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  #1 (permalink)  
Old 01-02-2007, 10:30 AM
Mark Rylander
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Posts: n/a
COM Surrogate has stopped working

I get this "COM Surrogate has stopped working" every time I click on a .AVI
file. Any idea what's causing it? I've not installed any codec's. A more
detailed look at the error shows:

Product
COM Surrogate

Problem
Stopped working

Date
01/12/2006 22:26

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: DllHost.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b14e
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00deb5ed
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

Anyone got any idea's as to what's going on / solutions etc?

Thanks,
- Mark

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Old 01-02-2007, 10:30 AM
  #2 (permalink)  
Old 01-02-2007, 10:30 AM
Frank
Newsgroup Contributor
 
Posts: n/a
Re: COM Surrogate has stopped working

Mark Rylander wrote:[color=blue]
> I get this "COM Surrogate has stopped working" every time I click on a
> .AVI file. Any idea what's causing it? I've not installed any codec's. A
> more detailed look at the error shows:
>
> Product
> COM Surrogate
>
> Problem
> Stopped working
>
> Date
> 01/12/2006 22:26
>
> Status
> Not Reported
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: DllHost.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b14e
> Fault Module Name: StackHash_1703
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 00deb5ed
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 2057
> Additional Information 1: 1703
> Additional Information 2: 2264db07e74365624c50317d7b856ae9
> Additional Information 3: 1344
> Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
>
> Anyone got any idea's as to what's going on / solutions etc?
>
> Thanks,
> - Mark[/color]

Do you have Nero installed? It will cause this to happen.
Frank
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  #3 (permalink)  
Old 01-02-2007, 10:31 AM
Jon Abbott
Newsgroup Contributor
 
Posts: n/a
Re: COM Surrogate has stopped working

"Mark Rylander" <jedimark******.com> wrote:[color=blue]
>I get this "COM Surrogate has stopped working" every time I click on a .AVI
>file. Any idea what's causing it? I've not installed any codec's. A more
>detailed look at the error shows:
>
>Product
>COM Surrogate
>
>Problem
>Stopped working[/color]
Run DirectShow Filter Manager, and set the merit to "00200000" for all codecs
that start "Nero".

It's not a problem with Vista, but with the Nero MSI package. When a minimal
install is done, it part installs the codecs, which causes the errors you're
seeing when the Nero trying to thumbnail video clips.

Ahead need to fix the MSI.

You can get DirectShow filter manager here:
[url]http://www.softella.com/dsfm/index.en.htm[/url]

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  #4 (permalink)  
Old 01-02-2007, 10:49 AM
TWS
Newsgroup Contributor
 
Posts: n/a
Re: COM Surrogate has stopped working

I found that if you change your default program to Nero play the file then
change it back to Windows Media Player that the error does not return.

"Jon Abbott" wrote:
[color=blue]
> "Mark Rylander" <jedimark******.com> wrote:[color=green]
> >I get this "COM Surrogate has stopped working" every time I click on a .AVI
> >file. Any idea what's causing it? I've not installed any codec's. A more
> >detailed look at the error shows:
> >
> >Product
> >COM Surrogate
> >
> >Problem
> >Stopped working[/color]
> Run DirectShow Filter Manager, and set the merit to "00200000" for all codecs
> that start "Nero".
>
> It's not a problem with Vista, but with the Nero MSI package. When a minimal
> install is done, it part installs the codecs, which causes the errors you're
> seeing when the Nero trying to thumbnail video clips.
>
> Ahead need to fix the MSI.
>
> You can get DirectShow filter manager here:
> [url]http://www.softella.com/dsfm/index.en.htm[/url]
>
>[/color]
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  #5 (permalink)  
Old 01-02-2007, 10:49 AM
TWS
Newsgroup Contributor
 
Posts: n/a
Re: COM Surrogate has stopped working

I found that if you change your default program to Nero play the file then
change it back to Windows Media Player that the error does not return.

"Jon Abbott" wrote:
[color=blue]
> "Mark Rylander" <jedimark******.com> wrote:[color=green]
> >I get this "COM Surrogate has stopped working" every time I click on a .AVI
> >file. Any idea what's causing it? I've not installed any codec's. A more
> >detailed look at the error shows:
> >
> >Product
> >COM Surrogate
> >
> >Problem
> >Stopped working[/color]
> Run DirectShow Filter Manager, and set the merit to "00200000" for all codecs
> that start "Nero".
>
> It's not a problem with Vista, but with the Nero MSI package. When a minimal
> install is done, it part installs the codecs, which causes the errors you're
> seeing when the Nero trying to thumbnail video clips.
>
> Ahead need to fix the MSI.
>
> You can get DirectShow filter manager here:
> [url]http://www.softella.com/dsfm/index.en.htm[/url]
>
>[/color]
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  #6 (permalink)  
Old 01-02-2007, 11:41 AM
bhorn2001
Newsgroup Contributor
 
Posts: n/a
RE: COM Surrogate has stopped working

This page has a fix also and seems to be easier.

