Hello. I just got a Tecra M7 this week, and I've been eager to use
Paint Shop Pro and the GIMP on it. I was disappointed to discover they
didn't detect the pressure-sensitive pen until I read that I needed to
install a Wacom driver. I got it from here:
http://www.wacom.com/tabletpc/driver.cfm

At first it worked great. Then it mysteriously stopped working. I
eventually figured out that it only works when the computer is
rebooted, and ceases working after hibernation and resume. When it
stops working I mean it loses pressure sensitivity in Paint Shop and
GIMP, but still functions for handwriting and pointing and clicking. On
one occasion the pen ceased to have any function at all (it didn't even
move the cursor) when I resumed from hibernation, but it was working
again after a reboot.

Any suggestions?

This is a bit of a puzzlement. Do you have PSP and GIMP open when you're
using Hibernation? Does it make a difference? The only problem I've noted
regarding Hibernation is if you happen to mistakenly hit the Shift Key
before entering Hibernation with a password on the account, which would give
you all CAPS when you return from Hibernation.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Weeble" <clockworksaint******.com> wrote in message
news:1168045028.613736.139510@q40g2000cwq.googlegr oups.com...
> Hello. I just got a Tecra M7 this week, and I've been eager to use
> Paint Shop Pro and the GIMP on it. I was disappointed to discover they
> didn't detect the pressure-sensitive pen until I read that I needed to
> install a Wacom driver. I got it from here:
> http://www.wacom.com/tabletpc/driver.cfm
>
> At first it worked great. Then it mysteriously stopped working. I
> eventually figured out that it only works when the computer is
> rebooted, and ceases working after hibernation and resume. When it
> stops working I mean it loses pressure sensitivity in Paint Shop and
> GIMP, but still functions for handwriting and pointing and clicking. On
> one occasion the pen ceased to have any function at all (it didn't even
> move the cursor) when I resumed from hibernation, but it was working
> again after a reboot.
>
> Any suggestions?
>

In message <1168045028.613736.139510@q40g2000cwq.googlegroups .com>,
Weeble <clockworksaint******.com> writes
>Hello. I just got a Tecra M7 this week, and I've been eager to use
>Paint Shop Pro and the GIMP on it. I was disappointed to discover they
>didn't detect the pressure-sensitive pen until I read that I needed to
>install a Wacom driver. I got it from here:
>http://www.wacom.com/tabletpc/driver.cfm
>
>At first it worked great. Then it mysteriously stopped working. I
>eventually figured out that it only works when the computer is
>rebooted, and ceases working after hibernation and resume. When it
>stops working I mean it loses pressure sensitivity in Paint Shop and
>GIMP, but still functions for handwriting and pointing and clicking. On
>one occasion the pen ceased to have any function at all (it didn't even
>move the cursor) when I resumed from hibernation, but it was working
>again after a reboot.
>
>Any suggestions?
>

Sorry, can't help with the hibernate problem.

Can you tell me if GIMP now works OK with the tablet rotated into
Portrait mode?

I tried installing it on my Tablet sometime last year, and although it
worked fine in landscape, the pen movement in portrait mode was
inverted.

Apparently GIMP uses the legacy Wintab API in the Wacom drivers and it
doesn't support rotation, whereas most Tablet software now uses the HID
API which does.

I haven't seen any traffic on the GIMP support forums that suggest its
been fixed. It would be nice to hear that it has. Then I will try again.

Regards
--
Peter R Cook

I'm afraid I do have the same problem. I posted a question in
comp.graphics.apps.gimp about it. I'll see what response I get. Right
now I'm working around it by always switching to landscape for GIMP.
The gravity-sensitive rotate button is quite helpful for switching back
and forth a lot, but it's not intuitive at all! I suppose the tutorial
probably explains it, but I just skipped that.

I should also note that I can't get the GIMP input devices dialog to
work. As soon as I switch away from the puck, the panel in the centre
with the axis controls goes blank, and doesn't come back no matter
which input device I select to configure. I have to make changes direct
to the settings file.

