I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
logs off from the workspace, but the screen goes black, and the computer is
still on. I have to manually shut off the PC at the switch to get it to shut
down and then to start up.

I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.

Lastly, I can't get to the Problem Reporting tool to report this. Was this
removed in Build 5744?

Any suggestions would be appreciated.
--
Greg

"gzt7d8" wrote:

> I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
> logs off from the workspace, but the screen goes black, and the computer is
> still on. I have to manually shut off the PC at the switch to get it to shut
> down and then to start up.
>
> I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
> I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
>
> Lastly, I can't get to the Problem Reporting tool to report this. Was this
> removed in Build 5744?
>
> Any suggestions would be appreciated.
> --
> Greg



Hi,

I also have the 5744 shut down bug on one of my PC's. I am using an Asus
A8V-D/ VIA K8T800Pro chipset. All previous builds of Vista would shut down
properly.

I also have a Asrock 939Dual -SATA2/Uli chipset, that shuts down just fine
with 5744.

I would appreiciate any suggestions also.

Well I did reply in another post about the same problem now with 5744
I did also found out that sleep,hibernation,shut down and restart non of
these work now.
Screen just turns off.
AMD XP 2800+ , Jetway V600DAP- KT600-8237, ATI 9800 XT

Jannie

"gzt7d8" wrote:

> I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
> logs off from the workspace, but the screen goes black, and the computer is
> still on. I have to manually shut off the PC at the switch to get it to shut
> down and then to start up.
>
> I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
> I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
>
> Lastly, I can't get to the Problem Reporting tool to report this. Was this
> removed in Build 5744?
>
> Any suggestions would be appreciated.
> --
> Greg

Well I did reply in another post about the same problem now with 5744
I did also found out that sleep,hibernation,shut down and restart non of
these work now.
Screen just turns off.
AMD XP 2800+ , Jetway V600DAP- KT600-8237, ATI 9800 XT

Jannie

"gzt7d8" wrote:

> I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
> logs off from the workspace, but the screen goes black, and the computer is
> still on. I have to manually shut off the PC at the switch to get it to shut
> down and then to start up.
>
> I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
> I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
>
> Lastly, I can't get to the Problem Reporting tool to report this. Was this
> removed in Build 5744?
>
> Any suggestions would be appreciated.
> --
> Greg

Well I did reply in another post about the same problem now with 5744
I did also found out that sleep,hibernation,shut down and restart non of
these work now.
Screen just turns off.
AMD XP 2800+ , Jetway V600DAP- KT600-8237, ATI 9800 XT

Jannie


"gzt7d8" wrote:

> I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
> logs off from the workspace, but the screen goes black, and the computer is
> still on. I have to manually shut off the PC at the switch to get it to shut
> down and then to start up.
>
> I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
> I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
>
> Lastly, I can't get to the Problem Reporting tool to report this. Was this
> removed in Build 5744?
>
> Any suggestions would be appreciated.
> --
> Greg

I have the same problem.


"gzt7d8" <gzt7d8@discussions.microsoft.com> wrote in message
news:C9BD0D92-D5CB-4296-B388-B04D4D414068@microsoft.com...
>I installed RC2 build 5744 yesterday, now when I select to restart the PC,
>it
> logs off from the workspace, but the screen goes black, and the computer
> is
> still on. I have to manually shut off the PC at the switch to get it to
> shut
> down and then to start up.
>
> I didn't have this problem in Beta 2, or the 2 Public Release builds of
> RC1.
> I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
>
> Lastly, I can't get to the Problem Reporting tool to report this. Was this
> removed in Build 5744?
>
> Any suggestions would be appreciated.
> --
> Greg

I also have this problem and I am also running the K8T800 chipset. Maybe
this issue is caused by a Via driver?

"AKWolf" wrote:

>
>
> "gzt7d8" wrote:
>
> > I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
> > logs off from the workspace, but the screen goes black, and the computer is
> > still on. I have to manually shut off the PC at the switch to get it to shut
> > down and then to start up.
> >
> > I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
> > I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
> >
> > Lastly, I can't get to the Problem Reporting tool to report this. Was this
> > removed in Build 5744?
> >
> > Any suggestions would be appreciated.
> > --
> > Greg
>
>
>
> Hi,
>
> I also have the 5744 shut down bug on one of my PC's. I am using an Asus
> A8V-D/ VIA K8T800Pro chipset. All previous builds of Vista would shut down
> properly.
>
> I also have a Asrock 939Dual -SATA2/Uli chipset, that shuts down just fine
> with 5744.
>
> I would appreiciate any suggestions also.
>

Hey RAY, are you using a VIA chipset?

