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  #1 (permalink)  
Old 08-15-2008, 04:10 AM
fiona
Tablet PC Guest
 
Posts: n/a
RE: Help! Spilled coffee on keyboard....

Hi,I had exactly the same problem,only now when im using my laptop now
if moved slightly my comp shuts down,or i sometimes get a frozen blue screen
with all strange writing and have to reboot it constantly.I am currently
looking for a new keyboard,but if anyone has any idea what could be causing
this i would really appreciate it..thanks in advance




"Candice" wrote:

> I have an Acer Table C310...my sister spilled coffee on keyboard now most of
> the keys arent working!! Turned computer off right away...wiped up with dry
> cloth any spilled coffee I could see and put upside down...don't know what
> else to do... :(

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Old 08-15-2008, 04:10 AM
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  #2 (permalink)  
Old 08-15-2008, 06:40 AM
Charlie Russel - MVP
Tablet PC Guest
 
Posts: n/a
Re: Help! Spilled coffee on keyboard....

Your laptop needs a good cleaning. Coffee is not a good thing. If this is an
external keyboard, just get a new one - they're cheap enough. If it's the
main keyboard of your laptop, find a local computer shop or technician that
can take your laptop apart and clean it. Or, if it is covered under a
warranty, contact the OEM.

--
Charlie.
"fiona" <fiona@discussions.microsoft.com> wrote in message
news:D10AB621-9A65-4AFD-AB46-177B42E51951@microsoft.com...
> Hi,I had exactly the same problem,only now when im using my laptop now
> if moved slightly my comp shuts down,or i sometimes get a frozen blue
> screen
> with all strange writing and have to reboot it constantly.I am currently
> looking for a new keyboard,but if anyone has any idea what could be
> causing
> this i would really appreciate it..thanks in advance
>
>
>
>
> "Candice" wrote:
>
>> I have an Acer Table C310...my sister spilled coffee on keyboard now most
>> of
>> the keys arent working!! Turned computer off right away...wiped up with
>> dry
>> cloth any spilled coffee I could see and put upside down...don't know
>> what
>> else to do... :(


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  #3 (permalink)  
Old 08-15-2008, 07:20 AM
Beverly Howard [Ms-MVP/MobileDev]
Tablet PC Guest
 
Posts: n/a
Re: Help! Spilled coffee on keyboard....

>> warranty <<

....plus, check your homeowners insurance...

if you spilled the coffee, it's not a warranty item unless the mfg
specified that the keyboard was liquid safe or resistant.

sorry, but, fwiw, the last few drink spills I have worked on were not
recoverable for less than what a new laptop cost.

Beverly Howard [MS MVP-Mobile Devices]


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  #4 (permalink)  
Old 08-15-2008, 03:50 PM
Charlie Russel - MVP
Tablet PC Guest
 
Posts: n/a
Re: Help! Spilled coffee on keyboard....

ugly. I've only had one bad one, and that wasn't on the laptop but the
external keyboard. Since it was an ancient Northgate Omnikey, I simply
unplugged it, unscrewed the dozen or so screws and hosed off the board
inside, carefully air drying it. and put it all back together.

As for warranties, some "business" class laptops come with optional
no-fault, all inclusive, support. Primarily bought by IT departments tired
of their sales staff dropping them and breaking the screen. But also useful
when somethng has been spilled on it.

--
Charlie.
"Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
message news:euxzQhu$IHA.2056@TK2MSFTNGP05.phx.gbl...
> >> warranty <<

>
> ...plus, check your homeowners insurance...
>
> if you spilled the coffee, it's not a warranty item unless the mfg
> specified that the keyboard was liquid safe or resistant.
>
> sorry, but, fwiw, the last few drink spills I have worked on were not
> recoverable for less than what a new laptop cost.
>
> Beverly Howard [MS MVP-Mobile Devices]
>
>


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  #5 (permalink)  
Old 08-15-2008, 04:20 PM
Ben M. Schorr - MVP (OneNote)
Tablet PC Guest
 
Posts: n/a
Re: Help! Spilled coffee on keyboard....

