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  #1 (permalink)  
Old 09-27-2004, 12:20 AM
Pat Ceresia
Tablet PC Guest
 
Posts: n/a
TIP Problem with User Accounts

I have two user accounts in my Administrator group. The
one registered to the local machine domain has full
functionality with TIP. The other user account is
registered with a work domain and has no access to TIP; in
fact the task bar icon does not respond.
I'm using a Fujitsu 4110 tablet and I have uninstalled and
reinstalled SP2 twice with the same results.
Any suggestions?
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Old 09-27-2004, 12:20 AM
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  #2 (permalink)  
Old 09-27-2004, 12:20 AM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: TIP Problem with User Accounts

When you're in the "disabled" account, have you checked in Control
Panel/Regional and Language Settings/Languages tab and then tapped the
Details button for the Installed Services? You should have Advanced Text
Services which includes Tablet PC Correction, Tablet PC Correct for Windows
Journal and Tablet PC Text Insertion.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Pat Ceresia" <pceresia@rogers.com> wrote in message
news:275f01c4a43c$8dabdc20$a301280a@phx.gbl...
>I have two user accounts in my Administrator group. The
> one registered to the local machine domain has full
> functionality with TIP. The other user account is
> registered with a work domain and has no access to TIP; in
> fact the task bar icon does not respond.
> I'm using a Fujitsu 4110 tablet and I have uninstalled and
> reinstalled SP2 twice with the same results.
> Any suggestions?



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  #3 (permalink)  
Old 09-27-2004, 06:57 AM
Pat Ceresia
Tablet PC Guest
 
Posts: n/a
Re: TIP Problem with User Accounts

Thanks for getting back to me Chris.
The Control Panel/Regional and Language Settings are
setup exactly as you've indicated. I did not need to
change them.
Pat
>-----Original Message-----
>When you're in the "disabled" account, have you checked

in Control
>Panel/Regional and Language Settings/Languages tab and

then tapped the
>Details button for the Installed Services? You should

have Advanced Text
>Services which includes Tablet PC Correction, Tablet PC

Correct for Windows
>Journal and Tablet PC Text Insertion.
>--
>Chris H.
>Microsoft Windows MVP/Tablet PC
>Tablet Creations - http://nicecreations.us/
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>news:275f01c4a43c$8dabdc20$a301280a@phx.gbl...
>>I have two user accounts in my Administrator group. The
>> one registered to the local machine domain has full
>> functionality with TIP. The other user account is
>> registered with a work domain and has no access to TIP;

in
>> fact the task bar icon does not respond.
>> I'm using a Fujitsu 4110 tablet and I have uninstalled

and
>> reinstalled SP2 twice with the same results.
>> Any suggestions?

>
>
>.
>

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  #4 (permalink)  
Old 09-27-2004, 02:28 PM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: TIP Problem with User Accounts

Ugh. I'm just posting to let you know I'm thinking. 8-) I'll post back in
a bit once I digest what's going on here. This second user account is part
of the Administrator group, correct?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Pat Ceresia" <pceresia@rogers.com> wrote in message
news:1bcf01c4a474$466740b0$a501280a@phx.gbl...
> Thanks for getting back to me Chris.
> The Control Panel/Regional and Language Settings are
> setup exactly as you've indicated. I did not need to
> change them.
> Pat
>>-----Original Message-----
>>When you're in the "disabled" account, have you checked

> in Control
>>Panel/Regional and Language Settings/Languages tab and

> then tapped the
>>Details button for the Installed Services? You should

> have Advanced Text
>>Services which includes Tablet PC Correction, Tablet PC

> Correct for Windows
>>Journal and Tablet PC Text Insertion.
>>--
>>Chris H.
>>Microsoft Windows MVP/Tablet PC
>>Tablet Creations - http://nicecreations.us/
>>Associate Expert
>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>news:275f01c4a43c$8dabdc20$a301280a@phx.gbl...
>>>I have two user accounts in my Administrator group. The
>>> one registered to the local machine domain has full
>>> functionality with TIP. The other user account is
>>> registered with a work domain and has no access to TIP;

> in
>>> fact the task bar icon does not respond.
>>> I'm using a Fujitsu 4110 tablet and I have uninstalled

> and
>>> reinstalled SP2 twice with the same results.
>>> Any suggestions?

>>
>>
>>.
>>



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  #5 (permalink)  
Old 09-27-2004, 10:24 PM
Pat Ceresia
Tablet PC Guest
 
Posts: n/a
Re: TIP Problem with User Accounts

The current user account setups are interesting.

