Hello.

I have a problem with Windows Update under Windows Vista Build 5728 :
Windows could not search for new updates
Errors found :
Code 8024400A

On internet bulletin boards, some people tell that it's due to an update of
Windows Defender but no one knows how to solve the problem.

Do you have an idea ?

P.S. : Microsoft Update is activated

Thanks
Patrick Schevenels

Hi
I think what's happened is that Microsoft have stopped the updates for 5728
now since the release of RC2! I'm only relaying what I've read elsewhere. I
had the same problem therefore I did a lot of research on this problem! If
anyone knows any different maybe they could let both of us know!

Mike

"Schevenels Patrick" wrote:
[color=blue]
> Hello.
>
> I have a problem with Windows Update under Windows Vista Build 5728 :
> Windows could not search for new updates
> Errors found :
> Code 8024400A
>
> On internet bulletin boards, some people tell that it's due to an update of
> Windows Defender but no one knows how to solve the problem.
>
> Do you have an idea ?
>
> P.S. : Microsoft Update is activated
>
> Thanks
> Patrick Schevenels
>
>
>[/color]

Hi Mr. Patrick:
I don't think your update problem is with Vista. I found this info in a
windows update forum:
"Microsoft struggles with Patch Tuesday
By Ina Fried
Staff Writer, CNET News.com
Published: October 10, 2006, 12:12 PM PDT

Microsoft on Tuesday released a slew of patches for Windows and Office, but
a glitch prevented the company from pushing the updates out automatically.

The patches, which include critical fixes for both Office and Windows, can
be manually downloaded from Microsoft's Web site, and the company said it
hopes the more-automated tools will have the patch available later on
Tuesday. Microsoft said that its technical teams "have been working around
the clock" to fix the updating problems.

"Due to technical difficulties experienced on the Microsoft Update platform,
security updates released today are not currently available via Microsoft
Update, Automatic Updates, Windows Server Update Services or Windows Update
v6," the software maker said.

More here...

[url]http://news.com.com/Microsoft+strugg...tag=html.alert[/url]

Hope this helps"

I also had problems downloading updates for one of my 2 xp computers that
day. The update worked fine on my month old system but got the same error
message you did for the 1 yr old XP system. A day later the updates
downloaded and installed fine if you haven't already found out.

xiowan.........in tucson

"Schevenels Patrick" wrote:
[color=blue]
> Hello.
>
> I have a problem with Windows Update under Windows Vista Build 5728 :
> Windows could not search for new updates
> Errors found :
> Code 8024400A
>
> On internet bulletin boards, some people tell that it's due to an update of
> Windows Defender but no one knows how to solve the problem.
>
> Do you have an idea ?
>
> P.S. : Microsoft Update is activated
>
> Thanks
> Patrick Schevenels
>
>
>[/color]

That problem was "fixed" in 5744. I suspect, although I have absolutely no
proof, that they changed something on the back end of WU that prevents it
from working with 5728 now. I received 6 updates in 5728 before I got that
error msg. I could be barking up the wrong tree, but WU works in builds
after 5728 so I'll stick with my assumption until someone sets me
straight...

Lang

"Schevenels Patrick" <pscheven********.com> wrote in message
news:e0Xc7Mi7GHA.4572@TK2MSFTNGP02.phx.gbl...[color=blue]
> Hello.
>
> I have a problem with Windows Update under Windows Vista Build 5728 :
> Windows could not search for new updates
> Errors found :
> Code 8024400A
>
> On internet bulletin boards, some people tell that it's due to an update
> of Windows Defender but no one knows how to solve the problem.
>
> Do you have an idea ?
>
> P.S. : Microsoft Update is activated
>
> Thanks
> Patrick Schevenels
>[/color]

WU worked for me today. It installed 25MBs of updates
for Office 2003. I'm using build 5744.


