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  #1 (permalink)  
Old 03-06-2009, 07:57 AM
ab5000
Newsgroup Contributor
 
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Pen tip not lining up with cursor

I own a Fujitsu st5020D with WindowsXP Tablet. I really, relaly love it but
the past month I've been having a horrible problem. The pen tip is not
lining up with the cursor - in essence making it close to unusable. The more
I move the pen towards the top of the screen the worse the distance gets.

I'm thinking its a windows problem becuase in the boot step and the bios the
pen works perfectly.

I've reinstalled the OS from the recovery disk and tried to remove the
drivers and reinstall.

So I'm fresh out of ideas. Does anyone have any thoughts? I'd like for
this to live one more year!

--
Andy
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Old 03-06-2009, 07:57 AM
  #2 (permalink)  
Old 03-06-2009, 07:57 AM
Steve Jain [MVP]
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Re: Pen tip not lining up with cursor

On Tue, 3 Mar 2009 08:22:08 -0800, ab5000
<ab5000@discussions.microsoft.com> wrote:

>I own a Fujitsu st5020D with WindowsXP Tablet. I really, relaly love it but
>the past month I've been having a horrible problem. The pen tip is not
>lining up with the cursor - in essence making it close to unusable. The more
>I move the pen towards the top of the screen the worse the distance gets.
>
>I'm thinking its a windows problem becuase in the boot step and the bios the
>pen works perfectly.
>
>I've reinstalled the OS from the recovery disk and tried to remove the
>drivers and reinstall.
>
>So I'm fresh out of ideas. Does anyone have any thoughts? I'd like for
>this to live one more year!


You probably need to calibrate it. IIRC, the calibration tool should
be under control panel.

--
Cheers,
Steve Jain, Virtual Machine MVP
http://vpc.essjae.com/
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  #3 (permalink)  
Old 03-06-2009, 07:57 AM
Steve Jain [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Pen tip not lining up with cursor

On Tue, 3 Mar 2009 08:22:08 -0800, ab5000
<ab5000@discussions.microsoft.com> wrote:

>I own a Fujitsu st5020D with WindowsXP Tablet. I really, relaly love it but
>the past month I've been having a horrible problem. The pen tip is not
>lining up with the cursor - in essence making it close to unusable. The more
>I move the pen towards the top of the screen the worse the distance gets.
>
>I'm thinking its a windows problem becuase in the boot step and the bios the
>pen works perfectly.
>
>I've reinstalled the OS from the recovery disk and tried to remove the
>drivers and reinstall.
>
>So I'm fresh out of ideas. Does anyone have any thoughts? I'd like for
>this to live one more year!


Instructions for calibrating the pen:
http://www.ehow.com/how_2091700_cali...tablet-pc.html

--
Cheers,
Steve Jain, Virtual Machine MVP
http://vpc.essjae.com/
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  #4 (permalink)  
Old 03-06-2009, 07:57 AM
ab5000
Newsgroup Contributor
 
Posts: n/a
Re: Pen tip not lining up with cursor

Thanks Steve - No such luck. When I attempt to calibrate the pen still
doesn't actually "point" to the right place. So won't actually like up to
calibrate.

To me that almost looks like a hardware issue - but in the boot and system
menu the pen works fine.

So thanks for following up though! Oh well. Maybe a new pen?

--
Andy


"Steve Jain [MVP]" wrote:

> On Tue, 3 Mar 2009 08:22:08 -0800, ab5000
> <ab5000@discussions.microsoft.com> wrote:
>
> >I own a Fujitsu st5020D with WindowsXP Tablet. I really, relaly love it but
> >the past month I've been having a horrible problem. The pen tip is not
> >lining up with the cursor - in essence making it close to unusable. The more
> >I move the pen towards the top of the screen the worse the distance gets.
> >
> >I'm thinking its a windows problem becuase in the boot step and the bios the
> >pen works perfectly.
> >
> >I've reinstalled the OS from the recovery disk and tried to remove the
> >drivers and reinstall.
> >
> >So I'm fresh out of ideas. Does anyone have any thoughts? I'd like for
> >this to live one more year!

