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  #1 (permalink)  
Old 04-07-2008, 03:50 AM
A
Newsgroup Contributor
 
Posts: n/a
input panel keys view missing

the handwriting views are OK, but there are no keys anymore ... just a blank
panel face. how do i get it back? system restore hasn't done it and chkdsk
/f hasn't either.

supposedly i have all the latest XP updates, and the input worked fine
yesterday, but is gone today. i didn't install anything and have both
hardware and Windows XP software firewall protecting my puter, along with
anti-virus which says no threats detected.

any help will be appreciated.
john

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Old 04-07-2008, 03:50 AM
  #2 (permalink)  
Old 04-18-2008, 10:40 AM
viaChima
Newsgroup Contributor
 
Posts: n/a
RE: input panel keys view missing


--
If automobiles failed as often as today's software, we'd all be riding
buggies.


"A" wrote:

> the handwriting views are OK, but there are no keys anymore ... just a blank
> panel face. how do i get it back? system restore hasn't done it and chkdsk
> /f hasn't either.
>
> supposedly i have all the latest XP updates, and the input worked fine
> yesterday, but is gone today. i didn't install anything and have both
> hardware and Windows XP software firewall protecting my puter, along with
> anti-virus which says no threats detected.
>
> any help will be appreciated.
> john
>
> I have what would appear to be an identical problem... lately, the soft keyboard input panel on my Getway CX200X Tablet PC has gone blank. In place of the keys, I have a continuous blue-grey background covering the entire area. System Restore didn't help, either.


I'd appreciate any insight on recovering the input pnael.

Chima.
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  #3 (permalink)  
Old 04-19-2008, 01:40 PM
viaChima
Newsgroup Contributor
 
Posts: n/a
RE: input panel keys view missing

The ghost TIP (Tablet Input Panel) problem appears to be related to or caused
by a failed Microsoft .NET Framework 2.0 Service Pack update attempt, in my
case SP1 (KB110806).

Here's the solution that worked for me (running Microsoft Windows XP Tablet
Edition 2005 v2002 w/SP2 installed on Gateway CX200X).

The sheer volume of the procedures outline below may appear intimidating. I
can assure you they're not complicated. I just like to be thorough,
especially to accommodate the broad range of skill levels that clearly
subscribe to this community.

Having said that, always follow best practices when performing any
diagnostic task that can fundamentally change the configuration, and possibly
impact the stability, of your system. It is good practice to create a System
Restore Point before performing the steps below, to ensure that you have a
recourse in the event something goes terribly haywire. Remember, there're as
many things that can go wrong with Windows as there are configuration and
usage fingerprints.

Here are the steps for recovering your TIP. Hope they work for you:

1. Download the Installation Cleanup Utility archive from Aaron Stebner's
tool chest: http://astebner.sts.winisp.net/Tools...eanup_tool.zip
2. Extract and execute the small cleanup_tool.exe ((282,624 bytes).
3. Restart the system as prompted on completion of the clean-up.
4. On re-entry, disable Automatic Updates (right-click My Computer | select
Properties | click the Automatic Updates tab | click Turn Off Automatic
Updates).
5. Manually invoke and execute Windows Update
(http://www.update.microsoft.com/micr....aspx?ln=en-us),
first in Express mode by clicking the Express button. If your system was
already up to date prior to executing the clean-up tool, there won't be any
new updates, but this would force re-installation of Windows Genuine
Advantage Validation Tool (KB892130) which may require an associated ActiveX
Control.
6. Now, perform Windows Update again, this time in Custom Mode. Select and
install all High-priority updates, as well as Optional updates that are
relevant to your specific system configuration.
7. Restart your system one last time, and your TIP should be restored on
re-entry.
8. You may now re-enable Automatic Updates to suit your preferences.

If you find this solution helpful, please so indicate, so that other members
of the community with the same problem can benefit from it.

--
If automobiles failed as often as today's software, we'd all be riding
around in horse-drawn buggies.


"viaChima" wrote:

>
> --
> If automobiles failed as often as today's software, we'd all be riding
> buggies.
>
>
> "A" wrote:
>
> > the handwriting views are OK, but there are no keys anymore ... just a blank
> > panel face. how do i get it back? system restore hasn't done it and chkdsk
> > /f hasn't either.
> >
> > supposedly i have all the latest XP updates, and the input worked fine
> > yesterday, but is gone today. i didn't install anything and have both
> > hardware and Windows XP software firewall protecting my puter, along with
> > anti-virus which says no threats detected.
> >
> > any help will be appreciated.
> > john
> >
> > I have what would appear to be an identical problem... lately, the soft keyboard input panel on my Getway CX200X Tablet PC has gone blank. In place of the keys, I have a continuous blue-grey background covering the entire area. System Restore didn't help, either.

>
> I'd appreciate any insight on recovering the input pnael.
>
> Chima.

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  #4 (permalink)  
Old 04-21-2008, 12:30 PM
Hal Hostetler [MVP P/I]
Newsgroup Contributor
 
Posts: n/a
Re: input panel keys view missing

Per the other reply, I just experienced and corrected this problem. You
have a damaged .NET installation, probably .NET 2 (the culprit in my case).
I had to use the Windows Installer Cleanup utility to remove the trashed
..NET 2 installation, re-install .NET 2, and let Windows Update add SP1 to
it. Afterwards, the TIP keys returned and I was able to use ink in OneNote
again.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"A" <a@a.net> wrote in message news:ON9ZAyJmIHA.4332@TK2MSFTNGP05.phx.gbl...
> the handwriting views are OK, but there are no keys anymore ... just a

blank
> panel face. how do i get it back? system restore hasn't done it and chkdsk
> /f hasn't either.
>
> supposedly i have all the latest XP updates, and the input worked fine
> yesterday, but is gone today. i didn't install anything and have both
> hardware and Windows XP software firewall protecting my puter, along with
> anti-virus which says no threats detected.
>
> any help will be appreciated.
> john
>



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  #5 (permalink)  
Old 05-31-2008, 11:20 AM
duffman
Newsgroup Contributor
 
Posts: n/a
Re: input panel keys view missing

The above solutions were followed; however, the TIP keyboard remains a ghost.
Any other proposals?

