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Old 09-20-2004, 03:19 PM
Jim Stover
Newsgroup Contributor
 
Posts: n/a
Re: Digitizer not working?

Chris,

I agree with you. I haved no intention of trying to fix it myself. I have
simply tried to press on the screen in the effected area and the corners of
the screen to get the pen to work in the bad area for a while. My unit must
have been opened for repairs by whomever bought it originally and then they
returned it. Hence, it was considered an open item when I bought it. I
noticed the paint missing a little and a stress to the plastic in the bottom
left corner of the main unit. It was also cracked in the corner, in which
case, the plastic has now broken off in that corner (it may have even been
dropped by the first buyer).

BTW: I wasn't asking for any help solving hardware issues, I was simply
responding to Michelle's question about anyone else with a Toshiba having
digitizer problems.

I still would like to know if there are any studies on the lifetimes of the
digitizer screens in Tablet PCs.

Thanks,

Jim

From: "Chris H." <winxpnews********.com>
Subject: Re: Digitizer not working?
Date: Monday, September 20, 2004 9:54 AM

Jim, a hardware issue isn't one we can solve in this newsgroup. I know it
has been reported that if you firmly but carefully press on the corners of
the screen, that "may" help.

However, I think you should contact Toshiba immediately and report your
issues so they can deal with it under warranty. If you were to break the
machine attempting to fix it yourself, they would rightfully be able to tell
you they can't help.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Jim Stover" <Stoverje@alltel.net> wrote in message
news:edRwaOxnEHA.2764@TK2MSFTNGP11.phx.gbl...
> Michelle,
>
> I am having problems with my digitizer screen on my Toshiba 3505 also. I
> have a strip about 1/3 of the way in from the left side in portrait mode.
> I keep pressing on the screen through that area and it helps for a short
> time while using it. The amount of time I get varies. It is indeed
> frustrating. I use mine daily and would have a hard time giving it up for
> a few days or more. I purchased mine as an open item at Best Buy (only one
> they had). However, I noticed later that the case had been opened and some
> of the plastic in the one corner was cracked and now broke off. I also
> live far away from Best Buy which makes it difficult to go there. I read
> some messages from another 3505 user who went through a couple of
> digitizer replacements. I wonder if other makes/models have similar
> problems over time. I have used mine daily for about 10 months now. I
> wonder what the lifespan of the digitizers is?
>
> I wish you the best,
>
> Jim
> "Michelle" <huntm@nc.rr.com> wrote in message
> news:u%233jNhGmEHA.4004@TK2MSFTNGP10.phx.gbl...
>> All --
>>
>> I have a Toshiba Portege 3505. I loved it at first, but then the
>> digitizer stopped working. There would be large areas on the screen that
>> just would not accept ink. It was still under warranty, so I got the
>> digitizer replaced and it worked great for about 3 months, but then the
>> problem came back (this time in different spots). Now, 6 months after
>> getting it replaced, the digitizer doesn't seem to work at all and the
>> Tablet pretty much doesn't accept any ink. Has anyone else ever had this
>> problem? It's still a fine laptop, but basically useless as a Tablet. I
>> am considering getting another one, thinking maybe my particular machine
>> is a lemon, but before I do that I want to hear if this is a common
>> problem with Toshibas (so maybe I should look at a different brand) or
>> not.
>>
>> Any insight folks could provide would be greatly appreciataed.
>>
>>

>
>




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Old 09-20-2004, 03:19 PM
  #2 (permalink)  
Old 09-20-2004, 03:19 PM
Chris H.
Newsgroup Contributor
 
Posts: n/a
Re: Digitizer not working?

I have to smile about the lifetimes for the digitizers, Jim, because Tablets
have been on the market less than two years at this point. There really
isn't much history behind them, however I can say the basic companies which
supply the hardware for all Tablets are a handful of the most experienced
screen producers in the world. I'm sure they've done major testing before
putting the products out.

