Phil, this may also be related to what is being investigated regarding
mailmerge failure as related to XP SP2. I will pass word along, and post
what information I get in this thread.
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Phil F" <PF@DrPhilipFleming.com> wrote in message
news:OYl59NeRFHA.3560@TK2MSFTNGP14.phx.gbl...
> Chris,
>
> Thank you for the work around. I have been able to get both of them to
> work.
>
> I have one other issue that occurs on the Tablet PC but not the desktop.
> I have created a custom form in Outlook 2003 to forward spam from my Junk
> E-mail folder to my spam filtering provider. It is a basic email form to
> which I attach the spam and send it to the vendor and cc the spam to
> spam@uce.gov. The form has a basic note inside the message box stating
> the nature of the email. I select Insert Item on the toolbar and select
> the offending spam to be attached. I then send the form with the attached
> spam. When I the empty the Junk E-mail folder in Outlook by right clicking
> the folder and selecting "Empty Junk E-mail folder". Outlook crashes and
> restarts. This behavior is reproducible and does not occur on desktop
> installations.
>
> Thanks Chris
>
> Phil F
> Chris H." <winxpnews********.com> wrote in message
> news:ue26A6TRFHA.1396@TK2MSFTNGP10.phx.gbl...
>> Phil, the issue you and others have reported is now actively under study
>> at Microsoft for a solution. However, in the meantime, there are two
>> possible work-arounds for you which may give you proper performance until
>> the official fix is made available:
>>
>> =====
>> In Step 4 of the mail merge Task Pane, after you have arranged your
>> labels, instead of trying to click the button for "update all labels", do
>> the following:
>>
>> 1). Press F6 to take focus off the page with the labels and have focus on
>> the Task Pane.
>>
>> 2). Use the arrow keys to arrow down to the update all labels button.
>>
>> 3). Press the spacebar to trigger the update all button.
>>
>> Another workaround that has been found is to do the following:
>>
>> 1). Before clicking "Update all Labels" insert a text box or an autoshape
>> inside the first label.
>>
>> 2). Now click on Update all labels and they will update correctly.
>>
>> =====
>>
>> Hopefully, one or the other above will keep you and others who have seen
>> the issue up and running until the official solution is worked out.
>> Sorry for the delay. 8-)
>> --
>> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
>> In memory of a true friend, Windows MVP Alex Nichol
>>
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>>
>> "Phil F" <PF@DrPhilipFleming.com> wrote in message
>> news:ezVlt1SRFHA.904@tk2msftngp13.phx.gbl...
>>> Chris,
>>>
>>> Thanks for your reply.
>>>
>>>
>>>
>>> I know that there is not suppose to be a difference but the Windows XP
>>> Pro SP2 boxes on this network all function correctly with respect to the
>>> mail merge and the Tablet PC does not work. I have worked on this
>>> issue with the following Microsoft. private.direct access newsgroups:
>>>
>>> Officesetup
>>>
>>> officesystem2003.word
>>>
>>> Outlook-exchangeclient
>>>
>>> partnerfeedback
>>>
>>>
>>>
>>> The problem with mail merge occurs only on the Tablet PC. After
>>> exhaustive attempts to correct the situation, all of the Microsoft
>>> partner online support professionals felt that the Tablet PC OS was the
>>> problem. I even corresponded with Marie McF. one of the online support
>>> supervisors. Because there is no partner newsgroup dealing with the
>>> Tablet PC, I was referred to this public newsgroup
>>>
>>>
>>>
>>> In answer to your questions:
>>>
>>> My setup: Motion 1400 Tablet PC; 1GB ram; 60GB HDD; XP Tablet PC 2005
>>> SP2 with all the latest patches and updates; connected to the network
>>> with WiFi G via Linksys router. (If connected via Ethernet cable the
>>> same problem occurs so wireless is not the problem) I have a second
>>> Tablet PC with a similar setup that has the same problem that is
>>> described below.
>>>
>>> Office 2003 Professional - fresh install. Completely uninstalled and
>>> reinstalled at least 3 times in an attempt to correct this problem.
>>> Repair tried as well with no effect.
>>>
>>> Outlook 2003 is running against SBS 2000 SP2 on the server with all of
>>> the latest patches and updates.
