have a
faulty motherboard replaced. Now, I have the Rotation Utility installed, and
the "disable rotation utility" is unchecked, and I have configured Primary
Portrait and Primary Landscape as the two displays to use in the rotation
utility.

However, when I convert my laptop from "normal" to "slate" mode (don't know
what the exact names of the two modes are), the screen doesn't automatically
re-orient. Nor does pressing the rotation button on the screen do anything.
I can rotate the orientation of the display using the Symbol Commander
gesture, or by using the TabletPC settings menu from the system tray.
However, randomly, the screen returns from portrait to landscape mode, and
back again :-(

Is what I'm seeing now how it's supposed to work? Before sending the unit to
the service centre, when I converted the screen from "normal" to "slate" the
display would re-orient itself, and stay re-oriented unless I used a screen
gesture, or returned the screen to normal mode.

Should I be sending the unit back again?

Thanks

Cheers
Ken

Ken, it sounds as if something is definitely amiss, but you might try this
information from Toshiba's support site:
=====
There are two small plastic buttons near the bottom right side of the screen
(viewing the M200 in 'PC mode' -- opened up, with the keyboard exposed).
They are adjacent to a small silver joystick.
The right-most button executes the familiar Ctrl-Alt-Del key combination,
just as if those keys were pressed on the keyboard. It performs this
function in both 'tablet mode' and 'PC mode'.

The left-most button has two functions. A quick press-and-release of it is
equivalent to tapping the Esc key on the keyboard. It performs this action
in both 'tablet mode' and 'PC mode'. Additionally, when the M200 is in
'tablet mode', pressing and holding this left-most button for about two
seconds effects a change of the screen orientation, based upon the position
/ orientation of the M200 itself. In order to use this feature correctly,
you should disable the Rotation utility, and (if necessary) re-calibrate the
Accelerometer utility (Toshiba ships the M200 with the Accelerometer
correctly calibrated).

=====

It sounds like the Accelerometer is a bit off and you may be able to adjust
it. If not, telephone Toshiba support, mention your recent service center
venture (including the case number), and ask them for guidance.
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol


Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone



"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
> Hi guys,
>
> Just received my M200 back from a service centre where it needed to have a
> faulty motherboard replaced. Now, I have the Rotation Utility installed,
> and
> the "disable rotation utility" is unchecked, and I have configured Primary
> Portrait and Primary Landscape as the two displays to use in the rotation
> utility.
>
> However, when I convert my laptop from "normal" to "slate" mode (don't
> know
> what the exact names of the two modes are), the screen doesn't
> automatically
> re-orient. Nor does pressing the rotation button on the screen do
> anything.
> I can rotate the orientation of the display using the Symbol Commander
> gesture, or by using the TabletPC settings menu from the system tray.
> However, randomly, the screen returns from portrait to landscape mode, and
> back again :-(
>
> Is what I'm seeing now how it's supposed to work? Before sending the unit
> to
> the service centre, when I converted the screen from "normal" to "slate"
> the
> display would re-orient itself, and stay re-oriented unless I used a
> screen
> gesture, or returned the screen to normal mode.
>
> Should I be sending the unit back again?
>
> Thanks
>
> Cheers
> Ken
>
>

Chris,

Thanks for the reply - something definately looks amiss, but I'm not sure
what.

I'd like to know, from someone with an M200, what the default behaviour is
(out of the box) when you convert the tablet screen from PC mode -> Tablet
Mode. Should I be able to expect the display to automatically change from
landscape -> portrait mode (like it used to before the service), or was that
just an aberration of some kind?

Cheers
Ken

PS The instructions on the website that you pasted (disable rotation
utility, and use the button) work, but the button doesn't change the screen
back to landscape mode when you return the tablet back to PC-mode, so it's a
bit painful IMHO.


"Chris H." <winxpnews********.com> wrote in message
news:uOncCNSJFHA.1308@TK2MSFTNGP15.phx.gbl...
: Ken, it sounds as if something is definitely amiss, but you might try this
: information from Toshiba's support site:
: =====
: There are two small plastic buttons near the bottom right side of the
screen
: (viewing the M200 in 'PC mode' -- opened up, with the keyboard exposed).
: They are adjacent to a small silver joystick.
: The right-most button executes the familiar Ctrl-Alt-Del key combination,
: just as if those keys were pressed on the keyboard. It performs this
: function in both 'tablet mode' and 'PC mode'.
:
: The left-most button has two functions. A quick press-and-release of it is
: equivalent to tapping the Esc key on the keyboard. It performs this action
: in both 'tablet mode' and 'PC mode'. Additionally, when the M200 is in
: 'tablet mode', pressing and holding this left-most button for about two
: seconds effects a change of the screen orientation, based upon the
position
: / orientation of the M200 itself. In order to use this feature correctly,
: you should disable the Rotation utility, and (if necessary) re-calibrate
the
: Accelerometer utility (Toshiba ships the M200 with the Accelerometer
: correctly calibrated).
:
: =====
:
: It sounds like the Accelerometer is a bit off and you may be able to
adjust
: it. If not, telephone Toshiba support, mention your recent service center
: venture (including the case number), and ask them for guidance.
: --
: http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: In memory of a true friend, Windows MVP Alex Nichol
:
:
: Chris H.
: Microsoft Windows MVP/Tablet PC
: Tablet Creations - http://nicecreations.us/
: Associate Expert
: Expert Zone - www.microsoft.com/windowsxp/expertzone
:
:
:
: "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
: > Hi guys,
: >
: > Just received my M200 back from a service centre where it needed to have
a
: > faulty motherboard replaced. Now, I have the Rotation Utility installed,
: > and
: > the "disable rotation utility" is unchecked, and I have configured
Primary
: > Portrait and Primary Landscape as the two displays to use in the
rotation
: > utility.
: >
: > However, when I convert my laptop from "normal" to "slate" mode (don't
: > know
: > what the exact names of the two modes are), the screen doesn't
: > automatically
: > re-orient. Nor does pressing the rotation button on the screen do
: > anything.
: > I can rotate the orientation of the display using the Symbol Commander
: > gesture, or by using the TabletPC settings menu from the system tray.
: > However, randomly, the screen returns from portrait to landscape mode,
and
: > back again :-(
: >
: > Is what I'm seeing now how it's supposed to work? Before sending the
unit
: > to
: > the service centre, when I converted the screen from "normal" to "slate"
: > the
: > display would re-orient itself, and stay re-oriented unless I used a
: > screen
: > gesture, or returned the screen to normal mode.
: >
: > Should I be sending the unit back again?
: >
: > Thanks
: >
: > Cheers
: > Ken
: >
: >
:
:

The default behavior is to automatically switch, but how the display
orientation
changes is controlled in Control Panel/Tablet and Pen Settings/Display tab.
I have mine set (there are four choices) for 1. Primary landscape, 2.
Primary portrait and 3. Secondary landscape. Number 4 I have to "(None)"
because it is the wrong direction for me as I hold the Tablet in slate mode.
8-)
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
news:OtkyyJdJFHA.4092@tk2msftngp13.phx.gbl...
> Chris,
>
> Thanks for the reply - something definately looks amiss, but I'm not sure
> what.
>
> I'd like to know, from someone with an M200, what the default behaviour is
> (out of the box) when you convert the tablet screen from PC mode -> Tablet
> Mode. Should I be able to expect the display to automatically change from
> landscape -> portrait mode (like it used to before the service), or was
> that
> just an aberration of some kind?
>
> Cheers
> Ken
>
> PS The instructions on the website that you pasted (disable rotation
> utility, and use the button) work, but the button doesn't change the
> screen
> back to landscape mode when you return the tablet back to PC-mode, so it's
> a
> bit painful IMHO.
>
>
> "Chris H." <winxpnews********.com> wrote in message
> news:uOncCNSJFHA.1308@TK2MSFTNGP15.phx.gbl...
> : Ken, it sounds as if something is definitely amiss, but you might try
> this
> : information from Toshiba's support site:
> : =====
> : There are two small plastic buttons near the bottom right side of the
> screen
> : (viewing the M200 in 'PC mode' -- opened up, with the keyboard exposed).
> : They are adjacent to a small silver joystick.
> : The right-most button executes the familiar Ctrl-Alt-Del key
> combination,
> : just as if those keys were pressed on the keyboard. It performs this
> : function in both 'tablet mode' and 'PC mode'.
> :
> : The left-most button has two functions. A quick press-and-release of it
> is
> : equivalent to tapping the Esc key on the keyboard. It performs this
> action
> : in both 'tablet mode' and 'PC mode'. Additionally, when the M200 is in
> : 'tablet mode', pressing and holding this left-most button for about two
> : seconds effects a change of the screen orientation, based upon the
> position
> : / orientation of the M200 itself. In order to use this feature
> correctly,
> : you should disable the Rotation utility, and (if necessary) re-calibrate
> the
> : Accelerometer utility (Toshiba ships the M200 with the Accelerometer
> : correctly calibrated).
> :
> : =====
> :
> : It sounds like the Accelerometer is a bit off and you may be able to
> adjust
> : it. If not, telephone Toshiba support, mention your recent service
> center
> : venture (including the case number), and ask them for guidance.
> : --
> : http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : In memory of a true friend, Windows MVP Alex Nichol
> :
> :
> : Chris H.
> : Microsoft Windows MVP/Tablet PC
> : Tablet Creations - http://nicecreations.us/
> : Associate Expert
> : Expert Zone - www.microsoft.com/windowsxp/expertzone
> :
> :
> :
> : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
> : > Hi guys,
> : >
> : > Just received my M200 back from a service centre where it needed to
> have
> a
> : > faulty motherboard replaced. Now, I have the Rotation Utility
> installed,
> : > and
> : > the "disable rotation utility" is unchecked, and I have configured
> Primary
> : > Portrait and Primary Landscape as the two displays to use in the
> rotation
> : > utility.
> : >
> : > However, when I convert my laptop from "normal" to "slate" mode (don't
> : > know
> : > what the exact names of the two modes are), the screen doesn't
> : > automatically
> : > re-orient. Nor does pressing the rotation button on the screen do
> : > anything.
> : > I can rotate the orientation of the display using the Symbol Commander
> : > gesture, or by using the TabletPC settings menu from the system tray.
> : > However, randomly, the screen returns from portrait to landscape mode,
> and
> : > back again :-(
> : >
> : > Is what I'm seeing now how it's supposed to work? Before sending the
> unit
> : > to
> : > the service centre, when I converted the screen from "normal" to
> "slate"
> : > the
> : > display would re-orient itself, and stay re-oriented unless I used a
> : > screen
> : > gesture, or returned the screen to normal mode.
> : >
> : > Should I be sending the unit back again?
> : >
> : > Thanks
> : >
> : > Cheers
> : > Ken
> : >
> : >
> :
> :
>
>

OK, I think I've worked out the issue.

The button on the bottom part of the notebook (the bit with the keyboard)
that's underneath the three silver buttons on the panel, is not being
depressed sufficiently when I rotate the screen. If I rotate the screen, and
then push down on that corner, the screen rotates. Since this occured during
the service repair, I think I'll be taking it back to them for some kind of
adjustment so that the screen's a little closer to the base of the
notebook...