Invalid wrote:
> In message <1168045028.613736.139510@q40g2000cwq.googlegroups .com>,
> Weeble <clockworksaint******.com> writes
> >Hello. I just got a Tecra M7 this week, and I've been eager to use
> >Paint Shop Pro and the GIMP on it. I was disappointed to discover they
> >didn't detect the pressure-sensitive pen until I read that I needed to
> >install a Wacom driver. I got it from here:
> >http://www.wacom.com/tabletpc/driver.cfm
> >
> >At first it worked great. Then it mysteriously stopped working. I
> >eventually figured out that it only works when the computer is
> >rebooted, and ceases working after hibernation and resume. When it
> >stops working I mean it loses pressure sensitivity in Paint Shop and
> >GIMP, but still functions for handwriting and pointing and clicking. On
> >one occasion the pen ceased to have any function at all (it didn't even
> >move the cursor) when I resumed from hibernation, but it was working
> >again after a reboot.
> >
> >Any suggestions?
> >
>
> Sorry, can't help with the hibernate problem.
>
> Can you tell me if GIMP now works OK with the tablet rotated into
> Portrait mode?
>
> I tried installing it on my Tablet sometime last year, and although it
> worked fine in landscape, the pen movement in portrait mode was
> inverted.
>
> Apparently GIMP uses the legacy Wintab API in the Wacom drivers and it
> doesn't support rotation, whereas most Tablet software now uses the HID
> API which does.
>
> I haven't seen any traffic on the GIMP support forums that suggest its
> been fixed. It would be nice to hear that it has. Then I will try again.
>
> Regards
> --
> Peter R Cook

It looks like it does make a difference if they're open. I'd need to
test it more to be sure, but it seems okay if I shut them all before
hibernation, but if any of them is open, after hibernation the pen is
back to behaving like a simple mouse again, for both PSP (which is
version 8, by the way) and for GIMP. This persists even if I close them
down and re-open them. From this I'd guess that the service is dying if
it's in use during hibernation...

....okay, I just went and checked. If I restart the "TabletService"
service, the functions recover.

Chris H. wrote:
> This is a bit of a puzzlement. Do you have PSP and GIMP open when you're
> using Hibernation? Does it make a difference? The only problem I've noted
> regarding Hibernation is if you happen to mistakenly hit the Shift Key
> before entering Hibernation with a password on the account, which would give
> you all CAPS when you return from Hibernation.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Weeble" <clockworksaint******.com> wrote in message
> news:1168045028.613736.139510@q40g2000cwq.googlegr oups.com...
> > Hello. I just got a Tecra M7 this week, and I've been eager to use
> > Paint Shop Pro and the GIMP on it. I was disappointed to discover they
> > didn't detect the pressure-sensitive pen until I read that I needed to
> > install a Wacom driver. I got it from here:
> > http://www.wacom.com/tabletpc/driver.cfm
> >
> > At first it worked great. Then it mysteriously stopped working. I
> > eventually figured out that it only works when the computer is
> > rebooted, and ceases working after hibernation and resume. When it
> > stops working I mean it loses pressure sensitivity in Paint Shop and
> > GIMP, but still functions for handwriting and pointing and clicking. On
> > one occasion the pen ceased to have any function at all (it didn't even
> > move the cursor) when I resumed from hibernation, but it was working
> > again after a reboot.
> >
> > Any suggestions?
> >

Good information, thanks. I'm going to bounce this off some folks and see
if there's a solution. But before I do, just to be clear, are you saying
after Hibernation, (1) everything works normally except PSP and GIMP, but
restarting TabletService brings back the functions in those two programs, or
(2) Hibernation is causing loss of pen all the way around?

