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  #1 (permalink)  
Old 08-26-2004, 03:06 PM
CharlieChau
Tablet PC Guest
 
Posts: n/a
lost tablet driver after unstall SP2


Hi Chris,

I did install the SP2 but the handwritten recognition is getting worst
after installing SP2. I uninstalled the SP2 from add/remove of the control
panel. Now, everytime I reboot my computer I got the the message:

" A tablet was not detected and preference file was not found.

To locate a tablet and establised preferences, please indicate what type
of interface your tablet has: serial or USB."

I try both serial and USB, but none is working.


What Should I do now???

Thanks,
/CC


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Old 08-26-2004, 03:06 PM
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  #2 (permalink)  
Old 08-26-2004, 03:06 PM
Chris H.
Tablet PC Guest
 
Posts: n/a
Re: lost tablet driver after unstall SP2

Charlie, I'd suggest you post only here instead of in the developer
newsgroup also. This isn't a developer issue. You've probably made so many
"adjustments" on your system that it is totally confused now. 8-)

Are you on a Tablet PC, and which one? Were you running a Wacom writing pad
with your system? It seems that is what it is referencing when it is
looking for a "tablet" connection.

I would give the XP Service Pack 2 another clean installation, making sure
you have everything closed, shut down and not running - that includes your
anti-virus program (uninstall if you need to, because not all AV programs
close when you "exit" them from a Systray icon), any third-party screensaver
programs you may be running (including disabling the Power Options in
Control Panel to Turn off monitor) so nothing can interfere with the
installation.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"CharlieChau" <congchau2004******.com> wrote in message
news:OaLBNA3iEHA.2448@TK2MSFTNGP12.phx.gbl...
>
> Hi Chris,
>
> I did install the SP2 but the handwritten recognition is getting worst
> after installing SP2. I uninstalled the SP2 from add/remove of the control
> panel. Now, everytime I reboot my computer I got the the message:
>
> " A tablet was not detected and preference file was not found.
>
> To locate a tablet and establised preferences, please indicate what type
> of interface your tablet has: serial or USB."
>
> I try both serial and USB, but none is working.
>
>
> What Should I do now???
>
> Thanks,
> /CC
>
>



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  #3 (permalink)  
Old 08-26-2004, 05:58 PM
JDThree [MVP]
Tablet PC Guest
 
Posts: n/a
Re: lost tablet driver after unstall SP2

On 8/26/2004 1:58:39 PM, "Chris H." wrote:
>Charlie, I'd suggest you post only here instead of in the developer
>newsgroup also. This isn't a developer issue. You've probably made so many
>"adjustments" on your system that it is totally confused now. 8-)
>
>Are you on a Tablet PC, and which one? Were you running a Wacom writing pad
>with your system? It seems that is what it is referencing when it is
>looking for a "tablet" connection.
>
>I would give the XP Service Pack 2 another clean installation, making sure
>you have everything closed, shut down and not running - that includes your
>anti-virus program (uninstall if you need to, because not all AV programs
>close when you "exit" them from a Systray icon), any third-party screensaver
>programs you may be running (including disabling the Power Options in
>Control Panel to Turn off monitor) so nothing can interfere with the
>installation.
>--
>Chris H.
>Microsoft Windows MVP/Tablet PC
>Tablet Creations - http://nicecreations.us/
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
>"CharlieChau" <congchau2004******.com> wrote in message
>news:OaLBNA3iEHA.2448@TK2MSFTNGP12.phx.gbl...
>>
>> Hi Chris,
>>
>> I did install the SP2 but the handwritten recognition is getting worst
>> after installing SP2. I uninstalled the SP2 from add/remove of the control
>> panel. Now, everytime I reboot my computer I got the the message:
>>
>> " A tablet was not detected and preference file was not found.
>>
>> To locate a tablet and establised preferences, please indicate what type
>> of interface your tablet has: serial or USB."
>>
>> I try both serial and USB, but none is working.
>>
>>
>> What Should I do now???
>>
>> Thanks,
>> /CC
>>
>>

>
>


Also, double check the file you installed. What you got I've seen happen when
someone installs the "normal" digitizer driver for a normal wacom tablet, the
ones that aren't tablet PC's. It's looking for an external tablet, not a
built-in digitizer. You want the one that's specifically for tablet PC's.