[url]http://www.msfn.org/board/index.php?showtopic=66826[/url]

Brad

"Mark Rylander" wrote:
[color=blue]
> I get this "COM Surrogate has stopped working" every time I click on a .AVI
> file. Any idea what's causing it? I've not installed any codec's. A more
> detailed look at the error shows:
>
> Product
> COM Surrogate
>
> Problem
> Stopped working
>
> Date
> 01/12/2006 22:26
>
> Status
> Not Reported
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: DllHost.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b14e
> Fault Module Name: StackHash_1703
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 00deb5ed
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 2057
> Additional Information 1: 1703
> Additional Information 2: 2264db07e74365624c50317d7b856ae9
> Additional Information 3: 1344
> Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
>
> Anyone got any idea's as to what's going on / solutions etc?
>
> Thanks,
> - Mark
>[/color]
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  #7 (permalink)  
Old 01-02-2007, 11:41 AM
bhorn2001
Newsgroup Contributor
 
Posts: n/a
RE: COM Surrogate has stopped working

This page has a fix also and seems to be easier.

[url]http://www.msfn.org/board/index.php?showtopic=66826[/url]

Brad

"Mark Rylander" wrote:
[color=blue]
> I get this "COM Surrogate has stopped working" every time I click on a .AVI
> file. Any idea what's causing it? I've not installed any codec's. A more
> detailed look at the error shows:
>
> Product
> COM Surrogate
>
> Problem
> Stopped working
>
> Date
> 01/12/2006 22:26
>
> Status
> Not Reported
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: DllHost.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b14e
> Fault Module Name: StackHash_1703
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 00deb5ed
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 2057
> Additional Information 1: 1703
> Additional Information 2: 2264db07e74365624c50317d7b856ae9
> Additional Information 3: 1344
> Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
>
> Anyone got any idea's as to what's going on / solutions etc?
>
> Thanks,
> - Mark
>[/color]
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  #8 (permalink)  
Old 07-10-2007, 01:30 AM
gidlp
Newsgroup Contributor
 
Posts: n/a
Re: COM Surrogate has stopped working


I was able to get the program to show the complete list of codecs. Then
double clicked the codec for NERO that was 0x0600000 and tried to change
the 6 to 2. It would not work. What did I do wrong?

===========

Jon Abbott;2373179 Wrote:[color=blue]
> "Mark Rylander" <jedimark******.com> wrote:[color=green]
> >I get this "COM Surrogate has stopped working" every time I click on a[/color]
> .AVI[color=green]
> >file. Any idea what's causing it? I've not installed any codec's. A[/color]
> more[color=green]
> >detailed look at the error shows:
> >
> >Product
> >COM Surrogate
> >
> >Problem
> >Stopped working[/color]
> Run DirectShow Filter Manager, and set the merit to "00200000" for all
> codecs
> that start "Nero".
>
> It's not a problem with Vista, but with the Nero MSI package. When a
> minimal
> install is done, it part installs the codecs, which causes the errors
> you're
> seeing when the Nero trying to thumbnail video clips.
>
> Ahead need to fix the MSI.
>
> You can get DirectShow filter manager here:
> [url]http://www.softella.com/dsfm/index.en.htm[/url][/color]


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  #9 (permalink)  
Old 07-10-2007, 02:30 AM
gidlp
Newsgroup Contributor
 
