I just got this new, expensive, indestructable laptop. It has
toughscreen but not digitizer option.

The screen spins around to tablet mode but my rep, etc. says it won't
run XP-Pro Tablet.

Is that true?

I got the touchscreen thinking it would run tablet but they say
without the 'digitizer' it won't !

This sucks if it's true...

Will Win7 run tablet apps on this? I'm running 'regular' XP-Pro right
now...

Any suggestions?

Make sure you have the restore CD(s), find a friend with a Vista Upgrade
copy, or a Win7 RC copy and try it. If it doesn't work restore. If it does,
buy a copy of what does. XP Tablet was a pretty picky OS and as such was
not released to consumers. It was only for OEMs that made Tablets, and had
the resources to tweak drivers and such. Vista and Win7 on the other hand
have both Tablet and Media Center bits built in. If it sees something it
understands, it makes use of it. I'd try for the Win 7 option if possible.
I've been very pleased with it's ability to support hardware, and it's
performance.

"WildLatin" <wildlatin******.com> wrote in message
news:eb7b3c2d-3ada-4515-90ea-dc6e3983dbe4@o36g2000vbl.googlegroups.com...
>
> Any suggestions?

What os is it running??? for example, is it running windows mobile or
windows ce?

Beverly Howard

The page at
http://catalog2.panasonic.com/webapp...o=Toughbook-19
seems to differ about it running windows XP-Tablet... think it's
panasonic support time.

Beverly Howard

On Aug 18, 10:35*pm, "Sven" <sejohann...********.com> wrote:
> Make sure you have the restore CD(s), find a friend with a Vista Upgrade
> copy, or a Win7 RC copy and try it. If it doesn't work restore. If it does,
> buy a copy of what does. *XP Tablet was a pretty picky OS and as such was
> not released to consumers. It was only for OEMs that made Tablets, and had
> the resources to tweak drivers and such. Vista and Win7 on the other hand
> have both Tablet and Media Center bits built in. If it sees something it
> understands, it makes use of it. I'd try for the Win 7 option if possible..
> I've been very pleased with it's ability to support hardware, and it's
> performance.

Thanks...
I have downloaded Win7 RC and hope to partition (160Gb) drive and try
dual-boot.
I also have the original Vista and XP-Pro (downgrade) restore discs.

On Aug 19, 8:23*pm, Beverly Howard <B...@NoSpamBevHoward.com> wrote:
> What os is it running??? *for example, is it running windows mobile or
> windows ce?
>
> Beverly Howard

It is running XP-Pro downgraded from Vista- since my IT Dept doesn't
support Vista.
It is a dual-core processor - but not the fastest.

On Aug 19, 8:26*pm, Beverly Howard <B...@NoSpamBevHoward.com> wrote:
> The page athttp://catalog2.panasonic.com/webapp/wcs/stores/servlet/ModelDetail?s...
> seems to differ about it running windows XP-Tablet... think it's
> panasonic support time.
>
> Beverly Howard

I agree- it's very unclear that they only support the xp-tablet
additional functions for the digitizing screen- NOT the touch screen !

Here is a recent chat with
support........................................... ....

Thank you for choosing Panasonic Toughbook. A Tech Support
Representative will be with you shortly.

Chat InformationYou are now chatting with Jeff.

You: I have a CF-19 with touchscreen (not dual-touch digitizer).

Jeff: OL

Jeff: OK

You: I have XP-Pro (downgraded) but my rep tells me it won't run XP-
Tablet. So it's a Tablet-PC that won't do what tablets do ???

Jeff: One moment please while I find that information for you.

You: So... What are the specs for installing 'XP-Tablet
Additions' (additional features of XP-Pro only available from OEMs) on
CF-19 ?

Jeff: Is this a digitizer or a touchscreen?

You: It is a touchscreen.

Jeff: I'm sorry for the delay. I'll be right with you.

Jeff: This unit will not have the complete functions as a Digitizer
has..

Jeff: Only touchscreen functions

You: But the XP-Tablet functions are like 'sticky notes', handwriting
recognition, etc.

You: Bottom Line: I want to TRY it but my rep says they can't install
it.

Jeff: the handwriting recognition is with a utility call panasonic
handwriting utility.

Jeff: No xp tablet can not be loaded onto this unit.