>>>
>>> Trend Micro Client/Server/Messaging Suite is covering the clients, the
>>> server and Exchange 2000 on the SBS 2000 SP2 server.
>>>
>>>
>>>
>>> The problem is reproduced as follows
>>>
>>> 1.. Start mail merge Tools>Letters and Mailings>Mail Merge
>>> 2.. Select "Labels" in the Mail Merge task pane
>>> 3.. Hit Next in the task pane to go to step 2
>>> 4.. Click label options and select 5160 Avery standard
>>> 5.. Click OK
>>> 6.. Click next to go to step 3
>>> 7.. Select from Outlook contacts
>>> 8.. Click Choose contacts folder
>>> 9.. Select a folder
>>> 10.. Click OK
>>> 11.. Hit next in the task pane to go to step 4
>>> 12.. Select Address Block at the top of the list in the task pane
>>> 13.. Click OK
>>> 14.. Click Update all Labels button in the task pane>>>>only three
>>> labels are propagated across the top of the page. All labels are
>>> supposed to update. When you print, only three address labels are
>>> printed instead of the amount expected.
>>>
>>>
>>> This is reproducible by Motion Computing Support, and several other
>>> people that I have worked with on this issue. This does not occur on a
>>> Windows XP Pro desktop with an identical installation of Office 2003 on
>>> the same SBS 2000 network. I have two Motion Tablet PCs and they both
>>> exhibit this behavior.
>>>
>>>
>>>
>>> I hope you can help
>>>
>>> .
>>>
>>>
>>>
>>> Phil F
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>
>

Phil, I just received word from the Product Support Services at Microsoft
they are still pursuing a resolution, but the work-around I posted for you
earlier has now made its way to being an official Knowledge Base article:
http://support.microsoft.com/kb/898630

I'll keep you posted when I hear anything else.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Phil F" <PF@DrPhilipFleming.com> wrote in message
news:OYl59NeRFHA.3560@TK2MSFTNGP14.phx.gbl...
> Chris,
>
> Thank you for the work around. I have been able to get both of them to
> work.
>
> I have one other issue that occurs on the Tablet PC but not the desktop.
> I have created a custom form in Outlook 2003 to forward spam from my Junk
> E-mail folder to my spam filtering provider. It is a basic email form to
> which I attach the spam and send it to the vendor and cc the spam to
> spam@uce.gov. The form has a basic note inside the message box stating
> the nature of the email. I select Insert Item on the toolbar and select
> the offending spam to be attached. I then send the form with the attached
> spam. When I the empty the Junk E-mail folder in Outlook by right clicking
> the folder and selecting "Empty Junk E-mail folder". Outlook crashes and
> restarts. This behavior is reproducible and does not occur on desktop
> installations.
>
> Thanks Chris
>
> Phil F
> Chris H." <winxpnews********.com> wrote in message
> news:ue26A6TRFHA.1396@TK2MSFTNGP10.phx.gbl...
>> Phil, the issue you and others have reported is now actively under study
>> at Microsoft for a solution. However, in the meantime, there are two
>> possible work-arounds for you which may give you proper performance until
>> the official fix is made available:
>>
>> =====
>> In Step 4 of the mail merge Task Pane, after you have arranged your
>> labels, instead of trying to click the button for "update all labels", do
>> the following:
>>
>> 1). Press F6 to take focus off the page with the labels and have focus on
>> the Task Pane.
>>
>> 2). Use the arrow keys to arrow down to the update all labels button.
>>
>> 3). Press the spacebar to trigger the update all button.
>>
>> Another workaround that has been found is to do the following:
>>
>> 1). Before clicking "Update all Labels" insert a text box or an autoshape
>> inside the first label.
>>
>> 2). Now click on Update all labels and they will update correctly.
>>
>> =====
>>
>> Hopefully, one or the other above will keep you and others who have seen
>> the issue up and running until the official solution is worked out.
>> Sorry for the delay. 8-)
>> --
>> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
>> In memory of a true friend, Windows MVP Alex Nichol
>>
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>>
>> "Phil F" <PF@DrPhilipFleming.com> wrote in message
>> news:ezVlt1SRFHA.904@tk2msftngp13.phx.gbl...
>>> Chris,
>>>
>>> Thanks for your reply.
