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Old 01-01-2007, 09:27 PM
Upgrader
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Re: XPsp2 upgrade to Vista Ultimate RC1 fails during "Gathering files"(problem located?)

Mark D. VandenBerg wrote:
> "Upgrader" <nothere@microchip.com> wrote in message
> news:%23t8sIa33GHA.696@TK2MSFTNGP03.phx.gbl...
>> Rock wrote:
>>> "Upgrader"wrote
>>>
>>>> Dennis Pack wrote:
>>>>> Upgrader:
>>>>> Download the "Intel Chipset Software Installation Utility
>>>>> (INF) [INFINST_ENU.EXE]", then copy it to a CD for installation at the
>>>>> load drivers option.
>>>>>
>>>> Shoot. Tried a clean install, attempting to load drivers extracted from
>>>> INFINST_ENU.EXE (via USB thumb drive), but the installation program
>>>> couldn't find any useful drivers among them, even specifically in the
>>>> included "XP" folder. Upon further investigation on the Intel site, I am
>>>> getting the impression that there is a newer version of the Intel
>>>> Chipset Software Installation Utility that my mobo (D845HV) just missed
>>>> the cut on (see
>>>> http://downloadcenter.intel.com/scri...?DwnldID=11454
>>>> or TinyURL: http://tinyurl.com/gzor2 )
>>>>
>>>> Durn! So my mobo *may* not support Vista despite what the Windows Vista
>>>> Upgrade Advisor claims. I just got through sending a query to Intel
>>>> regarding this (filling out a support form and relating the problem and
>>>> questions), but I'll probably have to wait awhile (today being Saturday)
>>>> for any conclusive answer from them (if I manage to get one at all).
>>>>
>>>>
>>>>
>>>>> "Upgrader" <nothere@microchip.com> wrote in message
>>>>> news:u86hgxp3GHA.2596@TK2MSFTNGP06.phx.gbl...
>>>>>> Rock wrote:
>>>>>>
>>>>>>> It doesn't like something on your machine. You are are trying a
>>>>>>> clean install and it's not working. So ....what do you think? It
>>>>>>> could be a bad burn on the CD, the drive not reading properly,
>>>>>>> problems in memory as it tries to gather files, problems with the
>>>>>>> hardware. All of these come into play. All you can do is eliminate
>>>>>>> the hardware components. If it still won't work do a bug report on
>>>>>>> it.
>>>>>>>
>>>>>> In attempting to do a clean install of Vista RC1, I seem to have found
>>>>>> my problem, but I don't understand it, nor know what to do about it.
>>>>>> It said, "Windows cannot be installed to this disk. Windows needs the
>>>>>> driver for device [Primary IDE Channel]. Click 'Load Drivers' and load
>>>>>> the required device driver." However, I have no idea *where from* I
>>>>>> should load the required driver. And I have no idea why this is a
>>>>>> problem, since my Primary and Secondary IDEs both work fine (other
>>>>>> than for this).
>>>>>>
>>>>>> The Windows Vista Upgrade Advisor, I now realize--although claiming
>>>>>> that my computer was Vista Capable--pointed out this situation in a
>>>>>> list of Devices for which it could not find information. They were:
>>>>>> Hewlett-Packard Deskjet 959C Series (printer)
>>>>>> Intel Primary IDE Channel
>>>>>> Intel Secondary IDE Channel
>>>>>> VSO Software Patin Couffin engine (huh?)
>>>>>> Hewlett-Packard Scanjet 2400 (scanner)
>>>>>>
>>>>>> I might also mention that, among the list of devices that *no* issues
>>>>>> were detected for, was:
>>>>>> Intel(R) 82801BA Ultra ATA Controller
>>>>>>
>>>>>> My mobo is an Intel D845HV. And all of the downloadable drivers for it
>>>>>> mentioned at the following link have already been installed:
>>>>>>
>>>>>> http://downloadfinder.intel.com/scri...4&submit=Go%21
>>>>>>
>>>>>> Tiny URL for above link: http://tinyurl.com/mps84
>>>>>>
>>>>>>
>>>>>> Does anyone have any suggestions on how I might correct this
>>>>>> situation?
>>>
>>> Make sure you file a bug report to MS on this.
>>>

>> I will, if the situation proves to warrant it. I need to hear what Intel
>> has to say about it first.

>
> Excellent Point. Hopefully they will take care to address your issue, but
> they may also stand by the old "Beta's are not supported" dogma.
>
>


Intel tech support didn't turn out to be any help at all, as
"interactive" support was over for my mobo.
HOWEVER, the problem that I was experiencing appears to have been a bug
in Microsoft's installation routine, because I just succeeded in
completing an upgrade to the latest version of Vista (RC2, Build 5744)
without any problems.
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