If it is #1, I believe that is going to be an issue where the two programs
aren't picking up the right "signal" on resumption, and the solution of
closing them before Hibernation (other than the programs authors waking them
up to pen usage with updates) is the best you're going to do.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Weeble" <clockworksaint******.com> wrote in message
news:1168086973.671442.265720@s34g2000cwa.googlegr oups.com...
> It looks like it does make a difference if they're open. I'd need to
> test it more to be sure, but it seems okay if I shut them all before
> hibernation, but if any of them is open, after hibernation the pen is
> back to behaving like a simple mouse again, for both PSP (which is
> version 8, by the way) and for GIMP. This persists even if I close them
> down and re-open them. From this I'd guess that the service is dying if
> it's in use during hibernation...
>
> ...okay, I just went and checked. If I restart the "TabletService"
> service, the functions recover.
>
> Chris H. wrote:
>> This is a bit of a puzzlement. Do you have PSP and GIMP open when you're
>> using Hibernation? Does it make a difference? The only problem I've
>> noted
>> regarding Hibernation is if you happen to mistakenly hit the Shift Key
>> before entering Hibernation with a password on the account, which would
>> give
>> you all CAPS when you return from Hibernation.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "Weeble" <clockworksaint******.com> wrote in message
>> news:1168045028.613736.139510@q40g2000cwq.googlegr oups.com...
>> > Hello. I just got a Tecra M7 this week, and I've been eager to use
>> > Paint Shop Pro and the GIMP on it. I was disappointed to discover they
>> > didn't detect the pressure-sensitive pen until I read that I needed to
>> > install a Wacom driver. I got it from here:
>> > http://www.wacom.com/tabletpc/driver.cfm
>> >
>> > At first it worked great. Then it mysteriously stopped working. I
>> > eventually figured out that it only works when the computer is
>> > rebooted, and ceases working after hibernation and resume. When it
>> > stops working I mean it loses pressure sensitivity in Paint Shop and
>> > GIMP, but still functions for handwriting and pointing and clicking. On
>> > one occasion the pen ceased to have any function at all (it didn't even
>> > move the cursor) when I resumed from hibernation, but it was working
>> > again after a reboot.
>> >
>> > Any suggestions?
>> >
>

Chris H. wrote:
> Good information, thanks. I'm going to bounce this off some folks and see
> if there's a solution. But before I do, just to be clear, are you saying
> after Hibernation, (1) everything works normally except PSP and GIMP, but
> restarting TabletService brings back the functions in those two programs, or
> (2) Hibernation is causing loss of pen all the way around?

(1) is closest. I *think* now that the behaviour is like this:

If I hibernate and resume without PSP or GIMP running, everything is
okay. If I start them, they are okay. If I hibernate and resume while
one of them is running, the pressure sensitivity disappears in those
applications, and *stays gone*, even if I quit and restart those
applications, until I restart the TabletService service.

I believe there is a (potentially unrelated) problem that occasionally
causes the pen to cease to function entirely upon resuming from
hibernation, but this is not easily reproduceable - it has only
happened to me twice so far.

> If it is #1, I believe that is going to be an issue where the two programs
> aren't picking up the right "signal" on resumption, and the solution of
> closing them before Hibernation (other than the programs authors waking them
> up to pen usage with updates) is the best you're going to do.

It could be, but I would note that even if only one of them is running
at hibernation, the other will also be unable to function until the
service is restarted.

Thanks for your help so far.

In message <1168115123.623607.66410@38g2000cwa.googlegroups.c om>, Weeble
<clockworksaint******.com> writes
>Chris H. wrote:
>> Good information, thanks. I'm going to bounce this off some folks and see
>> if there's a solution. But before I do, just to be clear, are you saying
>> after Hibernation, (1) everything works normally except PSP and GIMP, but
>> restarting TabletService brings back the functions in those two programs, or
>> (2) Hibernation is causing loss of pen all the way around?
>
>(1) is closest. I *think* now that the behaviour is like this:
>
>If I hibernate and resume without PSP or GIMP running, everything is
>okay. If I start them, they are okay. If I hibernate and resume while
>one of them is running, the pressure sensitivity disappears in those
>applications, and *stays gone*, even if I quit and restart those
>applications, until I restart the TabletService service.
>
>I believe there is a (potentially unrelated) problem that occasionally
>causes the pen to cease to function entirely upon resuming from
>hibernation, but this is not easily reproduceable - it has only
>happened to me twice so far.
>
>> If it is #1, I believe that is going to be an issue where the two programs
>> aren't picking up the right "signal" on resumption, and the solution of
>> closing them before Hibernation (other than the programs authors waking them
>> up to pen usage with updates) is the best you're going to do.
>
>It could be, but I would note that even if only one of them is running
>at hibernation, the other will also be unable to function until the
>service is restarted.
>
>Thanks for your help so far.
>
Does PSP work properly in portrait mode?

