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  #1 (permalink)  
Old 05-26-2004, 10:09 PM
Steve Thangmanosopa
Newsgroup Contributor
 
Posts: n/a
Booting Toshiba Tablet PC Issue

May I clarify and ensure that Toshiba Tablet PC (3500 or newer) would not be
able to boot from external USB CD-ROM drive because of hardware problem, not
OS problem?

If it's hardware problem, will MS proceed any action to OEM like Toshiba
regarding of this issue? Since this will destroy for consumers' trust in
Tablet PC market.

Thanks in advance for all of your comments.


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Old 05-26-2004, 10:09 PM
  #2 (permalink)  
Old 05-26-2004, 10:09 PM
Dave Adamson
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue

As far as I am aware, it isn't a hardware problem, it's a design
specification.


"Steve Thangmanosopa" <sthang67********.com> wrote in message
news:OH39jyGAEHA.2292@TK2MSFTNGP12.phx.gbl...
> May I clarify and ensure that Toshiba Tablet PC (3500 or newer) would not

be
> able to boot from external USB CD-ROM drive because of hardware problem,

not
> OS problem?
>
> If it's hardware problem, will MS proceed any action to OEM like Toshiba
> regarding of this issue? Since this will destroy for consumers' trust in
> Tablet PC market.
>
> Thanks in advance for all of your comments.
>
>



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  #3 (permalink)  
Old 05-26-2004, 10:09 PM
hermes
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue

Dave Adamson wrote:
> As far as I am aware, it isn't a hardware problem, it's a design
> specification.
>
>
> "Steve Thangmanosopa" <sthang67********.com> wrote in message
> news:OH39jyGAEHA.2292@TK2MSFTNGP12.phx.gbl...
>> May I clarify and ensure that Toshiba Tablet PC (3500 or newer)
>> would not be able to boot from external USB CD-ROM drive because of
>> hardware problem, not OS problem?
>>
>> If it's hardware problem, will MS proceed any action to OEM like
>> Toshiba regarding of this issue? Since this will destroy for
>> consumers' trust in Tablet PC market.
>>
>> Thanks in advance for all of your comments.


I think the reason it won't boot from a usb cdrom drive is because you need
to enable legacy support for usb devices in the bios for usb support outside
of windows. Try it and see if it works. It may not work at all tho becuase
I have a Protege 3500 with a Storix usb cd drive and my tablet is incapable
of booting off of it. Check the manufacturer's site for your cd drive to
see if it supports that. Good luck.

--
Hermes


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  #4 (permalink)  
Old 05-26-2004, 10:09 PM
Dennis Brothers
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue

Are you holding the "C" key down when you try to boot from the Toshiba USB
drive?

- Dennis Brothers

"Gary A. Bushey" <bushey@mindspring.com.REMOVETOSEND> wrote in message
news:e0qgyiIAEHA.212@TK2MSFTNGP12.phx.gbl...
> I have a Toshiba M200 with a Toshiba USB DVD/CD+RW and I cannot get

the
> darn thing to boot from a CD. Someone posted that Toshiba TS stated you
> need the docking station to boot from a CD.
> I checked my BIOS settings and they are set to emulate legacy systems.
> Everytime I try to boot from a CD I get some message about checking my
> cable.
>
> --
>
> Gary A. Bushey
> SPS MVP
> bushey@mindspring.com
>
> "hermes" <hermes@messenger.net> wrote in message
> news:OMQT09HAEHA.2448@TK2MSFTNGP12.phx.gbl...
> > Dave Adamson wrote:
> > > As far as I am aware, it isn't a hardware problem, it's a design
> > > specification.
> > >
> > >
> > > "Steve Thangmanosopa" <sthang67********.com> wrote in message
> > > news:OH39jyGAEHA.2292@TK2MSFTNGP12.phx.gbl...
> > >> May I clarify and ensure that Toshiba Tablet PC (3500 or newer)
> > >> would not be able to boot from external USB CD-ROM drive because of
> > >> hardware problem, not OS problem?
> > >>
> > >> If it's hardware problem, will MS proceed any action to OEM like
> > >> Toshiba regarding of this issue? Since this will destroy for
> > >> consumers' trust in Tablet PC market.
> > >>
> > >> Thanks in advance for all of your comments.