When logged in as myself at my work Domain, in the
Control Panel/User Accounts, I am listed as part of
the "Administrators" Group. There is a second user account
listed with a user name "Administrator" with a local
machine domain, e.g. (XXX-FUJITSU) and the Group is
also "Administrators".
When I log in as "Administrator" the domain is the local
machine as above and the Group is "Administrators";
however, the second user account (me) at my work Domain
and Group Administrators does not appear.
You will recall that when I log in as Administrator, TIP
is fully functional. When I log in as myself the TIP icon
is in the task bar but is non-responsive.
As a test, I created a new user on the local machine
Domain within the "Administrators" Group and when logged
in as this user the TIP icon is on the task bar but it is
also non responsive.
Pat


>-----Original Message-----
>Ugh. I'm just posting to let you know I'm thinking. 8-

) I'll post back in
>a bit once I digest what's going on here. This second

user account is part
>of the Administrator group, correct?
>--
>Chris H.
>Microsoft Windows MVP/Tablet PC
>Tablet Creations - http://nicecreations.us/
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>news:1bcf01c4a474$466740b0$a501280a@phx.gbl...
>> Thanks for getting back to me Chris.
>> The Control Panel/Regional and Language Settings are
>> setup exactly as you've indicated. I did not need to
>> change them.
>> Pat
>>>-----Original Message-----
>>>When you're in the "disabled" account, have you checked

>> in Control
>>>Panel/Regional and Language Settings/Languages tab and

>> then tapped the
>>>Details button for the Installed Services? You should

>> have Advanced Text
>>>Services which includes Tablet PC Correction, Tablet PC

>> Correct for Windows
>>>Journal and Tablet PC Text Insertion.
>>>--
>>>Chris H.
>>>Microsoft Windows MVP/Tablet PC
>>>Tablet Creations - http://nicecreations.us/
>>>Associate Expert
>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>
>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>news:275f01c4a43c$8dabdc20$a301280a@phx.gbl.. .
>>>>I have two user accounts in my Administrator group. The
>>>> one registered to the local machine domain has full
>>>> functionality with TIP. The other user account is
>>>> registered with a work domain and has no access to

TIP;
>> in
>>>> fact the task bar icon does not respond.
>>>> I'm using a Fujitsu 4110 tablet and I have uninstalled

>> and
>>>> reinstalled SP2 twice with the same results.
>>>> Any suggestions?
>>>
>>>
>>>.
>>>

>
>
>.
>

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  #6 (permalink)  
Old 09-28-2004, 03:34 PM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: TIP Problem with User Accounts

Pat, there may be a restriction set by the domain itself which places limits
through group policy of loading certain .exe files or has blocked you from
the use of certain folders while in that account.

When you're logged on to that domain account, go to Start/Run and put in
"rsop.msc" (without the quotes) and then tap the OK button. This launches
one of the policy settings areas, where you should be able to view anything
which might restrict your usage.

If nothing jumps out at you, could you try creating/adding another domain
user account to the Admin Group, log in on that account and see if you have
the same issue. The account you're using may itself have a problem, unless
the domain is restricting certain things.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Pat Ceresia" <pceresia@rogers.com> wrote in message
news:047e01c4a4f9$fc6c1450$a601280a@phx.gbl...
> The current user account setups are interesting.
>
> When logged in as myself at my work Domain, in the
> Control Panel/User Accounts, I am listed as part of
> the "Administrators" Group. There is a second user account
> listed with a user name "Administrator" with a local
> machine domain, e.g. (XXX-FUJITSU) and the Group is
> also "Administrators".
> When I log in as "Administrator" the domain is the local
> machine as above and the Group is "Administrators";
> however, the second user account (me) at my work Domain
> and Group Administrators does not appear.
> You will recall that when I log in as Administrator, TIP
> is fully functional. When I log in as myself the TIP icon
> is in the task bar but is non-responsive.
> As a test, I created a new user on the local machine
> Domain within the "Administrators" Group and when logged
> in as this user the TIP icon is on the task bar but it is
> also non responsive.
> Pat
>
>
>>-----Original Message-----
>>Ugh. I'm just posting to let you know I'm thinking. 8-

