I have purchased a Acer TravelMate C302XM and the laptop functions
extremely well. However the stylus has stopped working in table mode.
The only new hardware I have installed is a USB TV card. On booting
it sometimes comes up with the error failed to detect infrared device.

Can anyone help with this problem, the machine is still under
warranty, but I want to check that ther eis not a simple solution
before going back to my supplyer.

None of the tablet mode facilities work with the stylus? Is this a
software or hardware problem?

Colin, the first thing to check is the tip of the pen. Reseat it or replace
it.

You might also want to check with Acer's tech support since the machine is
still under warranty. There's a support forum on the Acer site as well.
--
Terri Stratton
Editor / Owner
http://thetabletpc.net
Microsoft Windows MVP / Tablet PC

"Col" <colin@geocities.com> wrote in message
news:b3074912.0408010244.df5574a@posting.google.co m...
>I have purchased a Acer TravelMate C302XM and the laptop functions
> extremely well. However the stylus has stopped working in table mode.
> The only new hardware I have installed is a USB TV card. On booting
> it sometimes comes up with the error failed to detect infrared device.
>
> Can anyone help with this problem, the machine is still under
> warranty, but I want to check that ther eis not a simple solution
> before going back to my supplyer.
>
> None of the tablet mode facilities work with the stylus? Is this a
> software or hardware problem?

You may also want to check your BIOS version. Acer has had a couple of BIOS
update recently. Mine shipped in April/May with version 1.4 but they've had
2 updates since then. Otherwiwse I'd suggest calling them. While slow on
turn around compared with some other manufacturers they are good about
taking care of hardware issues.

--
Cheryl D. Wise
MS FrontPage MVP
http://wiserways.com

"terri" <support@thetabletpc.net> wrote in message
news:eTlt$u9dEHA.3148@TK2MSFTNGP10.phx.gbl...
> Colin, the first thing to check is the tip of the pen. Reseat it or
> replace it.
>
> You might also want to check with Acer's tech support since the machine is
> still under warranty. There's a support forum on the Acer site as well.
> --
> Terri Stratton
> Editor / Owner
> http://thetabletpc.net
> Microsoft Windows MVP / Tablet PC
>
> "Col" <colin@geocities.com> wrote in message
> news:b3074912.0408010244.df5574a@posting.google.co m...
>>I have purchased a Acer TravelMate C302XM and the laptop functions
>> extremely well. However the stylus has stopped working in table mode.
>> The only new hardware I have installed is a USB TV card. On booting
>> it sometimes comes up with the error failed to detect infrared device.
>>

Could you help by telling me where to get a: the bios update from and
b: what is the url of the support forum, I have looked on their site
and cannot see it?
Thanks
Colin



"Cheryl Wise" <newsgroups@wiserways.net> wrote in message news:<eZg0rONeEHA.4092@TK2MSFTNGP10.phx.gbl>...
> You may also want to check your BIOS version. Acer has had a couple of BIOS
> update recently. Mine shipped in April/May with version 1.4 but they've had
> 2 updates since then. Otherwiwse I'd suggest calling them. While slow on
> turn around compared with some other manufacturers they are good about
> taking care of hardware issues.
>
> --
> Cheryl D. Wise
> MS FrontPage MVP
> http://wiserways.com
>
> "terri" <support@thetabletpc.net> wrote in message
> news:eTlt$u9dEHA.3148@TK2MSFTNGP10.phx.gbl...
> > Colin, the first thing to check is the tip of the pen. Reseat it or
> > replace it.
> >
> > You might also want to check with Acer's tech support since the machine is
> > still under warranty. There's a support forum on the Acer site as well.
> > --
> > Terri Stratton
> > Editor / Owner
> > http://thetabletpc.net
> > Microsoft Windows MVP / Tablet PC
> >
> > "Col" <colin@geocities.com> wrote in message
> > news:b3074912.0408010244.df5574a@posting.google.co m...
> >>I have purchased a Acer TravelMate C302XM and the laptop functions
> >> extremely well. However the stylus has stopped working in table mode.
> >> The only new hardware I have installed is a USB TV card. On booting
> >> it sometimes comes up with the error failed to detect infrared device.
> >>

Colin,

Have you tried to remove the USB TV card and put things back to the factory defaults?

You say it stopped in tablet mode, then I'm assuming that it still works in notebook mode- is that correct?

Besides, the hardware, what other changes have you made recently? Did you install any new software? Do any windows updates? Are you running Service Pack 2 release candidate?

I'd check the easy things before doing a bios update.

__________________
Layne P. Heiny / Administrator for Tux Reports Network

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The North America download site was down yesterday.It is bark up today. The
page with the BIOS updates is at:
http://support.acerpanam.com/synapse...d=3394#results
or http://tinyurl.com/62z4z
--
Cheryl D. Wise
MS FrontPage MVP
http://wiserways.com

"Col" <colin@geocities.com> wrote in message
news:b3074912.0408030128.19ed1868@posting.google.c om...
> Could you help by telling me where to get a: the bios update from and
> b: what is the url of the support forum, I have looked on their site
> and cannot see it?
> Thanks
> Colin
>>

I have removed the usb TV card and all associated software, I have
most of the microsft updates installed, but have as yet not installed
service pack 2.

The machine works fine as a laptop, but will not function in tablet
mode.

ACER support asked me to roll back in xp to earleier dates i have
done so, but it still does not function as a tablet.

I am not keen on installing bios updates, and wondr if I should try a
clean install using the disks provided with my machine. Hwever I
cannot be certain they contain all the correct drivers. Although they
should.
Colin



LPH <LPH.1afbv3@no-mx.forums.yourdomain.com.au> wrote in message news:<LPH.1afbv3@no-mx.forums.yourdomain.com.au>...
> Colin,
>
> Have you tried to remove the USB TV card and put things back to the
> factory defaults?
>
> You say it stopped in tablet mode, then I'm assuming that it still
> works in notebook mode- is that correct?
>
> Besides, the hardware, what other changes have you made recently? Did
> you install any new software? Do any windows updates? Are you running
> Service Pack 2 release candidate?
>
> I'd check the easy things before doing a bios update.