Cheers
Ken

"Chris H." <winxpnews********.com> wrote in message
news:e8xBEQdJFHA.3340@TK2MSFTNGP14.phx.gbl...
: The default behavior is to automatically switch, but how the display
: orientation
: changes is controlled in Control Panel/Tablet and Pen Settings/Display
tab.
: I have mine set (there are four choices) for 1. Primary landscape, 2.
: Primary portrait and 3. Secondary landscape. Number 4 I have to "(None)"
: because it is the wrong direction for me as I hold the Tablet in slate
mode.
: 8-)
: --
: http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: In memory of a true friend, Windows MVP Alex Nichol
:
: Chris H.
: Microsoft Windows MVP/Tablet PC
: Tablet Creations - http://nicecreations.us/
: Associate Expert
: Expert Zone - www.microsoft.com/windowsxp/expertzone
:
: "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: news:OtkyyJdJFHA.4092@tk2msftngp13.phx.gbl...
: > Chris,
: >
: > Thanks for the reply - something definately looks amiss, but I'm not
sure
: > what.
: >
: > I'd like to know, from someone with an M200, what the default behaviour
is
: > (out of the box) when you convert the tablet screen from PC mode ->
Tablet
: > Mode. Should I be able to expect the display to automatically change
from
: > landscape -> portrait mode (like it used to before the service), or was
: > that
: > just an aberration of some kind?
: >
: > Cheers
: > Ken
: >
: > PS The instructions on the website that you pasted (disable rotation
: > utility, and use the button) work, but the button doesn't change the
: > screen
: > back to landscape mode when you return the tablet back to PC-mode, so
it's
: > a
: > bit painful IMHO.
: >
: >
: > "Chris H." <winxpnews********.com> wrote in message
: > news:uOncCNSJFHA.1308@TK2MSFTNGP15.phx.gbl...
: > : Ken, it sounds as if something is definitely amiss, but you might try
: > this
: > : information from Toshiba's support site:
: > : =====
: > : There are two small plastic buttons near the bottom right side of the
: > screen
: > : (viewing the M200 in 'PC mode' -- opened up, with the keyboard
exposed).
: > : They are adjacent to a small silver joystick.
: > : The right-most button executes the familiar Ctrl-Alt-Del key
: > combination,
: > : just as if those keys were pressed on the keyboard. It performs this
: > : function in both 'tablet mode' and 'PC mode'.
: > :
: > : The left-most button has two functions. A quick press-and-release of
it
: > is
: > : equivalent to tapping the Esc key on the keyboard. It performs this
: > action
: > : in both 'tablet mode' and 'PC mode'. Additionally, when the M200 is in
: > : 'tablet mode', pressing and holding this left-most button for about
two
: > : seconds effects a change of the screen orientation, based upon the
: > position
: > : / orientation of the M200 itself. In order to use this feature
: > correctly,
: > : you should disable the Rotation utility, and (if necessary)
re-calibrate
: > the
: > : Accelerometer utility (Toshiba ships the M200 with the Accelerometer
: > : correctly calibrated).
: > :
: > : =====
: > :
: > : It sounds like the Accelerometer is a bit off and you may be able to
: > adjust
: > : it. If not, telephone Toshiba support, mention your recent service
: > center
: > : venture (including the case number), and ask them for guidance.
: > : --
: > : http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : In memory of a true friend, Windows MVP Alex Nichol
: > :
: > :
: > : Chris H.
: > : Microsoft Windows MVP/Tablet PC
: > : Tablet Creations - http://nicecreations.us/
: > : Associate Expert
: > : Expert Zone - www.microsoft.com/windowsxp/expertzone
: > :
: > :
: > :
: > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: > : news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
: > : > Hi guys,
: > : >
: > : > Just received my M200 back from a service centre where it needed to
: > have
: > a
: > : > faulty motherboard replaced. Now, I have the Rotation Utility
: > installed,
: > : > and
: > : > the "disable rotation utility" is unchecked, and I have configured
: > Primary
: > : > Portrait and Primary Landscape as the two displays to use in the
: > rotation
: > : > utility.
: > : >
: > : > However, when I convert my laptop from "normal" to "slate" mode
(don't
: > : > know
: > : > what the exact names of the two modes are), the screen doesn't
: > : > automatically
: > : > re-orient. Nor does pressing the rotation button on the screen do
: > : > anything.
: > : > I can rotate the orientation of the display using the Symbol
Commander
: > : > gesture, or by using the TabletPC settings menu from the system
tray.
: > : > However, randomly, the screen returns from portrait to landscape
mode,
: > and
: > : > back again :-(
: > : >
: > : > Is what I'm seeing now how it's supposed to work? Before sending the
: > unit
: > : > to
: > : > the service centre, when I converted the screen from "normal" to
: > "slate"
: > : > the
: > : > display would re-orient itself, and stay re-oriented unless I used a
: > : > screen
: > : > gesture, or returned the screen to normal mode.
: > : >
: > : > Should I be sending the unit back again?
: > : >
: > : > Thanks
: > : >
: > : > Cheers
: > : > Ken
: > : >
: > : >
: > :
: > :
: >
: >
:
:

Sorry about the discovery, but a good thing you found it, Ken. I'm sure
they'll make it good for you. When you call them, ask if there's an
authorized repair facility near you. I live way away from a big city, but
the tech found one within 90 minutes for me and I have been able to call
that repair center to discuss various things with them over the telephone.

In this case, it is a small, two-person operation and they are more than
happy to offer suggestions to help users not have to ship their machines
off. They don't recommend every opening up the case while a computer is
under warranty, however. 8-)
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
news:uyBnWabKFHA.3392@TK2MSFTNGP10.phx.gbl...
> OK, I think I've worked out the issue.
>
> The button on the bottom part of the notebook (the bit with the keyboard)
> that's underneath the three silver buttons on the panel, is not being
> depressed sufficiently when I rotate the screen. If I rotate the screen,
> and
> then push down on that corner, the screen rotates. Since this occured
> during
> the service repair, I think I'll be taking it back to them for some kind
> of
> adjustment so that the screen's a little closer to the base of the
> notebook...
>
> Cheers
> Ken
>
> "Chris H." <winxpnews********.com> wrote in message
> news:e8xBEQdJFHA.3340@TK2MSFTNGP14.phx.gbl...
> : The default behavior is to automatically switch, but how the display
> : orientation
> : changes is controlled in Control Panel/Tablet and Pen Settings/Display
> tab.
> : I have mine set (there are four choices) for 1. Primary landscape, 2.
> : Primary portrait and 3. Secondary landscape. Number 4 I have to
> "(None)"
> : because it is the wrong direction for me as I hold the Tablet in slate
> mode.
> : 8-)
> : --
> : http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : In memory of a true friend, Windows MVP Alex Nichol
> :
> : Chris H.
> : Microsoft Windows MVP/Tablet PC
> : Tablet Creations - http://nicecreations.us/
> : Associate Expert
> : Expert Zone - www.microsoft.com/windowsxp/expertzone
> :
> : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : news:OtkyyJdJFHA.4092@tk2msftngp13.phx.gbl...
> : > Chris,
> : >
> : > Thanks for the reply - something definately looks amiss, but I'm not
> sure
> : > what.
> : >
> : > I'd like to know, from someone with an M200, what the default
> behaviour
> is
> : > (out of the box) when you convert the tablet screen from PC mode ->
> Tablet
> : > Mode. Should I be able to expect the display to automatically change
> from
> : > landscape -> portrait mode (like it used to before the service), or
> was
> : > that
> : > just an aberration of some kind?
> : >
> : > Cheers
> : > Ken
> : >
> : > PS The instructions on the website that you pasted (disable rotation
> : > utility, and use the button) work, but the button doesn't change the
> : > screen
> : > back to landscape mode when you return the tablet back to PC-mode, so
> it's
> : > a
> : > bit painful IMHO.
> : >
> : >
> : > "Chris H." <winxpnews********.com> wrote in message
> : > news:uOncCNSJFHA.1308@TK2MSFTNGP15.phx.gbl...
> : > : Ken, it sounds as if something is definitely amiss, but you might
> try
> : > this
> : > : information from Toshiba's support site:
> : > : =====
> : > : There are two small plastic buttons near the bottom right side of
> the
> : > screen
> : > : (viewing the M200 in 'PC mode' -- opened up, with the keyboard
> exposed).
> : > : They are adjacent to a small silver joystick.
> : > : The right-most button executes the familiar Ctrl-Alt-Del key
> : > combination,
> : > : just as if those keys were pressed on the keyboard. It performs this
> : > : function in both 'tablet mode' and 'PC mode'.
> : > :
> : > : The left-most button has two functions. A quick press-and-release of
> it
> : > is
> : > : equivalent to tapping the Esc key on the keyboard. It performs this
> : > action
> : > : in both 'tablet mode' and 'PC mode'. Additionally, when the M200 is
> in
> : > : 'tablet mode', pressing and holding this left-most button for about
> two
> : > : seconds effects a change of the screen orientation, based upon the
> : > position
> : > : / orientation of the M200 itself. In order to use this feature
> : > correctly,
> : > : you should disable the Rotation utility, and (if necessary)
> re-calibrate
> : > the
> : > : Accelerometer utility (Toshiba ships the M200 with the Accelerometer
> : > : correctly calibrated).
> : > :
> : > : =====
> : > :
> : > : It sounds like the Accelerometer is a bit off and you may be able to
> : > adjust
> : > : it. If not, telephone Toshiba support, mention your recent service
> : > center
> : > : venture (including the case number), and ask them for guidance.
> : > : --
> : > :
> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : > : In memory of a true friend, Windows MVP Alex Nichol
> : > :
> : > :
> : > : Chris H.
> : > : Microsoft Windows MVP/Tablet PC
> : > : Tablet Creations - http://nicecreations.us/
> : > : Associate Expert
> : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
> : > :
> : > :
> : > :
> : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : > : news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
> : > : > Hi guys,
> : > : >
> : > : > Just received my M200 back from a service centre where it needed
> to
> : > have
> : > a
> : > : > faulty motherboard replaced. Now, I have the Rotation Utility
> : > installed,
> : > : > and
> : > : > the "disable rotation utility" is unchecked, and I have configured
> : > Primary
> : > : > Portrait and Primary Landscape as the two displays to use in the
> : > rotation
> : > : > utility.
> : > : >
> : > : > However, when I convert my laptop from "normal" to "slate" mode
> (don't
> : > : > know
> : > : > what the exact names of the two modes are), the screen doesn't
> : > : > automatically
> : > : > re-orient. Nor does pressing the rotation button on the screen do
> : > : > anything.
> : > : > I can rotate the orientation of the display using the Symbol
> Commander
> : > : > gesture, or by using the TabletPC settings menu from the system
> tray.
> : > : > However, randomly, the screen returns from portrait to landscape
> mode,
> : > and
> : > : > back again :-(
> : > : >
> : > : > Is what I'm seeing now how it's supposed to work? Before sending
> the
> : > unit
> : > : > to
> : > : > the service centre, when I converted the screen from "normal" to
> : > "slate"
> : > : > the
> : > : > display would re-orient itself, and stay re-oriented unless I used
> a
> : > : > screen
> : > : > gesture, or returned the screen to normal mode.
> : > : >
> : > : > Should I be sending the unit back again?
> : > : >
> : > : > Thanks
> : > : >
> : > : > Cheers
> : > : > Ken
> : > : >
> : > : >
> : > :
> : > :
> : >
> : >
> :
> :
>
>

Unfortunately, my experience with my repair centre has been less than
stellar.

- they mis-diagnosed an initial condition as an OS fault, rather than a hard
drive fault. Being a server MVP, I think I have a good idea when Windows
isn't booting up. However, after arguing with them for 30 minutes, I agreed
to take the machine back and attempt to use the recovery DVD
- Recovery via recovery DVD failed, so back to the centre. They agreed to
replace the hard disk. However, during the first visit they had removed the
disk to test in another machine. When they put it back in, they wrecked the
screw that holds in the cover in place.
- So, to get the hard disk out, they broke the case. But they never asked me
about it, and I only found out three weeks later when I rang up asking when
my laptop would be fixed.
- Upon fixing the hard disk, they also discovered that the machine had a
motherboard issue, so that had to be replaced as well.
- 5 weeks later, my laptop is "repaired". However the back of the screen has
been extensively scratched (possibly during the case breaking episode).
- They forgot to attach the power cable for the video-card fan to the
motherboard, so the GPU fan never came on during DVDs, games etc, resulting
in errors on the screen that a cooling system problem had occured and the
unit should be returned for service. I managed to discover this myself after
looking under the memory cover
- Seems that the screen hasn't been attached to the machine properly, as the
auto-rotation doesn't work
- I'm still waiting for a replacement cover to arrive for the back of the
screen to replace the one that's been scratched.

So, whilst I'm very impressed with Tablet PC technology, my repair centre
experience has been pretty dismal.

