On Mon, 10 Jan 2005 08:57:04 -0800, G2 Scuba wrote:

> Confusion I'm not the same GG as the initial post I don't have Roxio
> installed. I do have Iomega Hot burn. ;)

Ah, sorry about that. One of the risks that you take by jumping into an
active thread instead of starting a new one. :)

I don't know of any similar issues with Iomega Hot Burn that would
interfere with right click functions. That doesn't mean that there aren't
any - just haven't read about any.

When you worked through the right click info before, did you validate every
addon entry as functional? Did you try the method of disabling them so
that just the default entries were there? Then adding them back one at a
time, testing as you go?

Also, you might try using Task Manager and watch for what process is
spiking CPU usage during these slow downs. You could add some columns to
the Task Manager display (I/O read and I/O write would be good ones to try)
for further clues. There are third party process monitor that could be
helpful with this as well.

Any word in Event Viewer for errors/warnings at the times of these
slowdowns?

--
Sharon F
MS-MVP ~ Windows Shell/User

Hmmm curious - I had Iomega Hotburn installed as well - in fact I have just
re-installed it - version 2.4.5 Build 76 - I haven't applied the update yet
and I am still able to right click. Should I set a restore point and run the
update????? Hmmmmm..............

"G2 Scuba" wrote:

> Confusion I'm not the same GG as the initial post I don't have Roxio
> installed. I do have Iomega Hot burn. ;)
>
> "Sharon F" wrote:
>
> > On Mon, 10 Jan 2005 07:31:11 -0800, G2 Scuba wrote:
> >
> > > Sharron - I tried all the items in the article but alas the problem prevails.
> > > It seems it is a complete HANG it immediately goes to a "Not Resoponding"
> > > state in the task manager this goes for a right click or trying to use file,
> > > tools etc. in the menu bar. It seems the CPU usage is occupied breifly ( 3-5
> > > sec) then nothing is consuming CPU usage. Any other recommendations would be
> > > appreciated. :) G2
> >
> > You mentioned in your very first message that you suspected a Roxio
> > addon/context menu item. You have the links for the context menu handlers.
> > Here's a link in regards to CD burning:
> > http://www.aumha.org/win5/a/xpcd.htm
> >
> > In the troubleshooting section it goes over some Roxio trouble spots.
> >
> > There is mention of deleting registry keys and a few files. May want to
> > create a system restore point or manually export registry keys and retain
> > copies of the files in question (place in another folder) before making
> > changes.
> >
> > I had similar trouble on a desktop with an earlier version of Roxio (could
> > not access drive properties via right click or File menu; right click often
> > caused an error and crashed explorer) and these things helped to sort it
> > out for me. Perhaps they'll be of some help to you too.
> >
> > --
> > Sharon F
> > MS-MVP ~ Windows Shell/User
> >