> >
> > I think the reason it won't boot from a usb cdrom drive is because you

> need
> > to enable legacy support for usb devices in the bios for usb support

> outside
> > of windows. Try it and see if it works. It may not work at all tho

> becuase
> > I have a Protege 3500 with a Storix usb cd drive and my tablet is

> incapable
> > of booting off of it. Check the manufacturer's site for your cd drive

to
> > see if it supports that. Good luck.
> >
> > --
> > Hermes
> >
> >

>
>



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  #5 (permalink)  
Old 05-26-2004, 10:09 PM
Gary A. Bushey
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue

I have pressed the arrow key while starting up to select the CD icon. This
is in the manual. Will try the "C" key when I can find a bootable CD.

--

Gary A. Bushey
SPS MVP
bushey@mindspring.com

"Dennis Brothers" <brothers@abbreviate-brothers.com> wrote in message
news:ObXiYpIAEHA.2212@TK2MSFTNGP10.phx.gbl...
> Are you holding the "C" key down when you try to boot from the Toshiba USB
> drive?
>
> - Dennis Brothers
>
> "Gary A. Bushey" <bushey@mindspring.com.REMOVETOSEND> wrote in message
> news:e0qgyiIAEHA.212@TK2MSFTNGP12.phx.gbl...
> > I have a Toshiba M200 with a Toshiba USB DVD/CD+RW and I cannot get

> the
> > darn thing to boot from a CD. Someone posted that Toshiba TS stated you
> > need the docking station to boot from a CD.
> > I checked my BIOS settings and they are set to emulate legacy

systems.
> > Everytime I try to boot from a CD I get some message about checking my
> > cable.
> >
> > --
> >
> > Gary A. Bushey
> > SPS MVP
> > bushey@mindspring.com
> >
> > "hermes" <hermes@messenger.net> wrote in message
> > news:OMQT09HAEHA.2448@TK2MSFTNGP12.phx.gbl...
> > > Dave Adamson wrote:
> > > > As far as I am aware, it isn't a hardware problem, it's a design
> > > > specification.
> > > >
> > > >
> > > > "Steve Thangmanosopa" <sthang67********.com> wrote in message
> > > > news:OH39jyGAEHA.2292@TK2MSFTNGP12.phx.gbl...
> > > >> May I clarify and ensure that Toshiba Tablet PC (3500 or newer)
> > > >> would not be able to boot from external USB CD-ROM drive because of
> > > >> hardware problem, not OS problem?
> > > >>
> > > >> If it's hardware problem, will MS proceed any action to OEM like
> > > >> Toshiba regarding of this issue? Since this will destroy for
> > > >> consumers' trust in Tablet PC market.
> > > >>
> > > >> Thanks in advance for all of your comments.
> > >
> > > I think the reason it won't boot from a usb cdrom drive is because you

> > need
> > > to enable legacy support for usb devices in the bios for usb support

> > outside
> > > of windows. Try it and see if it works. It may not work at all tho

> > becuase
> > > I have a Protege 3500 with a Storix usb cd drive and my tablet is

> > incapable
> > > of booting off of it. Check the manufacturer's site for your cd drive

> to
> > > see if it supports that. Good luck.
> > >
> > > --
> > > Hermes
> > >
> > >

> >
> >

>
>



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  #6 (permalink)  
Old 05-26-2004, 10:09 PM
Steve Thangmanosopa
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue

Seem I have not luck to boot from external USB CD-ROM, unless having buy a
dock station from Toshiba. So, this is what's Toshiba strategy to sell more
products to consumer? And no one at Toshiba would say something on their
support web site regarding of this issue. Well, I was a loyal customer, had
bought PocketPC 740 from them and finally got no upgrade from PPC 2002 to
2003.

Very upset for Toshiba!!


