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  #1 (permalink)  
Old 10-26-2004, 12:15 PM
Grant
Newsgroup Contributor
 
Posts: n/a
Vertical blank columns

While using pen function and drawing horizontally across
the page I get vertical blank columns. I have used
Journal/RepairNoteWriter but that did not help.
XP Pro 2002
Toshiba Tablet Portege 3505
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Old 10-26-2004, 12:15 PM
  #2 (permalink)  
Old 10-26-2004, 12:15 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Vertical blank columns

Sounds like your pen is in the mode to realign columns instead of drawing a
line. Make sure the Pen icon is selected on the Toolbar so the pen is a
writing tool so it doesn't have the little "brackets" available to resize
the columns.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Grant" <anonymous@discussions.microsoft.com> wrote in message
news:19d001c4bb69$d4171820$a301280a@phx.gbl...
> While using pen function and drawing horizontally across
> the page I get vertical blank columns. I have used
> Journal/RepairNoteWriter but that did not help.
> XP Pro 2002
> Toshiba Tablet Portege 3505



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  #3 (permalink)  
Old 10-26-2004, 12:15 PM
Grant
Newsgroup Contributor
 
Posts: n/a
Re: Vertical blank columns

I do have the pen on the toolbar highlighted.
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  #4 (permalink)  
Old 10-26-2004, 01:16 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Vertical blank columns

I'm having trouble reproducing this, Grant. Are you tapping on the screen
before starting to draw the line? Are you in the left column, or on the
writing area to the right of the vertical line? What is your setting in the
Page Width box on the Toolbar?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Grant" <anonymous@discussions.microsoft.com> wrote in message
news:134001c4bb71$3bbb5d90$a501280a@phx.gbl...
>I do have the pen on the toolbar highlighted.



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  #5 (permalink)  
Old 10-26-2004, 01:16 PM
Newsgroup Contributor
 
Posts: n/a
Re: Vertical blank columns

Chris, thanks for your help.

I am simply trying to draw diagrams on a blank screen and
do not tap on screen. There are no columns but strictly
a blank page [apparently]. The page width is set
to "page width." There are no vertical lines but
vertical blank spaces at times when I try to draw
horizontally. Sometimes 2 vertical blank spaces occur
and at other times a single blank space running from the
top of the screen to the bottom. I cannot draw in those
blank spaces.

>-----Original Message-----
>I'm having trouble reproducing this, Grant. Are you

tapping on the screen
>before starting to draw the line? Are you in the left

column, or on the
>writing area to the right of the vertical line? What is

your setting in the
>Page Width box on the Toolbar?
>--
>Chris H.
>Microsoft Windows MVP/Tablet PC
>Tablet Creations - http://nicecreations.us/
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
>"Grant" <anonymous@discussions.microsoft.com> wrote in

message
>news:134001c4bb71$3bbb5d90$a501280a@phx.gbl...
>>I do have the pen on the toolbar highlighted.

>
>
>.
>

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  #6 (permalink)  
Old 10-26-2004, 01:16 PM
Grant
Newsgroup Contributor
 
Posts: n/a
Re: Vertical blank columns

Correction: "blank space [apparently]."

>-----Original Message-----
>Chris, thanks for your help.
>
>I am simply trying to draw diagrams on a blank screen

and
>do not tap on screen. There are no columns but strictly
>a blank page [apparently]. The page width is set
>to "page width." There are no vertical lines but
>vertical blank spaces at times when I try to draw
>horizontally. Sometimes 2 vertical blank spaces occur
>and at other times a single blank space running from the
>top of the screen to the bottom. I cannot draw in those
>blank spaces.
>
>>-----Original Message-----
>>I'm having trouble reproducing this, Grant. Are you

>tapping on the screen
>>before starting to draw the line? Are you in the left

>column, or on the
>>writing area to the right of the vertical line? What

is
>your setting in the
>>Page Width box on the Toolbar?
>>--
>>Chris H.
>>Microsoft Windows MVP/Tablet PC
>>Tablet Creations - http://nicecreations.us/
>>Associate Expert
>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>>"Grant" <anonymous@discussions.microsoft.com> wrote in

>message
>>news:134001c4bb71$3bbb5d90$a501280a@phx.gbl...
>>>I do have the pen on the toolbar highlighted.