Definitely.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Scott" <Scott@discussions.microsoft.com> wrote in message
news:BDF1C2F4-D8E7-484C-B2CB-1E50A526D98D@microsoft.com...
> Hmmm curious - I had Iomega Hotburn installed as well - in fact I have
> just
> re-installed it - version 2.4.5 Build 76 - I haven't applied the update
> yet
> and I am still able to right click. Should I set a restore point and run
> the
> update????? Hmmmmm..............
>
> "G2 Scuba" wrote:
>
>> Confusion I'm not the same GG as the initial post I don't have Roxio
>> installed. I do have Iomega Hot burn. ;)
>>
>> "Sharon F" wrote:
>>
>> > On Mon, 10 Jan 2005 07:31:11 -0800, G2 Scuba wrote:
>> >
>> > > Sharron - I tried all the items in the article but alas the problem
>> > > prevails.
>> > > It seems it is a complete HANG it immediately goes to a "Not
>> > > Resoponding"
>> > > state in the task manager this goes for a right click or trying to
>> > > use file,
>> > > tools etc. in the menu bar. It seems the CPU usage is occupied
>> > > breifly ( 3-5
>> > > sec) then nothing is consuming CPU usage. Any other recommendations
>> > > would be
>> > > appreciated. :) G2
>> >
>> > You mentioned in your very first message that you suspected a Roxio
>> > addon/context menu item. You have the links for the context menu
>> > handlers.
>> > Here's a link in regards to CD burning:
>> > http://www.aumha.org/win5/a/xpcd.htm
>> >
>> > In the troubleshooting section it goes over some Roxio trouble spots.
>> >
>> > There is mention of deleting registry keys and a few files. May want to
>> > create a system restore point or manually export registry keys and
>> > retain
>> > copies of the files in question (place in another folder) before making
>> > changes.
>> >
>> > I had similar trouble on a desktop with an earlier version of Roxio
>> > (could
>> > not access drive properties via right click or File menu; right click
>> > often
>> > caused an error and crashed explorer) and these things helped to sort
>> > it
>> > out for me. Perhaps they'll be of some help to you too.
>> >
>> > --
>> > Sharon F
>> > MS-MVP ~ Windows Shell/User
>> >

Mine is IO Hot Burn Pro 2.2.29 Build 29

How did it go?



"Scott" wrote:

> Hmmm curious - I had Iomega Hotburn installed as well - in fact I have just
> re-installed it - version 2.4.5 Build 76 - I haven't applied the update yet
> and I am still able to right click. Should I set a restore point and run the
> update????? Hmmmmm..............
>
> "G2 Scuba" wrote:
>
> > Confusion I'm not the same GG as the initial post I don't have Roxio
> > installed. I do have Iomega Hot burn. ;)
> >
> > "Sharon F" wrote:
> >
> > > On Mon, 10 Jan 2005 07:31:11 -0800, G2 Scuba wrote:
> > >
> > > > Sharron - I tried all the items in the article but alas the problem prevails.
> > > > It seems it is a complete HANG it immediately goes to a "Not Resoponding"
> > > > state in the task manager this goes for a right click or trying to use file,
> > > > tools etc. in the menu bar. It seems the CPU usage is occupied breifly ( 3-5
> > > > sec) then nothing is consuming CPU usage. Any other recommendations would be
> > > > appreciated. :) G2
> > >
> > > You mentioned in your very first message that you suspected a Roxio
> > > addon/context menu item. You have the links for the context menu handlers.
> > > Here's a link in regards to CD burning:
> > > http://www.aumha.org/win5/a/xpcd.htm
> > >
> > > In the troubleshooting section it goes over some Roxio trouble spots.
> > >
> > > There is mention of deleting registry keys and a few files. May want to
> > > create a system restore point or manually export registry keys and retain
> > > copies of the files in question (place in another folder) before making
> > > changes.
> > >
> > > I had similar trouble on a desktop with an earlier version of Roxio (could
> > > not access drive properties via right click or File menu; right click often
> > > caused an error and crashed explorer) and these things helped to sort it
> > > out for me. Perhaps they'll be of some help to you too.
> > >
> > > --
> > > Sharon F
> > > MS-MVP ~ Windows Shell/User
> > >

OK so I've been wonking on this issue and some really weird stuff has just
happened. Not sure what it means and maybe the information provided below
will help those of you with bigger brains than me identify the cause of this
particular problem.

1) Used shellexview to disable all non-microsoft and 2 items that were "Yes"
in the My computer column.

1a) tried right clicking - got "Not responding"

2) Was Trying to Use task manager to Identify spikes in CPU usage ~29%
nothing significant. Seems some critical systems only.

2a) tried right clicking - got "Not responding" multiple times.

3) Through all this the only way to cancel what was happening was to use
task manager to "End Task"

4) Now I left the My computer window open for a few minutes [not previously
done] while researching this problem and some of the services [ I had tried
to end some critical process to no avail :) ]

5) When I right -clicked this time I the actual drop down occured and I
could access the File menu as well but immediately the "windows has
encountered a problem" box popped up. While that box was up I could navigate
the file menu and the drop down. As soon as I clicked "don't send" the "My
computer" task ended itself as if I had gone to task mgr myself.