"Gary A. Bushey" <bushey@mindspring.com.REMOVETOSEND> wrote in message
news:uDNQVlIAEHA.3712@tk2msftngp13.phx.gbl...
> Oh yeah, plenty of references to booting from a SD card but nothing about
> booting from a CD. Maybe I should get a 1G SD card and copy the CD onto
> it....just in case. Of course the largest I can find is a 512M SD card.
> Wonder just how big that Tablet PC OS is?
>
> --
>
> Gary A. Bushey
> SPS MVP
> bushey@mindspring.com
>
> "hermes" <hermes@messenger.net> wrote in message
> news:OMQT09HAEHA.2448@TK2MSFTNGP12.phx.gbl...
> > Dave Adamson wrote:
> > > As far as I am aware, it isn't a hardware problem, it's a design
> > > specification.
> > >
> > >
> > > "Steve Thangmanosopa" <sthang67********.com> wrote in message
> > > news:OH39jyGAEHA.2292@TK2MSFTNGP12.phx.gbl...
> > >> May I clarify and ensure that Toshiba Tablet PC (3500 or newer)
> > >> would not be able to boot from external USB CD-ROM drive because of
> > >> hardware problem, not OS problem?
> > >>
> > >> If it's hardware problem, will MS proceed any action to OEM like
> > >> Toshiba regarding of this issue? Since this will destroy for
> > >> consumers' trust in Tablet PC market.
> > >>
> > >> Thanks in advance for all of your comments.

> >
> > I think the reason it won't boot from a usb cdrom drive is because you

> need
> > to enable legacy support for usb devices in the bios for usb support

> outside
> > of windows. Try it and see if it works. It may not work at all tho

> becuase
> > I have a Protege 3500 with a Storix usb cd drive and my tablet is

> incapable
> > of booting off of it. Check the manufacturer's site for your cd drive

to
> > see if it supports that. Good luck.
> >
> > --
> > Hermes
> >
> >

>
>



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  #7 (permalink)  
Old 05-26-2004, 10:09 PM
Alex Nichol
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue

Steve Thangmanosopa wrote:

>May I clarify and ensure that Toshiba Tablet PC (3500 or newer) would not be
>able to boot from external USB CD-ROM drive because of hardware problem, not
>OS problem?


Booting is a matter for the hardware - there is no OS as yet, apart from
the BIOS.

Mine boots from the Toshiba optional CD drive (which in fact came along
with mine), which plugs into the PC Card slot. It does not boot from a
third party USB DVD drive - though the manual includes mention of
booting from a Toshiba accessory USB floppy drive.


--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. Alexn@mvps.D8E8L.org (remove the D8 bit)
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  #8 (permalink)  
Old 05-26-2004, 10:09 PM
Gary A. Bushey
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue

Just for the record, I am using a Toshiba M200 with the Toshiba USB2.0
DVD/CD-RW external drive (Toshiba model number PA3352U-1CD2 Rev 344). I
used the Toshiba Console (found under Start Menu / Toshiba / Utilities) to
set my boot priority to be CD-ROM->LAN->HDD->FDD.

I then inserted the Toshiba Recovery and Applications/Drivers DVD and
rebooted my system. It booted directly to the DVD. I also tried with a
Windows Server 2003 installation DVD and that worked fine also.

--

Gary A. Bushey
SPS MVP
bushey@mindspring.com

"Steve Thangmanosopa" <sthang67********.com> wrote in message
news:OH39jyGAEHA.2292@TK2MSFTNGP12.phx.gbl...
> May I clarify and ensure that Toshiba Tablet PC (3500 or newer) would not

be
> able to boot from external USB CD-ROM drive because of hardware problem,

not
> OS problem?
>
> If it's hardware problem, will MS proceed any action to OEM like Toshiba
> regarding of this issue? Since this will destroy for consumers' trust in
> Tablet PC market.
>
> Thanks in advance for all of your comments.
>
>



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  #9 (permalink)  
Old 05-26-2004, 10:09 PM
Stefano
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue

I was the one who posted what Toshiba customer service told me but I kept
digging and I found a DVD drive that is PCMCIA based and so I was finally
able to boot using the restore CD.
If anybody is interested these are the part, # and details of the drive:

PA3246U TOSHIBA EXTERNAL SLIM DVD/CD
Mfg Part #: PA3246U-1DVD $149.00

Although I was able to fix my problem I strongly believe that not clearly
informing customers that the only "Restore" media is a DVD, with no CD
option available is wrong , unfair and unprofessional bur as long as MS will
not release a boxed version of the OS we will be at the mercy of these
"Hardware producers".
Regards
Stefano