> ) I'll post back in
>>a bit once I digest what's going on here. This second

> user account is part
>>of the Administrator group, correct?
>>--
>>Chris H.
>>Microsoft Windows MVP/Tablet PC
>>Tablet Creations - http://nicecreations.us/
>>Associate Expert
>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>news:1bcf01c4a474$466740b0$a501280a@phx.gbl...
>>> Thanks for getting back to me Chris.
>>> The Control Panel/Regional and Language Settings are
>>> setup exactly as you've indicated. I did not need to
>>> change them.
>>> Pat
>>>>-----Original Message-----
>>>>When you're in the "disabled" account, have you checked
>>> in Control
>>>>Panel/Regional and Language Settings/Languages tab and
>>> then tapped the
>>>>Details button for the Installed Services? You should
>>> have Advanced Text
>>>>Services which includes Tablet PC Correction, Tablet PC
>>> Correct for Windows
>>>>Journal and Tablet PC Text Insertion.
>>>>--
>>>>Chris H.
>>>>Microsoft Windows MVP/Tablet PC
>>>>Tablet Creations - http://nicecreations.us/
>>>>Associate Expert
>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>
>>>>
>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>>news:275f01c4a43c$8dabdc20$a301280a@phx.gbl. ..
>>>>>I have two user accounts in my Administrator group. The
>>>>> one registered to the local machine domain has full
>>>>> functionality with TIP. The other user account is
>>>>> registered with a work domain and has no access to

> TIP;
>>> in
>>>>> fact the task bar icon does not respond.
>>>>> I'm using a Fujitsu 4110 tablet and I have uninstalled
>>> and
>>>>> reinstalled SP2 twice with the same results.
>>>>> Any suggestions?
>>>>
>>>>
>>>>.
>>>>

>>
>>
>>.
>>



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  #7 (permalink)  
Old 09-29-2004, 09:46 PM
Pat Ceresia
Tablet PC Guest
 
Posts: n/a
Re: TIP Problem with User Accounts

Hi Chris,
There were domain based problems that our IT Department
were able to correct; however, these corrections did not
change the lack of TIP response in two of the three user
accounts. Given that TIP works on one user account but not
on others, it would appear that there may be other
restrictions. We will do a detailed search and re-install
SP2. More to follow...
Pat
>-----Original Message-----
>Pat, there may be a restriction set by the domain itself

which places limits
>through group policy of loading certain .exe files or has

blocked you from
>the use of certain folders while in that account.
>
>When you're logged on to that domain account, go to

Start/Run and put in
>"rsop.msc" (without the quotes) and then tap the OK

button. This launches
>one of the policy settings areas, where you should be

able to view anything
>which might restrict your usage.
>
>If nothing jumps out at you, could you try

creating/adding another domain
>user account to the Admin Group, log in on that account

and see if you have
>the same issue. The account you're using may itself have

a problem, unless
>the domain is restricting certain things.
>--
>Chris H.
>Microsoft Windows MVP/Tablet PC
>Tablet Creations - http://nicecreations.us/
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>news:047e01c4a4f9$fc6c1450$a601280a@phx.gbl...
>> The current user account setups are interesting.
>>
>> When logged in as myself at my work Domain, in the
>> Control Panel/User Accounts, I am listed as part of
>> the "Administrators" Group. There is a second user

account
>> listed with a user name "Administrator" with a local
>> machine domain, e.g. (XXX-FUJITSU) and the Group is
>> also "Administrators".
>> When I log in as "Administrator" the domain is the local
>> machine as above and the Group is "Administrators";
>> however, the second user account (me) at my work Domain
>> and Group Administrators does not appear.
>> You will recall that when I log in as Administrator, TIP
>> is fully functional. When I log in as myself the TIP

icon
>> is in the task bar but is non-responsive.
>> As a test, I created a new user on the local machine
>> Domain within the "Administrators" Group and when logged
>> in as this user the TIP icon is on the task bar but it

is
>> also non responsive.
>> Pat
>>
>>
>>>-----Original Message-----
>>>Ugh. I'm just posting to let you know I'm thinking. 8-

>> ) I'll post back in
>>>a bit once I digest what's going on here. This second

>> user account is part
>>>of the Administrator group, correct?
>>>--
>>>Chris H.
>>>Microsoft Windows MVP/Tablet PC
>>>Tablet Creations - http://nicecreations.us/
>>>Associate Expert
>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>
>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>news:1bcf01c4a474$466740b0$a501280a@phx.gbl.. .
>>>> Thanks for getting back to me Chris.
>>>> The Control Panel/Regional and Language Settings are
>>>> setup exactly as you've indicated. I did not need to
>>>> change them.
>>>> Pat
>>>>>-----Original Message-----
>>>>>When you're in the "disabled" account, have you

checked
>>>> in Control
>>>>>Panel/Regional and Language Settings/Languages tab and
>>>> then tapped the
>>>>>Details button for the Installed Services? You should
>>>> have Advanced Text
>>>>>Services which includes Tablet PC Correction, Tablet

PC
>>>> Correct for Windows
>>>>>Journal and Tablet PC Text Insertion.
>>>>>--
>>>>>Chris H.
>>>>>Microsoft Windows MVP/Tablet PC
>>>>>Tablet Creations - http://nicecreations.us/
>>>>>Associate Expert
>>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>>
>>>>>
>>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>>>news:275f01c4a43c$8dabdc20$a301280a@phx.gbl.. .
>>>>>>I have two user accounts in my Administrator group.