6) Trying to reproduce. The only variables were trying to kill some
critical process (like I said to no avail) and leaving the window open for
some time prior to attempting a right click.

Maybe this will help some of you who really know what is going on behind the
"smoke and mirrors" of the microsoft os :)

Still can reprodce
Greg

Still Can't Can't Can't reproduce.

Sorry typo :|

"G2 Scuba" wrote:

> OK so I've been wonking on this issue and some really weird stuff has just
> happened. Not sure what it means and maybe the information provided below
> will help those of you with bigger brains than me identify the cause of this
> particular problem.
>
> 1) Used shellexview to disable all non-microsoft and 2 items that were "Yes"
> in the My computer column.
>
> 1a) tried right clicking - got "Not responding"
>
> 2) Was Trying to Use task manager to Identify spikes in CPU usage ~29%
> nothing significant. Seems some critical systems only.
>
> 2a) tried right clicking - got "Not responding" multiple times.
>
> 3) Through all this the only way to cancel what was happening was to use
> task manager to "End Task"
>
> 4) Now I left the My computer window open for a few minutes [not previously
> done] while researching this problem and some of the services [ I had tried
> to end some critical process to no avail :) ]
>
> 5) When I right -clicked this time I the actual drop down occured and I
> could access the File menu as well but immediately the "windows has
> encountered a problem" box popped up. While that box was up I could navigate
> the file menu and the drop down. As soon as I clicked "don't send" the "My
> computer" task ended itself as if I had gone to task mgr myself.
>
> 6) Trying to reproduce. The only variables were trying to kill some
> critical process (like I said to no avail) and leaving the window open for
> some time prior to attempting a right click.
>
> Maybe this will help some of you who really know what is going on behind the
> "smoke and mirrors" of the microsoft os :)
>
> Still can reprodce
> Greg

On Tue, 11 Jan 2005 06:11:12 -0800, G2 Scuba wrote:

> Still Can't Can't Can't reproduce.
>
> Sorry typo :|
>

I'm out of suggestions unfortunately. The most common causes for this
problem are the items you are already checking out. You might want to post
more about this in the regular winxp newsgroups (microsoft.public.winxp.*)
since you're dealing with a Windows XP problem that crops in all versions,
not just the Tablet Edition. Maybe someone over there will be able to
suggest something you haven't tried already.

--
Sharon F
MS-MVP ~ Windows Shell/User

On Tue, 11 Jan 2005 10:25:09 -0600, Sharon F wrote:

> On Tue, 11 Jan 2005 06:11:12 -0800, G2 Scuba wrote:
>
>
> I'm out of suggestions unfortunately. The most common causes for this
> problem are the items you are already checking out. You might want to post
> more about this in the regular winxp newsgroups (microsoft.public.winxp.*)
> since you're dealing with a Windows XP problem that crops in all versions,
> not just the Tablet Edition. Maybe someone over there will be able to
> suggest something you haven't tried already.

PS: Try creating a new user account. Log on with it and test to see if it
has the same problems as your everyday account.
--
Sharon F
MS-MVP ~ Windows Shell/User

8-) That's what I suggested back on December 15, Sharon.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Sharon F" <sharonfDEL@ETEmvps.org> wrote in message
news:u4q7%238$9EHA.2676@TK2MSFTNGP12.phx.gbl...
> On Tue, 11 Jan 2005 10:25:09 -0600, Sharon F wrote:
>
>> On Tue, 11 Jan 2005 06:11:12 -0800, G2 Scuba wrote:
>>
>>
>> I'm out of suggestions unfortunately. The most common causes for this
>> problem are the items you are already checking out. You might want to
>> post
>> more about this in the regular winxp newsgroups
>> (microsoft.public.winxp.*)
>> since you're dealing with a Windows XP problem that crops in all
>> versions,
>> not just the Tablet Edition. Maybe someone over there will be able to
>> suggest something you haven't tried already.
>
> PS: Try creating a new user account. Log on with it and test to see if it
> has the same problems as your everyday account.
> --
> Sharon F
> MS-MVP ~ Windows Shell/User

Thanks again to you all for your time and efforts.