-Michael


"Lang Murphy" <lang_murphy********.com> wrote in message
news:94B48201-EEEB-4EC7-85A3-FA98A4410DDC@microsoft.com...[color=blue]
> That problem was "fixed" in 5744. I suspect, although I have absolutely no proof, that they
> changed something on the back end of WU that prevents it from working with 5728 now. I
> received 6 updates in 5728 before I got that error msg. I could be barking up the wrong tree,
> but WU works in builds after 5728 so I'll stick with my assumption until someone sets me
> straight...
>
> Lang
>
> "Schevenels Patrick" <pscheven********.com> wrote in message
> news:e0Xc7Mi7GHA.4572@TK2MSFTNGP02.phx.gbl...[color=green]
>> Hello.
>>
>> I have a problem with Windows Update under Windows Vista Build 5728 :
>> Windows could not search for new updates
>> Errors found :
>> Code 8024400A
>>
>> On internet bulletin boards, some people tell that it's due to an update of Windows Defender
>> but no one knows how to solve the problem.
>>
>> Do you have an idea ?
>>
>> P.S. : Microsoft Update is activated
>>
>> Thanks
>> Patrick Schevenels
>>[/color]
>[/color]

I have the same problem but missed the download of RC2. Does that mean I can
no longer get any updates, drivers, etc. or even reinstall this build (5728)
since I'd then not get the needed drivers that originally downloaded after
the install? I'm still having lots of issues with 5728, enough that I will
not upgrade since I have no way of knowing whether they have been corrected
in the RC2 build.

Or is there a chance that this is a temporary problem with the update site.
Could someone who might know, give an official take on this? Thanks!

"Schevenels Patrick" wrote:
[color=blue]
> Hello.
>
> I have a problem with Windows Update under Windows Vista Build 5728 :
> Windows could not search for new updates
> Errors found :
> Code 8024400A
>
> On internet bulletin boards, some people tell that it's due to an update of
> Windows Defender but no one knows how to solve the problem.
>
> Do you have an idea ?
>
> P.S. : Microsoft Update is activated
>
> Thanks
> Patrick Schevenels
>
>
>[/color]

On Thu, 12 Oct 2006 17:30:28 -0400, Lang Murphy wrote:
[color=blue]
> That problem was "fixed" in 5744. I suspect, although I have absolutely no
> proof, that they changed something on the back end of WU that prevents it
> from working with 5728 now. I received 6 updates in 5728 before I got that
> error msg. I could be barking up the wrong tree, but WU works in builds
> after 5728 so I'll stick with my assumption until someone sets me
> straight...[/color]

I think this is correct. I know it is correct that there is a known issue
with 5728 and WU and that WU works with later builds such as RC2. Since WU
just quit working with no change on the client side, the assumption that
something changed on the WU server that now makes it incompatible with 5728
is the only logical conclusion.
--
Tom Porterfield

Tom,

Exactly my thinking... but, you know, with so much going on... there might
be some other explanation, but this is the one, as you say, that's makes the
most logical sense. But... enough of the mutal appreciation society stuff...
LOL.

Lang

"Tom Porterfield" <tpporter@mvps.org> wrote in message
news:4iqxcxjzsre$.dlg@tpportermvps.org...[color=blue]
> On Thu, 12 Oct 2006 17:30:28 -0400, Lang Murphy wrote:
>[color=green]
>> That problem was "fixed" in 5744. I suspect, although I have absolutely
>> no
>> proof, that they changed something on the back end of WU that prevents it
>> from working with 5728 now. I received 6 updates in 5728 before I got
>> that
>> error msg. I could be barking up the wrong tree, but WU works in builds
>> after 5728 so I'll stick with my assumption until someone sets me
>> straight...[/color]
>
> I think this is correct. I know it is correct that there is a known issue
> with 5728 and WU and that WU works with later builds such as RC2. Since
> WU
> just quit working with no change on the client side, the assumption that
> something changed on the WU server that now makes it incompatible with
> 5728
> is the only logical conclusion.
> --
> Tom Porterfield[/color]

Mine is no official take... doubt very much you'll get one here. Think
you're SOL unless you can get your hands on a later build, whcih at this
point will most likely be RTM and... you'll have to buy it.