The
>>>>>> one registered to the local machine domain has full
>>>>>> functionality with TIP. The other user account is
>>>>>> registered with a work domain and has no access to

>> TIP;
>>>> in
>>>>>> fact the task bar icon does not respond.
>>>>>> I'm using a Fujitsu 4110 tablet and I have

uninstalled
>>>> and
>>>>>> reinstalled SP2 twice with the same results.
>>>>>> Any suggestions?
>>>>>
>>>>>
>>>>>.
>>>>>
>>>
>>>
>>>.
>>>

>
>
>.
>

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  #8 (permalink)  
Old 09-30-2004, 06:49 AM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: TIP Problem with User Accounts

Thanks, Pat. I'm interested in what you discover.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Pat Ceresia" <pceresia@rogers.com> wrote in message
news:121401c4a693$64c4a9f0$a401280a@phx.gbl...
> Hi Chris,
> There were domain based problems that our IT Department
> were able to correct; however, these corrections did not
> change the lack of TIP response in two of the three user
> accounts. Given that TIP works on one user account but not
> on others, it would appear that there may be other
> restrictions. We will do a detailed search and re-install
> SP2. More to follow...
> Pat
>>-----Original Message-----
>>Pat, there may be a restriction set by the domain itself

> which places limits
>>through group policy of loading certain .exe files or has

> blocked you from
>>the use of certain folders while in that account.
>>
>>When you're logged on to that domain account, go to

> Start/Run and put in
>>"rsop.msc" (without the quotes) and then tap the OK

> button. This launches
>>one of the policy settings areas, where you should be

> able to view anything
>>which might restrict your usage.
>>
>>If nothing jumps out at you, could you try

> creating/adding another domain
>>user account to the Admin Group, log in on that account

> and see if you have
>>the same issue. The account you're using may itself have

> a problem, unless
>>the domain is restricting certain things.
>>--
>>Chris H.
>>Microsoft Windows MVP/Tablet PC
>>Tablet Creations - http://nicecreations.us/
>>Associate Expert
>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>news:047e01c4a4f9$fc6c1450$a601280a@phx.gbl...
>>> The current user account setups are interesting.
>>>
>>> When logged in as myself at my work Domain, in the
>>> Control Panel/User Accounts, I am listed as part of
>>> the "Administrators" Group. There is a second user

> account
>>> listed with a user name "Administrator" with a local
>>> machine domain, e.g. (XXX-FUJITSU) and the Group is
>>> also "Administrators".
>>> When I log in as "Administrator" the domain is the local
>>> machine as above and the Group is "Administrators";
>>> however, the second user account (me) at my work Domain
>>> and Group Administrators does not appear.
>>> You will recall that when I log in as Administrator, TIP
>>> is fully functional. When I log in as myself the TIP

> icon
>>> is in the task bar but is non-responsive.
>>> As a test, I created a new user on the local machine
>>> Domain within the "Administrators" Group and when logged
>>> in as this user the TIP icon is on the task bar but it

> is
>>> also non responsive.
>>> Pat
>>>
>>>
>>>>-----Original Message-----
>>>>Ugh. I'm just posting to let you know I'm thinking. 8-
>>> ) I'll post back in
>>>>a bit once I digest what's going on here. This second
>>> user account is part
>>>>of the Administrator group, correct?
>>>>--
>>>>Chris H.
>>>>Microsoft Windows MVP/Tablet PC
>>>>Tablet Creations - http://nicecreations.us/
>>>>Associate Expert
>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>
>>>>
>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>>news:1bcf01c4a474$466740b0$a501280a@phx.gbl. ..
>>>>> Thanks for getting back to me Chris.
>>>>> The Control Panel/Regional and Language Settings are
>>>>> setup exactly as you've indicated. I did not need to
>>>>> change them.
>>>>> Pat
>>>>>>-----Original Message-----
>>>>>>When you're in the "disabled" account, have you

> checked
>>>>> in Control
>>>>>>Panel/Regional and Language Settings/Languages tab and
>>>>> then tapped the
>>>>>>Details button for the Installed Services? You should
>>>>> have Advanced Text
>>>>>>Services which includes Tablet PC Correction, Tablet

> PC
>>>>> Correct for Windows
>>>>>>Journal and Tablet PC Text Insertion.
>>>>>>--
>>>>>>Chris H.
>>>>>>Microsoft Windows MVP/Tablet PC
>>>>>>Tablet Creations - http://nicecreations.us/
>>>>>>Associate Expert
>>>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>>>
>>>>>>
>>>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>>>>news:275f01c4a43c$8dabdc20$a301280a@phx.gbl. ..
>>>>>>>I have two user accounts in my Administrator group.