Cheers
Ken

"Chris H." <winxpnews********.com> wrote in message
news:eOGrtebKFHA.2212@TK2MSFTNGP12.phx.gbl...
: Sorry about the discovery, but a good thing you found it, Ken. I'm sure
: they'll make it good for you. When you call them, ask if there's an
: authorized repair facility near you. I live way away from a big city, but
: the tech found one within 90 minutes for me and I have been able to call
: that repair center to discuss various things with them over the telephone.
:
: In this case, it is a small, two-person operation and they are more than
: happy to offer suggestions to help users not have to ship their machines
: off. They don't recommend every opening up the case while a computer is
: under warranty, however. 8-)
: --
: http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: In memory of a true friend, Windows MVP Alex Nichol
:
: Chris H.
: Microsoft Windows MVP/Tablet PC
: Tablet Creations - http://nicecreations.us/
: Associate Expert
: Expert Zone - www.microsoft.com/windowsxp/expertzone
:
:
: "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: news:uyBnWabKFHA.3392@TK2MSFTNGP10.phx.gbl...
: > OK, I think I've worked out the issue.
: >
: > The button on the bottom part of the notebook (the bit with the
keyboard)
: > that's underneath the three silver buttons on the panel, is not being
: > depressed sufficiently when I rotate the screen. If I rotate the screen,
: > and
: > then push down on that corner, the screen rotates. Since this occured
: > during
: > the service repair, I think I'll be taking it back to them for some kind
: > of
: > adjustment so that the screen's a little closer to the base of the
: > notebook...
: >
: > Cheers
: > Ken
: >
: > "Chris H." <winxpnews********.com> wrote in message
: > news:e8xBEQdJFHA.3340@TK2MSFTNGP14.phx.gbl...
: > : The default behavior is to automatically switch, but how the display
: > : orientation
: > : changes is controlled in Control Panel/Tablet and Pen Settings/Display
: > tab.
: > : I have mine set (there are four choices) for 1. Primary landscape, 2.
: > : Primary portrait and 3. Secondary landscape. Number 4 I have to
: > "(None)"
: > : because it is the wrong direction for me as I hold the Tablet in slate
: > mode.
: > : 8-)
: > : --
: > : http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : In memory of a true friend, Windows MVP Alex Nichol
: > :
: > : Chris H.
: > : Microsoft Windows MVP/Tablet PC
: > : Tablet Creations - http://nicecreations.us/
: > : Associate Expert
: > : Expert Zone - www.microsoft.com/windowsxp/expertzone
: > :
: > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: > : news:OtkyyJdJFHA.4092@tk2msftngp13.phx.gbl...
: > : > Chris,
: > : >
: > : > Thanks for the reply - something definately looks amiss, but I'm not
: > sure
: > : > what.
: > : >
: > : > I'd like to know, from someone with an M200, what the default
: > behaviour
: > is
: > : > (out of the box) when you convert the tablet screen from PC mode ->
: > Tablet
: > : > Mode. Should I be able to expect the display to automatically change
: > from
: > : > landscape -> portrait mode (like it used to before the service), or
: > was
: > : > that
: > : > just an aberration of some kind?
: > : >
: > : > Cheers
: > : > Ken
: > : >
: > : > PS The instructions on the website that you pasted (disable rotation
: > : > utility, and use the button) work, but the button doesn't change the
: > : > screen
: > : > back to landscape mode when you return the tablet back to PC-mode,
so
: > it's
: > : > a
: > : > bit painful IMHO.
: > : >
: > : >
: > : > "Chris H." <winxpnews********.com> wrote in message
: > : > news:uOncCNSJFHA.1308@TK2MSFTNGP15.phx.gbl...
: > : > : Ken, it sounds as if something is definitely amiss, but you might
: > try
: > : > this
: > : > : information from Toshiba's support site:
: > : > : =====
: > : > : There are two small plastic buttons near the bottom right side of
: > the
: > : > screen
: > : > : (viewing the M200 in 'PC mode' -- opened up, with the keyboard
: > exposed).
: > : > : They are adjacent to a small silver joystick.
: > : > : The right-most button executes the familiar Ctrl-Alt-Del key
: > : > combination,
: > : > : just as if those keys were pressed on the keyboard. It performs
this
: > : > : function in both 'tablet mode' and 'PC mode'.
: > : > :
: > : > : The left-most button has two functions. A quick press-and-release
of
: > it
: > : > is
: > : > : equivalent to tapping the Esc key on the keyboard. It performs
this
: > : > action
: > : > : in both 'tablet mode' and 'PC mode'. Additionally, when the M200
is
: > in
: > : > : 'tablet mode', pressing and holding this left-most button for
about
: > two
: > : > : seconds effects a change of the screen orientation, based upon the
: > : > position
: > : > : / orientation of the M200 itself. In order to use this feature
: > : > correctly,
: > : > : you should disable the Rotation utility, and (if necessary)
: > re-calibrate
: > : > the
: > : > : Accelerometer utility (Toshiba ships the M200 with the
Accelerometer
: > : > : correctly calibrated).
: > : > :
: > : > : =====
: > : > :
: > : > : It sounds like the Accelerometer is a bit off and you may be able
to
: > : > adjust
: > : > : it. If not, telephone Toshiba support, mention your recent
service
: > : > center
: > : > : venture (including the case number), and ask them for guidance.
: > : > : --
: > : > :
: > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : > : In memory of a true friend, Windows MVP Alex Nichol
: > : > :
: > : > :
: > : > : Chris H.
: > : > : Microsoft Windows MVP/Tablet PC
: > : > : Tablet Creations - http://nicecreations.us/
: > : > : Associate Expert
: > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
: > : > :
: > : > :
: > : > :
: > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: > : > : news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
: > : > : > Hi guys,
: > : > : >
: > : > : > Just received my M200 back from a service centre where it needed
: > to
: > : > have
: > : > a
: > : > : > faulty motherboard replaced. Now, I have the Rotation Utility
: > : > installed,
: > : > : > and
: > : > : > the "disable rotation utility" is unchecked, and I have
configured
: > : > Primary
: > : > : > Portrait and Primary Landscape as the two displays to use in the
: > : > rotation
: > : > : > utility.
: > : > : >
: > : > : > However, when I convert my laptop from "normal" to "slate" mode
: > (don't
: > : > : > know
: > : > : > what the exact names of the two modes are), the screen doesn't
: > : > : > automatically
: > : > : > re-orient. Nor does pressing the rotation button on the screen
do
: > : > : > anything.
: > : > : > I can rotate the orientation of the display using the Symbol
: > Commander
: > : > : > gesture, or by using the TabletPC settings menu from the system
: > tray.
: > : > : > However, randomly, the screen returns from portrait to landscape
: > mode,
: > : > and
: > : > : > back again :-(
: > : > : >
: > : > : > Is what I'm seeing now how it's supposed to work? Before sending
: > the
: > : > unit
: > : > : > to
: > : > : > the service centre, when I converted the screen from "normal" to
: > : > "slate"
: > : > : > the
: > : > : > display would re-orient itself, and stay re-oriented unless I
used
: > a
: > : > : > screen
: > : > : > gesture, or returned the screen to normal mode.
: > : > : >
: > : > : > Should I be sending the unit back again?
: > : > : >
: > : > : > Thanks
: > : > : >
: > : > : > Cheers
: > : > : > Ken
: > : > : >
: > : > : >
: > : > :
: > : > :
: > : >
: > : >
: > :
: > :
: >
: >
:
:

Are you talking about a laptop or a Tablet PC and the repair center?
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
news:emM9xGeKFHA.2724@TK2MSFTNGP10.phx.gbl...
> Unfortunately, my experience with my repair centre has been less than
> stellar.
>
> - they mis-diagnosed an initial condition as an OS fault, rather than a
> hard
> drive fault. Being a server MVP, I think I have a good idea when Windows
> isn't booting up. However, after arguing with them for 30 minutes, I
> agreed
> to take the machine back and attempt to use the recovery DVD
> - Recovery via recovery DVD failed, so back to the centre. They agreed to
> replace the hard disk. However, during the first visit they had removed
> the
> disk to test in another machine. When they put it back in, they wrecked
> the
> screw that holds in the cover in place.
> - So, to get the hard disk out, they broke the case. But they never asked
> me
> about it, and I only found out three weeks later when I rang up asking
> when
> my laptop would be fixed.
> - Upon fixing the hard disk, they also discovered that the machine had a
> motherboard issue, so that had to be replaced as well.
> - 5 weeks later, my laptop is "repaired". However the back of the screen
> has