Jeff: This is not the tablet version

Jeff: Windows xp tablet will only work correctly on the Digitizer.

You: This is very unclear and misleading in Panasonic's advertising
and info on the CF-19 Toughbook. It says over and over about Tablet
Function ! What good is tablet-like without the software !

Jeff: I understand William but your rep is correct.

You: Haven't others encountered this confusion?

Jeff: I am not aware if they have or not William.

Jeff: Is there anything else I can help you with today?

You: What about upgrades from Vista to Win7?

Jeff: We have not implemented any upgrades from vista to windows 7 yet
William.

You: Most other manufacturers have published a policy for recently-
purchased PCs and Win7. Isn't Panasonic going to follow?

Jeff: Tech support have not gotten this information yet...but as soon
as we do I am sure it will be made public.

I have to assume you installed generic XP-Pro rather than the tablet
edition...

Your _only_ option is to escalate a support call to the point where you
can downgrade or purchase xppro-tablet _from panasonic_ as the os cannot
be purchased by the end user... in addition, the tablet related drivers
are critical.

Again, that is your _only_ option to regain the tablet functionality
under xppro.

Beverly Howard

On Aug 20, 2:28*pm, Beverly Howard <B...@NoSpamBevHoward.com> wrote:
> I have to assume you installed generic XP-Pro rather than the tablet
> edition...
>
> Your _only_ option is to escalate a support call to the point where you
> can downgrade or purchase xppro-tablet _from panasonic_ as the os cannot
> be purchased by the end user... in addition, the tablet related drivers
> are critical.
>
> Again, that is your _only_ option to regain the tablet functionality
> under xppro.
>
> Beverly Howard

I actually installed nothing so far... the machine CAME downgraded to
XP-Pro from Vista Ultimate or some other variant of Vista (forgot).

What I am saying is that Panasonic's policy is to INSTALL or give out
those precious OEM-Only drivers ONLY on machines with (the $400
extra) DIGITIZER displays- NOT TOUCH SCREEN.

*** Does anyone know if there is a REAL justification for this?

*** Can the XP-Tablet OS NOT RUN on a (resistance panel?) touch
screen?

I appreciate your input, Beverly. You are talking like you have had
experience in this 'escalating a support call' process?

So far my requests have met with a pretty firm "No, that cannot be
done...".

That closing comment is very typical for tech support. They are not
generally kept in the loop for product news, upgrades, policies, etc. They
pretty much are limited to having access to what is current. They are
primarily there to support current customers, expected to be running current
products.

"WildLatin" <wildlatin******.com> wrote in message
news:1f47434d-80d1-4bdf-a5d7-55adf235d963@j19g2000vbp.googlegroups.com...
On Aug 19, 8:26 pm, Beverly Howard <B...@NoSpamBevHoward.com> wrote:

You: Most other manufacturers have published a policy for recently-
purchased PCs and Win7. Isn't Panasonic going to follow?

Jeff: Tech support have not gotten this information yet...but as soon
as we do I am sure it will be made public.

>> precious OEM-Only drivers ONLY on machines with (the $400
extra) DIGITIZER displays- NOT TOUCH SCREEN <<

hmmm.... think you need to force an escalation... even if they don't
want to release the digitizer drivers (very strange) the touchscreen
also uses drivers which you don't appear to have.

In the mean time, open computer properties (rt-click my computer) and
post the complete and exact contents of "system" to pin down if it is a
driver or a tablet os issue.

Beverly Howard

Have you had any success resolving this issue? I am having the same problem.
I work for a local fire department and we use the CF-18's and 19's on our
Medic units. We purchased reporting software that utilizes the handwriting
recognition but since we didn't purchase the "digitizer" machines just the
"touchscreen" ones, we will not be able to utilize this function. Contact
with techsupport has been very frustrating because basically they say we
should have purchased the "digitizer" version.



"Beverly Howard" wrote:

> >> precious OEM-Only drivers ONLY on machines with (the $400
> extra) DIGITIZER displays- NOT TOUCH SCREEN <<
>
> hmmm.... think you need to force an escalation... even if they don't
> want to release the digitizer drivers (very strange) the touchscreen
> also uses drivers which you don't appear to have.
>
> In the mean time, open computer properties (rt-click my computer) and
> post the complete and exact contents of "system" to pin down if it is a
> driver or a tablet os issue.
>
> Beverly Howard
>
>

Any results from Panasonic on this subject? I'm having the same issue and
would like to know what my options are. According to Panasonic there are no
options.

