I just bought an averatec 3500.
I started it up per directions.
Then loaded office pro.
Then loaded some files.
Then shut down.
Turned back on...it is frozen on blue screen that saying windows xp is
starting up.
HELP?

Can I save those files i put on there?

You could try taking out the battery and disconnecting the power supply and
letting the machine sit five minutes or so. If that doesn't work and this
is a brand new Averatec, you should call their support section for
assistance, Amy. Some of their early models had certain issues (don't know
if this is one) but they would be able to help you best.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Amy" <Amy@discussions.microsoft.com> wrote in message
news:7BC3FA73-9F63-4713-B980-6A9BB491E900@microsoft.com...
>I just bought an averatec 3500.
> I started it up per directions.
> Then loaded office pro.
> Then loaded some files.
> Then shut down.
> Turned back on...it is frozen on blue screen that saying windows xp is
> starting up.
> HELP?
>
> Can I save those files i put on there?