>>>
>>>
>>>
>>> I know that there is not suppose to be a difference but the Windows XP
>>> Pro SP2 boxes on this network all function correctly with respect to the
>>> mail merge and the Tablet PC does not work. I have worked on this
>>> issue with the following Microsoft. private.direct access newsgroups:
>>>
>>> Officesetup
>>>
>>> officesystem2003.word
>>>
>>> Outlook-exchangeclient
>>>
>>> partnerfeedback
>>>
>>>
>>>
>>> The problem with mail merge occurs only on the Tablet PC. After
>>> exhaustive attempts to correct the situation, all of the Microsoft
>>> partner online support professionals felt that the Tablet PC OS was the
>>> problem. I even corresponded with Marie McF. one of the online support
>>> supervisors. Because there is no partner newsgroup dealing with the
>>> Tablet PC, I was referred to this public newsgroup
>>>
>>>
>>>
>>> In answer to your questions:
>>>
>>> My setup: Motion 1400 Tablet PC; 1GB ram; 60GB HDD; XP Tablet PC 2005
>>> SP2 with all the latest patches and updates; connected to the network
>>> with WiFi G via Linksys router. (If connected via Ethernet cable the
>>> same problem occurs so wireless is not the problem) I have a second
>>> Tablet PC with a similar setup that has the same problem that is
>>> described below.
>>>
>>> Office 2003 Professional - fresh install. Completely uninstalled and
>>> reinstalled at least 3 times in an attempt to correct this problem.
>>> Repair tried as well with no effect.
>>>
>>> Outlook 2003 is running against SBS 2000 SP2 on the server with all of
>>> the latest patches and updates.
>>>
>>> Trend Micro Client/Server/Messaging Suite is covering the clients, the
>>> server and Exchange 2000 on the SBS 2000 SP2 server.
>>>
>>>
>>>
>>> The problem is reproduced as follows
>>>
>>> 1.. Start mail merge Tools>Letters and Mailings>Mail Merge
>>> 2.. Select "Labels" in the Mail Merge task pane
>>> 3.. Hit Next in the task pane to go to step 2
>>> 4.. Click label options and select 5160 Avery standard
>>> 5.. Click OK
>>> 6.. Click next to go to step 3
>>> 7.. Select from Outlook contacts
>>> 8.. Click Choose contacts folder
>>> 9.. Select a folder
>>> 10.. Click OK
>>> 11.. Hit next in the task pane to go to step 4
>>> 12.. Select Address Block at the top of the list in the task pane
>>> 13.. Click OK
>>> 14.. Click Update all Labels button in the task pane>>>>only three
>>> labels are propagated across the top of the page. All labels are
>>> supposed to update. When you print, only three address labels are
>>> printed instead of the amount expected.
>>>
>>>
>>> This is reproducible by Motion Computing Support, and several other
>>> people that I have worked with on this issue. This does not occur on a
>>> Windows XP Pro desktop with an identical installation of Office 2003 on
>>> the same SBS 2000 network. I have two Motion Tablet PCs and they both
>>> exhibit this behavior.
>>>
>>>
>>>
>>> I hope you can help
>>>
>>> .
>>>
>>>
>>>
>>> Phil F
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>
>

Thanks Chris.

Phil F

"Chris H." <winxpnews********.com> wrote in message
news:eWwbR75SFHA.2432@TK2MSFTNGP12.phx.gbl...
> Phil, I just received word from the Product Support Services at Microsoft
> they are still pursuing a resolution, but the work-around I posted for you
> earlier has now made its way to being an official Knowledge Base article:
> http://support.microsoft.com/kb/898630
>
> I'll keep you posted when I hear anything else.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Phil F" <PF@DrPhilipFleming.com> wrote in message
> news:OYl59NeRFHA.3560@TK2MSFTNGP14.phx.gbl...
>> Chris,
>>
>> Thank you for the work around. I have been able to get both of them to
>> work.
>>
>> I have one other issue that occurs on the Tablet PC but not the desktop.
>> I have created a custom form in Outlook 2003 to forward spam from my Junk
>> E-mail folder to my spam filtering provider. It is a basic email form to
>> which I attach the spam and send it to the vendor and cc the spam to
>> spam@uce.gov. The form has a basic note inside the message box stating
>> the nature of the email. I select Insert Item on the toolbar and select
>> the offending spam to be attached. I then send the form with the
>> attached spam. When I the empty the Junk E-mail folder in Outlook by
>> right clicking the folder and selecting "Empty Junk E-mail folder".