>
> Instructions for calibrating the pen:
> http://www.ehow.com/how_2091700_cali...tablet-pc.html
>
> --
> Cheers,
> Steve Jain, Virtual Machine MVP
> http://vpc.essjae.com/
>

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  #5 (permalink)  
Old 03-06-2009, 07:57 AM
Steve Jain [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Pen tip not lining up with cursor

On Wed, 4 Mar 2009 11:27:01 -0800, ab5000
<ab5000@discussions.microsoft.com> wrote:

>Thanks Steve - No such luck. When I attempt to calibrate the pen still
>doesn't actually "point" to the right place. So won't actually like up to
>calibrate.
>
>To me that almost looks like a hardware issue - but in the boot and system
>menu the pen works fine.
>
>So thanks for following up though! Oh well. Maybe a new pen?


Probably not the pen, those are usually passive. Most likely, and
unfortunately, the digitizer is the problem.
You should contact the company for hardware support on this.

--
Cheers,
Steve Jain, Virtual Machine MVP
http://vpc.essjae.com/
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  #6 (permalink)  
Old 03-06-2009, 07:57 AM
Beverly Howard
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Posts: n/a
Re: Pen tip not lining up with cursor

The good news is that fuji tech support has been good... if you don't
get accurate help, push for escalation.

Beverly Howard
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  #7 (permalink)  
Old 03-06-2009, 07:57 AM
Marshall Werden
Newsgroup Contributor
 
Posts: n/a
Re: Pen tip not lining up with cursor

Have you tried replacing the tip. you should have received extra tips with
your PC. Take you PC in to a store and see if another pen works.

"ab5000" wrote:

> Thanks Steve - No such luck. When I attempt to calibrate the pen still
> doesn't actually "point" to the right place. So won't actually like up to
> calibrate.
>
> To me that almost looks like a hardware issue - but in the boot and system
> menu the pen works fine.
>
> So thanks for following up though! Oh well. Maybe a new pen?
>
> --
> Andy
>
>
> "Steve Jain [MVP]" wrote:
>
> > On Tue, 3 Mar 2009 08:22:08 -0800, ab5000
> > <ab5000@discussions.microsoft.com> wrote:
> >
> > >I own a Fujitsu st5020D with WindowsXP Tablet. I really, relaly love it but
> > >the past month I've been having a horrible problem. The pen tip is not
> > >lining up with the cursor - in essence making it close to unusable. The more
> > >I move the pen towards the top of the screen the worse the distance gets.
> > >
> > >I'm thinking its a windows problem becuase in the boot step and the bios the
> > >pen works perfectly.
> > >
> > >I've reinstalled the OS from the recovery disk and tried to remove the
> > >drivers and reinstall.
> > >
> > >So I'm fresh out of ideas. Does anyone have any thoughts? I'd like for
> > >this to live one more year!

> >
> > Instructions for calibrating the pen:
> > http://www.ehow.com/how_2091700_cali...tablet-pc.html
> >
> > --
> > Cheers,
> > Steve Jain, Virtual Machine MVP
> > http://vpc.essjae.com/
> >

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  #8 (permalink)  
Old 03-06-2009, 07:57 AM
Sinner
Newsgroup Contributor
 
Posts: n/a
Re: Pen tip not lining up with cursor


"ab5000" <ab5000@discussions.microsoft.com> wrote in message
news:BBEECD49-5AC5-4DFC-A508-3652A1528D0A@microsoft.com...
>I own a Fujitsu st5020D with WindowsXP Tablet. I really, relaly love it
>but
> the past month I've been having a horrible problem. The pen tip is not
> lining up with the cursor - in essence making it close to unusable. The
> more
> I move the pen towards the top of the screen the worse the distance gets.
>
> I'm thinking its a windows problem becuase in the boot step and the bios
> the
> pen works perfectly.
>
> I've reinstalled the OS from the recovery disk and tried to remove the
> drivers and reinstall.
>
> So I'm fresh out of ideas. Does anyone have any thoughts? I'd like for
> this to live one more year!
>


My Gateway C-142XL tablet has pen alignment problems whenever I reduce the
screen resolution below it's maximum of 1280X768. If I need the pen, I
gotta squint to see the screen.


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