> The
>>>>>>> one registered to the local machine domain has full
>>>>>>> functionality with TIP. The other user account is
>>>>>>> registered with a work domain and has no access to
>>> TIP;
>>>>> in
>>>>>>> fact the task bar icon does not respond.
>>>>>>> I'm using a Fujitsu 4110 tablet and I have

> uninstalled
>>>>> and
>>>>>>> reinstalled SP2 twice with the same results.
>>>>>>> Any suggestions?
>>>>>>
>>>>>>
>>>>>>.
>>>>>>
>>>>
>>>>
>>>>.
>>>>

>>
>>
>>.
>>



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  #9 (permalink)  
Old 09-30-2004, 06:49 AM
Josh Einstein
Tablet PC Guest
 
Posts: n/a
Re: TIP Problem with User Accounts

http://www.sysinternals.com

There is a free tool called filemon that will aid in your troubleshooting.
It will show you when apps try to load DLL's and other files that fail due
to files not found and permission problems.

It's really a great utility.

--
J. Tennyson Einstein
Einstein Technologies

Tablet Enhancements for Outlook 2.0 - Change the way you work without
changing the applications you work in. http://www.tabletoutlook.com


"Pat Ceresia" <pceresia@rogers.com> wrote in message
news:121401c4a693$64c4a9f0$a401280a@phx.gbl...
> Hi Chris,
> There were domain based problems that our IT Department
> were able to correct; however, these corrections did not
> change the lack of TIP response in two of the three user
> accounts. Given that TIP works on one user account but not
> on others, it would appear that there may be other
> restrictions. We will do a detailed search and re-install
> SP2. More to follow...
> Pat
>>-----Original Message-----
>>Pat, there may be a restriction set by the domain itself

> which places limits
>>through group policy of loading certain .exe files or has

> blocked you from
>>the use of certain folders while in that account.
>>
>>When you're logged on to that domain account, go to

> Start/Run and put in
>>"rsop.msc" (without the quotes) and then tap the OK

> button. This launches
>>one of the policy settings areas, where you should be

> able to view anything
>>which might restrict your usage.
>>
>>If nothing jumps out at you, could you try

> creating/adding another domain
>>user account to the Admin Group, log in on that account

> and see if you have
>>the same issue. The account you're using may itself have

> a problem, unless
>>the domain is restricting certain things.
>>--
>>Chris H.
>>Microsoft Windows MVP/Tablet PC
>>Tablet Creations - http://nicecreations.us/
>>Associate Expert
>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>news:047e01c4a4f9$fc6c1450$a601280a@phx.gbl...
>>> The current user account setups are interesting.
>>>
>>> When logged in as myself at my work Domain, in the
>>> Control Panel/User Accounts, I am listed as part of
>>> the "Administrators" Group. There is a second user

> account
>>> listed with a user name "Administrator" with a local
>>> machine domain, e.g. (XXX-FUJITSU) and the Group is
>>> also "Administrators".
>>> When I log in as "Administrator" the domain is the local
>>> machine as above and the Group is "Administrators";
>>> however, the second user account (me) at my work Domain
>>> and Group Administrators does not appear.
>>> You will recall that when I log in as Administrator, TIP
>>> is fully functional. When I log in as myself the TIP

> icon
>>> is in the task bar but is non-responsive.
>>> As a test, I created a new user on the local machine
>>> Domain within the "Administrators" Group and when logged
>>> in as this user the TIP icon is on the task bar but it

> is
>>> also non responsive.
>>> Pat
>>>
>>>
>>>>-----Original Message-----
>>>>Ugh. I'm just posting to let you know I'm thinking. 8-
>>> ) I'll post back in
>>>>a bit once I digest what's going on here. This second
>>> user account is part
>>>>of the Administrator group, correct?
>>>>--
>>>>Chris H.
>>>>Microsoft Windows MVP/Tablet PC
>>>>Tablet Creations - http://nicecreations.us/
>>>>Associate Expert
>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>
>>>>
>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>>news:1bcf01c4a474$466740b0$a501280a@phx.gbl. ..
>>>>> Thanks for getting back to me Chris.
>>>>> The Control Panel/Regional and Language Settings are
>>>>> setup exactly as you've indicated. I did not need to
>>>>> change them.
>>>>> Pat
>>>>>>-----Original Message-----
>>>>>>When you're in the "disabled" account, have you