>> Outlook crashes and restarts. This behavior is reproducible and does not
>> occur on desktop installations.
>>
>> Thanks Chris
>>
>> Phil F
>> Chris H." <winxpnews********.com> wrote in message
>> news:ue26A6TRFHA.1396@TK2MSFTNGP10.phx.gbl...
>>> Phil, the issue you and others have reported is now actively under study
>>> at Microsoft for a solution. However, in the meantime, there are two
>>> possible work-arounds for you which may give you proper performance
>>> until the official fix is made available:
>>>
>>> =====
>>> In Step 4 of the mail merge Task Pane, after you have arranged your
>>> labels, instead of trying to click the button for "update all labels",
>>> do the following:
>>>
>>> 1). Press F6 to take focus off the page with the labels and have focus
>>> on the Task Pane.
>>>
>>> 2). Use the arrow keys to arrow down to the update all labels button.
>>>
>>> 3). Press the spacebar to trigger the update all button.
>>>
>>> Another workaround that has been found is to do the following:
>>>
>>> 1). Before clicking "Update all Labels" insert a text box or an
>>> autoshape inside the first label.
>>>
>>> 2). Now click on Update all labels and they will update correctly.
>>>
>>> =====
>>>
>>> Hopefully, one or the other above will keep you and others who have seen
>>> the issue up and running until the official solution is worked out.
>>> Sorry for the delay. 8-)
>>> --
>>> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
>>> In memory of a true friend, Windows MVP Alex Nichol
>>>
>>> Chris H.
>>> Microsoft Windows MVP/Tablet PC
>>> Tablet Creations - http://nicecreations.us/
>>> Associate Expert
>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>
>>>
>>> "Phil F" <PF@DrPhilipFleming.com> wrote in message
>>> news:ezVlt1SRFHA.904@tk2msftngp13.phx.gbl...
>>>> Chris,
>>>>
>>>> Thanks for your reply.
>>>>
>>>>
>>>>
>>>> I know that there is not suppose to be a difference but the Windows XP
>>>> Pro SP2 boxes on this network all function correctly with respect to
>>>> the mail merge and the Tablet PC does not work. I have worked on this
>>>> issue with the following Microsoft. private.direct access newsgroups:
>>>>
>>>> Officesetup
>>>>
>>>> officesystem2003.word
>>>>
>>>> Outlook-exchangeclient
>>>>
>>>> partnerfeedback
>>>>
>>>>
>>>>
>>>> The problem with mail merge occurs only on the Tablet PC. After
>>>> exhaustive attempts to correct the situation, all of the Microsoft
>>>> partner online support professionals felt that the Tablet PC OS was the
>>>> problem. I even corresponded with Marie McF. one of the online support
>>>> supervisors. Because there is no partner newsgroup dealing with the
>>>> Tablet PC, I was referred to this public newsgroup
>>>>
>>>>
>>>>
>>>> In answer to your questions:
>>>>
>>>> My setup: Motion 1400 Tablet PC; 1GB ram; 60GB HDD; XP Tablet PC 2005
>>>> SP2 with all the latest patches and updates; connected to the network
>>>> with WiFi G via Linksys router. (If connected via Ethernet cable the
>>>> same problem occurs so wireless is not the problem) I have a second
>>>> Tablet PC with a similar setup that has the same problem that is
>>>> described below.
>>>>
>>>> Office 2003 Professional - fresh install. Completely uninstalled and
>>>> reinstalled at least 3 times in an attempt to correct this problem.
>>>> Repair tried as well with no effect.
>>>>
>>>> Outlook 2003 is running against SBS 2000 SP2 on the server with all of
>>>> the latest patches and updates.
>>>>
>>>> Trend Micro Client/Server/Messaging Suite is covering the clients, the
>>>> server and Exchange 2000 on the SBS 2000 SP2 server.
