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  #1 (permalink)  
Old 01-31-2005, 04:16 AM
Paul Adare
Newsgroup Contributor
 
Posts: n/a
M1400 and Problems with Primary Display

So I received my M1400 on Friday, and so far I love it, however, I do
have one nagging problem that I can't seem to over come.
I have the Flex Dock and I'm trying to use the Extended Desktop feature.
I can enable the feature easily enough, however, I want my external 19"
LCD to be the primary display and the tablet to be the secondary and
here's where I'm stuck.
I do the following:

1. Enable the Extended Desktop. I've tried this both with using the
Intel icon and using the Display properties.
2. Go into Display properties and select the external LCD, then click
"Use this device as the primary monitor".
3. As soon as I click Apply, the external LCD is disabled, and the
tablet resolution is set down to 640x480.

In addition, if I go into the Graphics Properties of the Intel app, and
select the Extended Display item, the drop down list for the primary
display only contains Notebook, and the secondary only contains Monitor.

Has anyone been able to get the Extended Desktop feature working with an
external LCD display set as the primary display? If so, what in the
world am I doing wrong? This is driving me batty!

Thanks!

--
Paul Adare
"On two occasions, I have been asked [by members of Parliament],
'Pray, Mr. Babbage, if you put into the machine wrong figures,
will the right answers come out?' I am not able to rightly apprehend
the kind of confusion of ideas that could provoke such a question."
-- Charles Babbage (1791-1871)
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Old 01-31-2005, 04:16 AM
  #2 (permalink)  
Old 01-31-2005, 09:15 AM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

Paul, I don't have the 1400 so can't verify exactly what you're seeing, but
as far as I know the Tablet PCs can use an external monitor only as either a
secondary monitor or clone. The Tablet screen cannot be "secondary." You
might want to check Motion Computing's Knowledge Base articles here:
http://selfhelp.motioncomputing.com/...=10&zoom_and=0
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Paul Adare" <padare@newsguy.com> wrote in message
news:MPG.1c67de477e551d88989b59@msnews.microsoft.c om...
> So I received my M1400 on Friday, and so far I love it, however, I do
> have one nagging problem that I can't seem to over come.
> I have the Flex Dock and I'm trying to use the Extended Desktop feature.
> I can enable the feature easily enough, however, I want my external 19"
> LCD to be the primary display and the tablet to be the secondary and
> here's where I'm stuck.
> I do the following:
>
> 1. Enable the Extended Desktop. I've tried this both with using the
> Intel icon and using the Display properties.
> 2. Go into Display properties and select the external LCD, then click
> "Use this device as the primary monitor".
> 3. As soon as I click Apply, the external LCD is disabled, and the
> tablet resolution is set down to 640x480.
>
> In addition, if I go into the Graphics Properties of the Intel app, and
> select the Extended Display item, the drop down list for the primary
> display only contains Notebook, and the secondary only contains Monitor.
>
> Has anyone been able to get the Extended Desktop feature working with an
> external LCD display set as the primary display? If so, what in the
> world am I doing wrong? This is driving me batty!
>
> Thanks!
>
> --
> Paul Adare



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  #3 (permalink)  
Old 01-31-2005, 09:15 AM
Paul Adare
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

In article <#IjDsC7BFHA.3616@TK2MSFTNGP11.phx.gbl>, in the
microsoft.public.windows.tabletpc news group, Chris H.
<winxpnews********.com> says...

> Paul, I don't have the 1400 so can't verify exactly what you're seeing, but
> as far as I know the Tablet PCs can use an external monitor only as either a
> secondary monitor or clone. The Tablet screen cannot be "secondary." You
> might want to check Motion Computing's Knowledge Base articles here:
> http://selfhelp.motioncomputing.com/...=10&zoom_and=0
>


Thanks Chris, I went all through the KB this weekend and according to
the following, what I'm trying to do should be possible:

"Example: The extended Desktop can be set with either the Tablet PC
display (called the Notebook) or the external display (Monitor) as the
Primary or Secondary Device. The default Primary Device is the Tablet
PC. To change this setting, select [Graphics Options] as in the steps
above and then select [Graphics Properties]. Or, go to the Windows
Control Panel, tap the [Display] icon, and from the [Display Properties]
window, select the [Settings] tab to view the physical arrangement of
the monitors."