> been extensively scratched (possibly during the case breaking episode).
> - They forgot to attach the power cable for the video-card fan to the
> motherboard, so the GPU fan never came on during DVDs, games etc,
> resulting
> in errors on the screen that a cooling system problem had occured and the
> unit should be returned for service. I managed to discover this myself
> after
> looking under the memory cover
> - Seems that the screen hasn't been attached to the machine properly, as
> the
> auto-rotation doesn't work
> - I'm still waiting for a replacement cover to arrive for the back of the
> screen to replace the one that's been scratched.
>
> So, whilst I'm very impressed with Tablet PC technology, my repair centre
> experience has been pretty dismal.
>
> Cheers
> Ken
>
> "Chris H." <winxpnews********.com> wrote in message
> news:eOGrtebKFHA.2212@TK2MSFTNGP12.phx.gbl...
> : Sorry about the discovery, but a good thing you found it, Ken. I'm sure
> : they'll make it good for you. When you call them, ask if there's an
> : authorized repair facility near you. I live way away from a big city,
> but
> : the tech found one within 90 minutes for me and I have been able to call
> : that repair center to discuss various things with them over the
> telephone.
> :
> : In this case, it is a small, two-person operation and they are more than
> : happy to offer suggestions to help users not have to ship their machines
> : off. They don't recommend every opening up the case while a computer is
> : under warranty, however. 8-)
> : --
> : http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : In memory of a true friend, Windows MVP Alex Nichol
> :
> : Chris H.
> : Microsoft Windows MVP/Tablet PC
> : Tablet Creations - http://nicecreations.us/
> : Associate Expert
> : Expert Zone - www.microsoft.com/windowsxp/expertzone
> :
> :
> : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : news:uyBnWabKFHA.3392@TK2MSFTNGP10.phx.gbl...
> : > OK, I think I've worked out the issue.
> : >
> : > The button on the bottom part of the notebook (the bit with the
> keyboard)
> : > that's underneath the three silver buttons on the panel, is not being
> : > depressed sufficiently when I rotate the screen. If I rotate the
> screen,
> : > and
> : > then push down on that corner, the screen rotates. Since this occured
> : > during
> : > the service repair, I think I'll be taking it back to them for some
> kind
> : > of
> : > adjustment so that the screen's a little closer to the base of the
> : > notebook...
> : >
> : > Cheers
> : > Ken
> : >
> : > "Chris H." <winxpnews********.com> wrote in message
> : > news:e8xBEQdJFHA.3340@TK2MSFTNGP14.phx.gbl...
> : > : The default behavior is to automatically switch, but how the display
> : > : orientation
> : > : changes is controlled in Control Panel/Tablet and Pen
> Settings/Display
> : > tab.
> : > : I have mine set (there are four choices) for 1. Primary landscape,
> 2.
> : > : Primary portrait and 3. Secondary landscape. Number 4 I have to
> : > "(None)"
> : > : because it is the wrong direction for me as I hold the Tablet in
> slate
> : > mode.
> : > : 8-)
> : > : --
> : > :
> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : > : In memory of a true friend, Windows MVP Alex Nichol
> : > :
> : > : Chris H.
> : > : Microsoft Windows MVP/Tablet PC
> : > : Tablet Creations - http://nicecreations.us/
> : > : Associate Expert
> : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
> : > :
> : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : > : news:OtkyyJdJFHA.4092@tk2msftngp13.phx.gbl...
> : > : > Chris,
> : > : >
> : > : > Thanks for the reply - something definately looks amiss, but I'm
> not
> : > sure
> : > : > what.
> : > : >
> : > : > I'd like to know, from someone with an M200, what the default
> : > behaviour
> : > is
> : > : > (out of the box) when you convert the tablet screen from PC
> mode ->
> : > Tablet
> : > : > Mode. Should I be able to expect the display to automatically
> change
> : > from
> : > : > landscape -> portrait mode (like it used to before the service),
> or
> : > was
> : > : > that
> : > : > just an aberration of some kind?
> : > : >
> : > : > Cheers
> : > : > Ken
> : > : >
> : > : > PS The instructions on the website that you pasted (disable
> rotation
> : > : > utility, and use the button) work, but the button doesn't change
> the
> : > : > screen
> : > : > back to landscape mode when you return the tablet back to PC-mode,
> so
> : > it's
> : > : > a
> : > : > bit painful IMHO.
> : > : >
> : > : >
> : > : > "Chris H." <winxpnews********.com> wrote in message
> : > : > news:uOncCNSJFHA.1308@TK2MSFTNGP15.phx.gbl...
> : > : > : Ken, it sounds as if something is definitely amiss, but you
> might
> : > try
> : > : > this
> : > : > : information from Toshiba's support site:
> : > : > : =====
> : > : > : There are two small plastic buttons near the bottom right side
> of
> : > the
> : > : > screen
> : > : > : (viewing the M200 in 'PC mode' -- opened up, with the keyboard
> : > exposed).
> : > : > : They are adjacent to a small silver joystick.
> : > : > : The right-most button executes the familiar Ctrl-Alt-Del key
> : > : > combination,
> : > : > : just as if those keys were pressed on the keyboard. It performs
> this
> : > : > : function in both 'tablet mode' and 'PC mode'.
> : > : > :
> : > : > : The left-most button has two functions. A quick
> press-and-release
> of
> : > it
> : > : > is
> : > : > : equivalent to tapping the Esc key on the keyboard. It performs
> this
> : > : > action
> : > : > : in both 'tablet mode' and 'PC mode'. Additionally, when the M200
> is
> : > in
> : > : > : 'tablet mode', pressing and holding this left-most button for
> about
> : > two
> : > : > : seconds effects a change of the screen orientation, based upon
> the
> : > : > position
> : > : > : / orientation of the M200 itself. In order to use this feature
> : > : > correctly,
> : > : > : you should disable the Rotation utility, and (if necessary)
> : > re-calibrate
> : > : > the
> : > : > : Accelerometer utility (Toshiba ships the M200 with the
> Accelerometer
> : > : > : correctly calibrated).
> : > : > :
> : > : > : =====
> : > : > :
> : > : > : It sounds like the Accelerometer is a bit off and you may be
> able
> to
> : > : > adjust
> : > : > : it. If not, telephone Toshiba support, mention your recent
> service
> : > : > center
> : > : > : venture (including the case number), and ask them for guidance.
> : > : > : --
> : > : > :
> : > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : > : > : In memory of a true friend, Windows MVP Alex Nichol
> : > : > :
> : > : > :
> : > : > : Chris H.
> : > : > : Microsoft Windows MVP/Tablet PC
> : > : > : Tablet Creations - http://nicecreations.us/
> : > : > : Associate Expert
> : > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
> : > : > :
> : > : > :
> : > : > :
> : > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : > : > : news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
> : > : > : > Hi guys,
> : > : > : >
> : > : > : > Just received my M200 back from a service centre where it
> needed
> : > to
> : > : > have
> : > : > a
> : > : > : > faulty motherboard replaced. Now, I have the Rotation Utility
> : > : > installed,
> : > : > : > and
> : > : > : > the "disable rotation utility" is unchecked, and I have
> configured
> : > : > Primary
> : > : > : > Portrait and Primary Landscape as the two displays to use in
> the
> : > : > rotation
> : > : > : > utility.
> : > : > : >
> : > : > : > However, when I convert my laptop from "normal" to "slate"
> mode
> : > (don't
> : > : > : > know
> : > : > : > what the exact names of the two modes are), the screen doesn't
> : > : > : > automatically
> : > : > : > re-orient. Nor does pressing the rotation button on the screen
> do
> : > : > : > anything.
> : > : > : > I can rotate the orientation of the display using the Symbol
> : > Commander
> : > : > : > gesture, or by using the TabletPC settings menu from the
> system
> : > tray.
> : > : > : > However, randomly, the screen returns from portrait to
> landscape
> : > mode,
> : > : > and
> : > : > : > back again :-(
> : > : > : >
> : > : > : > Is what I'm seeing now how it's supposed to work? Before
> sending
> : > the
> : > : > unit
> : > : > : > to
> : > : > : > the service centre, when I converted the screen from "normal"
> to
> : > : > "slate"
> : > : > : > the
> : > : > : > display would re-orient itself, and stay re-oriented unless I
> used
> : > a
> : > : > : > screen
> : > : > : > gesture, or returned the screen to normal mode.
> : > : > : >
> : > : > : > Should I be sending the unit back again?
> : > : > : >
> : > : > : > Thanks
> : > : > : >
> : > : > : > Cheers
> : > : > : > Ken
> : > : > : >
> : > : > : >
> : > : > :
> : > : > :
> : > : >
> : > : >
> : > :
> : > :
> : >
> : >
> :
> :
>
>