> checked
>>>>> in Control
>>>>>>Panel/Regional and Language Settings/Languages tab and
>>>>> then tapped the
>>>>>>Details button for the Installed Services? You should
>>>>> have Advanced Text
>>>>>>Services which includes Tablet PC Correction, Tablet

> PC
>>>>> Correct for Windows
>>>>>>Journal and Tablet PC Text Insertion.
>>>>>>--
>>>>>>Chris H.
>>>>>>Microsoft Windows MVP/Tablet PC
>>>>>>Tablet Creations - http://nicecreations.us/
>>>>>>Associate Expert
>>>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>>>
>>>>>>
>>>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>>>>news:275f01c4a43c$8dabdc20$a301280a@phx.gbl. ..
>>>>>>>I have two user accounts in my Administrator group.

> The
>>>>>>> one registered to the local machine domain has full
>>>>>>> functionality with TIP. The other user account is
>>>>>>> registered with a work domain and has no access to
>>> TIP;
>>>>> in
>>>>>>> fact the task bar icon does not respond.
>>>>>>> I'm using a Fujitsu 4110 tablet and I have

> uninstalled
>>>>> and
>>>>>>> reinstalled SP2 twice with the same results.
>>>>>>> Any suggestions?
>>>>>>
>>>>>>
>>>>>>.
>>>>>>
>>>>
>>>>
>>>>.
>>>>

>>
>>
>>.
>>



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  #10 (permalink)  
Old 10-01-2004, 11:45 AM
Pat Ceresia
Tablet PC Guest
 
Posts: n/a
Re: TIP Problem with User Accounts

Thanks Josh. I'll check it out.
Pat
>-----Original Message-----
>http://www.sysinternals.com
>
>There is a free tool called filemon that will aid in your

troubleshooting.
>It will show you when apps try to load DLL's and other

files that fail due
>to files not found and permission problems.
>
> It's really a great utility.
>
>--
>J. Tennyson Einstein
>Einstein Technologies
>
>Tablet Enhancements for Outlook 2.0 - Change the way you

work without
>changing the applications you work in.

http://www.tabletoutlook.com
>
>
>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>news:121401c4a693$64c4a9f0$a401280a@phx.gbl...
>> Hi Chris,
>> There were domain based problems that our IT Department
>> were able to correct; however, these corrections did not
>> change the lack of TIP response in two of the three user
>> accounts. Given that TIP works on one user account but

not
>> on others, it would appear that there may be other
>> restrictions. We will do a detailed search and re-

install
>> SP2. More to follow...
>> Pat
>>>-----Original Message-----
>>>Pat, there may be a restriction set by the domain itself

>> which places limits
>>>through group policy of loading certain .exe files or

has
>> blocked you from
>>>the use of certain folders while in that account.
>>>
>>>When you're logged on to that domain account, go to

>> Start/Run and put in
>>>"rsop.msc" (without the quotes) and then tap the OK

>> button. This launches
>>>one of the policy settings areas, where you should be

>> able to view anything
>>>which might restrict your usage.
>>>
>>>If nothing jumps out at you, could you try

>> creating/adding another domain
>>>user account to the Admin Group, log in on that account

>> and see if you have
>>>the same issue. The account you're using may itself

have
>> a problem, unless
>>>the domain is restricting certain things.
>>>--
>>>Chris H.
>>>Microsoft Windows MVP/Tablet PC
>>>Tablet Creations - http://nicecreations.us/
>>>Associate Expert
>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>
>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>news:047e01c4a4f9$fc6c1450$a601280a@phx.gbl.. .
>>>> The current user account setups are interesting.
>>>>
>>>> When logged in as myself at my work Domain, in the
>>>> Control Panel/User Accounts, I am listed as part of
>>>> the "Administrators" Group. There is a second user

>> account
>>>> listed with a user name "Administrator" with a local
>>>> machine domain, e.g. (XXX-FUJITSU) and the Group is
>>>> also "Administrators".
>>>> When I log in as "Administrator" the domain is the

local
>>>> machine as above and the Group is "Administrators";
>>>> however, the second user account (me) at my work

Domain
>>>> and Group Administrators does not appear.
>>>> You will recall that when I log in as Administrator,

TIP
>>>> is fully functional. When I log in as myself the TIP

>> icon
>>>> is in the task bar but is non-responsive.
>>>> As a test, I created a new user on the local machine
>>>> Domain within the "Administrators" Group and when

logged
>>>> in as this user the TIP icon is on the task bar but it

>> is
>>>> also non responsive.
>>>> Pat
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>Ugh. I'm just posting to let you know I'm thinking.