Fujitsu T4020 running XP Tablet & Office 2007
--
duffman


"Hal Hostetler [MVP P/I]" wrote:

> Per the other reply, I just experienced and corrected this problem. You
> have a damaged .NET installation, probably .NET 2 (the culprit in my case).
> I had to use the Windows Installer Cleanup utility to remove the trashed
> ..NET 2 installation, re-install .NET 2, and let Windows Update add SP1 to
> it. Afterwards, the TIP keys returned and I was able to use ink in OneNote
> again.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Live at Hot Licks - www.badnewsbluesband.com
>
> "A" <a@a.net> wrote in message news:ON9ZAyJmIHA.4332@TK2MSFTNGP05.phx.gbl...
> > the handwriting views are OK, but there are no keys anymore ... just a

> blank
> > panel face. how do i get it back? system restore hasn't done it and chkdsk
> > /f hasn't either.
> >
> > supposedly i have all the latest XP updates, and the input worked fine
> > yesterday, but is gone today. i didn't install anything and have both
> > hardware and Windows XP software firewall protecting my puter, along with
> > anti-virus which says no threats detected.
> >
> > any help will be appreciated.
> > john
> >

>
>
>

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  #6 (permalink)  
Old 05-31-2008, 12:30 PM
duffman
Newsgroup Contributor
 
Posts: n/a
Re: input panel keys view missing

Success - the solution was a surprise and came from an unlikely linking.
Changing the Window display properties (color-white) solved the problem. My
keyboard prefers white as opposed to the light legal yellow color.
Hope that this might help others.
Thx.
--
duffman


"duffman" wrote:

> The above solutions were followed; however, the TIP keyboard remains a ghost.
> Any other proposals?
>
> Fujitsu T4020 running XP Tablet & Office 2007
> --
> duffman
>
>
> "Hal Hostetler [MVP P/I]" wrote:
>
> > Per the other reply, I just experienced and corrected this problem. You
> > have a damaged .NET installation, probably .NET 2 (the culprit in my case).
> > I had to use the Windows Installer Cleanup utility to remove the trashed
> > ..NET 2 installation, re-install .NET 2, and let Windows Update add SP1 to
> > it. Afterwards, the TIP keys returned and I was able to use ink in OneNote
> > again.
> >
> > Hal
> > --
> > Hal Hostetler, CPBE -- hhh@kvoa.com
> > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> > http://www.kvoa.com -- "When News breaks, we fix it!"
> > KVOA Television, Tucson, AZ. NBC Channel 4
> > Live at Hot Licks - www.badnewsbluesband.com
> >
> > "A" <a@a.net> wrote in message news:ON9ZAyJmIHA.4332@TK2MSFTNGP05.phx.gbl...
> > > the handwriting views are OK, but there are no keys anymore ... just a

> > blank
> > > panel face. how do i get it back? system restore hasn't done it and chkdsk
> > > /f hasn't either.
> > >
> > > supposedly i have all the latest XP updates, and the input worked fine
> > > yesterday, but is gone today. i didn't install anything and have both
> > > hardware and Windows XP software firewall protecting my puter, along with
> > > anti-virus which says no threats detected.
> > >
> > > any help will be appreciated.
> > > john
> > >

> >
> >
> >

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  #7 (permalink)  
Old 05-31-2008, 01:20 PM
Beverly Howard [Ms-MVP/MobileDev]
Newsgroup Contributor
 
Posts: n/a
Re: input panel keys view missing

>> Changing the Window display properties (color-white) solved the
problem. <<

Would you post the specifics on this... i.e. which window and what
(exactly) were the steps to get to the properties that you set?

Thanks in advance,
Beverly Howard [MS MVP-Mobile Devices]

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  #8 (permalink)  
Old 06-01-2008, 12:50 PM
duffman
Newsgroup Contributor
 
Posts: n/a
Re: input panel keys view missing

For those that have customized their environment and run into the TIP ghost
keypad problem this may help:
Open Control Panel/
Open Display/
Choose the Appearance Tab/
Click the Advanced Button/
Go to Item Choice:
Scroll down the menu to "Window" - Its the final option on drop down menu
Choose the white color.
Then proceed to OK/Apply/OK

Following the above resulted in the keypad being visible. It was functional
previously but you could not see the keys.

If further clarification is required let me know.
Thx.


--
duffman


"Beverly Howard [Ms-MVP/MobileDev]" wrote:

> >> Changing the Window display properties (color-white) solved the

> problem. <<
>
> Would you post the specifics on this... i.e. which window and what
> (exactly) were the steps to get to the properties that you set?
>
> Thanks in advance,
> Beverly Howard [MS MVP-Mobile Devices]
>
>

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  #9 (permalink)  
Old 06-01-2008, 01:00 PM
Beverly Howard [Ms-MVP/MobileDev]
Newsgroup Contributor
 
Posts: n/a
Re: input panel keys view missing

>> thx <<

Thank you... very helpful.

Beverly Howard [MS MVP-Mobile Devices]


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