"Ray" wrote:

> I have the same problem.
>
>
> "gzt7d8" <gzt7d8@discussions.microsoft.com> wrote in message
> news:C9BD0D92-D5CB-4296-B388-B04D4D414068@microsoft.com...
> >I installed RC2 build 5744 yesterday, now when I select to restart the PC,
> >it
> > logs off from the workspace, but the screen goes black, and the computer
> > is
> > still on. I have to manually shut off the PC at the switch to get it to
> > shut
> > down and then to start up.
> >
> > I didn't have this problem in Beta 2, or the 2 Public Release builds of
> > RC1.
> > I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
> >
> > Lastly, I can't get to the Problem Reporting tool to report this. Was this
> > removed in Build 5744?
> >
> > Any suggestions would be appreciated.
> > --
> > Greg
>

Allen , go down load the VIA SATA 530c pack and do a manual install of the
controller inf. it fixed my problems. It was a older June release that works,
or reference this thread....

http://windowshelp.microsoft.com/com...sloc=en-us&p=1









"Allenb" wrote:

> I also have this problem and I am also running the K8T800 chipset. Maybe
> this issue is caused by a Via driver?
>
> "AKWolf" wrote:
>
> >
> >
> > "gzt7d8" wrote:
> >
> > > I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
> > > logs off from the workspace, but the screen goes black, and the computer is
> > > still on. I have to manually shut off the PC at the switch to get it to shut
> > > down and then to start up.
> > >
> > > I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
> > > I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
> > >
> > > Lastly, I can't get to the Problem Reporting tool to report this. Was this
> > > removed in Build 5744?
> > >
> > > Any suggestions would be appreciated.
> > > --
> > > Greg
> >
> >
> >
> > Hi,
> >
> > I also have the 5744 shut down bug on one of my PC's. I am using an Asus
> > A8V-D/ VIA K8T800Pro chipset. All previous builds of Vista would shut down
> > properly.
> >
> > I also have a Asrock 939Dual -SATA2/Uli chipset, that shuts down just fine
> > with 5744.
> >
> > I would appreiciate any suggestions also.
> >

Thanks AKWolf, your SATA Raid controller direction, was the fix for me to.

In my case only I use the 32 bit vista so had to load the
:\via_raid_v530c\VIA_RAID_V530C\drvdisk\i386\NT5\V IAMRAID.inf

Thanks
Jannie

"AKWolf" wrote:

> Hey RAY, are you using a VIA chipset?
>
> "Ray" wrote:
>
> > I have the same problem.
> >
> >
> > "gzt7d8" <gzt7d8@discussions.microsoft.com> wrote in message
> > news:C9BD0D92-D5CB-4296-B388-B04D4D414068@microsoft.com...
> > >I installed RC2 build 5744 yesterday, now when I select to restart the PC,
> > >it
> > > logs off from the workspace, but the screen goes black, and the computer
> > > is
> > > still on. I have to manually shut off the PC at the switch to get it to
> > > shut
> > > down and then to start up.
> > >
> > > I didn't have this problem in Beta 2, or the 2 Public Release builds of
> > > RC1.
> > > I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
> > >
> > > Lastly, I can't get to the Problem Reporting tool to report this. Was this
> > > removed in Build 5744?
> > >
> > > Any suggestions would be appreciated.
> > > --
> > > Greg
> >

My mobo uses K8T800 and have the same problem. I followed the reference
at the posted link but an error message generated says "The folder you
specified doesn't contain a compatible software drivers . . . " What
might I have done wrong?

AKWolf wrote:
> Allen , go down load the VIA SATA 530c pack and do a manual install of the
> controller inf. it fixed my problems. It was a older June release that works,
> or reference this thread....
>
> http://windowshelp.microsoft.com/com...sloc=en-us&p=1
>
>
>
>
>
>
>
>
>
> "Allenb" wrote:
>
>> I also have this problem and I am also running the K8T800 chipset. Maybe
>> this issue is caused by a Via driver?
>>
>> "AKWolf" wrote:
>>
>>>
>>> "gzt7d8" wrote:
>>>
>>>> I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
>>>> logs off from the workspace, but the screen goes black, and the computer is
>>>> still on. I have to manually shut off the PC at the switch to get it to shut
>>>> down and then to start up.
>>>>
>>>> I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
>>>> I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
>>>>
>>>> Lastly, I can't get to the Problem Reporting tool to report this. Was this
>>>> removed in Build 5744?
>>>>
>>>> Any suggestions would be appreciated.
>>>> --
>>>> Greg
>>>
>>>
>>> Hi,
>>>
>>> I also have the 5744 shut down bug on one of my PC's. I am using an Asus
>>> A8V-D/ VIA K8T800Pro chipset. All previous builds of Vista would shut down
>>> properly.
>>>
>>> I also have a Asrock 939Dual -SATA2/Uli chipset, that shuts down just fine
>>> with 5744.
>>>
>>> I would appreiciate any suggestions also.
>>>