If not then you may be looking at another bug in the Wintab API of the
Wacom pressure sensitive drivers.

From your description it sounds as if the Wintab API fails to recover
properly from hibernation if any program is "attached". Restarting
Tablet services resets the API.

I suspect this is back to Wacom for a fix - if they are interested.

Regards
--
Peter R Cook

Invalid wrote:
> Does PSP work properly in portrait mode?

It does, but it would appear to simply be using the mouse cursor
position. If I jostle the touch-pad while drawing with the stylus in
PSP, I get a very squiggly line as the two fight to position the mouse
cursor. In GIMP, jostling the the touch-pad while drawing has no effect
on the line I draw. (Also, it might be entirely in my head, but GIMP
feels sharper, as though it's following my movements slightly quicker.)

> If not then you may be looking at another bug in the Wintab API of the
> Wacom pressure sensitive drivers.
>
> From your description it sounds as if the Wintab API fails to recover
> properly from hibernation if any program is "attached". Restarting
> Tablet services resets the API.

That's what it looks like to me.

Weeble wrote:
> It does, but it would appear to simply be using the mouse cursor
> position.

To follow up on this, I'm now pretty sure that PSP8 just uses the mouse
cursor position for tablet input, in contrast to GIMP which can pick up
on movements smaller than a screen-pixel. This becomes pretty obvious
if you draw something very tiny when zoomed out to a factor like 12%.
When you zoom back in in PSP8 you can see you've drawn only horizontal,
vertical and 45 degree lines in a grid pattern, whereas in GIMP you
have smooth, detailed lines.

I have similar problem, it happen to me for when onenotes 2007 is open. as
matter of fact, for me right now, my HP tc4200 does not even hinbernate, it
just sleep, and the pen function is just lost when ever it recover from sleep.

"Weeble" wrote:

> I'm afraid I do have the same problem. I posted a question in
> comp.graphics.apps.gimp about it. I'll see what response I get. Right
> now I'm working around it by always switching to landscape for GIMP.
> The gravity-sensitive rotate button is quite helpful for switching back
> and forth a lot, but it's not intuitive at all! I suppose the tutorial
> probably explains it, but I just skipped that.
>
> I should also note that I can't get the GIMP input devices dialog to
> work. As soon as I switch away from the puck, the panel in the centre
> with the axis controls goes blank, and doesn't come back no matter
> which input device I select to configure. I have to make changes direct
> to the settings file.
>
> Invalid wrote:
> > In message <1168045028.613736.139510@q40g2000cwq.googlegroups .com>,
> > Weeble <clockworksaint******.com> writes
> > >Hello. I just got a Tecra M7 this week, and I've been eager to use
> > >Paint Shop Pro and the GIMP on it. I was disappointed to discover they
> > >didn't detect the pressure-sensitive pen until I read that I needed to
> > >install a Wacom driver. I got it from here:
> > >http://www.wacom.com/tabletpc/driver.cfm
> > >
> > >At first it worked great. Then it mysteriously stopped working. I
> > >eventually figured out that it only works when the computer is
> > >rebooted, and ceases working after hibernation and resume. When it
> > >stops working I mean it loses pressure sensitivity in Paint Shop and
> > >GIMP, but still functions for handwriting and pointing and clicking. On
> > >one occasion the pen ceased to have any function at all (it didn't even
> > >move the cursor) when I resumed from hibernation, but it was working
> > >again after a reboot.
> > >
> > >Any suggestions?
> > >
> >
> > Sorry, can't help with the hibernate problem.
> >
> > Can you tell me if GIMP now works OK with the tablet rotated into
> > Portrait mode?
> >
> > I tried installing it on my Tablet sometime last year, and although it
> > worked fine in landscape, the pen movement in portrait mode was
> > inverted.
> >
> > Apparently GIMP uses the legacy Wintab API in the Wacom drivers and it
> > doesn't support rotation, whereas most Tablet software now uses the HID
> > API which does.
> >
> > I haven't seen any traffic on the GIMP support forums that suggest its
> > been fixed. It would be nice to hear that it has. Then I will try again.
> >
> > Regards
> > --
> > Peter R Cook
>
>

I have the same problem on my tc4200. All pen function is loss after
resuming from sleep.

