My 4 month old M205 screen shattered under the presure of
my thumb as I was closing it. As if there was a void
between the screen & the protective glass.
Anyway Toshiba does not cover this & they estimate the
cost of a new screen to be $400-$700.00 ouch.
Has anyone had this same problem? the screen still
works. Can the protective glass be replaced without
removing the screen?
Any advise greatly appreciated.

Lou M

Beside the cost quoted from Toshiba, what do they recommend about replacing
the glass. They're the manufacturer, and would have the specifics of
replacement of the single part. Perhaps if you asked the issue be elevated
to a supervisor you might get a better response than the costly one?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Lou Mandarakas" <lou@mbacontractors.com> wrote in message
news:7a3c01c43128$a2840370$a301280a@phx.gbl...
> My 4 month old M205 screen shattered under the presure of
> my thumb as I was closing it. As if there was a void
> between the screen & the protective glass.
> Anyway Toshiba does not cover this & they estimate the
> cost of a new screen to be $400-$700.00 ouch.
> Has anyone had this same problem? the screen still
> works. Can the protective glass be replaced without
> removing the screen?
> Any advise greatly appreciated.
>
> Lou M
>

The glass is part of the LCD itself and cannot just be replaced
unfortunately. LCDs work by putting a liquid between two plates of
glass, and while it may look like your screen is fine it most likely
just didn't break far enough in to made the liquid start draining out.
I've opened my M200 before and that piece of glass is most definetely
attached to the screen itself like any other lcd.

Justin Stigall
jstigall@indiana.edu
Microsoft MVP - Tablet PC

Lou Mandarakas wrote:
> My 4 month old M205 screen shattered under the presure of
> my thumb as I was closing it. As if there was a void
> between the screen & the protective glass.
> Anyway Toshiba does not cover this & they estimate the
> cost of a new screen to be $400-$700.00 ouch.
> Has anyone had this same problem? the screen still
> works. Can the protective glass be replaced without
> removing the screen?
> Any advise greatly appreciated.
>
> Lou M
>

could it be that latest Acer tablet pc-s are of higher quality than latest
Toshiba tablet pc-s???

--
ordinary & benevolent EU citizen.
~ Es lobt den Mann die Arbeit und die Tat ~

"Justin Stigall [MVP]" <jstigall@indiana.edu> wrote in message
news:OknZz6TMEHA.2584@TK2MSFTNGP12.phx.gbl...
> The glass is part of the LCD itself and cannot just be replaced
> unfortunately. LCDs work by putting a liquid between two plates of
> glass, and while it may look like your screen is fine it most likely
> just didn't break far enough in to made the liquid start draining out.
> I've opened my M200 before and that piece of glass is most definetely
> attached to the screen itself like any other lcd.
>
> Justin Stigall
> jstigall@indiana.edu
> Microsoft MVP - Tablet PC
>
> Lou Mandarakas wrote:
> > My 4 month old M205 screen shattered under the presure of
> > my thumb as I was closing it. As if there was a void
> > between the screen & the protective glass.
> > Anyway Toshiba does not cover this & they estimate the
> > cost of a new screen to be $400-$700.00 ouch.
> > Has anyone had this same problem? the screen still
> > works. Can the protective glass be replaced without
> > removing the screen?
> > Any advise greatly appreciated.
> >
> > Lou M
> >

oh my God, I'm so sorry to hear about that. My m205 is
only 1.5 months old. Although I haven't had any problems
such as yours, I'm so glad I decided to purchase an
extended warranty on it from the store I bought it at.

I have had no indication at all on my 205 of such a
defect.

Lonnie

>-----Original Message-----
>My 4 month old M205 screen shattered under the presure
of
>my thumb as I was closing it. As if there was a void
>between the screen & the protective glass.
>Anyway Toshiba does not cover this & they estimate the
>cost of a new screen to be $400-$700.00 ouch.
>Has anyone had this same problem? the screen still
>works. Can the protective glass be replaced without
>removing the screen?
>Any advise greatly appreciated.
>
>Lou M
>
>.
>

"Lonnie" <anonymous@discussions.microsoft.com> wrote in message
news:839101c431fa$c8ec4950$a101280a@phx.gbl...
> oh my God, I'm so sorry to hear about that. My m205 is
> only 1.5 months old. Although I haven't had any problems
> such as yours, I'm so glad I decided to purchase an
> extended warranty on it from the store I bought it at.
>
> I have had no indication at all on my 205 of such a
> defect.

toshiba may be crap and easy to break but they do have a very good guarantee
service.