I am talking about the M200 that I have, and the repair centre that I've
already taken it to for other issues. The entire rotation question arose
because:
- before I took it to the repair centre, when I converted the tablet from
notebook mode to tablet mode, the orientation changed automatically
- after I got it back from the repair centre, it no longer does this (well,
as I discovered today, it does if I press down on the corner of the screen
that's above the little button when the tablet is in tablet mode).

Since I only had the tablet for a few weeks before I had to send it to the
repair centre, I wasn't familiar enough with how it's supposed to work, so I
wasn't sure whether I needed to arrange another look at the tablet, hence my
post to the group.

Cheers
Ken


"Chris H." <winxpnews********.com> wrote in message
news:e6SiOOeKFHA.2688@TK2MSFTNGP15.phx.gbl...
: Are you talking about a laptop or a Tablet PC and the repair center?
: --
: http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: In memory of a true friend, Windows MVP Alex Nichol
:
: Chris H.
: Microsoft Windows MVP/Tablet PC
: Tablet Creations - http://nicecreations.us/
: Associate Expert
: Expert Zone - www.microsoft.com/windowsxp/expertzone
:
:
: "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: news:emM9xGeKFHA.2724@TK2MSFTNGP10.phx.gbl...
: > Unfortunately, my experience with my repair centre has been less than
: > stellar.
: >
: > - they mis-diagnosed an initial condition as an OS fault, rather than a
: > hard
: > drive fault. Being a server MVP, I think I have a good idea when Windows
: > isn't booting up. However, after arguing with them for 30 minutes, I
: > agreed
: > to take the machine back and attempt to use the recovery DVD
: > - Recovery via recovery DVD failed, so back to the centre. They agreed
to
: > replace the hard disk. However, during the first visit they had removed
: > the
: > disk to test in another machine. When they put it back in, they wrecked
: > the
: > screw that holds in the cover in place.
: > - So, to get the hard disk out, they broke the case. But they never
asked
: > me
: > about it, and I only found out three weeks later when I rang up asking
: > when
: > my laptop would be fixed.
: > - Upon fixing the hard disk, they also discovered that the machine had a
: > motherboard issue, so that had to be replaced as well.
: > - 5 weeks later, my laptop is "repaired". However the back of the screen
: > has
: > been extensively scratched (possibly during the case breaking episode).
: > - They forgot to attach the power cable for the video-card fan to the
: > motherboard, so the GPU fan never came on during DVDs, games etc,
: > resulting
: > in errors on the screen that a cooling system problem had occured and
the
: > unit should be returned for service. I managed to discover this myself
: > after
: > looking under the memory cover
: > - Seems that the screen hasn't been attached to the machine properly, as
: > the
: > auto-rotation doesn't work
: > - I'm still waiting for a replacement cover to arrive for the back of
the
: > screen to replace the one that's been scratched.
: >
: > So, whilst I'm very impressed with Tablet PC technology, my repair
centre
: > experience has been pretty dismal.
: >
: > Cheers
: > Ken
: >
: > "Chris H." <winxpnews********.com> wrote in message
: > news:eOGrtebKFHA.2212@TK2MSFTNGP12.phx.gbl...
: > : Sorry about the discovery, but a good thing you found it, Ken. I'm
sure
: > : they'll make it good for you. When you call them, ask if there's an
: > : authorized repair facility near you. I live way away from a big city,
: > but
: > : the tech found one within 90 minutes for me and I have been able to
call
: > : that repair center to discuss various things with them over the
: > telephone.
: > :
: > : In this case, it is a small, two-person operation and they are more
than
: > : happy to offer suggestions to help users not have to ship their
machines
: > : off. They don't recommend every opening up the case while a computer
is
: > : under warranty, however. 8-)
: > : --
: > : http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : In memory of a true friend, Windows MVP Alex Nichol
: > :
: > : Chris H.
: > : Microsoft Windows MVP/Tablet PC
: > : Tablet Creations - http://nicecreations.us/
: > : Associate Expert
: > : Expert Zone - www.microsoft.com/windowsxp/expertzone
: > :
: > :
: > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: > : news:uyBnWabKFHA.3392@TK2MSFTNGP10.phx.gbl...
: > : > OK, I think I've worked out the issue.
: > : >
: > : > The button on the bottom part of the notebook (the bit with the
: > keyboard)
: > : > that's underneath the three silver buttons on the panel, is not
being
: > : > depressed sufficiently when I rotate the screen. If I rotate the
: > screen,
: > : > and
: > : > then push down on that corner, the screen rotates. Since this
occured
: > : > during
: > : > the service repair, I think I'll be taking it back to them for some
: > kind
: > : > of
: > : > adjustment so that the screen's a little closer to the base of the
: > : > notebook...
: > : >
: > : > Cheers
: > : > Ken
: > : >
: > : > "Chris H." <winxpnews********.com> wrote in message
: > : > news:e8xBEQdJFHA.3340@TK2MSFTNGP14.phx.gbl...
: > : > : The default behavior is to automatically switch, but how the
display
: > : > : orientation
: > : > : changes is controlled in Control Panel/Tablet and Pen
: > Settings/Display
: > : > tab.
: > : > : I have mine set (there are four choices) for 1. Primary landscape,
: > 2.
: > : > : Primary portrait and 3. Secondary landscape. Number 4 I have to
: > : > "(None)"
: > : > : because it is the wrong direction for me as I hold the Tablet in
: > slate
: > : > mode.
: > : > : 8-)
: > : > : --
: > : > :
: > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : > : In memory of a true friend, Windows MVP Alex Nichol
: > : > :
: > : > : Chris H.
: > : > : Microsoft Windows MVP/Tablet PC
: > : > : Tablet Creations - http://nicecreations.us/
: > : > : Associate Expert
: > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
: > : > :
: > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: > : > : news:OtkyyJdJFHA.4092@tk2msftngp13.phx.gbl...
: > : > : > Chris,
: > : > : >
: > : > : > Thanks for the reply - something definately looks amiss, but I'm
: > not
: > : > sure
: > : > : > what.
: > : > : >
: > : > : > I'd like to know, from someone with an M200, what the default
: > : > behaviour
: > : > is
: > : > : > (out of the box) when you convert the tablet screen from PC
: > mode ->
: > : > Tablet
: > : > : > Mode. Should I be able to expect the display to automatically
: > change
: > : > from
: > : > : > landscape -> portrait mode (like it used to before the service),
: > or
: > : > was
: > : > : > that
: > : > : > just an aberration of some kind?
: > : > : >
: > : > : > Cheers
: > : > : > Ken
: > : > : >
: > : > : > PS The instructions on the website that you pasted (disable
: > rotation
: > : > : > utility, and use the button) work, but the button doesn't change
: > the
: > : > : > screen
: > : > : > back to landscape mode when you return the tablet back to
PC-mode,
: > so
: > : > it's
: > : > : > a
: > : > : > bit painful IMHO.
: > : > : >
: > : > : >
: > : > : > "Chris H." <winxpnews********.com> wrote in message
: > : > : > news:uOncCNSJFHA.1308@TK2MSFTNGP15.phx.gbl...
: > : > : > : Ken, it sounds as if something is definitely amiss, but you
: > might
: > : > try
: > : > : > this
: > : > : > : information from Toshiba's support site:
: > : > : > : =====
: > : > : > : There are two small plastic buttons near the bottom right side
: > of
: > : > the
: > : > : > screen
: > : > : > : (viewing the M200 in 'PC mode' -- opened up, with the keyboard
: > : > exposed).
: > : > : > : They are adjacent to a small silver joystick.
: > : > : > : The right-most button executes the familiar Ctrl-Alt-Del key
: > : > : > combination,
: > : > : > : just as if those keys were pressed on the keyboard. It
performs
: > this
: > : > : > : function in both 'tablet mode' and 'PC mode'.
: > : > : > :
: > : > : > : The left-most button has two functions. A quick
: > press-and-release
: > of
: > : > it
: > : > : > is
: > : > : > : equivalent to tapping the Esc key on the keyboard. It performs
: > this
: > : > : > action
: > : > : > : in both 'tablet mode' and 'PC mode'. Additionally, when the
M200
: > is
: > : > in
: > : > : > : 'tablet mode', pressing and holding this left-most button for
: > about
: > : > two
: > : > : > : seconds effects a change of the screen orientation, based upon
: > the
: > : > : > position
: > : > : > : / orientation of the M200 itself. In order to use this feature
: > : > : > correctly,
: > : > : > : you should disable the Rotation utility, and (if necessary)
: > : > re-calibrate
: > : > : > the
: > : > : > : Accelerometer utility (Toshiba ships the M200 with the
: > Accelerometer
: > : > : > : correctly calibrated).
: > : > : > :
: > : > : > : =====
: > : > : > :
: > : > : > : It sounds like the Accelerometer is a bit off and you may be
: > able
: > to
: > : > : > adjust
: > : > : > : it. If not, telephone Toshiba support, mention your recent
: > service
: > : > : > center
: > : > : > : venture (including the case number), and ask them for
guidance.
: > : > : > : --
: > : > : > :
: > : >
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : > : > : In memory of a true friend, Windows MVP Alex Nichol
: > : > : > :
: > : > : > :
: > : > : > : Chris H.
: > : > : > : Microsoft Windows MVP/Tablet PC
: > : > : > : Tablet Creations - http://nicecreations.us/
: > : > : > : Associate Expert
: > : > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
: > : > : > :
: > : > : > :
: > : > : > :
: > : > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in
message
: > : > : > : news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
: > : > : > : > Hi guys,
: > : > : > : >
: > : > : > : > Just received my M200 back from a service centre where it
: > needed
: > : > to
: > : > : > have
: > : > : > a
: > : > : > : > faulty motherboard replaced. Now, I have the Rotation
Utility
: > : > : > installed,
: > : > : > : > and
: > : > : > : > the "disable rotation utility" is unchecked, and I have
: > configured
: > : > : > Primary
: > : > : > : > Portrait and Primary Landscape as the two displays to use in
: > the
: > : > : > rotation
: > : > : > : > utility.
: > : > : > : >
: > : > : > : > However, when I convert my laptop from "normal" to "slate"
: > mode
: > : > (don't
: > : > : > : > know
: > : > : > : > what the exact names of the two modes are), the screen
doesn't
: > : > : > : > automatically
: > : > : > : > re-orient. Nor does pressing the rotation button on the
screen
: > do
: > : > : > : > anything.
: > : > : > : > I can rotate the orientation of the display using the Symbol
: > : > Commander
: > : > : > : > gesture, or by using the TabletPC settings menu from the
: > system
: > : > tray.
: > : > : > : > However, randomly, the screen returns from portrait to
: > landscape
: > : > mode,
: > : > : > and
: > : > : > : > back again :-(
: > : > : > : >
: > : > : > : > Is what I'm seeing now how it's supposed to work? Before
: > sending
: > : > the
: > : > : > unit
: > : > : > : > to
: > : > : > : > the service centre, when I converted the screen from
"normal"
: > to
: > : > : > "slate"
: > : > : > : > the
: > : > : > : > display would re-orient itself, and stay re-oriented unless
I
: > used
: > : > a
: > : > : > : > screen
: > : > : > : > gesture, or returned the screen to normal mode.
: > : > : > : >
: > : > : > : > Should I be sending the unit back again?
: > : > : > : >
: > : > : > : > Thanks
: > : > : > : >
: > : > : > : > Cheers
: > : > : > : > Ken
: > : > : > : >
: > : > : > : >
: > : > : > :
: > : > : > :
: > : > : >
: > : > : >
: > : > :
: > : > :
: > : >
: > : >
: > :
: > :
: >
: >
:
:

Then the repair center should make it right. Did you originally call the
1-800 number for tech support? If so, do you have the original repair
ticket number? That would work for you.
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
news:%23MmdCjeKFHA.2936@TK2MSFTNGP15.phx.gbl...
>I am talking about the M200 that I have, and the repair centre that I've
> already taken it to for other issues. The entire rotation question arose
> because:
> - before I took it to the repair centre, when I converted the tablet from
> notebook mode to tablet mode, the orientation changed automatically
> - after I got it back from the repair centre, it no longer does this
> (well,
> as I discovered today, it does if I press down on the corner of the screen
> that's above the little button when the tablet is in tablet mode).
>
> Since I only had the tablet for a few weeks before I had to send it to the
> repair centre, I wasn't familiar enough with how it's supposed to work, so
> I
> wasn't sure whether I needed to arrange another look at the tablet, hence
> my
> post to the group.
>
> Cheers
> Ken
>
>
> "Chris H." <winxpnews********.com> wrote in message
> news:e6SiOOeKFHA.2688@TK2MSFTNGP15.phx.gbl...
> : Are you talking about a laptop or a Tablet PC and the repair center?
> : --
> : http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : In memory of a true friend, Windows MVP Alex Nichol
> :
> : Chris H.
> : Microsoft Windows MVP/Tablet PC
> : Tablet Creations - http://nicecreations.us/
> : Associate Expert
> : Expert Zone - www.microsoft.com/windowsxp/expertzone
> :
> :
> : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : news:emM9xGeKFHA.2724@TK2MSFTNGP10.phx.gbl...
> : > Unfortunately, my experience with my repair centre has been less than
> : > stellar.
> : >
> : > - they mis-diagnosed an initial condition as an OS fault, rather than
> a
> : > hard
> : > drive fault. Being a server MVP, I think I have a good idea when
> Windows
> : > isn't booting up. However, after arguing with them for 30 minutes, I
> : > agreed
> : > to take the machine back and attempt to use the recovery DVD
> : > - Recovery via recovery DVD failed, so back to the centre. They agreed
> to
> : > replace the hard disk. However, during the first visit they had
> removed
> : > the
> : > disk to test in another machine. When they put it back in, they
> wrecked
> : > the
> : > screw that holds in the cover in place.
> : > - So, to get the hard disk out, they broke the case. But they never
> asked
> : > me
> : > about it, and I only found out three weeks later when I rang up asking
> : > when
> : > my laptop would be fixed.
> : > - Upon fixing the hard disk, they also discovered that the machine had
> a
> : > motherboard issue, so that had to be replaced as well.
> : > - 5 weeks later, my laptop is "repaired". However the back of the
> screen
> : > has
> : > been extensively scratched (possibly during the case breaking
> episode).
> : > - They forgot to attach the power cable for the video-card fan to the
> : > motherboard, so the GPU fan never came on during DVDs, games etc,
> : > resulting
> : > in errors on the screen that a cooling system problem had occured and
> the
> : > unit should be returned for service. I managed to discover this myself
> : > after
> : > looking under the memory cover
> : > - Seems that the screen hasn't been attached to the machine properly,
> as
> : > the
> : > auto-rotation doesn't work
> : > - I'm still waiting for a replacement cover to arrive for the back of
> the
> : > screen to replace the one that's been scratched.
> : >
> : > So, whilst I'm very impressed with Tablet PC technology, my repair
> centre
> : > experience has been pretty dismal.
> : >
> : > Cheers
> : > Ken
> : >
> : > "Chris H." <winxpnews********.com> wrote in message
> : > news:eOGrtebKFHA.2212@TK2MSFTNGP12.phx.gbl...
> : > : Sorry about the discovery, but a good thing you found it, Ken. I'm
> sure
> : > : they'll make it good for you. When you call them, ask if there's an
> : > : authorized repair facility near you. I live way away from a big
> city,
> : > but
> : > : the tech found one within 90 minutes for me and I have been able to
> call
> : > : that repair center to discuss various things with them over the
> : > telephone.
> : > :
> : > : In this case, it is a small, two-person operation and they are more
> than
> : > : happy to offer suggestions to help users not have to ship their
> machines
> : > : off. They don't recommend every opening up the case while a
> computer
> is
> : > : under warranty, however. 8-)
> : > : --
> : > :
> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : > : In memory of a true friend, Windows MVP Alex Nichol
> : > :
> : > : Chris H.
> : > : Microsoft Windows MVP/Tablet PC
> : > : Tablet Creations - http://nicecreations.us/
> : > : Associate Expert
> : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
> : > :
> : > :
> : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : > : news:uyBnWabKFHA.3392@TK2MSFTNGP10.phx.gbl...
> : > : > OK, I think I've worked out the issue.
> : > : >
> : > : > The button on the bottom part of the notebook (the bit with the
> : > keyboard)
> : > : > that's underneath the three silver buttons on the panel, is not
> being
> : > : > depressed sufficiently when I rotate the screen. If I rotate the
> : > screen,
> : > : > and
> : > : > then push down on that corner, the screen rotates. Since this
> occured
> : > : > during
> : > : > the service repair, I think I'll be taking it back to them for
> some
> : > kind
> : > : > of
> : > : > adjustment so that the screen's a little closer to the base of the
> : > : > notebook...
> : > : >
> : > : > Cheers
> : > : > Ken
> : > : >
> : > : > "Chris H." <winxpnews********.com> wrote in message
> : > : > news:e8xBEQdJFHA.3340@TK2MSFTNGP14.phx.gbl...
> : > : > : The default behavior is to automatically switch, but how the
> display
> : > : > : orientation
> : > : > : changes is controlled in Control Panel/Tablet and Pen
> : > Settings/Display
> : > : > tab.
> : > : > : I have mine set (there are four choices) for 1. Primary
> landscape,
> : > 2.
> : > : > : Primary portrait and 3. Secondary landscape. Number 4 I have to
> : > : > "(None)"
> : > : > : because it is the wrong direction for me as I hold the Tablet in
> : > slate
> : > : > mode.
> : > : > : 8-)
> : > : > : --
> : > : > :
> : > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : > : > : In memory of a true friend, Windows MVP Alex Nichol
> : > : > :
> : > : > : Chris H.
> : > : > : Microsoft Windows MVP/Tablet PC
> : > : > : Tablet Creations - http://nicecreations.us/
> : > : > : Associate Expert
> : > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
> : > : > :
> : > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : > : > : news:OtkyyJdJFHA.4092@tk2msftngp13.phx.gbl...
> : > : > : > Chris,
> : > : > : >
> : > : > : > Thanks for the reply - something definately looks amiss, but
> I'm
> : > not
> : > : > sure
> : > : > : > what.
> : > : > : >
> : > : > : > I'd like to know, from someone with an M200, what the default
> : > : > behaviour
> : > : > is
> : > : > : > (out of the box) when you convert the tablet screen from PC
> : > mode ->
> : > : > Tablet
> : > : > : > Mode. Should I be able to expect the display to automatically
> : > change
> : > : > from
> : > : > : > landscape -> portrait mode (like it used to before the
> service),
> : > or
> : > : > was
> : > : > : > that
> : > : > : > just an aberration of some kind?
> : > : > : >
> : > : > : > Cheers
> : > : > : > Ken
> : > : > : >
> : > : > : > PS The instructions on the website that you pasted (disable
> : > rotation
> : > : > : > utility, and use the button) work, but the button doesn't
> change
> : > the
> : > : > : > screen
> : > : > : > back to landscape mode when you return the tablet back to
> PC-mode,
> : > so
> : > : > it's
> : > : > : > a
> : > : > : > bit painful IMHO.
> : > : > : >
> : > : > : >
> : > : > : > "Chris H." <winxpnews********.com> wrote in message
> : > : > : > news:uOncCNSJFHA.1308@TK2MSFTNGP15.phx.gbl...
> : > : > : > : Ken, it sounds as if something is definitely amiss, but you
> : > might
> : > : > try
> : > : > : > this
> : > : > : > : information from Toshiba's support site:
> : > : > : > : =====
> : > : > : > : There are two small plastic buttons near the bottom right
> side
> : > of
> : > : > the
> : > : > : > screen
> : > : > : > : (viewing the M200 in 'PC mode' -- opened up, with the
> keyboard
> : > : > exposed).
> : > : > : > : They are adjacent to a small silver joystick.
> : > : > : > : The right-most button executes the familiar Ctrl-Alt-Del key
> : > : > : > combination,
> : > : > : > : just as if those keys were pressed on the keyboard. It
> performs
> : > this
> : > : > : > : function in both 'tablet mode' and 'PC mode'.
> : > : > : > :
> : > : > : > : The left-most button has two functions. A quick
> : > press-and-release
> : > of
> : > : > it
> : > : > : > is
> : > : > : > : equivalent to tapping the Esc key on the keyboard. It
> performs
> : > this
> : > : > : > action
> : > : > : > : in both 'tablet mode' and 'PC mode'. Additionally, when the
> M200
> : > is
> : > : > in
> : > : > : > : 'tablet mode', pressing and holding this left-most button
> for
> : > about
> : > : > two
> : > : > : > : seconds effects a change of the screen orientation, based
> upon
> : > the
> : > : > : > position
> : > : > : > : / orientation of the M200 itself. In order to use this
> feature
> : > : > : > correctly,
> : > : > : > : you should disable the Rotation utility, and (if necessary)
> : > : > re-calibrate
> : > : > : > the
> : > : > : > : Accelerometer utility (Toshiba ships the M200 with the
> : > Accelerometer
> : > : > : > : correctly calibrated).
> : > : > : > :
> : > : > : > : =====
> : > : > : > :
> : > : > : > : It sounds like the Accelerometer is a bit off and you may be
> : > able
> : > to
> : > : > : > adjust
> : > : > : > : it. If not, telephone Toshiba support, mention your recent
> : > service
> : > : > : > center
> : > : > : > : venture (including the case number), and ask them for
> guidance.
> : > : > : > : --
> : > : > : > :
> : > : >
> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : > : > : > : In memory of a true friend, Windows MVP Alex Nichol
> : > : > : > :
> : > : > : > :
> : > : > : > : Chris H.
> : > : > : > : Microsoft Windows MVP/Tablet PC
> : > : > : > : Tablet Creations - http://nicecreations.us/
> : > : > : > : Associate Expert
> : > : > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
> : > : > : > :
> : > : > : > :
> : > : > : > :
> : > : > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in
> message
> : > : > : > : news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
> : > : > : > : > Hi guys,
> : > : > : > : >
> : > : > : > : > Just received my M200 back from a service centre where it
> : > needed
> : > : > to
> : > : > : > have
> : > : > : > a
> : > : > : > : > faulty motherboard replaced. Now, I have the Rotation
> Utility
> : > : > : > installed,
> : > : > : > : > and
> : > : > : > : > the "disable rotation utility" is unchecked, and I have
> : > configured
> : > : > : > Primary
> : > : > : > : > Portrait and Primary Landscape as the two displays to use
> in
> : > the
> : > : > : > rotation
> : > : > : > : > utility.
> : > : > : > : >
> : > : > : > : > However, when I convert my laptop from "normal" to "slate"
> : > mode
> : > : > (don't
> : > : > : > : > know
> : > : > : > : > what the exact names of the two modes are), the screen
> doesn't
> : > : > : > : > automatically
> : > : > : > : > re-orient. Nor does pressing the rotation button on the
> screen
> : > do
> : > : > : > : > anything.
> : > : > : > : > I can rotate the orientation of the display using the
> Symbol
> : > : > Commander
> : > : > : > : > gesture, or by using the TabletPC settings menu from the
> : > system
> : > : > tray.
> : > : > : > : > However, randomly, the screen returns from portrait to
> : > landscape
> : > : > mode,
> : > : > : > and
> : > : > : > : > back again :-(
> : > : > : > : >
> : > : > : > : > Is what I'm seeing now how it's supposed to work? Before
> : > sending
> : > : > the
> : > : > : > unit
> : > : > : > : > to
> : > : > : > : > the service centre, when I converted the screen from
> "normal"
> : > to
> : > : > : > "slate"
> : > : > : > : > the
> : > : > : > : > display would re-orient itself, and stay re-oriented
> unless
> I
> : > used
> : > : > a
> : > : > : > : > screen
> : > : > : > : > gesture, or returned the screen to normal mode.
> : > : > : > : >
> : > : > : > : > Should I be sending the unit back again?
> : > : > : > : >
> : > : > : > : > Thanks
> : > : > : > : >
> : > : > : > : > Cheers
> : > : > : > : > Ken
> : > : > : > : >
> : > : > : > : >
> : > : > : > :
> : > : > : > :
> : > : > : >
> : > : > : >
> : > : > :
> : > : > :
> : > : >
> : > : >
> : > :
> : > :
> : >
> : >
> :
> :
>
>