I'll be calling Motion Support sometime today or tomorrow and will let
you know how I make out. :-)

--
Paul Adare
"On two occasions, I have been asked [by members of Parliament],
'Pray, Mr. Babbage, if you put into the machine wrong figures,
will the right answers come out?' I am not able to rightly apprehend
the kind of confusion of ideas that could provoke such a question."
-- Charles Babbage (1791-1871)
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  #4 (permalink)  
Old 01-31-2005, 09:15 AM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

Good idea to go to the source. 8-) I look forward to what the response is
from Motion.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Paul Adare" <padare@newsguy.com> wrote in message
news:MPG.1c682d447f34119f989b5a@msnews.microsoft.c om...
> In article <#IjDsC7BFHA.3616@TK2MSFTNGP11.phx.gbl>, in the
> microsoft.public.windows.tabletpc news group, Chris H.
> <winxpnews********.com> says...
>
>> Paul, I don't have the 1400 so can't verify exactly what you're seeing,
>> but
>> as far as I know the Tablet PCs can use an external monitor only as
>> either a
>> secondary monitor or clone. The Tablet screen cannot be "secondary."
>> You
>> might want to check Motion Computing's Knowledge Base articles here:
>> http://selfhelp.motioncomputing.com/...=10&zoom_and=0
>>

>
> Thanks Chris, I went all through the KB this weekend and according to
> the following, what I'm trying to do should be possible:
>
> "Example: The extended Desktop can be set with either the Tablet PC
> display (called the Notebook) or the external display (Monitor) as the
> Primary or Secondary Device. The default Primary Device is the Tablet
> PC. To change this setting, select [Graphics Options] as in the steps
> above and then select [Graphics Properties]. Or, go to the Windows
> Control Panel, tap the [Display] icon, and from the [Display Properties]
> window, select the [Settings] tab to view the physical arrangement of
> the monitors."
>
> I'll be calling Motion Support sometime today or tomorrow and will let
> you know how I make out. :-)
>
> --
> Paul Adare
> "On two occasions, I have been asked [by members of Parliament],
> 'Pray, Mr. Babbage, if you put into the machine wrong figures,
> will the right answers come out?' I am not able to rightly apprehend
> the kind of confusion of ideas that could provoke such a question."
> -- Charles Babbage (1791-1871)



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  #5 (permalink)  
Old 01-31-2005, 08:15 PM
puccha
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

Paul,
I went into the same situation before. I thought it was graphics driver but
was not.
This is their system system bios causing this problem. You will not be able
to resolve this unless they have put a fix in their system bios to resolve
this problem.
When you get the answer or any resolution from them, let me know also.

regards.

"Paul Adare" wrote:

> In article <#IjDsC7BFHA.3616@TK2MSFTNGP11.phx.gbl>, in the
> microsoft.public.windows.tabletpc news group, Chris H.
> <winxpnews********.com> says...
>
> > Paul, I don't have the 1400 so can't verify exactly what you're seeing, but
> > as far as I know the Tablet PCs can use an external monitor only as either a
> > secondary monitor or clone. The Tablet screen cannot be "secondary." You
> > might want to check Motion Computing's Knowledge Base articles here:
> > http://selfhelp.motioncomputing.com/...=10&zoom_and=0
> >

>
> Thanks Chris, I went all through the KB this weekend and according to
> the following, what I'm trying to do should be possible:
>
> "Example: The extended Desktop can be set with either the Tablet PC
> display (called the Notebook) or the external display (Monitor) as the
> Primary or Secondary Device. The default Primary Device is the Tablet
> PC. To change this setting, select [Graphics Options] as in the steps
> above and then select [Graphics Properties]. Or, go to the Windows
> Control Panel, tap the [Display] icon, and from the [Display Properties]
> window, select the [Settings] tab to view the physical arrangement of
> the monitors."
>
> I'll be calling Motion Support sometime today or tomorrow and will let
> you know how I make out. :-)
>
> --
> Paul Adare
> "On two occasions, I have been asked [by members of Parliament],
> 'Pray, Mr. Babbage, if you put into the machine wrong figures,
> will the right answers come out?' I am not able to rightly apprehend
> the kind of confusion of ideas that could provoke such a question."
> -- Charles Babbage (1791-1871)
>

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  #6 (permalink)  
Old 01-31-2005, 09:15 PM
Reed [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

Paul,

This is an interesting one that I want to take up directly with Motion's
support people. I'll reply back to this group when I get an answer.