>>
>>
>>.
>>

>.
>

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  #7 (permalink)  
Old 10-26-2004, 02:25 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Vertical blank columns

Very strange, Grant. I still cannot make it do that. Still trying, though.
What driver are you using for your pen? Are you using the latest Wacom
driver from here: www.wacom.com/tabletpc ?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Grant" <anonymous@discussions.microsoft.com> wrote in message
news:09be01c4bb75$c7e35a30$a401280a@phx.gbl...
> Correction: "blank space [apparently]."
>
>>-----Original Message-----
>>Chris, thanks for your help.
>>
>>I am simply trying to draw diagrams on a blank screen

> and
>>do not tap on screen. There are no columns but strictly
>>a blank page [apparently]. The page width is set
>>to "page width." There are no vertical lines but
>>vertical blank spaces at times when I try to draw
>>horizontally. Sometimes 2 vertical blank spaces occur
>>and at other times a single blank space running from the
>>top of the screen to the bottom. I cannot draw in those
>>blank spaces.
>>
>>>-----Original Message-----
>>>I'm having trouble reproducing this, Grant. Are you

>>tapping on the screen
>>>before starting to draw the line? Are you in the left

>>column, or on the
>>>writing area to the right of the vertical line? What

> is
>>your setting in the
>>>Page Width box on the Toolbar?
>>>--
>>>Chris H.
>>>Microsoft Windows MVP/Tablet PC
>>>Tablet Creations - http://nicecreations.us/
>>>Associate Expert
>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>
>>>"Grant" <anonymous@discussions.microsoft.com> wrote in

>>message
>>>news:134001c4bb71$3bbb5d90$a501280a@phx.gbl.. .
>>>>I do have the pen on the toolbar highlighted.
>>>
>>>
>>>.
>>>

>>.
>>



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  #8 (permalink)  
Old 10-26-2004, 04:20 PM
Grant
Newsgroup Contributor
 
Posts: n/a
Re: Vertical blank columns

I downloaded the new driver -- I will tell you how it
goes. Thanks again.

>-----Original Message-----
>Very strange, Grant. I still cannot make it do that.

Still trying, though.
>What driver are you using for your pen? Are you using

the latest Wacom
>driver from here: www.wacom.com/tabletpc ?
>--
>Chris H.
>Microsoft Windows MVP/Tablet PC
>Tablet Creations - http://nicecreations.us/
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
>"Grant" <anonymous@discussions.microsoft.com> wrote in

message
>news:09be01c4bb75$c7e35a30$a401280a@phx.gbl...
>> Correction: "blank space [apparently]."
>>
>>>-----Original Message-----
>>>Chris, thanks for your help.
>>>
>>>I am simply trying to draw diagrams on a blank screen

>> and
>>>do not tap on screen. There are no columns but

strictly
>>>a blank page [apparently]. The page width is set
>>>to "page width." There are no vertical lines but
>>>vertical blank spaces at times when I try to draw
>>>horizontally. Sometimes 2 vertical blank spaces occur
>>>and at other times a single blank space running from

the
>>>top of the screen to the bottom. I cannot draw in

those
>>>blank spaces.
>>>
>>>>-----Original Message-----
>>>>I'm having trouble reproducing this, Grant. Are you
>>>tapping on the screen
>>>>before starting to draw the line? Are you in the left
>>>column, or on the
>>>>writing area to the right of the vertical line? What

>> is
>>>your setting in the
>>>>Page Width box on the Toolbar?
>>>>--
>>>>Chris H.
>>>>Microsoft Windows MVP/Tablet PC
>>>>Tablet Creations - http://nicecreations.us/
>>>>Associate Expert
>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>
>>>>
>>>>"Grant" <anonymous@discussions.microsoft.com> wrote in
>>>message
>>>>news:134001c4bb71$3bbb5d90$a501280a@phx.gbl. ..
>>>>>I do have the pen on the toolbar highlighted.
>>>>
>>>>
>>>>.
>>>>
>>>.
>>>

>
>
>.
>

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  #9 (permalink)  
Old 10-26-2004, 07:16 PM
=?Utf-8?B?RHJldw==?=
Newsgroup Contributor
 
Posts: n/a
RE: Vertical blank columns

Grant & Chris;

I own a Toshiba 3500 and have had the same problem described. I have sent
the machine back to Toshiba 3x for the same problem. They replaced the
digitizer each time. The problem, while intermittent, persists.

Chris, the columns Grant describes are vertical areas (I’m guessing about an
inch wide) of the LCD that will not accept digital ink (or any signal) from
the pen. The mouse or touch pad works fine across these areas.