AKWolf,
So how can I tell if I'm using a Via Sata controller. Yep it's a dumb
question, but I bought the system, didn't build it. Can I find this in Device
Mgr? Is so where can I look?

thanks
--
Greg


"AKWolf" wrote:

> Allen , go down load the VIA SATA 530c pack and do a manual install of the
> controller inf. it fixed my problems. It was a older June release that works,
> or reference this thread....
>
> http://windowshelp.microsoft.com/com...sloc=en-us&p=1
>
>
>
>
>
>
>
>
>
> "Allenb" wrote:
>
> > I also have this problem and I am also running the K8T800 chipset. Maybe
> > this issue is caused by a Via driver?
> >
> > "AKWolf" wrote:
> >
> > >
> > >
> > > "gzt7d8" wrote:
> > >
> > > > I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
> > > > logs off from the workspace, but the screen goes black, and the computer is
> > > > still on. I have to manually shut off the PC at the switch to get it to shut
> > > > down and then to start up.
> > > >
> > > > I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
> > > > I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
> > > >
> > > > Lastly, I can't get to the Problem Reporting tool to report this. Was this
> > > > removed in Build 5744?
> > > >
> > > > Any suggestions would be appreciated.
> > > > --
> > > > Greg
> > >
> > >
> > >
> > > Hi,
> > >
> > > I also have the 5744 shut down bug on one of my PC's. I am using an Asus
> > > A8V-D/ VIA K8T800Pro chipset. All previous builds of Vista would shut down
> > > properly.
> > >
> > > I also have a Asrock 939Dual -SATA2/Uli chipset, that shuts down just fine
> > > with 5744.
> > >
> > > I would appreiciate any suggestions also.
> > >

The link shown is for an AMD system. I have a Pentium D system from Dell,
they used a nVidia storage controller, I think.

So if I update using the RC1 beta drivers from nVidia will that fix my
problem?
--
Greg


"churin" wrote:

> My mobo uses K8T800 and have the same problem. I followed the reference
> at the posted link but an error message generated says "The folder you
> specified doesn't contain a compatible software drivers . . . " What
> might I have done wrong?
>
> AKWolf wrote:
> > Allen , go down load the VIA SATA 530c pack and do a manual install of the
> > controller inf. it fixed my problems. It was a older June release that works,
> > or reference this thread....
> >
> > http://windowshelp.microsoft.com/com...sloc=en-us&p=1
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > "Allenb" wrote:
> >
> >> I also have this problem and I am also running the K8T800 chipset. Maybe
> >> this issue is caused by a Via driver?
> >>
> >> "AKWolf" wrote:
> >>
> >>>
> >>> "gzt7d8" wrote:
> >>>
> >>>> I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
> >>>> logs off from the workspace, but the screen goes black, and the computer is
> >>>> still on. I have to manually shut off the PC at the switch to get it to shut
> >>>> down and then to start up.
> >>>>
> >>>> I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
> >>>> I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
> >>>>
> >>>> Lastly, I can't get to the Problem Reporting tool to report this. Was this
> >>>> removed in Build 5744?
> >>>>
> >>>> Any suggestions would be appreciated.
> >>>> --
> >>>> Greg
> >>>
> >>>
> >>> Hi,
> >>>
> >>> I also have the 5744 shut down bug on one of my PC's. I am using an Asus
> >>> A8V-D/ VIA K8T800Pro chipset. All previous builds of Vista would shut down
> >>> properly.
> >>>
> >>> I also have a Asrock 939Dual -SATA2/Uli chipset, that shuts down just fine
> >>> with 5744.
> >>>
> >>> I would appreiciate any suggestions also.
> >>>
>

Vista healed itself. Now I can restart and shut down, as before. But, I
didn't do a thing to fix it.

So explain that one!
--
Greg


"gzt7d8" wrote:

> I installed RC2 build 5744 yesterday, now when I select to restart the PC, it
> logs off from the workspace, but the screen goes black, and the computer is
> still on. I have to manually shut off the PC at the switch to get it to shut
> down and then to start up.
>
> I didn't have this problem in Beta 2, or the 2 Public Release builds of RC1.
> I am running on a Dell XPS 600, 3.2Ghz, 2 Gb Ram.
>
> Lastly, I can't get to the Problem Reporting tool to report this. Was this
> removed in Build 5744?
>
> Any suggestions would be appreciated.
> --
> Greg