--
John
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  #4 (permalink)  
Old 08-26-2004, 10:57 PM
=?Utf-8?B?RGFuIFRvd2Vy?=
Tablet PC Guest
 
Posts: n/a
RE: lost tablet driver after unstall SP2

Hi Charlie,

It sounds like the driver component for the Penabled Driver package was
removed. So the service is unable to find it and pops up that prompt.
To fix this:
Go into the services control panel and set TabletService to disabled
Then uninstall the Wacom Penabled driver
Then reinstall it. You can get it from:
http://www.wacom.com/tabletpc/driver.cfm



"CharlieChau" wrote:

>
> Hi Chris,
>
> I did install the SP2 but the handwritten recognition is getting worst
> after installing SP2. I uninstalled the SP2 from add/remove of the control
> panel. Now, everytime I reboot my computer I got the the message:
>
> " A tablet was not detected and preference file was not found.
>
> To locate a tablet and establised preferences, please indicate what type
> of interface your tablet has: serial or USB."
>
> I try both serial and USB, but none is working.
>
>
> What Should I do now???
>
> Thanks,
> /CC
>
>
>

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  #5 (permalink)  
Old 08-26-2004, 10:57 PM
CharlieChau
Tablet PC Guest
 
Posts: n/a
Re: lost tablet driver after unstall SP2

Thank you very much, Dan.

It works after I reinstall wacom driver.

/CC.


Dan Tower wrote:

> Hi Charlie,


> It sounds like the driver component for the Penabled Driver package was
> removed. So the service is unable to find it and pops up that prompt.
> To fix this:
> Go into the services control panel and set TabletService to disabled
> Then uninstall the Wacom Penabled driver
> Then reinstall it. You can get it from:
> http://www.wacom.com/tabletpc/driver.cfm




> "CharlieChau" wrote:


>>
>> Hi Chris,
>>
>> I did install the SP2 but the handwritten recognition is getting worst
>> after installing SP2. I uninstalled the SP2 from add/remove of the control
>> panel. Now, everytime I reboot my computer I got the the message:
>>
>> " A tablet was not detected and preference file was not found.
>>
>> To locate a tablet and establised preferences, please indicate what type
>> of interface your tablet has: serial or USB."
>>
>> I try both serial and USB, but none is working.
>>
>>
>> What Should I do now???
>>
>> Thanks,
>> /CC
>>
>>
>>



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  #6 (permalink)  
Old 08-27-2004, 07:10 AM
Charlie Russel - MVP
Tablet PC Guest
 
Posts: n/a
Re: lost tablet driver after unstall SP2

On one of my tablets, I had to go in after the fact, and re-install the Wacom
drivers. Just would NOT see the pen, at all. No big deal, I plugged in a USB
keyboard, logged in, and ran the driver install. Needless to say, I'd
downloaded the driver before I started the upgrade. :)

--
Charlie.

JDThree [MVP] wrote:
> On 8/26/2004 1:58:39 PM, "Chris H." wrote:
>> Charlie, I'd suggest you post only here instead of in the developer
>> newsgroup also. This isn't a developer issue. You've probably made
>> so many "adjustments" on your system that it is totally confused
>> now. 8-)
>>
>> Are you on a Tablet PC, and which one? Were you running a Wacom
>> writing pad with your system? It seems that is what it is
>> referencing when it is looking for a "tablet" connection.
>>
>> I would give the XP Service Pack 2 another clean installation,
>> making sure you have everything closed, shut down and not running -
>> that includes your anti-virus program (uninstall if you need to,
>> because not all AV programs close when you "exit" them from a
>> Systray icon), any third-party screensaver programs you may be
>> running (including disabling the Power Options in Control Panel to
>> Turn off monitor) so nothing can interfere with the installation.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "CharlieChau" <congchau2004******.com> wrote in message
>> news:OaLBNA3iEHA.2448@TK2MSFTNGP12.phx.gbl...
>>>
>>> Hi Chris,
>>>
>>> I did install the SP2 but the handwritten recognition is getting
>>> worst after installing SP2. I uninstalled the SP2 from add/remove
>>> of the control panel. Now, everytime I reboot my computer I got the
>>> the message:
>>>
>>> " A tablet was not detected and preference file was not found.
>>>
>>> To locate a tablet and establised preferences, please indicate what
>>> type of interface your tablet has: serial or USB."
>>>
>>> I try both serial and USB, but none is working.
>>>
>>>
>>> What Should I do now???
>>>
>>> Thanks,
>>> /CC
>>>
>>>

>>
>>

>
> Also, double check the file you installed. What you got I've seen
> happen when someone installs the "normal" digitizer driver for a
> normal wacom tablet, the ones that aren't tablet PC's. It's looking
> for an external tablet, not a built-in digitizer. You want the one
> that's specifically for tablet PC's.



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