>>>>
>>>>
>>>>
>>>> The problem is reproduced as follows
>>>>
>>>> 1.. Start mail merge Tools>Letters and Mailings>Mail Merge
>>>> 2.. Select "Labels" in the Mail Merge task pane
>>>> 3.. Hit Next in the task pane to go to step 2
>>>> 4.. Click label options and select 5160 Avery standard
>>>> 5.. Click OK
>>>> 6.. Click next to go to step 3
>>>> 7.. Select from Outlook contacts
>>>> 8.. Click Choose contacts folder
>>>> 9.. Select a folder
>>>> 10.. Click OK
>>>> 11.. Hit next in the task pane to go to step 4
>>>> 12.. Select Address Block at the top of the list in the task pane
>>>> 13.. Click OK
>>>> 14.. Click Update all Labels button in the task pane>>>>only three
>>>> labels are propagated across the top of the page. All labels are
>>>> supposed to update. When you print, only three address labels are
>>>> printed instead of the amount expected.
>>>>
>>>>
>>>> This is reproducible by Motion Computing Support, and several other
>>>> people that I have worked with on this issue. This does not occur on a
>>>> Windows XP Pro desktop with an identical installation of Office 2003 on
>>>> the same SBS 2000 network. I have two Motion Tablet PCs and they both
>>>> exhibit this behavior.
>>>>
>>>>
>>>>
>>>> I hope you can help
>>>>
>>>> .
>>>>
>>>>
>>>>
>>>> Phil F
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

You're welcome, Phil. 8-)
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Phil F" <PF@DrPhilipFleming.com> wrote in message
news:ebvq9XGVFHA.4056@TK2MSFTNGP15.phx.gbl...
> Thanks Chris.
>
> Phil F
>
> "Chris H." <winxpnews********.com> wrote in message
> news:eWwbR75SFHA.2432@TK2MSFTNGP12.phx.gbl...
>> Phil, I just received word from the Product Support Services at Microsoft
>> they are still pursuing a resolution, but the work-around I posted for
>> you earlier has now made its way to being an official Knowledge Base
>> article: http://support.microsoft.com/kb/898630
>>
>> I'll keep you posted when I hear anything else.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "Phil F" <PF@DrPhilipFleming.com> wrote in message
>> news:OYl59NeRFHA.3560@TK2MSFTNGP14.phx.gbl...
>>> Chris,
>>>
>>> Thank you for the work around. I have been able to get both of them to
>>> work.
>>>
>>> I have one other issue that occurs on the Tablet PC but not the desktop.
>>> I have created a custom form in Outlook 2003 to forward spam from my
>>> Junk E-mail folder to my spam filtering provider. It is a basic email
>>> form to which I attach the spam and send it to the vendor and cc the
>>> spam to spam@uce.gov. The form has a basic note inside the message box
>>> stating the nature of the email. I select Insert Item on the toolbar
>>> and select the offending spam to be attached. I then send the form with
>>> the attached spam. When I the empty the Junk E-mail folder in Outlook by
>>> right clicking the folder and selecting "Empty Junk E-mail folder".
>>> Outlook crashes and restarts. This behavior is reproducible and does
>>> not occur on desktop installations.
>>>
>>> Thanks Chris
>>>
>>> Phil F
>>> Chris H." <winxpnews********.com> wrote in message
>>> news:ue26A6TRFHA.1396@TK2MSFTNGP10.phx.gbl...
>>>> Phil, the issue you and others have reported is now actively under
>>>> study at Microsoft for a solution. However, in the meantime, there are
>>>> two possible work-arounds for you which may give you proper performance
>>>> until the official fix is made available:
>>>>
>>>> =====
>>>> In Step 4 of the mail merge Task Pane, after you have arranged your
>>>> labels, instead of trying to click the button for "update all labels",
>>>> do the following:
>>>>
>>>> 1). Press F6 to take focus off the page with the labels and have focus
>>>> on the Task Pane.
>>>>
>>>> 2). Use the arrow keys to arrow down to the update all labels button.
>>>>
>>>> 3). Press the spacebar to trigger the update all button.
>>>>
>>>> Another workaround that has been found is to do the following:
>>>>
>>>> 1). Before clicking "Update all Labels" insert a text box or an
>>>> autoshape inside the first label.
>>>>
>>>> 2). Now click on Update all labels and they will update correctly.