-Reed
MS MVP Shell/User


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  #7 (permalink)  
Old 02-01-2005, 01:18 AM
Paul Adare
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

In article <#7Z$$Z7BFHA.4072@tk2msftngp13.phx.gbl>, in the
microsoft.public.windows.tabletpc news group, Chris H.
<winxpnews********.com> says...

> Good idea to go to the source. 8-) I look forward to what the response is
> from Motion.
>


The response from Motion was that this is not possible (setting the
external display as primary) regardless of what their KB indicates.
Personally, I don't see any reason for this, and am going to keep
pushing this with them...

--
Paul Adare
"On two occasions, I have been asked [by members of Parliament],
'Pray, Mr. Babbage, if you put into the machine wrong figures,
will the right answers come out?' I am not able to rightly apprehend
the kind of confusion of ideas that could provoke such a question."
-- Charles Babbage (1791-1871)
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  #8 (permalink)  
Old 02-01-2005, 01:18 AM
Paul Adare
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

In article <000D3947-DC1B-4D8B-B9A4-97C6A2F793EE@microsoft.com>, in the
microsoft.public.windows.tabletpc news group, =?Utf-8?B?cHVjY2hh?=
<puccha@discussions.microsoft.com> says...

> I went into the same situation before. I thought it was graphics driver but
> was not.
> This is their system system bios causing this problem. You will not be able
> to resolve this unless they have put a fix in their system bios to resolve
> this problem.
> When you get the answer or any resolution from them, let me know also.
>


I got the same response from Motion. Definitely not what I wanted to
hear, and I fail to understand why this shouldn't be possible.

--
Paul Adare
"On two occasions, I have been asked [by members of Parliament],
'Pray, Mr. Babbage, if you put into the machine wrong figures,
will the right answers come out?' I am not able to rightly apprehend
the kind of confusion of ideas that could provoke such a question."
-- Charles Babbage (1791-1871)
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  #9 (permalink)  
Old 02-01-2005, 01:18 AM
Paul Adare
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

In article <O6i0$iBCFHA.2568@TK2MSFTNGP11.phx.gbl>, in the
microsoft.public.windows.tabletpc news group, Reed [MVP]
<reedNO@SPAMrinn.com> says...

> This is an interesting one that I want to take up directly with Motion's
> support people. I'll reply back to this group when I get an answer.
>


Good luck Reed, and do let us know. Contrary to what is posted in their
own KB article, I was told that this is not possible, and from my
frustration over the weekend, I'm inclined to believe them. I still
believe that this should be possible.

--
Paul Adare
"On two occasions, I have been asked [by members of Parliament],
'Pray, Mr. Babbage, if you put into the machine wrong figures,
will the right answers come out?' I am not able to rightly apprehend
the kind of confusion of ideas that could provoke such a question."
-- Charles Babbage (1791-1871)
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  #10 (permalink)  
Old 02-04-2005, 09:16 AM
John Hill
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

The thread shows your frustration but let me make some observations. The
Motion tablet is a touch sensitive screen that works with the pen and most
of the Tablet OS and software are expecting to handle those features. When
you make an external LCD the primary, you would lose the touch capability.
Why not put it into dual view mode so that you can see it on either screen
then position it for best comfort.

John Hill, Sr.

"Paul Adare" <padare@newsguy.com> wrote in message
news:MPG.1c67de477e551d88989b59@msnews.microsoft.c om...
> So I received my M1400 on Friday, and so far I love it, however, I do
> have one nagging problem that I can't seem to over come.
> I have the Flex Dock and I'm trying to use the Extended Desktop feature.
> I can enable the feature easily enough, however, I want my external 19"
> LCD to be the primary display and the tablet to be the secondary and
> here's where I'm stuck.
> I do the following:
>
> 1. Enable the Extended Desktop. I've tried this both with using the
> Intel icon and using the Display properties.
> 2. Go into Display properties and select the external LCD, then click
> "Use this device as the primary monitor".
> 3. As soon as I click Apply, the external LCD is disabled, and the
> tablet resolution is set down to 640x480.
>
> In addition, if I go into the Graphics Properties of the Intel app, and
> select the Extended Display item, the drop down list for the primary
> display only contains Notebook, and the secondary only contains Monitor.
>
> Has anyone been able to get the Extended Desktop feature working with an
> external LCD display set as the primary display? If so, what in the
> world am I doing wrong? This is driving me batty!
>
> Thanks!
>
> --
> Paul Adare
> "On two occasions, I have been asked [by members of Parliament],
> 'Pray, Mr. Babbage, if you put into the machine wrong figures,
> will the right answers come out?' I am not able to rightly apprehend
> the kind of confusion of ideas that could provoke such a question."
> -- Charles Babbage (1791-1871)



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  #11 (permalink)  
Old 02-04-2005, 10:15 AM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

John, the vast majority of Tablet PCs, including the Motion, are digitized
screens, not touch. You can put your hands on the screen without a reaction
from the Tablet, and the digital recognition only happens when the pen is in
close proximity to the screen.

