I downloaded a few software programs on my computer today. And one must have
done something. Here is what is happening. When I click on my computer it
just freezes and doesn't respond. Also when I click on Run and then Browse
it freezes. The only noticeable thing is that when I shut down it always
says: DLACTRLW.EXE not responding.
Any solutions?

Thanks,
Del Dobbs

UPDATE

Now I cannot even shut down my computer. I have tried holding the on-off
switch for 15-20 seconds w/o any loss of power?!? I have a Compaq tc4400.

thanks for any help.

"DUNNER7" wrote:

> I downloaded a few software programs on my computer today. And one must have
> done something. Here is what is happening. When I click on my computer it
> just freezes and doesn't respond. Also when I click on Run and then Browse
> it freezes. The only noticeable thing is that when I shut down it always
> says: DLACTRLW.EXE not responding.
> Any solutions?
>
> Thanks,
> Del Dobbs

On 7/6/2009 1:52:01 PM, DUNNER7 wrote:
>
> UPDATE
>
> Now I cannot even shut down my computer. I have tried holding the on-off
> switch for 15-20 seconds w/o any loss of power?!? I have a Compaq tc4400.
>
> thanks for any help.
>
> "DUNNER7" wrote:
>
>> I downloaded a few software programs on my computer today. And one must have
>> done something. Here is what is happening. When I click on my computer it
>> just freezes and doesn't respond. Also when I click on Run and then Browse
>> it freezes. The only noticeable thing is that when I shut down it always
>> says: DLACTRLW.EXE not responding.
>> Any solutions?
>>
>> Thanks,
>> Del Dobbs
>

Interesting that it won't even let the power button override anythign when
held down that long. Failing all else you can remove the battery and unplug
the AC power. Once that happens, if you have system restore enabled, you can
try a restore point. May also just be able to boot into safe mode (hit F8 a
few times towards the end of the power on self tests but before the windows
splash screen shows up) and see if you can get to add/remove and uninstall
what you just loaded.


--
John

Thanks, I was able to take battery out and restart. Froze again. I think
it has something to do with Roxio/Sonic software. I don't know.


"John" wrote:

> On 7/6/2009 1:52:01 PM, DUNNER7 wrote:
> >
> > UPDATE
> >
> > Now I cannot even shut down my computer. I have tried holding the on-off
> > switch for 15-20 seconds w/o any loss of power?!? I have a Compaq tc4400.
> >
> > thanks for any help.
> >
> > "DUNNER7" wrote:
> >
> >> I downloaded a few software programs on my computer today. And one must have
> >> done something. Here is what is happening. When I click on my computer it
> >> just freezes and doesn't respond. Also when I click on Run and then Browse
> >> it freezes. The only noticeable thing is that when I shut down it always
> >> says: DLACTRLW.EXE not responding.
> >> Any solutions?
> >>
> >> Thanks,
> >> Del Dobbs
> >
>
> Interesting that it won't even let the power button override anythign when
> held down that long. Failing all else you can remove the battery and unplug
> the AC power. Once that happens, if you have system restore enabled, you can
> try a restore point. May also just be able to boot into safe mode (hit F8 a
> few times towards the end of the power on self tests but before the windows
> splash screen shows up) and see if you can get to add/remove and uninstall
> what you just loaded.
>
>
> --
> John
>

I'm guessing that the DLACTRLW.EXE is causing a hardware issue with your CD
drive. Try rebooting with a blank CD/DVD in your optical drive.

You need to get to a safe boot, so that you can roll back the driver that
came with that software.


"DUNNER7" <DUNNER7@discussions.microsoft.com> wrote in message
news:D66BF9B6-4AB3-4912-A9BF-824C2ECFBDA2@microsoft.com...
> Thanks, I was able to take battery out and restart. Froze again. I
> think
> it has something to do with Roxio/Sonic software. I don't know.
>
>
> "John" wrote:
>
>> On 7/6/2009 1:52:01 PM, DUNNER7 wrote:
>> >
>> > UPDATE
>> >
>> > Now I cannot even shut down my computer. I have tried holding the
>> > on-off
>> > switch for 15-20 seconds w/o any loss of power?!? I have a Compaq
>> > tc4400.
>> >
>> > thanks for any help.
>> >
>> > "DUNNER7" wrote:
>> >
>> >> I downloaded a few software programs on my computer today. And one
>> >> must have
>> >> done something. Here is what is happening. When I click on my
>> >> computer it
>> >> just freezes and doesn't respond. Also when I click on Run and then
>> >> Browse
>> >> it freezes. The only noticeable thing is that when I shut down it
>> >> always
>> >> says: DLACTRLW.EXE not responding.
>> >> Any solutions?
>> >>
>> >> Thanks,
>> >> Del Dobbs
>> >
>>
>> Interesting that it won't even let the power button override anythign
>> when
>> held down that long. Failing all else you can remove the battery and
>> unplug
>> the AC power. Once that happens, if you have system restore enabled, you
>> can
>> try a restore point. May also just be able to boot into safe mode (hit F8
>> a
>> few times towards the end of the power on self tests but before the
>> windows
>> splash screen shows up) and see if you can get to add/remove and
>> uninstall
>> what you just loaded.
>>
>>
>> --
>> John
>>