"Gary A. Bushey" <bushey@mindspring.com.REMOVETOSEND> wrote in message
news:e0qgyiIAEHA.212@TK2MSFTNGP12.phx.gbl...
> I have a Toshiba M200 with a Toshiba USB DVD/CD+RW and I cannot get the
> darn thing to boot from a CD. Someone posted that Toshiba TS stated you
> need the docking station to boot from a CD.
> I checked my BIOS settings and they are set to emulate legacy systems.
> Everytime I try to boot from a CD I get some message about checking my
> cable.
>
> --
>
> Gary A. Bushey
> SPS MVP
> bushey@mindspring.com
>
> "hermes" <hermes@messenger.net> wrote in message
> news:OMQT09HAEHA.2448@TK2MSFTNGP12.phx.gbl...
>> Dave Adamson wrote:
>> > As far as I am aware, it isn't a hardware problem, it's a design
>> > specification.
>> >
>> >



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  #10 (permalink)  
Old 05-26-2004, 10:09 PM
Alex Nichol
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue

Stefano wrote:

>Although I was able to fix my problem I strongly believe that not clearly
>informing customers that the only "Restore" media is a DVD, with no CD
>option available is wrong ,


I think that statement is wrong

Mine came with restore *CD*s and in fact with the optional PC card
based CD drive. And I had occasion to use these soon after it arrived.
Toshiba offer a 'convert to NTFS' and I had not expected that they would
put out the system on a FAT 32 drive formatted so that this gave 512
byte clusters. I was shocked when I ran the restore disk to discover
that it uses an image of a Win98 boot floppy to start things off and do
the formatting

I see no point in putting out a DVD when one or two CDs is big enough

--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. Alexn@mvps.D8E8L.org (remove the D8 bit)
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  #11 (permalink)  
Old 05-26-2004, 10:09 PM
binarg
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue - Bottom Line??

So the bottom line is either buy USB CD/DVD or docking station from Toshiba?

Thant is fuc...in resolution for ~3000 device?

Well, I thought that toshiba did itself when they screwed up e740 users
with PPC2003 upgrade but this is creme la creme, really....

seems to me that Motion will get my money, if for nothing but for me
feeling good for making Toshiba poorer for 3000...

yes, nobody from Toshiba will cry, I know but this time I won't either
:-))))))))))))))))))))))))))))))



Steve Thangmanosopa wrote:
> May I clarify and ensure that Toshiba Tablet PC (3500 or newer) would not be
> able to boot from external USB CD-ROM drive because of hardware problem, not
> OS problem?
>
> If it's hardware problem, will MS proceed any action to OEM like Toshiba
> regarding of this issue? Since this will destroy for consumers' trust in
> Tablet PC market.
>
> Thanks in advance for all of your comments.
>
>

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  #12 (permalink)  
Old 05-26-2004, 10:09 PM
JDTHREE [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue - Bottom Line??

I know the feeling - I had a Toshiba E740 as well, and also have the
Toshiba 3500 tablet - unbootable via USB, of course. :( Motion will
likely be my next tablet purchase.

John

On Fri, 05 Mar 2004 10:11:08 -0500, binarg <binarg********.com> wrote:

>So the bottom line is either buy USB CD/DVD or docking station from Toshiba?
>
>Thant is fuc...in resolution for ~3000 device?
>
>Well, I thought that toshiba did itself when they screwed up e740 users
>with PPC2003 upgrade but this is creme la creme, really....
>
>seems to me that Motion will get my money, if for nothing but for me
>feeling good for making Toshiba poorer for 3000...
>
>yes, nobody from Toshiba will cry, I know but this time I won't either
>:-))))))))))))))))))))))))))))))
>
>
>
>Steve Thangmanosopa wrote:
>> May I clarify and ensure that Toshiba Tablet PC (3500 or newer) would not be
>> able to boot from external USB CD-ROM drive because of hardware problem, not
>> OS problem?
>>
>> If it's hardware problem, will MS proceed any action to OEM like Toshiba
>> regarding of this issue? Since this will destroy for consumers' trust in
>> Tablet PC market.
>>
>> Thanks in advance for all of your comments.
>>
>>


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  #13 (permalink)  
Old 05-26-2004, 10:10 PM
=?Utf-8?B?VGlt?=
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue - Bottom Line??

Most usb drives are non bootible// use ilink or pcmciaa drives
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  #14 (permalink)  
Old 05-26-2004, 10:10 PM
hermes
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue - Bottom Line??