My ex-wife did that not once but twice to her Dell laptops from work.
Both times a replacement keyboard (which wasn't cheap; but was less than
a new laptop) was the answer. And of course I was the one with the
tools disassembling her laptop on the kitchen counter each time. :)

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q



"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in
message news:Ok$NZ#y$IHA.5956@TK2MSFTNGP04.phx.gbl:

> ugly. I've only had one bad one, and that wasn't on the laptop but the
> external keyboard. Since it was an ancient Northgate Omnikey, I simply
> unplugged it, unscrewed the dozen or so screws and hosed off the board
> inside, carefully air drying it. and put it all back together.
>
> As for warranties, some "business" class laptops come with optional
> no-fault, all inclusive, support. Primarily bought by IT departments tired
> of their sales staff dropping them and breaking the screen. But also useful
> when somethng has been spilled on it.
>
> --
> Charlie.
> "Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
> message news:euxzQhu$IHA.2056@TK2MSFTNGP05.phx.gbl...
>
> > >> warranty <<

> >

>
> > ...plus, check your homeowners insurance...
> >
> > if you spilled the coffee, it's not a warranty item unless the mfg
> > specified that the keyboard was liquid safe or resistant.
> >
> > sorry, but, fwiw, the last few drink spills I have worked on were not
> > recoverable for less than what a new laptop cost.
> >
> > Beverly Howard [MS MVP-Mobile Devices]
> >
> >


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  #6 (permalink)  
Old 08-15-2008, 06:10 PM
Beverly Howard [Ms-MVP/MobileDev]
Tablet PC Guest
 
Posts: n/a
Re: Help! Spilled coffee on keyboard....

Coffee, especially coffee or other drinks with sugar get ugly in a
hurry... the last one I worked on one, I finally extracted the fact from
the "spiller" that immediately after he knocked over the keyboard,
'there was a large spark under the "H" and "J" keys'

When I dug into that area, a daughter board at that location showed
considerable burn marks... I proceeded to pull his hard drive so we
could at least salvage his data ;-)

In this case, it looks like at least the key switches were contaminated

going back further into the electronic archives of my past;

a clear water dunking at least gives you some time and you _may_ get
lucky with other liquids if they didn't create an electric short.

The best approach is to remove any and all batteries and hard drives,
then flush with distilled water, shake and blow out as much water as
possible, then flush with pure denatured alcohol and do the same, then
dry the unit with a fan and perhaps a strong light.

Hard drives are sealed for dust, but not air and liquid, so, if the hard
drive was immersed or doused with a significant amount of liquid, it's
possible that liquid got inside with the heads and platters. get's dicy
here, but I rotate and position the drive in all possible orientations
to see if any liquid escapes... if so, will crack the case to get what I
can out, fan dry, close it and immediately see if I can recover data
using a usb box.

However, in general with electronics, what happens is that water has
already migrated into chip pads and legs so corrosion starts within the
chips themselves as well as elsewhere in the device.

I've managed to get a number of devices up and running following a
dunking using the above, but in every case erratic problems would pop up
weeks or months after the recovery, so, I now tell anyone I help with
this to expect the device to fail and use the recovery only as a stopgap
until they get a replacement.

Beverly Howard [MS MVP-Mobile Devices]
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  #7 (permalink)  
Old 08-15-2008, 07:20 PM
Sinner
Tablet PC Guest
 
Posts: n/a
Re: Help! Spilled coffee on keyboard....


"Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
message news:Oa91aD0$IHA.4528@TK2MSFTNGP05.phx.gbl...
> Coffee, especially coffee or other drinks with sugar get ugly in a
> hurry... the last one I worked on one, I finally extracted the fact from
> the "spiller" that immediately after he knocked over the keyboard, 'there
> was a large spark under the "H" and "J" keys'
>
> When I dug into that area, a daughter board at that location showed
> considerable burn marks... I proceeded to pull his hard drive so we could
> at least salvage his data ;-)
>
> In this case, it looks like at least the key switches were contaminated
>
> going back further into the electronic archives of my past;
>
> a clear water dunking at least gives you some time and you _may_ get lucky
> with other liquids if they didn't create an electric short.
>
> The best approach is to remove any and all batteries and hard drives, then
> flush with distilled water, shake and blow out as much water as possible,
> then flush with pure denatured alcohol and do the same, then dry the unit
> with a fan and perhaps a strong light.
>
> Hard drives are sealed for dust, but not air and liquid, so, if the hard
> drive was immersed or doused with a significant amount of liquid, it's
> possible that liquid got inside with the heads and platters. get's dicy
> here, but I rotate and position the drive in all possible orientations to
> see if any liquid escapes... if so, will crack the case to get what I can
> out, fan dry, close it and immediately see if I can recover data using a
> usb box.
>
> However, in general with electronics, what happens is that water has
> already migrated into chip pads and legs so corrosion starts within the
> chips themselves as well as elsewhere in the device.
>
> I've managed to get a number of devices up and running following a dunking
> using the above, but in every case erratic problems would pop up weeks or
> months after the recovery, so, I now tell anyone I help with this to
> expect the device to fail and use the recovery only as a stopgap until
> they get a replacement.
>



I hope you charge big bucks.


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