In my most recent case, I noticed the “dead zones� during a presentation and
called Toshiba on the spot. In doing so, I had to turn the machine over to
read the serial # and closed the tablet sending it into hibernation. Upon
opening it, the “dead zones� were no longer apparent. Problem is there is no
predicting when it will happen again. As of yet, Toshiba refuses to replace
the machine and I have a shipping box ready to go and send it in AGAIN.

So, there is no wonder Chris that you cannot reproduce the problem as I
suspect it is a hardware issue and Toshiba tells me that my problem is
isolated. I see it is not. Actually, I posted this same issue in the past.

I would love to know the outcome of this.

Tablets rule…..but so do three year warrantees.

Drew



"Grant" wrote:

> While using pen function and drawing horizontally across
> the page I get vertical blank columns. I have used
> Journal/RepairNoteWriter but that did not help.
> XP Pro 2002
> Toshiba Tablet Portege 3505
>

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  #10 (permalink)  
Old 10-26-2004, 07:16 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Vertical blank columns

8-) Thanks for the information. I believe Toshiba has had issues with
digitizers on that model (I've got an M200) and you're probably right in
recommending to contact the manufacturer.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Drew" <Drew@discussions.microsoft.com> wrote in message
news:68E53B6A-76C8-44BD-8BFD-782612842AF6@microsoft.com...
> Grant & Chris;
>
> I own a Toshiba 3500 and have had the same problem described. I have sent
> the machine back to Toshiba 3x for the same problem. They replaced the
> digitizer each time. The problem, while intermittent, persists.
>
> Chris, the columns Grant describes are vertical areas (I'm guessing about
> an
> inch wide) of the LCD that will not accept digital ink (or any signal)
> from
> the pen. The mouse or touch pad works fine across these areas.
>
> In my most recent case, I noticed the "dead zones" during a presentation
> and
> called Toshiba on the spot. In doing so, I had to turn the machine over
> to
> read the serial # and closed the tablet sending it into hibernation. Upon
> opening it, the "dead zones" were no longer apparent. Problem is there is
> no
> predicting when it will happen again. As of yet, Toshiba refuses to
> replace
> the machine and I have a shipping box ready to go and send it in AGAIN.
>
> So, there is no wonder Chris that you cannot reproduce the problem as I
> suspect it is a hardware issue and Toshiba tells me that my problem is
> isolated. I see it is not. Actually, I posted this same issue in the
> past.
>
> I would love to know the outcome of this.
>
> Tablets rule...but so do three year warrantees.
>
> Drew
>
>
>
> "Grant" wrote:
>
>> While using pen function and drawing horizontally across
>> the page I get vertical blank columns. I have used
>> Journal/RepairNoteWriter but that did not help.
>> XP Pro 2002
>> Toshiba Tablet Portege 3505
>>



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  #11 (permalink)  
Old 12-14-2004, 12:17 AM
=?Utf-8?B?REF2aWQgTA==?=
Newsgroup Contributor
 
Posts: n/a
RE: Vertical blank columns

I've been having this same problem as Drew for the past 3 months. Got the
thing serviced for the left side of the screen, now the right side has a one
inch vertical dead zone. What is everyone doing to solve this problem?


"Drew" wrote:

> Grant & Chris;
>
> I own a Toshiba 3500 and have had the same problem described. I have sent
> the machine back to Toshiba 3x for the same problem. They replaced the
> digitizer each time. The problem, while intermittent, persists.
>
> Chris, the columns Grant describes are vertical areas (I’m guessing about an
> inch wide) of the LCD that will not accept digital ink (or any signal) from
> the pen. The mouse or touch pad works fine across these areas.
>
> In my most recent case, I noticed the “dead zones� during a presentation and
> called Toshiba on the spot. In doing so, I had to turn the machine over to
> read the serial # and closed the tablet sending it into hibernation. Upon
> opening it, the “dead zones� were no longer apparent. Problem is there is no
> predicting when it will happen again. As of yet, Toshiba refuses to replace
> the machine and I have a shipping box ready to go and send it in AGAIN.
>
> So, there is no wonder Chris that you cannot reproduce the problem as I
> suspect it is a hardware issue and Toshiba tells me that my problem is
> isolated. I see it is not. Actually, I posted this same issue in the past.
>
> I would love to know the outcome of this.
>
> Tablets rule…..but so do three year warrantees.
>
> Drew
>
>
>
> "Grant" wrote:
>
> > While using pen function and drawing horizontally across
> > the page I get vertical blank columns. I have used
> > Journal/RepairNoteWriter but that did not help.
> > XP Pro 2002
> > Toshiba Tablet Portege 3505
> >

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