Posts: n/a
Re: COM Surrogate has stopped working


TWS;2389849 Wrote:[color=blue]
> I found that if you change your default program to Nero play the file
> then
> change it back to Windows Media Player that the error does not return.
>
> "Jon Abbott" wrote:
>[color=green]
> > "Mark Rylander" <jedimark******.com> wrote:[color=darkred]
> > >I get this "COM Surrogate has stopped working" every time I click on[/color][/color]
> a .AVI[color=green][color=darkred]
> > >file. Any idea what's causing it? I've not installed any codec's. A[/color][/color]
> more[color=green][color=darkred]
> > >detailed look at the error shows:
> > >
> > >Product
> > >COM Surrogate
> > >
> > >Problem
> > >Stopped working[/color]
> > Run DirectShow Filter Manager, and set the merit to "00200000" for[/color]
> all codecs[color=green]
> > that start "Nero".
> >
> > It's not a problem with Vista, but with the Nero MSI package. When a[/color]
> minimal[color=green]
> > install is done, it part installs the codecs, which causes the errors[/color]
> you're[color=green]
> > seeing when the Nero trying to thumbnail video clips.
> >
> > Ahead need to fix the MSI.
> >
> > You can get DirectShow filter manager here:
> > [url]http://www.softella.com/dsfm/index.en.htm[/url]
> >
> >[/color][/color]
I tried to make the permanent change from Nero to MSWM, but it then
goes back to Nero for the next attempt. I have the block checked ok
for it always to do that. What did I do wrong?


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  #10 (permalink)  
Old 07-15-2007, 03:30 AM
gidlp
Newsgroup Contributor
 
Posts: n/a
Re: COM Surrogate has stopped working


Finally got rid of it all. It kept coming every time I clicked on an
AVI file, even after I uninstalled Nero. Then I read that there was a
Clean Nero file available from Nero that will ultimately really clean
ALL the Nero stuff on the HD and the registry that otherwise would be
left. I downloaded it, ran it (it took quite a while to finish) and
whammo, NO MORE POPUPS of the above.


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  #11 (permalink)  
Old 07-16-2007, 05:50 AM
ETruss
Newsgroup Contributor
 
Posts: n/a
Re: COM Surrogate has stopped working

What was the original issue? The first post is blank. I saw this yesterday
for the first time while trying to see the properties of a folder in Windows
Explorer.


"gidlp" wrote:
[color=blue]
>
> Finally got rid of it all. It kept coming every time I clicked on an
> AVI file, even after I uninstalled Nero. Then I read that there was a
> Clean Nero file available from Nero that will ultimately really clean
> ALL the Nero stuff on the HD and the registry that otherwise would be
> left. I downloaded it, ran it (it took quite a while to finish) and
> whammo, NO MORE POPUPS of the above.
>
>
> --
> gidlp
> ------------------------------------------------------------------------
> gidlp's Profile: [url]http://forums.techarena.in/member.php?userid=27749[/url]
> View this thread: [url]http://forums.techarena.in/showthread.php?t=635824[/url]
>
> [url]http://forums.techarena.in[/url]
>
>[/color]
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  #12 (permalink)  
Old 10-22-2007, 10:30 PM
prasunbs
Newsgroup Contributor
 
Posts: n/a
Re: COM Surrogate has stopped working


Right Click on COMPUTER....
Select and click on PROPERTIES....
Click on ADVANCE SYSTEM SETTINGS....
Select ADVANCED in the System Properties Window....
Click on the button SETTINGS....
In Performance Option Window, select DATA EXECUTION PREVENTION....
Select the 2nd Option >>TURN ON DEP FOR ALL PROGRAMS AND SERVICES
EXCEPT THOSE I SELECT....
Click on ADD and then browse to C:\Windows\System32\dllhost.exe
click OPEN...
Then click OK.....

Issue should get resolved...I tried once and got resolved.
U get the screen shot with the instruction in the following website[color=blue][color=green][color=darkred]
>>>>[/color][/color][/color]
[url]http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/[/url]


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  #13 (permalink)  
Old 10-23-2007, 10:30 AM
prasunbs
Newsgroup Contributor
 
Posts: n/a
Re: COM Surrogate has stopped working


Mark Rylander;2373052 Wrote:[color=blue]
> I get this "COM Surrogate has stopped working" every time I click on a
> .AVI
> file. Any idea what's causing it? I've not installed any codec's. A
> more
> detailed look at the error shows:
>
> Product
> COM Surrogate
>
> Problem
> Stopped working
>
> Date
> 01/12/2006 22:26
>
> Status
> Not Reported
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: DllHost.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b14e
> Fault Module Name: StackHash_1703
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 00deb5ed
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 2057
> Additional Information 1: 1703
> Additional Information 2: 2264db07e74365624c50317d7b856ae9
> Additional Information 3: 1344
> Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
>
> Anyone got any idea's as to what's going on / solutions etc?
>
> Thanks,
> - Mark[/color]

Com Surrogate creates the Thumbnails and when U click on it , it
starts playing. Due to malfunctioning/non functioning of COM
SURROGATE, the link U click is not responding. So U have to enable
Com Surrogate to get this issue resolved
Follow this Link >>
[url]http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/[/url]


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