8-
>>>> ) I'll post back in
>>>>>a bit once I digest what's going on here. This second
>>>> user account is part
>>>>>of the Administrator group, correct?
>>>>>--
>>>>>Chris H.
>>>>>Microsoft Windows MVP/Tablet PC
>>>>>Tablet Creations - http://nicecreations.us/
>>>>>Associate Expert
>>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>>
>>>>>
>>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>>>news:1bcf01c4a474$466740b0$a501280a@phx.gbl.. .
>>>>>> Thanks for getting back to me Chris.
>>>>>> The Control Panel/Regional and Language Settings

are
>>>>>> setup exactly as you've indicated. I did not need to
>>>>>> change them.
>>>>>> Pat
>>>>>>>-----Original Message-----
>>>>>>>When you're in the "disabled" account, have you

>> checked
>>>>>> in Control
>>>>>>>Panel/Regional and Language Settings/Languages tab

and
>>>>>> then tapped the
>>>>>>>Details button for the Installed Services? You

should
>>>>>> have Advanced Text
>>>>>>>Services which includes Tablet PC Correction, Tablet

>> PC
>>>>>> Correct for Windows
>>>>>>>Journal and Tablet PC Text Insertion.
>>>>>>>--
>>>>>>>Chris H.
>>>>>>>Microsoft Windows MVP/Tablet PC
>>>>>>>Tablet Creations - http://nicecreations.us/
>>>>>>>Associate Expert
>>>>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>>>>
>>>>>>>
>>>>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>>>>>news:275f01c4a43c$8dabdc20$a301280a@phx.gbl ...
>>>>>>>>I have two user accounts in my Administrator group.

>> The
>>>>>>>> one registered to the local machine domain has

full
>>>>>>>> functionality with TIP. The other user account is
>>>>>>>> registered with a work domain and has no access to
>>>> TIP;
>>>>>> in
>>>>>>>> fact the task bar icon does not respond.
>>>>>>>> I'm using a Fujitsu 4110 tablet and I have

>> uninstalled
>>>>>> and
>>>>>>>> reinstalled SP2 twice with the same results.
>>>>>>>> Any suggestions?
>>>>>>>
>>>>>>>
>>>>>>>.
>>>>>>>
>>>>>
>>>>>
>>>>>.
>>>>>
>>>
>>>
>>>.
>>>

>
>
>.
>

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  #11 (permalink)  
Old 10-02-2004, 10:28 PM
Pat Ceresia
Tablet PC Guest
 
Posts: n/a
Re: TIP Problem with User Accounts

Well more interesting findings. We thought there may have
been problems with one of the work user account because of
the "x'd" out services when we ran rsop.msc. It turned out
that the cashed credential for that account had expired.
These were updated. SP2 was uninstalled and reinstalled
and success TIP was now fully functional on the work
account where it had previously been non-responsive. All
was well in the universe until I logged on as an
administrator on the local machine domain. Unfortunately,
now TIP is non responsive on this account. I checked the
other user account I created on the local machine domain
and TIP was similarly non-responsive there as well. The
obvious first question I would ask is, does anyone have
TIP working properly on multiple user accounts on the same
tablet? Is this question worthy of starting a new thread?
Cheers, Pat
>-----Original Message-----
>Thanks Josh. I'll check it out.
>Pat
>>-----Original Message-----
>>http://www.sysinternals.com
>>
>>There is a free tool called filemon that will aid in

your
>troubleshooting.
>>It will show you when apps try to load DLL's and other

>files that fail due
>>to files not found and permission problems.
>>
>> It's really a great utility.
>>
>>--
>>J. Tennyson Einstein
>>Einstein Technologies
>>
>>Tablet Enhancements for Outlook 2.0 - Change the way you

>work without
>>changing the applications you work in.

>http://www.tabletoutlook.com
>>
>>
>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>news:121401c4a693$64c4a9f0$a401280a@phx.gbl...
>>> Hi Chris,
>>> There were domain based problems that our IT Department
>>> were able to correct; however, these corrections did

not
>>> change the lack of TIP response in two of the three

user
>>> accounts. Given that TIP works on one user account but

>not
>>> on others, it would appear that there may be other
>>> restrictions. We will do a detailed search and re-

>install
>>> SP2. More to follow...
>>> Pat
>>>>-----Original Message-----
>>>>Pat, there may be a restriction set by the domain

itself
>>> which places limits
>>>>through group policy of loading certain .exe files or

