Hi all,

My pen will write when not touching the screen SOMETIMES. Is very odd,
when it happens the pen could be up to 1/2" away from the screen and still
write. This is a big problem because this can cause windows to resize,
buttons to press that you dont want, recognition to not work, etc.

The tablet is now a year-old and there-fore out of warranty. But this has
been happening since about 1-month after purchase. Local support (Hong
Kong) wont help.

Has anyone seen this? Anyone know what to do about it?

Thanks in advance..

-BB

Most tablets are setup so that you do not need to actually touch the screen
to write. Rather than having a touch sensitive screen the screen use a
magnetic technology to read where the pen is. I do not think this is a
hardware defect or system bug. My M200 will read my pen from about 3/4"
away.

--

Gary A. Bushey
SPS MVP
bushey@mindspring.com

"Brian Burgess" <bburgess66********.com> wrote in message
news:%23K$0vDE$DHA.3500@tk2msftngp13.phx.gbl...
> Hi all,
>
> My pen will write when not touching the screen SOMETIMES. Is very odd,
> when it happens the pen could be up to 1/2" away from the screen and still
> write. This is a big problem because this can cause windows to resize,
> buttons to press that you dont want, recognition to not work, etc.
>
> The tablet is now a year-old and there-fore out of warranty. But this
has
> been happening since about 1-month after purchase. Local support (Hong
> Kong) wont help.
>
> Has anyone seen this? Anyone know what to do about it?
>
> Thanks in advance..
>
> -BB
>
>

It acts as though the But does it actually write ink if you are not
pressing the point of the pen to the screen? .. Mine is doing this
... SPORADICALLY!

I realize it is magnetic. Hence the problem. It is not just
reading from the pen when away from the screen, but acts as if it were
touching the screen .. SOMETIMES.

I just re-installed the windows from the system restore CDs provided
by compaq. The problem is still happening .. sporadically.

Thanks for your thoughts..

-BB

On Thu, 26 Feb 2004 07:59:49 -0500, "Gary A. Bushey"
<bushey@mindspring.com.REMOVETOSEND> wrote:

>Most tablets are setup so that you do not need to actually touch the screen
>to write. Rather than having a touch sensitive screen the screen use a
>magnetic technology to read where the pen is. I do not think this is a
>hardware defect or system bug. My M200 will read my pen from about 3/4"
>away.

Did you change the battery in the stylus? Beyond that I'd call HP for
assistance - it may be a bad stylus.


--
Chris De Herrera
http://www.cewindows.net
http://www.tabletpctalk.com

"Brian Burgess" <bburgess66********.com> wrote in message
news:4r4t30he6e9av0uh5mvplevnujl3ecgcop@4ax.com...
> It acts as though the But does it actually write ink if you are not
> pressing the point of the pen to the screen? .. Mine is doing this
> .. SPORADICALLY!
>
> I realize it is magnetic. Hence the problem. It is not just
> reading from the pen when away from the screen, but acts as if it were
> touching the screen .. SOMETIMES.
>
> I just re-installed the windows from the system restore CDs provided
> by compaq. The problem is still happening .. sporadically.
>
> Thanks for your thoughts..
>
> -BB
>
> On Thu, 26 Feb 2004 07:59:49 -0500, "Gary A. Bushey"
> <bushey@mindspring.com.REMOVETOSEND> wrote:
>
> >Most tablets are setup so that you do not need to actually touch the
screen
> >to write. Rather than having a touch sensitive screen the screen use a
> >magnetic technology to read where the pen is. I do not think this is a
> >hardware defect or system bug. My M200 will read my pen from about 3/4"
> >away.
>

Ya tried that .. and a different pen .. and getting support .. Local
support in Hong Kong really sucks ... All energy is devoted into looking
for reasons to not provide support.

Do you think it could be the screen itself? .. this is driving me nuts..