Sorry to be the bearer of bad news... (unless, of course, I'm wrong...)

Lang

"Jo" <Jo@discussions.microsoft.com> wrote in message
news:7D61909B-80FE-49E6-B797-6899BC984A43@microsoft.com...[color=blue]
>I have the same problem but missed the download of RC2. Does that mean I
>can
> no longer get any updates, drivers, etc. or even reinstall this build
> (5728)
> since I'd then not get the needed drivers that originally downloaded after
> the install? I'm still having lots of issues with 5728, enough that I
> will
> not upgrade since I have no way of knowing whether they have been
> corrected
> in the RC2 build.
>
> Or is there a chance that this is a temporary problem with the update
> site.
> Could someone who might know, give an official take on this? Thanks!
>
> "Schevenels Patrick" wrote:
>[color=green]
>> Hello.
>>
>> I have a problem with Windows Update under Windows Vista Build 5728 :
>> Windows could not search for new updates
>> Errors found :
>> Code 8024400A
>>
>> On internet bulletin boards, some people tell that it's due to an update
>> of
>> Windows Defender but no one knows how to solve the problem.
>>
>> Do you have an idea ?
>>
>> P.S. : Microsoft Update is activated
>>
>> Thanks
>> Patrick Schevenels
>>
>>
>>[/color][/color]

Patrick--

Try switching to MSFT Update which is the newer version that MFST
camouflages that released 15 months ago and among its features is a faster
install versus the BITS (Background Intelligent Transfer System)
refrenced/explained in this MSKB. This solves a lot of glitches, problems,
errors with Windows Update.

Microsoft doesn't promote or announce this on their site and it's
unfortunate.

Yesterday I had the opportunity to talk directly with the IE Team and ask
them why. The ridiculous and smug answer (characteristic of these type
chats unfortunately all to often) was " for lots of reasons." I think that
says it all as to their imperious, elite, effete regard for MSFT customers
or more accurately in my case, people who help out MSFT cutomers
consistently with their products because their phone support is so pathetic.
They contract to Convergys of Ohio for this and it's hard to understand
those particular employees' (not Indians in general) thick accents and in my
opinion they know little about Windows and Office. Part of that is because
they are minimum waged butts in seats outsourced to India and MSFT is
concerned as to public customer support as to how cheap it is, not whether
it has any quality control whatsoever. Try it and see people. Give them a
test question and watch what happens.

For example, tell them you can't find an andministrative account and watch
them tell you to format the box.

This is one topic you won't see anyone with MSFT by their name address
because they are afraid to.

Come on softies--let's here you weigh in!

[url]http://support.microsoft.com/kb/842309[/url]

Download Microsoft Update
[url]http://update.microsoft.com/microsoftupdate/v6/muoptdefault.aspx?ln=en&returnurl=http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us[/url]


How to enable and to disable Microsoft Update
[url]http://support.microsoft.com/default.aspx?scid=kb;en-us;901037[/url]

Best,

CH


"Schevenels Patrick" <pscheven********.com> wrote in message
news:e0Xc7Mi7GHA.4572@TK2MSFTNGP02.phx.gbl...[color=blue]
> Hello.
>
> I have a problem with Windows Update under Windows Vista Build 5728 :
> Windows could not search for new updates
> Errors found :
> Code 8024400A
>
> On internet bulletin boards, some people tell that it's due to an update
> of Windows Defender but no one knows how to solve the problem.
>
> Do you have an idea ?
>
> P.S. : Microsoft Update is activated
>
> Thanks
> Patrick Schevenels
>[/color]

Chad,

WU is part of Vista. You can not manually go to the
Windows Update site or the all inclusive Microsoft
Products Update site via Internet Explorer. There is
a setting in Vista's Update program that you can check-

<quote>
Use Microsoft Update- You will receive updates for
Windows and other products from Microsoft Update.
</quote>

Have you even used Vista, lately?