>>>>
>>>> =====
>>>>
>>>> Hopefully, one or the other above will keep you and others who have
>>>> seen the issue up and running until the official solution is worked
>>>> out. Sorry for the delay. 8-)
>>>> --
>>>> http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
>>>> In memory of a true friend, Windows MVP Alex Nichol
>>>>
>>>> Chris H.
>>>> Microsoft Windows MVP/Tablet PC
>>>> Tablet Creations - http://nicecreations.us/
>>>> Associate Expert
>>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>
>>>>
>>>>
>>>> "Phil F" <PF@DrPhilipFleming.com> wrote in message
>>>> news:ezVlt1SRFHA.904@tk2msftngp13.phx.gbl...
>>>>> Chris,
>>>>>
>>>>> Thanks for your reply.
>>>>>
>>>>>
>>>>>
>>>>> I know that there is not suppose to be a difference but the Windows XP
>>>>> Pro SP2 boxes on this network all function correctly with respect to
>>>>> the mail merge and the Tablet PC does not work. I have worked on
>>>>> this issue with the following Microsoft. private.direct access
>>>>> newsgroups:
>>>>>
>>>>> Officesetup
>>>>>
>>>>> officesystem2003.word
>>>>>
>>>>> Outlook-exchangeclient
>>>>>
>>>>> partnerfeedback
>>>>>
>>>>>
>>>>>
>>>>> The problem with mail merge occurs only on the Tablet PC. After
>>>>> exhaustive attempts to correct the situation, all of the Microsoft
>>>>> partner online support professionals felt that the Tablet PC OS was
>>>>> the problem. I even corresponded with Marie McF. one of the online
>>>>> support supervisors. Because there is no partner newsgroup dealing
>>>>> with the Tablet PC, I was referred to this public newsgroup
>>>>>
>>>>>
>>>>>
>>>>> In answer to your questions:
>>>>>
>>>>> My setup: Motion 1400 Tablet PC; 1GB ram; 60GB HDD; XP Tablet PC 2005
>>>>> SP2 with all the latest patches and updates; connected to the network
>>>>> with WiFi G via Linksys router. (If connected via Ethernet cable the
>>>>> same problem occurs so wireless is not the problem) I have a second
>>>>> Tablet PC with a similar setup that has the same problem that is
>>>>> described below.
>>>>>
>>>>> Office 2003 Professional - fresh install. Completely uninstalled and
>>>>> reinstalled at least 3 times in an attempt to correct this problem.
>>>>> Repair tried as well with no effect.
>>>>>
>>>>> Outlook 2003 is running against SBS 2000 SP2 on the server with all of
>>>>> the latest patches and updates.
>>>>>
>>>>> Trend Micro Client/Server/Messaging Suite is covering the clients, the
>>>>> server and Exchange 2000 on the SBS 2000 SP2 server.
>>>>>
>>>>>
>>>>>
>>>>> The problem is reproduced as follows
>>>>>
>>>>> 1.. Start mail merge Tools>Letters and Mailings>Mail Merge
>>>>> 2.. Select "Labels" in the Mail Merge task pane
>>>>> 3.. Hit Next in the task pane to go to step 2
>>>>> 4.. Click label options and select 5160 Avery standard
>>>>> 5.. Click OK
>>>>> 6.. Click next to go to step 3
>>>>> 7.. Select from Outlook contacts
>>>>> 8.. Click Choose contacts folder
>>>>> 9.. Select a folder
>>>>> 10.. Click OK
>>>>> 11.. Hit next in the task pane to go to step 4
>>>>> 12.. Select Address Block at the top of the list in the task pane
>>>>> 13.. Click OK
>>>>> 14.. Click Update all Labels button in the task pane>>>>only three
>>>>> labels are propagated across the top of the page. All labels are
>>>>> supposed to update. When you print, only three address labels are
>>>>> printed instead of the amount expected.
>>>>>
>>>>>
>>>>> This is reproducible by Motion Computing Support, and several other
>>>>> people that I have worked with on this issue. This does not occur on
>>>>> a Windows XP Pro desktop with an identical installation of Office 2003
>>>>> on the same SBS 2000 network. I have two Motion Tablet PCs and they
>>>>> both exhibit this behavior.
>>>>>
>>>>>
>>>>>
>>>>> I hope you can help
>>>>>
>>>>> .
>>>>>
>>>>>
>>>>>
>>>>> Phil F
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>