"Sven" wrote:

> That closing comment is very typical for tech support. They are not
> generally kept in the loop for product news, upgrades, policies, etc. They
> pretty much are limited to having access to what is current. They are
> primarily there to support current customers, expected to be running current
> products.
>
> "WildLatin" <wildlatin******.com> wrote in message
> news:1f47434d-80d1-4bdf-a5d7-55adf235d963@j19g2000vbp.googlegroups.com...
> On Aug 19, 8:26 pm, Beverly Howard <B...@NoSpamBevHoward.com> wrote:
>
> You: Most other manufacturers have published a policy for recently-
> purchased PCs and Win7. Isn't Panasonic going to follow?
>
> Jeff: Tech support have not gotten this information yet...but as soon
> as we do I am sure it will be made public.
>

On Sep 1, 3:05*pm, Tmom <T...@discussions.microsoft.com> wrote:
> Have you had any success resolving this issue? I am having the same problem.
> I work for a local fire department and we use the CF-18's and 19's on our
> Medic units. We purchased reporting software that utilizes the handwriting
> recognition but since we didn't purchase the "digitizer" machines just the
> "touchscreen" ones, we will not be able to utilize this function. Contact
> with techsupport has been very frustrating because basically they say we
> should have purchased the "digitizer" version.

Sorry that you made the same 'mistake' as I did !
But then again my vendor and Panasonic made the issue as clear as mud
by selling a 'tablet pc' that doesn't run tablet-pc software !!!

Shouldn't there be some room for a 'class-action' type suit for
misrepresentation? Lawyers?

Unfortunately, my energy to fight with my vendor and/or Panasonic is
limited with other things to do...

One path I am trying is to install the Win7 Release Client as a dual-
boot OS as I've heard that tablet capabilities are 'rolled-in'. I
haven't completed that yet but I may today. I hope that this will give
the capabilities we need.

Any Win7 upgrade experiences? How does Win7 'know' how to 'turn on'
tablet functions?

BTW, if you noticed in an earlier msg I have asked Panasonic about OS
upgrades to Win7 for recently-purchased units and they have been quiet
so far.

Anyone else heard anything on Win7 upgrades?

I will update my experiences to this group.

Will Latinette - Tech at Latrobe Specialty Steel

I appreciate your updating me on your situation. Let me know how the upgrade
goes. I like you have other things to do that have made it hard for me to
continue my search for the solution to this issue.

Thanks and good luck!!!

"WildLatin" wrote:

> On Sep 1, 3:05 pm, Tmom <T...@discussions.microsoft.com> wrote:
> > Have you had any success resolving this issue? I am having the same problem.
> > I work for a local fire department and we use the CF-18's and 19's on our
> > Medic units. We purchased reporting software that utilizes the handwriting
> > recognition but since we didn't purchase the "digitizer" machines just the
> > "touchscreen" ones, we will not be able to utilize this function. Contact
> > with techsupport has been very frustrating because basically they say we
> > should have purchased the "digitizer" version.
>
> Sorry that you made the same 'mistake' as I did !
> But then again my vendor and Panasonic made the issue as clear as mud
> by selling a 'tablet pc' that doesn't run tablet-pc software !!!
>
> Shouldn't there be some room for a 'class-action' type suit for
> misrepresentation? Lawyers?
>
> Unfortunately, my energy to fight with my vendor and/or Panasonic is
> limited with other things to do...
>
> One path I am trying is to install the Win7 Release Client as a dual-
> boot OS as I've heard that tablet capabilities are 'rolled-in'. I
> haven't completed that yet but I may today. I hope that this will give
> the capabilities we need.
>
> Any Win7 upgrade experiences? How does Win7 'know' how to 'turn on'
> tablet functions?
>
> BTW, if you noticed in an earlier msg I have asked Panasonic about OS
> upgrades to Win7 for recently-purchased units and they have been quiet
> so far.
>
> Anyone else heard anything on Win7 upgrades?
>
> I will update my experiences to this group.
>
> Will Latinette - Tech at Latrobe Specialty Steel
>