G2

"Chris H." wrote:

> 8-) That's what I suggested back on December 15, Sharon.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Sharon F" <sharonfDEL@ETEmvps.org> wrote in message
> news:u4q7%238$9EHA.2676@TK2MSFTNGP12.phx.gbl...
> > On Tue, 11 Jan 2005 10:25:09 -0600, Sharon F wrote:
> >
> >> On Tue, 11 Jan 2005 06:11:12 -0800, G2 Scuba wrote:
> >>
> >>
> >> I'm out of suggestions unfortunately. The most common causes for this
> >> problem are the items you are already checking out. You might want to
> >> post
> >> more about this in the regular winxp newsgroups
> >> (microsoft.public.winxp.*)
> >> since you're dealing with a Windows XP problem that crops in all
> >> versions,
> >> not just the Tablet Edition. Maybe someone over there will be able to
> >> suggest something you haven't tried already.
> >
> > PS: Try creating a new user account. Log on with it and test to see if it
> > has the same problems as your everyday account.
> > --
> > Sharon F
> > MS-MVP ~ Windows Shell/User
>
>
>

We're trying. 8-) If you would send me an email via my web site, I will
pursue another avenue with you outside the newsgroup.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"G2 Scuba" <G2Scuba@discussions.microsoft.com> wrote in message
news:CC9976A2-41EE-439F-9097-3FF8EE23F4E3@microsoft.com...
> Thanks again to you all for your time and efforts.
>
> G2
>
> "Chris H." wrote:
>
>> 8-) That's what I suggested back on December 15, Sharon.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "Sharon F" <sharonfDEL@ETEmvps.org> wrote in message
>> news:u4q7%238$9EHA.2676@TK2MSFTNGP12.phx.gbl...
>> > On Tue, 11 Jan 2005 10:25:09 -0600, Sharon F wrote:
>> >
>> >> On Tue, 11 Jan 2005 06:11:12 -0800, G2 Scuba wrote:
>> >>
>> >>
>> >> I'm out of suggestions unfortunately. The most common causes for this
>> >> problem are the items you are already checking out. You might want to
>> >> post
>> >> more about this in the regular winxp newsgroups
>> >> (microsoft.public.winxp.*)
>> >> since you're dealing with a Windows XP problem that crops in all
>> >> versions,
>> >> not just the Tablet Edition. Maybe someone over there will be able to
>> >> suggest something you haven't tried already.
>> >
>> > PS: Try creating a new user account. Log on with it and test to see if
>> > it
>> > has the same problems as your everyday account.
>> > --
>> > Sharon F
>> > MS-MVP ~ Windows Shell/User
>>
>>
>>

On Tue, 11 Jan 2005 09:16:27 -0800, Chris H. wrote:

> 8-) That's what I suggested back on December 15, Sharon.

Yes, but for Scott not G2
Should have known that you had that covered though. :)

--
Sharon F
MS-MVP ~ Windows Shell/User

Guess the thread didn't get read, then. 8-)
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Sharon F" <sharonfDEL@ETEmvps.org> wrote in message
news:%23C$bOgB%23EHA.1188@tk2msftngp13.phx.gbl...
> On Tue, 11 Jan 2005 09:16:27 -0800, Chris H. wrote:
>
>> 8-) That's what I suggested back on December 15, Sharon.
>
> Yes, but for Scott not G2
> Should have known that you had that covered though. :)
>
> --
> Sharon F
> MS-MVP ~ Windows Shell/User