All of them, since they run on Windows XP Pro as the operating system, can
extend the desktop or clone desktops. However, when an external screen is
used or Remote Desktop is in operation, the "external" screen is unaware of
the digital input from the pen - even in RD sessions between Tablets.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"John Hill" <john@marksgroup.net> wrote in message
news:%23aB2%23vtCFHA.2676@TK2MSFTNGP12.phx.gbl...
> The thread shows your frustration but let me make some observations. The
> Motion tablet is a touch sensitive screen that works with the pen and most
> of the Tablet OS and software are expecting to handle those features. When
> you make an external LCD the primary, you would lose the touch capability.
> Why not put it into dual view mode so that you can see it on either screen
> then position it for best comfort.
>
> John Hill, Sr.
>
> "Paul Adare" <padare@newsguy.com> wrote in message
> news:MPG.1c67de477e551d88989b59@msnews.microsoft.c om...
>> So I received my M1400 on Friday, and so far I love it, however, I do
>> have one nagging problem that I can't seem to over come.
>> I have the Flex Dock and I'm trying to use the Extended Desktop feature.
>> I can enable the feature easily enough, however, I want my external 19"
>> LCD to be the primary display and the tablet to be the secondary and
>> here's where I'm stuck.
>> I do the following:
>>
>> 1. Enable the Extended Desktop. I've tried this both with using the
>> Intel icon and using the Display properties.
>> 2. Go into Display properties and select the external LCD, then click
>> "Use this device as the primary monitor".
>> 3. As soon as I click Apply, the external LCD is disabled, and the
>> tablet resolution is set down to 640x480.
>>
>> In addition, if I go into the Graphics Properties of the Intel app, and
>> select the Extended Display item, the drop down list for the primary
>> display only contains Notebook, and the secondary only contains Monitor.
>>
>> Has anyone been able to get the Extended Desktop feature working with an
>> external LCD display set as the primary display? If so, what in the
>> world am I doing wrong? This is driving me batty!
>>
>> Thanks!
>>
>> --
>> Paul Adare
>> "On two occasions, I have been asked [by members of Parliament],
>> 'Pray, Mr. Babbage, if you put into the machine wrong figures,
>> will the right answers come out?' I am not able to rightly apprehend
>> the kind of confusion of ideas that could provoke such a question."
>> -- Charles Babbage (1791-1871)

>
>



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  #12 (permalink)  
Old 02-04-2005, 11:15 AM
Paul Adare
Newsgroup Contributor
 
Posts: n/a
Re: M1400 and Problems with Primary Display

In article <#aB2#vtCFHA.2676@TK2MSFTNGP12.phx.gbl>, in the
microsoft.public.windows.tabletpc news group, John Hill
<john@marksgroup.net> says...

> The thread shows your frustration but let me make some observations. The
> Motion tablet is a touch sensitive screen that works with the pen and most
> of the Tablet OS and software are expecting to handle those features.


Actually, no, it is not a touch screen, it is a digitizer, and you're
reading way too much into this thread. No frustration at all. I got an
answer that it currently isn't possible to do what I want to do due to a
BIOS limitation, and that that issue is being looked into. Good enough
for me.

> When
> you make an external LCD the primary, you would lose the touch capability.


When I have my tablet docked, I don't need any of the digitizer
functionality so this is a non-issue.

> Why not put it into dual view mode so that you can see it on either screen
> then position it for best comfort.


As above. Aside from this one issue, which I can actually live with, I
love the M1400. Even if I can't use the primary/secondary feature the
way it is designed to be used, I can live with just redirecting the
output to the LCD for now. I've actually got 4 LCDs displaying 4
different screens when I'm docked now, so not being able to see anything
on the small tablet display while docked is ok. :-)


--
Paul Adare
"On two occasions, I have been asked [by members of Parliament],
'Pray, Mr. Babbage, if you put into the machine wrong figures,
will the right answers come out?' I am not able to rightly apprehend
the kind of confusion of ideas that could provoke such a question."
-- Charles Babbage (1791-1871)
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