I can get it back by rebooting, or by going into device manager and
disabling and re-enabling the Wacom device.

"Jonathan Chiang" wrote:

> I have similar problem, it happen to me for when onenotes 2007 is open. as
> matter of fact, for me right now, my HP tc4200 does not even hinbernate, it
> just sleep, and the pen function is just lost when ever it recover from sleep.
>
> "Weeble" wrote:
>
> > I'm afraid I do have the same problem. I posted a question in
> > comp.graphics.apps.gimp about it. I'll see what response I get. Right
> > now I'm working around it by always switching to landscape for GIMP.
> > The gravity-sensitive rotate button is quite helpful for switching back
> > and forth a lot, but it's not intuitive at all! I suppose the tutorial
> > probably explains it, but I just skipped that.
> >
> > I should also note that I can't get the GIMP input devices dialog to
> > work. As soon as I switch away from the puck, the panel in the centre
> > with the axis controls goes blank, and doesn't come back no matter
> > which input device I select to configure. I have to make changes direct
> > to the settings file.
> >
> > Invalid wrote:
> > > In message <1168045028.613736.139510@q40g2000cwq.googlegroups .com>,
> > > Weeble <clockworksaint******.com> writes
> > > >Hello. I just got a Tecra M7 this week, and I've been eager to use
> > > >Paint Shop Pro and the GIMP on it. I was disappointed to discover they
> > > >didn't detect the pressure-sensitive pen until I read that I needed to
> > > >install a Wacom driver. I got it from here:
> > > >http://www.wacom.com/tabletpc/driver.cfm
> > > >
> > > >At first it worked great. Then it mysteriously stopped working. I
> > > >eventually figured out that it only works when the computer is
> > > >rebooted, and ceases working after hibernation and resume. When it
> > > >stops working I mean it loses pressure sensitivity in Paint Shop and
> > > >GIMP, but still functions for handwriting and pointing and clicking. On
> > > >one occasion the pen ceased to have any function at all (it didn't even
> > > >move the cursor) when I resumed from hibernation, but it was working
> > > >again after a reboot.
> > > >
> > > >Any suggestions?
> > > >
> > >
> > > Sorry, can't help with the hibernate problem.
> > >
> > > Can you tell me if GIMP now works OK with the tablet rotated into
> > > Portrait mode?
> > >
> > > I tried installing it on my Tablet sometime last year, and although it
> > > worked fine in landscape, the pen movement in portrait mode was
> > > inverted.
> > >
> > > Apparently GIMP uses the legacy Wintab API in the Wacom drivers and it
> > > doesn't support rotation, whereas most Tablet software now uses the HID
> > > API which does.
> > >
> > > I haven't seen any traffic on the GIMP support forums that suggest its
> > > been fixed. It would be nice to hear that it has. Then I will try again.
> > >
> > > Regards
> > > --
> > > Peter R Cook
> >
> >

Dusitn Wyatt wrote:
> I have the same problem on my tc4200. All pen function is loss after
> resuming from sleep.
>
> I can get it back by rebooting, or by going into device manager and
> disabling and re-enabling the Wacom device.
>

I have been having the same problem as well. I have installed Vista
Beta2 as well as RTM and standby or hibernate both disable the pen.
Neither Wacom nor HP have any new drivers. Hopefully, when the official
release happens on the 30th, HP will release the pen drivers, Q menu,
etc. to make the Tablet features fully functional.

I came across this HP page about Vista drivers. I'm keeping it bookmarked.

http://h20219.www2.hp.com/services/c..._USEN#Pavilion

"fleghorn******.com" wrote:

>
> Dusitn Wyatt wrote:
> > I have the same problem on my tc4200. All pen function is loss after
> > resuming from sleep.
> >
> > I can get it back by rebooting, or by going into device manager and
> > disabling and re-enabling the Wacom device.
> >
>
> I have been having the same problem as well. I have installed Vista
> Beta2 as well as RTM and standby or hibernate both disable the pen.
> Neither Wacom nor HP have any new drivers. Hopefully, when the official
> release happens on the 30th, HP will release the pen drivers, Q menu,
> etc. to make the Tablet features fully functional.
>
>