Perhaps the method isn't correct. Have you tried going into Device Manager,
locating the device and then right-clicking and selecting "Disable"?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"GJ.Oomens" <gj.oomens@somso.666.invalid> wrote in message
news:10r6i6r63ljsj3a@corp.supernews.com...
> Chris H. wrote:
>> Gérard do you use Bluetooth all the time? Otherwise, turn it off.
>
> I don't, but even when I turn it off, it is detected again?! Also after
> start from hibernation. Even then Windows 'has to' detect the bluetooth
> device again. It looks like Windows finds new hardware, because it has
> lost track of the hp bluetooth device. But I reinstalled and removed
> things in a different order and now it only needs about 30 seconds to
> detect the 'new' device.
>
> --
> Gérard
> gj.oomens@somso.demon.nl

Chris H. wrote:
> Perhaps the method isn't correct. Have you tried going into Device Manager,
> locating the device and then right-clicking and selecting "Disable"?

Yes, I did. But after 'very cold' boot the device disappears from device
manager and is detected again.

--
Gérard
gj.oomens@somso.demon.nl

See if you can update the drivers for it, and then make sure you're not
uninstalling it. Only use Disable. If the device is just disabled, the
system should not be recognizing it and trying to reinstall it.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"GJ.Oomens" <gj.oomens@somso.666.invalid> wrote in message
news:10r6vcsabt0esa9@corp.supernews.com...
> Chris H. wrote:
>> Perhaps the method isn't correct. Have you tried going into Device
>> Manager, locating the device and then right-clicking and selecting
>> "Disable"?
>
> Yes, I did. But after 'very cold' boot the device disappears from device
> manager and is detected again.
>
> --
> Gérard
> gj.oomens@somso.demon.nl

Chris H. wrote:
> See if you can update the drivers for it, and then make sure you're not
> uninstalling it. Only use Disable. If the device is just disabled, the
> system should not be recognizing it and trying to reinstall it.

I have the latest drivers; in fact I tried all available drivers. I do
not uninstall the device, but I just disable it. But it gets lost after
power down for a longer period and Windows detects it again. I repeat,
when I shut down the pc, leave it for a short period alone, start up
again, all is well, the device is there. SP 2 is probably the cause of
this, that's why hp suggested to format and reinstall the whole system.
But since the time to detect the device has decreased, I can live with
this weird behavior.

Thank you for your support.

--
Gérard
gj.oomens@somso.demon.nl

And if you go into Control Panel/Bluetooth and disable it there? If you're
getting the same reaction there, perhaps the OEM is correct that something
is goofed up on the system.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"GJ.Oomens" <gj.oomens@somso.666.invalid> wrote in message
news:10r7ascso222v94@corp.supernews.com...
> Chris H. wrote:
>> See if you can update the drivers for it, and then make sure you're not
>> uninstalling it. Only use Disable. If the device is just disabled, the
>> system should not be recognizing it and trying to reinstall it.
>
> I have the latest drivers; in fact I tried all available drivers. I do not
> uninstall the device, but I just disable it. But it gets lost after power
> down for a longer period and Windows detects it again. I repeat, when I
> shut down the pc, leave it for a short period alone, start up again, all
> is well, the device is there. SP 2 is probably the cause of this, that's
> why hp suggested to format and reinstall the whole system. But since the
> time to detect the device has decreased, I can live with this weird
> behavior.
>
> Thank you for your support.
>
> --
> Gérard
> gj.oomens@somso.demon.nl

Chris H. wrote:
> And if you go into Control Panel/Bluetooth and disable it there? If you're
> getting the same reaction there, perhaps the OEM is correct that something
> is goofed up on the system.

I can't disable it there. There is only a possibility to check/uncheck
devices to detect or being detected. That also makes no difference.
Goofed, yes, but only after 'long' power down!

--
Gérard
gj.oomens@somso.demon.nl

On 12/6/2004 2:06:25 AM, "GJ.Oomens" wrote:
>Chris H. wrote:
>> And if you go into Control Panel/Bluetooth and disable it there? If you're
>> getting the same reaction there, perhaps the OEM is correct that something
>> is goofed up on the system.
>
>I can't disable it there. There is only a possibility to check/uncheck
>devices to detect or being detected. That also makes no difference.
>Goofed, yes, but only after 'long' power down!
>
>--
>Gérard
>gj.oomens@somso.demon.nl
>

Not familiar with that device, but is there any chance there's a "parent"
device that needs to be disabled as well? I've had similar things on
notebooks over the years that disabling something didn't disable it until I
killed off the parent device that kept referring to it if the parent device
wasn't disabled.


--
John

JDThree [MVP] wrote:
> On 12/6/2004 2:06:25 AM, "GJ.Oomens" wrote:
>
>>Chris H. wrote:
>>
>>>And if you go into Control Panel/Bluetooth and disable it there? If you're
>>>getting the same reaction there, perhaps the OEM is correct that something
>>>is goofed up on the system.
>>
>>I can't disable it there. There is only a possibility to check/uncheck
>>devices to detect or being detected. That also makes no difference.
>>Goofed, yes, but only after 'long' power down!
>>

>
>
> Not familiar with that device, but is there any chance there's a "parent"
> device that needs to be disabled as well? I've had similar things on
> notebooks over the years that disabling something didn't disable it until I
> killed off the parent device that kept referring to it if the parent device
> wasn't disabled.
>

I looked for it already, but cannot find such a 'parent' device. If it's
(bluetooth device) not there there comes an additional (unknown) usb
device, but that disappears if the bluetooth hp device has been found
again. If I try to disable that unknown device it disappears too and
reappears while detecting again, till the hp bluetooth is found. The hp
bluetooth device is not listed in the usb controllers list, but has a
separate entry in device manager.