-Michael

"Chad Harris" <Vista RTM is really Beta 1.net> wrote in message
news:%235D0IQu7GHA.2092@TK2MSFTNGP03.phx.gbl...[color=blue]
> Patrick--
>
> Try switching to MSFT Update which is the newer version that MFST camouflages that released
> 15 months ago and among its features is a faster install versus the BITS (Background
> Intelligent Transfer System) refrenced/explained in this MSKB. This solves a lot of
> glitches, problems, errors with Windows Update.
>
> Microsoft doesn't promote or announce this on their site and it's unfortunate.
>
> Yesterday I had the opportunity to talk directly with the IE Team and ask them why. The
> ridiculous and smug answer (characteristic of these type chats unfortunately all to often)
> was " for lots of reasons." I think that says it all as to their imperious, elite, effete
> regard for MSFT customers or more accurately in my case, people who help out MSFT cutomers
> consistently with their products because their phone support is so pathetic. They contract to
> Convergys of Ohio for this and it's hard to understand those particular employees' (not
> Indians in general) thick accents and in my opinion they know little about Windows and
> Office. Part of that is because they are minimum waged butts in seats outsourced to India and
> MSFT is concerned as to public customer support as to how cheap it is, not whether it has any
> quality control whatsoever. Try it and see people. Give them a test question and watch what
> happens.
>
> For example, tell them you can't find an andministrative account and watch them tell you to
> format the box.
>
> This is one topic you won't see anyone with MSFT by their name address because they are
> afraid to.
>
> Come on softies--let's here you weigh in!
>
> [url]http://support.microsoft.com/kb/842309[/url]
>
> Download Microsoft Update
> [url]http://update.microsoft.com/microsoftupdate/v6/muoptdefault.aspx?ln=en&returnurl=http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us[/url]
>
>
> How to enable and to disable Microsoft Update
> [url]http://support.microsoft.com/default.aspx?scid=kb;en-us;901037[/url]
>
> Best,
>
> CH
>
>
> "Schevenels Patrick" <pscheven********.com> wrote in message
> news:e0Xc7Mi7GHA.4572@TK2MSFTNGP02.phx.gbl...[color=green]
>> Hello.
>>
>> I have a problem with Windows Update under Windows Vista Build 5728 :
>> Windows could not search for new updates
>> Errors found :
>> Code 8024400A
>>
>> On internet bulletin boards, some people tell that it's due to an update of Windows Defender
>> but no one knows how to solve the problem.
>>
>> Do you have an idea ?
>>
>> P.S. : Microsoft Update is activated
>>
>> Thanks
>> Patrick Schevenels
>>[/color]
>
>[/color]

I wrote Microsoft about the issue but before they responded I loaded
5744 but here is what they suggested
Now let's focus on the Windows Update issue.

The issue can be caused by corrupt Windows Update components or
third-party software.

I suggest trying the following steps to troubleshoot the issue.

Step 1 Register Windows Update Components
===========
1. Click Start, click All Programs and click Accessories.
2. Right-click Command Prompt and click Run as administrator.
3. Type the following command and press Enter after each roll. You are
expected to receive a successful conformation after running each
command:

REGSVR32 MSXML3.DLL
REGSVR32 WUAPI.DLL
REGSVR32 WUAUENG.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUPS.DLL
REGSVR32 JSCRIPT.DLL
REGSVR32 SOFTPUB.DLL


Step 2 Clean Boot
===========
Let's disable all startup items and third party services when booting.
This method will help us determine if this issue is caused by a loading
program or service. Please perform the following steps:

a. Click the Start menu and type "msconfig" in the open box to start
the System Configuration Utility.
b. Click the Services tab, check the "Hide All Microsoft Services" box
and click Disable All (if it is not gray).
c. Click the Startup tab, click Disable All and click OK.

Then, restart your computer. When the "System Configuration Utility"
window appears, please check the "Don't show this message or launch the
System Configuration Utility when Windows starts" box and click OK.

Note: Temporarily disabling the Startup Group only prevents the startup
programs from loading at startup. This will not affect the system or
other programs. We may still manually run these programs later.


--
danbrown
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