>has
>>> blocked you from
>>>>the use of certain folders while in that account.
>>>>
>>>>When you're logged on to that domain account, go to
>>> Start/Run and put in
>>>>"rsop.msc" (without the quotes) and then tap the OK
>>> button. This launches
>>>>one of the policy settings areas, where you should be
>>> able to view anything
>>>>which might restrict your usage.
>>>>
>>>>If nothing jumps out at you, could you try
>>> creating/adding another domain
>>>>user account to the Admin Group, log in on that account
>>> and see if you have
>>>>the same issue. The account you're using may itself

>have
>>> a problem, unless
>>>>the domain is restricting certain things.
>>>>--
>>>>Chris H.
>>>>Microsoft Windows MVP/Tablet PC
>>>>Tablet Creations - http://nicecreations.us/
>>>>Associate Expert
>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>
>>>>
>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>>news:047e01c4a4f9$fc6c1450$a601280a@phx.gbl. ..
>>>>> The current user account setups are interesting.
>>>>>
>>>>> When logged in as myself at my work Domain, in the
>>>>> Control Panel/User Accounts, I am listed as part of
>>>>> the "Administrators" Group. There is a second user
>>> account
>>>>> listed with a user name "Administrator" with a local
>>>>> machine domain, e.g. (XXX-FUJITSU) and the Group is
>>>>> also "Administrators".
>>>>> When I log in as "Administrator" the domain is the

>local
>>>>> machine as above and the Group is "Administrators";
>>>>> however, the second user account (me) at my work

>Domain
>>>>> and Group Administrators does not appear.
>>>>> You will recall that when I log in as Administrator,

>TIP
>>>>> is fully functional. When I log in as myself the TIP
>>> icon
>>>>> is in the task bar but is non-responsive.
>>>>> As a test, I created a new user on the local machine
>>>>> Domain within the "Administrators" Group and when

>logged
>>>>> in as this user the TIP icon is on the task bar but

it
>>> is
>>>>> also non responsive.
>>>>> Pat
>>>>>
>>>>>
>>>>>>-----Original Message-----
>>>>>>Ugh. I'm just posting to let you know I'm

thinking.
>8-
>>>>> ) I'll post back in
>>>>>>a bit once I digest what's going on here. This

second
>>>>> user account is part
>>>>>>of the Administrator group, correct?
>>>>>>--
>>>>>>Chris H.
>>>>>>Microsoft Windows MVP/Tablet PC
>>>>>>Tablet Creations - http://nicecreations.us/
>>>>>>Associate Expert
>>>>>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>>>
>>>>>>
>>>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in message
>>>>>>news:1bcf01c4a474$466740b0$a501280a@phx.gbl. ..
>>>>>>> Thanks for getting back to me Chris.
>>>>>>> The Control Panel/Regional and Language Settings

>are
>>>>>>> setup exactly as you've indicated. I did not need

to
>>>>>>> change them.
>>>>>>> Pat
>>>>>>>>-----Original Message-----
>>>>>>>>When you're in the "disabled" account, have you
>>> checked
>>>>>>> in Control
>>>>>>>>Panel/Regional and Language Settings/Languages tab

>and
>>>>>>> then tapped the
>>>>>>>>Details button for the Installed Services? You

>should
>>>>>>> have Advanced Text
>>>>>>>>Services which includes Tablet PC Correction,

Tablet
>>> PC
>>>>>>> Correct for Windows
>>>>>>>>Journal and Tablet PC Text Insertion.
>>>>>>>>--
>>>>>>>>Chris H.
>>>>>>>>Microsoft Windows MVP/Tablet PC
>>>>>>>>Tablet Creations - http://nicecreations.us/
>>>>>>>>Associate Expert
>>>>>>>>Expert Zone -

www.microsoft.com/windowsxp/expertzone
>>>>>>>>
>>>>>>>>
>>>>>>>>"Pat Ceresia" <pceresia@rogers.com> wrote in

message
>>>>>>>>news:275f01c4a43c$8dabdc20$a301280a@phx.gb l...
>>>>>>>>>I have two user accounts in my Administrator

group.
>>> The
>>>>>>>>> one registered to the local machine domain has

>full
>>>>>>>>> functionality with TIP. The other user account is
>>>>>>>>> registered with a work domain and has no access

to
>>>>> TIP;
>>>>>>> in
>>>>>>>>> fact the task bar icon does not respond.
>>>>>>>>> I'm using a Fujitsu 4110 tablet and I have
>>> uninstalled
>>>>>>> and
>>>>>>>>> reinstalled SP2 twice with the same results.
>>>>>>>>> Any suggestions?
>>>>>>>>
>>>>>>>>
>>>>>>>>.
>>>>>>>>
>>>>>>
>>>>>>
>>>>>>.
>>>>>>
>>>>
>>>>
>>>>.
>>>>

>>
>>
>>.
>>

>.
>