Comments/questions in line...

JDTHREE [MVP] wrote:
> I know the feeling - I had a Toshiba E740 as well, and also have the
> Toshiba 3500 tablet - unbootable via USB, of course. :( Motion will
> likely be my next tablet purchase.
>
> John


I think the Protege 3500 will boot from a pcmcia card drive. Does anyone
know if it will work with a backpack drive connecting via the parallel port?

>
> On Fri, 05 Mar 2004 10:11:08 -0500, binarg <binarg********.com> wrote:
>
>> So the bottom line is either buy USB CD/DVD or docking station from
>> Toshiba?


Does a docking station actually exist for the 3500? I purchased a usb
Storix dvd/cdrw drive for this tablet it just to find out it won't boot from
it. Would using the doc with the drive help? Thanks.

>>
>> Thant is fuc...in resolution for ~3000 device?
>>
>> Well, I thought that toshiba did itself when they screwed up e740
>> users with PPC2003 upgrade but this is creme la creme, really....
>>
>> seems to me that Motion will get my money, if for nothing but for me
>> feeling good for making Toshiba poorer for 3000...
>>
>> yes, nobody from Toshiba will cry, I know but this time I won't
>> either :-))))))))))))))))))))))))))))))
>>
>>
>>
>> Steve Thangmanosopa wrote:
>>> May I clarify and ensure that Toshiba Tablet PC (3500 or newer)
>>> would not be able to boot from external USB CD-ROM drive because of
>>> hardware problem, not OS problem?
>>>
>>> If it's hardware problem, will MS proceed any action to OEM like
>>> Toshiba regarding of this issue? Since this will destroy for
>>> consumers' trust in Tablet PC market.
>>>
>>> Thanks in advance for all of your comments.



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  #15 (permalink)  
Old 05-26-2004, 10:10 PM
JDTHREE [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Booting Toshiba Tablet PC Issue - Bottom Line??

yes, the 3500 boots from the 16 bit PCMCIA version drive offered.

As far as a docking station for it, negatory. :) Nothing for the
3500.

And the 3500 doesn't have a parallel port, so that option is out too.
:)

Someone about a year ago reported success with a specific Lite-ON USB
drive, and also with a SONY CD drive. I never had the opportunity to
purchase the models in question and test though.

John

On Mon, 8 Mar 2004 11:11:15 -0600, "hermes" <hermes@messenger.net>
wrote:

>Comments/questions in line...
>
>JDTHREE [MVP] wrote:
>> I know the feeling - I had a Toshiba E740 as well, and also have the
>> Toshiba 3500 tablet - unbootable via USB, of course. :( Motion will
>> likely be my next tablet purchase.
>>
>> John

>
>I think the Protege 3500 will boot from a pcmcia card drive. Does anyone
>know if it will work with a backpack drive connecting via the parallel port?
>
>>
>> On Fri, 05 Mar 2004 10:11:08 -0500, binarg <binarg********.com> wrote:
>>
>>> So the bottom line is either buy USB CD/DVD or docking station from
>>> Toshiba?

>
>Does a docking station actually exist for the 3500? I purchased a usb
>Storix dvd/cdrw drive for this tablet it just to find out it won't boot from
>it. Would using the doc with the drive help? Thanks.
>
>>>
>>> Thant is fuc...in resolution for ~3000 device?
>>>
>>> Well, I thought that toshiba did itself when they screwed up e740
>>> users with PPC2003 upgrade but this is creme la creme, really....
>>>
>>> seems to me that Motion will get my money, if for nothing but for me
>>> feeling good for making Toshiba poorer for 3000...
>>>
>>> yes, nobody from Toshiba will cry, I know but this time I won't
>>> either :-))))))))))))))))))))))))))))))
>>>
>>>
>>>
>>> Steve Thangmanosopa wrote:
>>>> May I clarify and ensure that Toshiba Tablet PC (3500 or newer)
>>>> would not be able to boot from external USB CD-ROM drive because of
>>>> hardware problem, not OS problem?
>>>>
>>>> If it's hardware problem, will MS proceed any action to OEM like
>>>> Toshiba regarding of this issue? Since this will destroy for
>>>> consumers' trust in Tablet PC market.
>>>>
>>>> Thanks in advance for all of your comments.

>


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