Even though it seems you have a "second hand" Tablet, I would still suggest
following up through Toshiba to find out where the local repair center is
located. In my case, it is a smallish company which contracts various
manufacturers to do work locally, and you may run into the same situation I
did where the folks will be of vast assistance. With my M200, it apparently
realized it was going on a 90-minute ride for repair and decided to
straighten up rather than facing surgery. 8-)
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Jim Stover" <Stoverje@alltel.net> wrote in message
news:OA2hddznEHA.608@TK2MSFTNGP09.phx.gbl...
> Chris,
>
> I agree with you. I haved no intention of trying to fix it myself. I have
> simply tried to press on the screen in the effected area and the corners
> of the screen to get the pen to work in the bad area for a while. My unit
> must have been opened for repairs by whomever bought it originally and
> then they returned it. Hence, it was considered an open item when I bought
> it. I noticed the paint missing a little and a stress to the plastic in
> the bottom left corner of the main unit. It was also cracked in the
> corner, in which case, the plastic has now broken off in that corner (it
> may have even been dropped by the first buyer).
>
> BTW: I wasn't asking for any help solving hardware issues, I was simply
> responding to Michelle's question about anyone else with a Toshiba having
> digitizer problems.
>
> I still would like to know if there are any studies on the lifetimes of
> the digitizer screens in Tablet PCs.
>
> Thanks,
>
> Jim
>
> From: "Chris H." <winxpnews********.com>
> Subject: Re: Digitizer not working?
> Date: Monday, September 20, 2004 9:54 AM
>
> Jim, a hardware issue isn't one we can solve in this newsgroup. I know it
> has been reported that if you firmly but carefully press on the corners of
> the screen, that "may" help.
>
> However, I think you should contact Toshiba immediately and report your
> issues so they can deal with it under warranty. If you were to break the
> machine attempting to fix it yourself, they would rightfully be able to
> tell
> you they can't help.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Jim Stover" <Stoverje@alltel.net> wrote in message
> news:edRwaOxnEHA.2764@TK2MSFTNGP11.phx.gbl...
>> Michelle,
>>
>> I am having problems with my digitizer screen on my Toshiba 3505 also. I
>> have a strip about 1/3 of the way in from the left side in portrait mode.
>> I keep pressing on the screen through that area and it helps for a short
>> time while using it. The amount of time I get varies. It is indeed
>> frustrating. I use mine daily and would have a hard time giving it up for
>> a few days or more. I purchased mine as an open item at Best Buy (only
>> one
>> they had). However, I noticed later that the case had been opened and
>> some
>> of the plastic in the one corner was cracked and now broke off. I also
>> live far away from Best Buy which makes it difficult to go there. I read
>> some messages from another 3505 user who went through a couple of
>> digitizer replacements. I wonder if other makes/models have similar
>> problems over time. I have used mine daily for about 10 months now. I
>> wonder what the lifespan of the digitizers is?
>>
>> I wish you the best,
>>
>> Jim
>> "Michelle" <huntm@nc.rr.com> wrote in message
>> news:u%233jNhGmEHA.4004@TK2MSFTNGP10.phx.gbl...
>>> All --
>>>
>>> I have a Toshiba Portege 3505. I loved it at first, but then the
>>> digitizer stopped working. There would be large areas on the screen
>>> that
>>> just would not accept ink. It was still under warranty, so I got the
>>> digitizer replaced and it worked great for about 3 months, but then the
>>> problem came back (this time in different spots). Now, 6 months after
>>> getting it replaced, the digitizer doesn't seem to work at all and the
>>> Tablet pretty much doesn't accept any ink. Has anyone else ever had
>>> this
>>> problem? It's still a fine laptop, but basically useless as a Tablet.
>>> I
>>> am considering getting another one, thinking maybe my particular machine
>>> is a lemon, but before I do that I want to hear if this is a common
>>> problem with Toshibas (so maybe I should look at a different brand) or
>>> not.
>>>
>>> Any insight folks could provide would be greatly appreciataed.
>>>
>>>

>>
>>

>
>
>



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