--
ordinary & benevolent EU citizen.
~ Es lobt den Mann die Arbeit und die Tat ~

>toshiba may be crap and easy to break but they do have a
very good guarantee service.>

Sorry that you've had so much trouble with Toshiba
Brands, but I can't help you trash their name as I've Had
nothing but happy times with mine. The software is what's
giving me a headache. :)

Happy tabletting to all.

Lonnie

"Lonnie" <anonymous@discussions.microsoft.com> wrote in message
news:894c01c43293$abbf7890$a101280a@phx.gbl...
> >toshiba may be crap and easy to break but they do have a
> very good guarantee service.>
>
> Sorry that you've had so much trouble with Toshiba
> Brands, but I can't help you trash their name as I've Had

like what troubles ?

one of my toshibas was dropped by my friend, destroyed, broken and toshiba
replaced it on warranty.

Well under normal circumstances one doesn't dog a
product/manufacturer like that unless he/she has good
reason like some bad experiences with their products. Oh
yea, there maybe another reason, :) immaturity :)
not sure how old ya are.

Well enough outta me :) Sorry if I offended ya.

Lonnie



>-----Original Message-----
>
>"Lonnie" <anonymous@discussions.microsoft.com> wrote in
message
>news:894c01c43293$abbf7890$a101280a@phx.gbl...
>> >toshiba may be crap and easy to break but they do
have a
>> very good guarantee service.>
>>
>> Sorry that you've had so much trouble with Toshiba
>> Brands, but I can't help you trash their name as I've
Had
>
>like what troubles ?
>
>one of my toshibas was dropped by my friend, destroyed,
broken and toshiba
>replaced it on warranty.
>
>
>.
>

Here's some information that might help other M200
owners. After numerous calls to tochiba technicians &
parts service I got conflicting information about the
replacement of the screen protective glass. Initialy I
was told by two diferent Tochiba tech centers that the
screen will have to be replaced.
After searching around I found that the cover wich is
called a MASK PART #P000388420 can be removed by
unscrewing 4 screws under those white rubber plugs
located near th on off etc. buttons & 2 additional screws
which are concealed by triangular stickers @ the bottom
of the screen. Once these screws come off the silver
frame can be lifted along with the hard plastic screen
protector.
The cost of the mask is $140.00 through
Paula Ennis-Paschall

Account Manager

National Parts Depot

31 Elkay Dr.

Chester, NY, 10918

800-524-8338 ext 3018

845-469-4800 ext 3018

ppaschall@nationalparts.com

I included the above contact for Paula Enis because she
was the only one who toock the time to determine what
part I realy needed.

I hope this helps.

Lou Mandarakas





>-----Original Message-----
>My 4 month old M205 screen shattered under the presure
of
>my thumb as I was closing it. As if there was a void
>between the screen & the protective glass.
>Anyway Toshiba does not cover this & they estimate the
>cost of a new screen to be $400-$700.00 ouch.
>Has anyone had this same problem? the screen still
>works. Can the protective glass be replaced without
>removing the screen?
>Any advise greatly appreciated.
>
>Lou M
>
>.
>

Awesome, Lou. Thanks for posting the information.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Lou Mandarakas" <anonymous@discussions.microsoft.com> wrote in message
news:b10601c436f6$41958830$a601280a@phx.gbl...
> Here's some information that might help other M200
> owners. After numerous calls to tochiba technicians &
> parts service I got conflicting information about the
> replacement of the screen protective glass. Initialy I
> was told by two diferent Tochiba tech centers that the
> screen will have to be replaced.
> After searching around I found that the cover wich is
> called a MASK PART #P000388420 can be removed by
> unscrewing 4 screws under those white rubber plugs
> located near th on off etc. buttons & 2 additional screws
> which are concealed by triangular stickers @ the bottom
> of the screen. Once these screws come off the silver
> frame can be lifted along with the hard plastic screen
> protector.
> The cost of the mask is $140.00 through
> Paula Ennis-Paschall
>
> Account Manager
>
> National Parts Depot
>
> 31 Elkay Dr.
>
> Chester, NY, 10918
>
> 800-524-8338 ext 3018
>
> 845-469-4800 ext 3018
>
> ppaschall@nationalparts.com
>
> I included the above contact for Paula Enis because she
> was the only one who toock the time to determine what
> part I realy needed.
>
> I hope this helps.
>
> Lou Mandarakas
>
>
>
>
>
>>-----Original Message-----
>>My 4 month old M205 screen shattered under the presure
> of
>>my thumb as I was closing it. As if there was a void
>>between the screen & the protective glass.
>>Anyway Toshiba does not cover this & they estimate the
>>cost of a new screen to be $400-$700.00 ouch.
>>Has anyone had this same problem? the screen still
>>works. Can the protective glass be replaced without
>>removing the screen?
>>Any advise greatly appreciated.
>>
>>Lou M
>>
>>.
>>