I am in Australia, not in the US (apologies if you already knew that). Here,
repairs are outsourced to "authorised repair centres", and it seems that the
quality of some of those places leaves a lot to be desired.

This is clearly a hardware issue with the machine - the screen needs to be
close enough to the base to depress the button. So, I have no doubt that a
repair centre will fix it. The only concern I have is taking it back to the
last place I went to, due to the issues that arose from the last attempted
"repair".

Cheers
Ken


"Chris H." <winxpnews********.com> wrote in message
news:%232AFFqeKFHA.3928@TK2MSFTNGP09.phx.gbl...
: Then the repair center should make it right. Did you originally call the
: 1-800 number for tech support? If so, do you have the original repair
: ticket number? That would work for you.
: --
: http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: In memory of a true friend, Windows MVP Alex Nichol
:
: Chris H.
: Microsoft Windows MVP/Tablet PC
: Tablet Creations - http://nicecreations.us/
: Associate Expert
: Expert Zone - www.microsoft.com/windowsxp/expertzone
:
:
: "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: news:%23MmdCjeKFHA.2936@TK2MSFTNGP15.phx.gbl...
: >I am talking about the M200 that I have, and the repair centre that I've
: > already taken it to for other issues. The entire rotation question arose
: > because:
: > - before I took it to the repair centre, when I converted the tablet
from
: > notebook mode to tablet mode, the orientation changed automatically
: > - after I got it back from the repair centre, it no longer does this
: > (well,
: > as I discovered today, it does if I press down on the corner of the
screen
: > that's above the little button when the tablet is in tablet mode).
: >
: > Since I only had the tablet for a few weeks before I had to send it to
the
: > repair centre, I wasn't familiar enough with how it's supposed to work,
so
: > I
: > wasn't sure whether I needed to arrange another look at the tablet,
hence
: > my
: > post to the group.
: >
: > Cheers
: > Ken
: >
: >
: > "Chris H." <winxpnews********.com> wrote in message
: > news:e6SiOOeKFHA.2688@TK2MSFTNGP15.phx.gbl...
: > : Are you talking about a laptop or a Tablet PC and the repair center?
: > : --
: > : http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : In memory of a true friend, Windows MVP Alex Nichol
: > :
: > : Chris H.
: > : Microsoft Windows MVP/Tablet PC
: > : Tablet Creations - http://nicecreations.us/
: > : Associate Expert
: > : Expert Zone - www.microsoft.com/windowsxp/expertzone
: > :
: > :
: > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: > : news:emM9xGeKFHA.2724@TK2MSFTNGP10.phx.gbl...
: > : > Unfortunately, my experience with my repair centre has been less
than
: > : > stellar.
: > : >
: > : > - they mis-diagnosed an initial condition as an OS fault, rather
than
: > a
: > : > hard
: > : > drive fault. Being a server MVP, I think I have a good idea when
: > Windows
: > : > isn't booting up. However, after arguing with them for 30 minutes, I
: > : > agreed
: > : > to take the machine back and attempt to use the recovery DVD
: > : > - Recovery via recovery DVD failed, so back to the centre. They
agreed
: > to
: > : > replace the hard disk. However, during the first visit they had
: > removed
: > : > the
: > : > disk to test in another machine. When they put it back in, they
: > wrecked
: > : > the
: > : > screw that holds in the cover in place.
: > : > - So, to get the hard disk out, they broke the case. But they never
: > asked
: > : > me
: > : > about it, and I only found out three weeks later when I rang up
asking
: > : > when
: > : > my laptop would be fixed.
: > : > - Upon fixing the hard disk, they also discovered that the machine
had
: > a
: > : > motherboard issue, so that had to be replaced as well.
: > : > - 5 weeks later, my laptop is "repaired". However the back of the
: > screen
: > : > has
: > : > been extensively scratched (possibly during the case breaking
: > episode).
: > : > - They forgot to attach the power cable for the video-card fan to
the
: > : > motherboard, so the GPU fan never came on during DVDs, games etc,
: > : > resulting
: > : > in errors on the screen that a cooling system problem had occured
and
: > the
: > : > unit should be returned for service. I managed to discover this
myself
: > : > after
: > : > looking under the memory cover
: > : > - Seems that the screen hasn't been attached to the machine
properly,
: > as
: > : > the
: > : > auto-rotation doesn't work
: > : > - I'm still waiting for a replacement cover to arrive for the back
of
: > the
: > : > screen to replace the one that's been scratched.
: > : >
: > : > So, whilst I'm very impressed with Tablet PC technology, my repair
: > centre
: > : > experience has been pretty dismal.
: > : >
: > : > Cheers
: > : > Ken
: > : >
: > : > "Chris H." <winxpnews********.com> wrote in message
: > : > news:eOGrtebKFHA.2212@TK2MSFTNGP12.phx.gbl...
: > : > : Sorry about the discovery, but a good thing you found it, Ken.
I'm
: > sure
: > : > : they'll make it good for you. When you call them, ask if there's
an
: > : > : authorized repair facility near you. I live way away from a big
: > city,
: > : > but
: > : > : the tech found one within 90 minutes for me and I have been able
to
: > call
: > : > : that repair center to discuss various things with them over the
: > : > telephone.
: > : > :
: > : > : In this case, it is a small, two-person operation and they are
more
: > than
: > : > : happy to offer suggestions to help users not have to ship their
: > machines
: > : > : off. They don't recommend every opening up the case while a
: > computer
: > is
: > : > : under warranty, however. 8-)
: > : > : --
: > : > :
: > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : > : In memory of a true friend, Windows MVP Alex Nichol
: > : > :
: > : > : Chris H.
: > : > : Microsoft Windows MVP/Tablet PC
: > : > : Tablet Creations - http://nicecreations.us/
: > : > : Associate Expert
: > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
: > : > :
: > : > :
: > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
: > : > : news:uyBnWabKFHA.3392@TK2MSFTNGP10.phx.gbl...
: > : > : > OK, I think I've worked out the issue.
: > : > : >
: > : > : > The button on the bottom part of the notebook (the bit with the
: > : > keyboard)
: > : > : > that's underneath the three silver buttons on the panel, is not
: > being
: > : > : > depressed sufficiently when I rotate the screen. If I rotate the
: > : > screen,
: > : > : > and
: > : > : > then push down on that corner, the screen rotates. Since this
: > occured
: > : > : > during
: > : > : > the service repair, I think I'll be taking it back to them for
: > some
: > : > kind
: > : > : > of
: > : > : > adjustment so that the screen's a little closer to the base of
the
: > : > : > notebook...
: > : > : >
: > : > : > Cheers
: > : > : > Ken
: > : > : >
: > : > : > "Chris H." <winxpnews********.com> wrote in message
: > : > : > news:e8xBEQdJFHA.3340@TK2MSFTNGP14.phx.gbl...
: > : > : > : The default behavior is to automatically switch, but how the
: > display
: > : > : > : orientation
: > : > : > : changes is controlled in Control Panel/Tablet and Pen
: > : > Settings/Display
: > : > : > tab.
: > : > : > : I have mine set (there are four choices) for 1. Primary
: > landscape,
: > : > 2.
: > : > : > : Primary portrait and 3. Secondary landscape. Number 4 I have
to
: > : > : > "(None)"
: > : > : > : because it is the wrong direction for me as I hold the Tablet
in
: > : > slate
: > : > : > mode.
: > : > : > : 8-)
: > : > : > : --
: > : > : > :
: > : >
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : > : > : In memory of a true friend, Windows MVP Alex Nichol
: > : > : > :
: > : > : > : Chris H.
: > : > : > : Microsoft Windows MVP/Tablet PC
: > : > : > : Tablet Creations - http://nicecreations.us/
: > : > : > : Associate Expert
: > : > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
: > : > : > :
: > : > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in
message
: > : > : > : news:OtkyyJdJFHA.4092@tk2msftngp13.phx.gbl...
: > : > : > : > Chris,
: > : > : > : >
: > : > : > : > Thanks for the reply - something definately looks amiss, but
: > I'm
: > : > not
: > : > : > sure
: > : > : > : > what.
: > : > : > : >
: > : > : > : > I'd like to know, from someone with an M200, what the
default
: > : > : > behaviour
: > : > : > is
: > : > : > : > (out of the box) when you convert the tablet screen from PC
: > : > mode ->
: > : > : > Tablet
: > : > : > : > Mode. Should I be able to expect the display to
automatically
: > : > change
: > : > : > from
: > : > : > : > landscape -> portrait mode (like it used to before the
: > service),
: > : > or
: > : > : > was
: > : > : > : > that
: > : > : > : > just an aberration of some kind?
: > : > : > : >
: > : > : > : > Cheers
: > : > : > : > Ken
: > : > : > : >
: > : > : > : > PS The instructions on the website that you pasted (disable
: > : > rotation
: > : > : > : > utility, and use the button) work, but the button doesn't
: > change
: > : > the
: > : > : > : > screen
: > : > : > : > back to landscape mode when you return the tablet back to
: > PC-mode,
: > : > so
: > : > : > it's
: > : > : > : > a
: > : > : > : > bit painful IMHO.
: > : > : > : >
: > : > : > : >
: > : > : > : > "Chris H." <winxpnews********.com> wrote in message
: > : > : > : > news:uOncCNSJFHA.1308@TK2MSFTNGP15.phx.gbl...
: > : > : > : > : Ken, it sounds as if something is definitely amiss, but
you
: > : > might
: > : > : > try
: > : > : > : > this
: > : > : > : > : information from Toshiba's support site:
: > : > : > : > : =====
: > : > : > : > : There are two small plastic buttons near the bottom right
: > side
: > : > of
: > : > : > the
: > : > : > : > screen
: > : > : > : > : (viewing the M200 in 'PC mode' -- opened up, with the
: > keyboard
: > : > : > exposed).
: > : > : > : > : They are adjacent to a small silver joystick.
: > : > : > : > : The right-most button executes the familiar Ctrl-Alt-Del
key
: > : > : > : > combination,
: > : > : > : > : just as if those keys were pressed on the keyboard. It
: > performs
: > : > this
: > : > : > : > : function in both 'tablet mode' and 'PC mode'.
: > : > : > : > :
: > : > : > : > : The left-most button has two functions. A quick
: > : > press-and-release
: > : > of
: > : > : > it
: > : > : > : > is
: > : > : > : > : equivalent to tapping the Esc key on the keyboard. It
: > performs
: > : > this
: > : > : > : > action
: > : > : > : > : in both 'tablet mode' and 'PC mode'. Additionally, when
the
: > M200
: > : > is
: > : > : > in
: > : > : > : > : 'tablet mode', pressing and holding this left-most button
: > for
: > : > about
: > : > : > two
: > : > : > : > : seconds effects a change of the screen orientation, based
: > upon
: > : > the
: > : > : > : > position
: > : > : > : > : / orientation of the M200 itself. In order to use this
: > feature
: > : > : > : > correctly,
: > : > : > : > : you should disable the Rotation utility, and (if
necessary)
: > : > : > re-calibrate
: > : > : > : > the
: > : > : > : > : Accelerometer utility (Toshiba ships the M200 with the
: > : > Accelerometer
: > : > : > : > : correctly calibrated).
: > : > : > : > :
: > : > : > : > : =====
: > : > : > : > :
: > : > : > : > : It sounds like the Accelerometer is a bit off and you may
be
: > : > able
: > : > to
: > : > : > : > adjust
: > : > : > : > : it. If not, telephone Toshiba support, mention your
recent
: > : > service
: > : > : > : > center
: > : > : > : > : venture (including the case number), and ask them for
: > guidance.
: > : > : > : > : --
: > : > : > : > :
: > : > : >
: > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : > : > : > : In memory of a true friend, Windows MVP Alex Nichol
: > : > : > : > :
: > : > : > : > :
: > : > : > : > : Chris H.
: > : > : > : > : Microsoft Windows MVP/Tablet PC
: > : > : > : > : Tablet Creations - http://nicecreations.us/
: > : > : > : > : Associate Expert
: > : > : > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
: > : > : > : > :
: > : > : > : > :
: > : > : > : > :
: > : > : > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in
: > message
: > : > : > : > : news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
: > : > : > : > : > Hi guys,
: > : > : > : > : >
: > : > : > : > : > Just received my M200 back from a service centre where
it
: > : > needed
: > : > : > to
: > : > : > : > have
: > : > : > : > a
: > : > : > : > : > faulty motherboard replaced. Now, I have the Rotation
: > Utility
: > : > : > : > installed,
: > : > : > : > : > and
: > : > : > : > : > the "disable rotation utility" is unchecked, and I have
: > : > configured
: > : > : > : > Primary
: > : > : > : > : > Portrait and Primary Landscape as the two displays to
use
: > in
: > : > the
: > : > : > : > rotation
: > : > : > : > : > utility.
: > : > : > : > : >
: > : > : > : > : > However, when I convert my laptop from "normal" to
"slate"
: > : > mode
: > : > : > (don't
: > : > : > : > : > know
: > : > : > : > : > what the exact names of the two modes are), the screen
: > doesn't
: > : > : > : > : > automatically
: > : > : > : > : > re-orient. Nor does pressing the rotation button on the
: > screen
: > : > do
: > : > : > : > : > anything.
: > : > : > : > : > I can rotate the orientation of the display using the
: > Symbol
: > : > : > Commander
: > : > : > : > : > gesture, or by using the TabletPC settings menu from the
: > : > system
: > : > : > tray.
: > : > : > : > : > However, randomly, the screen returns from portrait to
: > : > landscape
: > : > : > mode,
: > : > : > : > and
: > : > : > : > : > back again :-(
: > : > : > : > : >
: > : > : > : > : > Is what I'm seeing now how it's supposed to work? Before
: > : > sending
: > : > : > the
: > : > : > : > unit
: > : > : > : > : > to
: > : > : > : > : > the service centre, when I converted the screen from
: > "normal"
: > : > to
: > : > : > : > "slate"
: > : > : > : > : > the
: > : > : > : > : > display would re-orient itself, and stay re-oriented
: > unless
: > I
: > : > used
: > : > : > a
: > : > : > : > : > screen
: > : > : > : > : > gesture, or returned the screen to normal mode.
: > : > : > : > : >
: > : > : > : > : > Should I be sending the unit back again?
: > : > : > : > : >
: > : > : > : > : > Thanks
: > : > : > : > : >
: > : > : > : > : > Cheers
: > : > : > : > : > Ken
: > : > : > : > : >
: > : > : > : > : >
: > : > : > : > :
: > : > : > : > :
: > : > : > : >
: > : > : > : >
: > : > : > :
: > : > : > :
: > : > : >
: > : > : >
: > : > :
: > : > :
: > : >
: > : >
: > :
: > :
: >
: >
:
:

My apologies, Ken. I forgot where you are. 8-) However, I would suggest
to reopen the previous repair ticket with your main Toshiba repair number
and tell them the issue, and your concerns about a quality repair from the
same location since they caused the problem in the first place. I would
also say the problem is likely that the little "fin" sticking up to be
tripped by the screen rotation is not high enough, not that the screen needs
to be lowered. On my M200, the oval portion around the "fin" is above the
surface of the keyboard area, but not quite as high as the two rectangular
rubber "bumpers" on the left and right on the same surface.
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
news:eQXJ%23KfKFHA.732@TK2MSFTNGP12.phx.gbl...
>I am in Australia, not in the US (apologies if you already knew that).
>Here,
> repairs are outsourced to "authorised repair centres", and it seems that
> the
> quality of some of those places leaves a lot to be desired.
>
> This is clearly a hardware issue with the machine - the screen needs to be
> close enough to the base to depress the button. So, I have no doubt that a
> repair centre will fix it. The only concern I have is taking it back to
> the
> last place I went to, due to the issues that arose from the last attempted
> "repair".
>
> Cheers
> Ken
>
>
> "Chris H." <winxpnews********.com> wrote in message
> news:%232AFFqeKFHA.3928@TK2MSFTNGP09.phx.gbl...
> : Then the repair center should make it right. Did you originally call
> the
> : 1-800 number for tech support? If so, do you have the original repair
> : ticket number? That would work for you.
> : --
> : http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : In memory of a true friend, Windows MVP Alex Nichol
> :
> : Chris H.
> : Microsoft Windows MVP/Tablet PC
> : Tablet Creations - http://nicecreations.us/
> : Associate Expert
> : Expert Zone - www.microsoft.com/windowsxp/expertzone
> :
> :
> : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : news:%23MmdCjeKFHA.2936@TK2MSFTNGP15.phx.gbl...
> : >I am talking about the M200 that I have, and the repair centre that
> I've
> : > already taken it to for other issues. The entire rotation question
> arose
> : > because:
> : > - before I took it to the repair centre, when I converted the tablet
> from
> : > notebook mode to tablet mode, the orientation changed automatically
> : > - after I got it back from the repair centre, it no longer does this
> : > (well,
> : > as I discovered today, it does if I press down on the corner of the
> screen
> : > that's above the little button when the tablet is in tablet mode).
> : >
> : > Since I only had the tablet for a few weeks before I had to send it to
> the
> : > repair centre, I wasn't familiar enough with how it's supposed to
> work,
> so
> : > I
> : > wasn't sure whether I needed to arrange another look at the tablet,
> hence
> : > my
> : > post to the group.
> : >
> : > Cheers
> : > Ken
> : >
> : >
> : > "Chris H." <winxpnews********.com> wrote in message
> : > news:e6SiOOeKFHA.2688@TK2MSFTNGP15.phx.gbl...
> : > : Are you talking about a laptop or a Tablet PC and the repair center?
> : > : --
> : > :
> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : > : In memory of a true friend, Windows MVP Alex Nichol
> : > :
> : > : Chris H.
> : > : Microsoft Windows MVP/Tablet PC
> : > : Tablet Creations - http://nicecreations.us/
> : > : Associate Expert
> : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
> : > :
> : > :
> : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : > : news:emM9xGeKFHA.2724@TK2MSFTNGP10.phx.gbl...
> : > : > Unfortunately, my experience with my repair centre has been less
> than
> : > : > stellar.
> : > : >
> : > : > - they mis-diagnosed an initial condition as an OS fault, rather
> than
> : > a
> : > : > hard
> : > : > drive fault. Being a server MVP, I think I have a good idea when
> : > Windows
> : > : > isn't booting up. However, after arguing with them for 30 minutes,
> I
> : > : > agreed
> : > : > to take the machine back and attempt to use the recovery DVD
> : > : > - Recovery via recovery DVD failed, so back to the centre. They
> agreed
> : > to
> : > : > replace the hard disk. However, during the first visit they had
> : > removed
> : > : > the
> : > : > disk to test in another machine. When they put it back in, they
> : > wrecked
> : > : > the
> : > : > screw that holds in the cover in place.
> : > : > - So, to get the hard disk out, they broke the case. But they
> never
> : > asked
> : > : > me
> : > : > about it, and I only found out three weeks later when I rang up
> asking
> : > : > when
> : > : > my laptop would be fixed.
> : > : > - Upon fixing the hard disk, they also discovered that the machine
> had
> : > a
> : > : > motherboard issue, so that had to be replaced as well.
> : > : > - 5 weeks later, my laptop is "repaired". However the back of the
> : > screen
> : > : > has
> : > : > been extensively scratched (possibly during the case breaking
> : > episode).
> : > : > - They forgot to attach the power cable for the video-card fan to
> the
> : > : > motherboard, so the GPU fan never came on during DVDs, games etc,
> : > : > resulting
> : > : > in errors on the screen that a cooling system problem had occured
> and
> : > the
> : > : > unit should be returned for service. I managed to discover this
> myself
> : > : > after
> : > : > looking under the memory cover
> : > : > - Seems that the screen hasn't been attached to the machine
> properly,
> : > as
> : > : > the
> : > : > auto-rotation doesn't work
> : > : > - I'm still waiting for a replacement cover to arrive for the back
> of
> : > the
> : > : > screen to replace the one that's been scratched.
> : > : >
> : > : > So, whilst I'm very impressed with Tablet PC technology, my repair
> : > centre
> : > : > experience has been pretty dismal.
> : > : >
> : > : > Cheers
> : > : > Ken
> : > : >
> : > : > "Chris H." <winxpnews********.com> wrote in message
> : > : > news:eOGrtebKFHA.2212@TK2MSFTNGP12.phx.gbl...
> : > : > : Sorry about the discovery, but a good thing you found it, Ken.
> I'm
> : > sure
> : > : > : they'll make it good for you. When you call them, ask if
> there's
> an
> : > : > : authorized repair facility near you. I live way away from a big
> : > city,
> : > : > but
> : > : > : the tech found one within 90 minutes for me and I have been able
> to
> : > call
> : > : > : that repair center to discuss various things with them over the
> : > : > telephone.
> : > : > :
> : > : > : In this case, it is a small, two-person operation and they are
> more
> : > than
> : > : > : happy to offer suggestions to help users not have to ship their
> : > machines
> : > : > : off. They don't recommend every opening up the case while a
> : > computer
> : > is
> : > : > : under warranty, however. 8-)
> : > : > : --
> : > : > :
> : > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : > : > : In memory of a true friend, Windows MVP Alex Nichol
> : > : > :
> : > : > : Chris H.
> : > : > : Microsoft Windows MVP/Tablet PC
> : > : > : Tablet Creations - http://nicecreations.us/
> : > : > : Associate Expert
> : > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
> : > : > :
> : > : > :
> : > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
> : > : > : news:uyBnWabKFHA.3392@TK2MSFTNGP10.phx.gbl...
> : > : > : > OK, I think I've worked out the issue.
> : > : > : >
> : > : > : > The button on the bottom part of the notebook (the bit with
> the
> : > : > keyboard)
> : > : > : > that's underneath the three silver buttons on the panel, is
> not
> : > being
> : > : > : > depressed sufficiently when I rotate the screen. If I rotate
> the
> : > : > screen,
> : > : > : > and
> : > : > : > then push down on that corner, the screen rotates. Since this
> : > occured
> : > : > : > during
> : > : > : > the service repair, I think I'll be taking it back to them for
> : > some
> : > : > kind
> : > : > : > of
> : > : > : > adjustment so that the screen's a little closer to the base of
> the
> : > : > : > notebook...
> : > : > : >
> : > : > : > Cheers
> : > : > : > Ken
> : > : > : >
> : > : > : > "Chris H." <winxpnews********.com> wrote in message
> : > : > : > news:e8xBEQdJFHA.3340@TK2MSFTNGP14.phx.gbl...
> : > : > : > : The default behavior is to automatically switch, but how the
> : > display
> : > : > : > : orientation
> : > : > : > : changes is controlled in Control Panel/Tablet and Pen
> : > : > Settings/Display
> : > : > : > tab.
> : > : > : > : I have mine set (there are four choices) for 1. Primary
> : > landscape,
> : > : > 2.
> : > : > : > : Primary portrait and 3. Secondary landscape. Number 4 I
> have
> to
> : > : > : > "(None)"
> : > : > : > : because it is the wrong direction for me as I hold the
> Tablet
> in
> : > : > slate
> : > : > : > mode.
> : > : > : > : 8-)
> : > : > : > : --
> : > : > : > :
> : > : >
> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : > : > : > : In memory of a true friend, Windows MVP Alex Nichol
> : > : > : > :
> : > : > : > : Chris H.
> : > : > : > : Microsoft Windows MVP/Tablet PC
> : > : > : > : Tablet Creations - http://nicecreations.us/
> : > : > : > : Associate Expert
> : > : > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
> : > : > : > :
> : > : > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in
> message
> : > : > : > : news:OtkyyJdJFHA.4092@tk2msftngp13.phx.gbl...
> : > : > : > : > Chris,
> : > : > : > : >
> : > : > : > : > Thanks for the reply - something definately looks amiss,
> but
> : > I'm
> : > : > not
> : > : > : > sure
> : > : > : > : > what.
> : > : > : > : >
> : > : > : > : > I'd like to know, from someone with an M200, what the
> default
> : > : > : > behaviour
> : > : > : > is
> : > : > : > : > (out of the box) when you convert the tablet screen from
> PC
> : > : > mode ->
> : > : > : > Tablet
> : > : > : > : > Mode. Should I be able to expect the display to
> automatically
> : > : > change
> : > : > : > from
> : > : > : > : > landscape -> portrait mode (like it used to before the
> : > service),
> : > : > or
> : > : > : > was
> : > : > : > : > that
> : > : > : > : > just an aberration of some kind?
> : > : > : > : >
> : > : > : > : > Cheers
> : > : > : > : > Ken
> : > : > : > : >
> : > : > : > : > PS The instructions on the website that you pasted
> (disable
> : > : > rotation
> : > : > : > : > utility, and use the button) work, but the button doesn't
> : > change
> : > : > the
> : > : > : > : > screen
> : > : > : > : > back to landscape mode when you return the tablet back to
> : > PC-mode,
> : > : > so
> : > : > : > it's
> : > : > : > : > a
> : > : > : > : > bit painful IMHO.
> : > : > : > : >
> : > : > : > : >
> : > : > : > : > "Chris H." <winxpnews********.com> wrote in message
> : > : > : > : > news:uOncCNSJFHA.1308@TK2MSFTNGP15.phx.gbl...
> : > : > : > : > : Ken, it sounds as if something is definitely amiss, but
> you
> : > : > might
> : > : > : > try
> : > : > : > : > this
> : > : > : > : > : information from Toshiba's support site:
> : > : > : > : > : =====
> : > : > : > : > : There are two small plastic buttons near the bottom
> right
> : > side
> : > : > of
> : > : > : > the
> : > : > : > : > screen
> : > : > : > : > : (viewing the M200 in 'PC mode' -- opened up, with the
> : > keyboard
> : > : > : > exposed).
> : > : > : > : > : They are adjacent to a small silver joystick.
> : > : > : > : > : The right-most button executes the familiar Ctrl-Alt-Del
> key
> : > : > : > : > combination,
> : > : > : > : > : just as if those keys were pressed on the keyboard. It
> : > performs
> : > : > this
> : > : > : > : > : function in both 'tablet mode' and 'PC mode'.
> : > : > : > : > :
> : > : > : > : > : The left-most button has two functions. A quick
> : > : > press-and-release
> : > : > of
> : > : > : > it
> : > : > : > : > is
> : > : > : > : > : equivalent to tapping the Esc key on the keyboard. It
> : > performs
> : > : > this
> : > : > : > : > action
> : > : > : > : > : in both 'tablet mode' and 'PC mode'. Additionally, when
> the
> : > M200
> : > : > is
> : > : > : > in
> : > : > : > : > : 'tablet mode', pressing and holding this left-most
> button
> : > for
> : > : > about
> : > : > : > two
> : > : > : > : > : seconds effects a change of the screen orientation,
> based
> : > upon
> : > : > the
> : > : > : > : > position
> : > : > : > : > : / orientation of the M200 itself. In order to use this
> : > feature
> : > : > : > : > correctly,
> : > : > : > : > : you should disable the Rotation utility, and (if
> necessary)
> : > : > : > re-calibrate
> : > : > : > : > the
> : > : > : > : > : Accelerometer utility (Toshiba ships the M200 with the
> : > : > Accelerometer
> : > : > : > : > : correctly calibrated).
> : > : > : > : > :
> : > : > : > : > : =====
> : > : > : > : > :
> : > : > : > : > : It sounds like the Accelerometer is a bit off and you
> may
> be
> : > : > able
> : > : > to
> : > : > : > : > adjust
> : > : > : > : > : it. If not, telephone Toshiba support, mention your
> recent
> : > : > service
> : > : > : > : > center
> : > : > : > : > : venture (including the case number), and ask them for
> : > guidance.
> : > : > : > : > : --
> : > : > : > : > :
> : > : > : >
> : > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
> : > : > : > : > : In memory of a true friend, Windows MVP Alex Nichol
> : > : > : > : > :
> : > : > : > : > :
> : > : > : > : > : Chris H.
> : > : > : > : > : Microsoft Windows MVP/Tablet PC
> : > : > : > : > : Tablet Creations - http://nicecreations.us/
> : > : > : > : > : Associate Expert
> : > : > : > : > : Expert Zone - www.microsoft.com/windowsxp/expertzone
> : > : > : > : > :
> : > : > : > : > :
> : > : > : > : > :
> : > : > : > : > : "Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in
> : > message
> : > : > : > : > : news:OFms55RJFHA.1476@TK2MSFTNGP09.phx.gbl...
> : > : > : > : > : > Hi guys,
> : > : > : > : > : >
> : > : > : > : > : > Just received my M200 back from a service centre where
> it
> : > : > needed
> : > : > : > to
> : > : > : > : > have
> : > : > : > : > a
> : > : > : > : > : > faulty motherboard replaced. Now, I have the Rotation
> : > Utility
> : > : > : > : > installed,
> : > : > : > : > : > and
> : > : > : > : > : > the "disable rotation utility" is unchecked, and I
> have
> : > : > configured
> : > : > : > : > Primary
> : > : > : > : > : > Portrait and Primary Landscape as the two displays to
> use
> : > in
> : > : > the
> : > : > : > : > rotation
> : > : > : > : > : > utility.
> : > : > : > : > : >
> : > : > : > : > : > However, when I convert my laptop from "normal" to
> "slate"
> : > : > mode
> : > : > : > (don't
> : > : > : > : > : > know
> : > : > : > : > : > what the exact names of the two modes are), the screen
> : > doesn't
> : > : > : > : > : > automatically
> : > : > : > : > : > re-orient. Nor does pressing the rotation button on
> the
> : > screen
> : > : > do
> : > : > : > : > : > anything.
> : > : > : > : > : > I can rotate the orientation of the display using the
> : > Symbol
> : > : > : > Commander
> : > : > : > : > : > gesture, or by using the TabletPC settings menu from
> the
> : > : > system
> : > : > : > tray.
> : > : > : > : > : > However, randomly, the screen returns from portrait to
> : > : > landscape
> : > : > : > mode,
> : > : > : > : > and
> : > : > : > : > : > back again :-(
> : > : > : > : > : >
> : > : > : > : > : > Is what I'm seeing now how it's supposed to work?
> Before
> : > : > sending
> : > : > : > the
> : > : > : > : > unit
> : > : > : > : > : > to
> : > : > : > : > : > the service centre, when I converted the screen from
> : > "normal"
> : > : > to
> : > : > : > : > "slate"
> : > : > : > : > : > the
> : > : > : > : > : > display would re-orient itself, and stay re-oriented
> : > unless
> : > I
> : > : > used
> : > : > : > a
> : > : > : > : > : > screen
> : > : > : > : > : > gesture, or returned the screen to normal mode.
> : > : > : > : > : >
> : > : > : > : > : > Should I be sending the unit back again?
> : > : > : > : > : >
> : > : > : > : > : > Thanks
> : > : > : > : > : >
> : > : > : > : > : > Cheers
> : > : > : > : > : > Ken
> : > : > : > : > : >
> : > : > : > : > : >
> : > : > : > : > :
> : > : > : > : > :
> : > : > : > : >
> : > : > : > : >
> : > : > : > :
> : > : > : > :
> : > : > : >
> : > : > : >
> : > : > :
> : > : > :
> : > : >
> : > : >
> : > :
> : > :
> : >
> : >
> :
> :
>
>