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  #1 (permalink)  
Old 04-12-2007, 03:34 PM
mtruland
Newsgroup Contributor
 
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Vista Media Center Crashes on movie load


Hello,
I have Vista Ultimate. Media Center app keeps crashing after i look for
the my videos portion of the system. I have attached the problem
signature below:


Problem signature:
Problem Event Name: APPCRASH
Application Name: ehshell.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b55e
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 09e5b5ed
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

Thanks, Matt


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Old 04-12-2007, 03:34 PM
  #2 (permalink)  
Old 04-12-2007, 04:49 PM
zachd [MSFT]
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Re: Vista Media Center Crashes on movie load


Do you have Nero on your system? Is there an update available for your
version of Nero?

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"mtruland" <mtruland.2oy73e@DoNotSpam.com> wrote in message
news:mtruland.2oy73e@DoNotSpam.com...[color=blue]
>
> Hello,
> I have Vista Ultimate. Media Center app keeps crashing after i look for
> the my videos portion of the system. I have attached the problem
> signature below:
>
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: ehshell.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b55e
> Fault Module Name: StackHash_1703
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 09e5b5ed
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 1703
> Additional Information 2: 2264db07e74365624c50317d7b856ae9
> Additional Information 3: 1344
> Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
>
> Thanks, Matt
>
>
> --
> mtruland
> ------------------------------------------------------------------------
> mtruland's Profile: [url]http://forums.techarena.in/member.php?userid=24587[/url]
> View this thread: [url]http://forums.techarena.in/showthread.php?t=724357[/url]
>
> [url]http://forums.techarena.in[/url]
>[/color]


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  #3 (permalink)  
Old 06-04-2007, 04:40 AM
Davior
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Posts: n/a
Re: Vista Media Center Crashes on movie load

hi Matt,

I am having the exact same problem but related to ffdshow.av. As soon
as I go into the videos folder of MCE on Vista Ultimate, it seems like
it is attempting to render the thumbnails and it crashes ehshell.exe.
This throws up a debugging dialouge box reporting that "An unhandled
win32 exception occured in ehshell.exe [4924]".

I have had similar issues ever since I installed a divx decoder on to
my machine.. Could it be that there is some incompatibility between
ALL divx decoders and MCE? I have seen this issue reported in relation
to the "DivX" branded decoder, Nero and ffdshow.

David

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  #4 (permalink)  
Old 06-05-2007, 03:50 PM
zachd [MSFT]
Newsgroup Contributor
 
Posts: n/a
Re: Vista Media Center Crashes on movie load


What's the fault bucket number--
[url]http://zachd.com/pss/pss.html#bucket[/url]
?

There's some bugs in various DIVX versions from any of three plus companies
that make decoders for it. The latest version of each is *less* likely to
have problems. Divx 6.2 should be considered unstable, but they're at 6.6
now anyways. XVid is still under development. FFDShow would likely be
problematic, FFDShow Tryouts should work better but is still under
development.

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Davior" <david.iorlano******.com> wrote in message
news:1180957123.105606.256080@a26g2000pre.googlegroups.com...[color=blue]
> hi Matt,
>
> I am having the exact same problem but related to ffdshow.av. As soon
> as I go into the videos folder of MCE on Vista Ultimate, it seems like
> it is attempting to render the thumbnails and it crashes ehshell.exe.
> This throws up a debugging dialouge box reporting that "An unhandled
> win32 exception occured in ehshell.exe [4924]".
>
> I have had similar issues ever since I installed a divx decoder on to
> my machine.. Could it be that there is some incompatibility between
> ALL divx decoders and MCE? I have seen this issue reported in relation
> to the "DivX" branded decoder, Nero and ffdshow.
>
> David
>[/color]


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