thanks

-BB

"Chris De Herrera" <chris@cewindows.net> wrote in message
news:%23gXp4QO$DHA.1844@TK2MSFTNGP11.phx.gbl...
> Did you change the battery in the stylus? Beyond that I'd call HP for
> assistance - it may be a bad stylus.
>
>
> --
> Chris De Herrera
> http://www.cewindows.net
> http://www.tabletpctalk.com
>
> "Brian Burgess" <bburgess66********.com> wrote in message
> news:4r4t30he6e9av0uh5mvplevnujl3ecgcop@4ax.com...
> > It acts as though the But does it actually write ink if you are not
> > pressing the point of the pen to the screen? .. Mine is doing this
> > .. SPORADICALLY!
> >
> > I realize it is magnetic. Hence the problem. It is not just
> > reading from the pen when away from the screen, but acts as if it were
> > touching the screen .. SOMETIMES.
> >
> > I just re-installed the windows from the system restore CDs provided
> > by compaq. The problem is still happening .. sporadically.
> >
> > Thanks for your thoughts..
> >
> > -BB
> >
> > On Thu, 26 Feb 2004 07:59:49 -0500, "Gary A. Bushey"
> > <bushey@mindspring.com.REMOVETOSEND> wrote:
> >
> > >Most tablets are setup so that you do not need to actually touch the
> screen
> > >to write. Rather than having a touch sensitive screen the screen use a
> > >magnetic technology to read where the pen is. I do not think this is
a
> > >hardware defect or system bug. My M200 will read my pen from about
3/4"
> > >away.
> >
>
>

Could be. It may be that the digitizer works better in some areas (hence
the reading at different distances) or that the entire thing fades in and
out. It seems that you have checked everything else.

--

Gary A. Bushey
SPS MVP
bushey@mindspring.com

"Brian Burgess" <bburgess66********.com> wrote in message
news:%23qR%23FxP$DHA.2432@TK2MSFTNGP11.phx.gbl...
> Ya tried that .. and a different pen .. and getting support .. Local
> support in Hong Kong really sucks ... All energy is devoted into looking
> for reasons to not provide support.
>
> Do you think it could be the screen itself? .. this is driving me
nuts..
>
> thanks
>
> -BB
>
> "Chris De Herrera" <chris@cewindows.net> wrote in message
> news:%23gXp4QO$DHA.1844@TK2MSFTNGP11.phx.gbl...
> > Did you change the battery in the stylus? Beyond that I'd call HP for
> > assistance - it may be a bad stylus.
> >
> >
> > --
> > Chris De Herrera
> > http://www.cewindows.net
> > http://www.tabletpctalk.com
> >
> > "Brian Burgess" <bburgess66********.com> wrote in message
> > news:4r4t30he6e9av0uh5mvplevnujl3ecgcop@4ax.com...
> > > It acts as though the But does it actually write ink if you are not
> > > pressing the point of the pen to the screen? .. Mine is doing this
> > > .. SPORADICALLY!
> > >
> > > I realize it is magnetic. Hence the problem. It is not just
> > > reading from the pen when away from the screen, but acts as if it were
> > > touching the screen .. SOMETIMES.
> > >
> > > I just re-installed the windows from the system restore CDs provided
> > > by compaq. The problem is still happening .. sporadically.
> > >
> > > Thanks for your thoughts..
> > >
> > > -BB
> > >
> > > On Thu, 26 Feb 2004 07:59:49 -0500, "Gary A. Bushey"
> > > <bushey@mindspring.com.REMOVETOSEND> wrote:
> > >
> > > >Most tablets are setup so that you do not need to actually touch the
> > screen
> > > >to write. Rather than having a touch sensitive screen the screen use
a
> > > >magnetic technology to read where the pen is. I do not think this
is
> a
> > > >hardware defect or system bug. My M200 will read my pen from about
> 3/4"
> > > >away.
> > >
> >
> >
>
>

Brian,

Unfirtunately this is a common problem with TC1000 pens. Quite a few people
have written in the past to this group to say that they have just called HP
and been given a new pen free of charge. As you are out of warranty, you may
have to buy yourself a new pen - about $50, I think.

I have the same problem with mine, but I've never got around to doing
anything about it. I find that it is worst when the pen has been getting wrm
inside its pen holder. I also find that a few judicious tabs of the nib
against the side of the screnn halp to solve the problem temporarily.

Al

"Brian Burgess" <bburgess66********.com> wrote in message
news:%23K$0vDE$DHA.3500@tk2msftngp13.phx.gbl...
> Hi all,
>
> My pen will write when not touching the screen SOMETIMES. Is very odd,
> when it happens the pen could be up to 1/2" away from the screen and still
> write. This is a big problem because this can cause windows to resize,
> buttons to press that you dont want, recognition to not work, etc.
>
> The tablet is now a year-old and there-fore out of warranty. But this
has
> been happening since about 1-month after purchase. Local support (Hong
> Kong) wont help.
>
> Has anyone seen this? Anyone know what to do about it?
>
> Thanks in advance..
>
> -BB
>
>