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  #1 (permalink)  
Old 09-25-2004, 02:04 PM
Kulvinder Singh Matharu
Newsgroup Contributor
 
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Acer C111TCi + SP2 = No Internet Explorer

After installing SP2 onto the Acer, I am now having problems with
Internet Explorer.

If I double click on IE then IE doesn't seem to run but you can see
the "iexplorer" process in the processes view. If I double click in
IE again then another "iexplorer" process is added but again the IE
window does not appear.

All other applications can access the Internet...even Windows
Explorer!

I have uninstalled SP2 and everything goes back to normal. But as
soon as I installed SP2 again then the same problem comes back again.

Is anyone else having a similar problem or knows what I can do to fix
the problem?

Thanks in advance.

--
Kulvinder Singh Matharu
Website : www.metalvortex.com
Contact : www.metalvortex.com/form/form.htm

"It ain't Coca Cola, it's rice" - The Clash
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Old 09-25-2004, 02:04 PM
  #2 (permalink)  
Old 09-25-2004, 02:04 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Acer C111TCi + SP2 = No Internet Explorer

Although this newsgroup doesn't provide direct support for Internet
Explorer, you might try going into Control Panel/Administrative Tools/Event
Viewer, click on Application in the left pane to reveal events in the right
pane.

In there, look for either yellow triangles with black exclamation points or
red circles with white X's in them. Those indicate errors, and can be
right-clicked with Properties then selected to see a portion of the error
message. The information should give an indication of what is causing the
issue.

You can also try to do a Reinstall or Repair of Internet Explorer by
following the information in this Microsoft Knowledge Base Article:
http://support.microsoft.com/default...;EN-US;q318378 If that
fails to correct the situation, I'd suggest you post whatever you may find
there, give the exact steps which result in the problem to one of the
Internet Explorer newsgroups.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Kulvinder Singh Matharu" <real-address-in-sig@lineone.net> wrote in message
news:jjoal0p2vkc75pn2906v22s8u1q4bosdae@4ax.com...
> After installing SP2 onto the Acer, I am now having problems with
> Internet Explorer.
>
> If I double click on IE then IE doesn't seem to run but you can see
> the "iexplorer" process in the processes view. If I double click in
> IE again then another "iexplorer" process is added but again the IE
> window does not appear.
>
> All other applications can access the Internet...even Windows
> Explorer!
>
> I have uninstalled SP2 and everything goes back to normal. But as
> soon as I installed SP2 again then the same problem comes back again.
>
> Is anyone else having a similar problem or knows what I can do to fix
> the problem?
>
> Thanks in advance.
>
> --
> Kulvinder Singh Matharu
> Website : www.metalvortex.com
> Contact : www.metalvortex.com/form/form.htm
>
> "It ain't Coca Cola, it's rice" - The Clash



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  #3 (permalink)  
Old 09-27-2004, 11:27 AM
JDThree [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Acer C111TCi + SP2 = No Internet Explorer

On 9/25/2004 7:38:12 AM, Kulvinder Singh Matharu wrote:
>After installing SP2 onto the Acer, I am now having problems with
>Internet Explorer.
>
>If I double click on IE then IE doesn't seem to run but you can see
>the "iexplorer" process in the processes view. If I double click in
>IE again then another "iexplorer" process is added but again the IE
>window does not appear.
>
>All other applications can access the Internet...even Windows
>Explorer!
>
>I have uninstalled SP2 and everything goes back to normal. But as
>soon as I installed SP2 again then the same problem comes back again.
>
>Is anyone else having a similar problem or knows what I can do to fix
>the problem?
>
>Thanks in advance.
>
>--
>Kulvinder Singh Matharu
>Website : www.metalvortex.com
>Contact : www.metalvortex.com/form/form.htm
>
>"It ain't Coca Cola, it's rice" - The Clash
>


Are you running Webroot's spysweeper program by any chance?
If so, exit it, and try the IE again.


--
John
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  #4 (permalink)  
Old 09-27-2004, 08:27 PM
Kulvinder Singh Matharu
Newsgroup Contributor
 
Posts: n/a
Re: Acer C111TCi + SP2 = No Internet Explorer

On Mon, 27 Sep 2004 07:33:38 -0500, "JDThree [MVP]"
<john@removeforspam.engagenet.com> wrote:

[snip]
>Are you running Webroot's spysweeper program by any chance?
>If so, exit it, and try the IE again.


Nope. I'll try and stop all my programs to see if any of them are
causing a problem. Thanks.

--
Kulvinder Singh Matharu
Website : www.metalvortex.com
Contact : www.metalvortex.com/form/form.htm

"It ain't Coca Cola, it's rice" - The Clash
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  #5 (permalink)  
Old 10-04-2004, 02:16 PM
jason
Newsgroup Contributor
 
Posts: n/a
Re: Acer C111TCi + SP2 = No Internet Explorer


My direct experience with this symptom is related to
another process keeping the IE interface from coming up.
Start killing non-critical processes one at a time. It was
an anti-virus app or ad blocking app that was the culprit.
(Can't remember which.)

-jason

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