--
Gérard
gj.oomens@somso.demon.nl

You have an "unknown device" listed in Device Manager? If so, that probably
needs to be offered the factory drivers (off your OEM CD/DVD) to get it
installed properly in the first place, then the Bluetooth would behave
properly. Sounds like there is an associated functionality which is not
installed correctly.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"GJ.Oomens" <gj.oomens@somso.666.invalid> wrote in message
news:10r8pkt220gut1b@corp.supernews.com...
> JDThree [MVP] wrote:
>> On 12/6/2004 2:06:25 AM, "GJ.Oomens" wrote:
>>
>>>Chris H. wrote:
>>>
>>>>And if you go into Control Panel/Bluetooth and disable it there? If
>>>>you're getting the same reaction there, perhaps the OEM is correct that
>>>>something is goofed up on the system.
>>>
>>>I can't disable it there. There is only a possibility to check/uncheck
>>>devices to detect or being detected. That also makes no difference.
>>>Goofed, yes, but only after 'long' power down!
>>>
>
>>
>>
>> Not familiar with that device, but is there any chance there's a "parent"
>> device that needs to be disabled as well? I've had similar things on
>> notebooks over the years that disabling something didn't disable it until
>> I
>> killed off the parent device that kept referring to it if the parent
>> device
>> wasn't disabled.
>>
>
> I looked for it already, but cannot find such a 'parent' device. If it's
> (bluetooth device) not there there comes an additional (unknown) usb
> device, but that disappears if the bluetooth hp device has been found
> again. If I try to disable that unknown device it disappears too and
> reappears while detecting again, till the hp bluetooth is found. The hp
> bluetooth device is not listed in the usb controllers list, but has a
> separate entry in device manager.
>
> --
> Gérard
> gj.oomens@somso.demon.nl

Chris H. wrote:
> You have an "unknown device" listed in Device Manager? If so, that probably
> needs to be offered the factory drivers (off your OEM CD/DVD) to get it
> installed properly in the first place, then the Bluetooth would behave
> properly. Sounds like there is an associated functionality which is not
> installed correctly.

No, you misunderstood me. I have only an unknown device, when the pc
lost track of the bluetooth device and is detecting it again, when
starting the pc. Normally I don't have an unknown device, only then. And
that disappears when the hp bluetooth is detected again.

--
Gérard
gj.oomens@somso.demon.nl

How about trying an uninstall of it in Device Manager, restart the system,
and when it identifies the "found new hardware" give it the Support Software
for Bluetooth by HP, version 3.00E dated November 1, 2004, from here:
http://h18007.www1.hp.com/support/fi...e/97_5840.html
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"GJ.Oomens" <gj.oomens@somso.666.invalid> wrote in message
news:10r94e5pr8vmd03@corp.supernews.com...
> Chris H. wrote:
>> You have an "unknown device" listed in Device Manager? If so, that
>> probably needs to be offered the factory drivers (off your OEM CD/DVD) to
>> get it installed properly in the first place, then the Bluetooth would
>> behave properly. Sounds like there is an associated functionality which
>> is not installed correctly.
>
> No, you misunderstood me. I have only an unknown device, when the pc lost
> track of the bluetooth device and is detecting it again, when starting the
> pc. Normally I don't have an unknown device, only then. And that
> disappears when the hp bluetooth is detected again.
>
> --
> Gérard
> gj.oomens@somso.demon.nl

Chris H. wrote:
> How about trying an uninstall of it in Device Manager, restart the system,
> and when it identifies the "found new hardware" give it the Support Software
> for Bluetooth by HP, version 3.00E dated November 1, 2004, from here:
> http://h18007.www1.hp.com/support/fi...e/97_5840.html

I did try all possible combinations of installing/uninstalling the
bluetooth device/software. It just does not stick! The new software even
had a firmware update, but for me it makes no difference.

--
Gérard
gj.oomens@somso.demon.nl

I'm sorry then. I don't have any other suggestions. Hopefully someone else
will come along with an idea.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"GJ.Oomens" <gj.oomens@somso.666.invalid> wrote in message
news:10r9eu2ltmudbc9@corp.supernews.com...
> Chris H. wrote:
>> How about trying an uninstall of it in Device Manager, restart the
>> system, and when it identifies the "found new hardware" give it the
>> Support Software for Bluetooth by HP, version 3.00E dated November 1,
>> 2004, from here:
>> http://h18007.www1.hp.com/support/fi...e/97_5840.html
>
> I did try all possible combinations of installing/uninstalling the
> bluetooth device/software. It just does not stick! The new software even
> had a firmware update, but for me it makes no difference.
>
> --
> Gérard
> gj.oomens@somso.demon.nl

Chris H. wrote:
> I'm sorry then. I don't have any other suggestions. Hopefully someone else
> will come along with an idea.

You did try a lot. Thanks anyway.

--
Gérard
gj.oomens@somso.demon.nl