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  #31  
Old 04-08-2007, 07:00 AM
Marek O
Newsgroup Contributor
 
Posts: n/a
Re: Windows Update KB925902

Bob,

This is known problem. Here is the fix provided:
[url]http://support.microsoft.com/kb/935448/en-us[/url]

Marek

"Slap" <slap******.com> wrote in message
news:SQ6Sh.44661$6m4.31298@pd7urf1no...[color=blue]
> <Bob R.> wrote in message news:20074872257bob********.com...[color=green]
>> This security update from Microsoft causes my computer (Windows Media
>> Center/XP SP2) to malfunction and get the following message on boot-up.
>> "The system DLL user32.dll was relocated in memory. The application will
>> not run properly. The relocation occurred because the DLL
>> C"\WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for
>> Windows system DLLs. The vendor supplying the DLL should be contacted
>> for a new DLL." I searched for an e-mail on the Microsoft Update website
>> so that I could inform someone of this however, no success unless you are
>> willing to pay over 50 dollars. Geesh... Anyway, hope this helps...Bob.
>>[/color]
>
> It's something to do with audio (name escapes me now). When you reboot
> and the message box comes up, -in the top bar is the actual file name
> (exe). They don't mention the file name in the message body. Anyway
> Google the 'exe' name and you will find enough sites that suggest it is
> not necessary.
>
> I removed that from the startup and don't seem to notice anything
> different. I used ccleaner but msconfig will remove startup files
> methinks.
>
> You are right it was just after installing the update.
>[/color]

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Old 04-08-2007, 07:00 AM
  #32  
Old 04-11-2007, 02:30 PM
Dostoyevsky77
Newsgroup Contributor
 
Posts: n/a
Re: Update KB925902 failed


I have the 80070003 when trying to install ALL of the following updates:

KB925902
KB930178
KB931099

The last two were released only yesterday, but I had no problems before
KB925902. I have tried the following:

1) I have tried the standard MS response of deleting the temporary
files in SoftwareDistribution (BTW, for the person doing this in safe
mode, you merely need to disable the Windows Update service from
WINDOWS+R & "services.msc").
2) I have tried Darrell's sneaky CMD workaround.
3) I have installed manually. Whoever also did this with
(questionable) success, I have the same situation... although the
update is listed, it isn't REALLY installed!

I can postulate, also, that the version of Vista doesn't matter. I am
on Ultimate & my wife's is on Home Premium. Although her's works fine,
I see others with Home Premium with this issue. I hope this gets fixed
soon, because it seems to be affecting all subsequent updates.

Cheers,

d

________________

QX6700 (@3.46)
ASUS P5N32E-SLI
EVGA 8800GTX (1@Stock)
2048 Dominator 8500C5D (@1066)
Raptor X (2@RAID-0)
Tagan TG1100-U96, 1100W
Coolermaster Mini R80
Vista Ultimate 32-bit


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Dostoyevsky77
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  #33  
Old 04-11-2007, 04:15 PM
Darrell Gorter[MSFT]
Newsgroup Contributor
 
Posts: n/a
Re: Update KB925902 failed

Hello,
The command I suggested running was for this error code - 8007000B . It
should have been unique to that error message.
Open the CBS log file and locate the 0x8007003 ( this is the second time I
have seen it listed as 0x80070003 which should be too many characters but I
want to confirm)
Reply back with the 5 lines above and 10 lines below the line containing
the error code and of course the line containing the error code?
Do you have a users\default folder?
Where does your \users folder reside? Is it on the OS folder or elsewhere?
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>From: Dostoyevsky77 <Dostoyevsky77.2owcfe@DoNotSpam.com>
|>Subject: Re: Update KB925902 failed
|>Date: Thu, 12 Apr 2007 02:54:36 +0530
|>Message-ID: <Dostoyevsky77.2owcfe@DoNotSpam.com>
|>Organization: Computer Help - [url]http://forums.techarena.in[/url]
|>User-Agent: vBulletin USENET gateway
|>X-Newsreader: vBulletin USENET gateway
|>X-Originating-IP: 24.92.193.23
|>References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
|>Newsgroups: microsoft.public.windows.vista.general
|>NNTP-Posting-Host: hostname.techarena.in 207.58.143.175
|>Lines: 1
|>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
|>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.general:81862
|>X-Tomcat-NG: microsoft.public.windows.vista.general
|>
|>
I have the 80070003 when trying to install ALL of the following updates:

|>KB925902
|>KB930178
|>KB931099
|>
|>The last two were released only yesterday, but I had no problems before
KB925902. I have tried the following:
|>
|>1) I have tried the standard MS response of deleting the temporary
files in SoftwareDistribution (BTW, for the person doing this in safe
mode, you merely need to disable the Windows Update service from
WINDOWS+R & "services.msc").
|>2) I have tried Darrell's sneaky CMD workaround.
|>3) I have installed manually. Whoever also did this with
(questionable) success, I have the same situation... although the
update is listed, it isn't REALLY installed!
|>
|>I can postulate, also, that the version of Vista doesn't matter. I am
on Ultimate & my wife's is on Home Premium. Although her's works fine,
I see others with Home Premium with this issue. I hope this gets fixed
soon, because it seems to be affecting all subsequent updates.
|>
|>Cheers,
|>
|>d
|>
|>________________
|>
|>QX6700 (@3.46)
|>ASUS P5N32E-SLI
|>EVGA 8800GTX (1@Stock)
|>2048 Dominator 8500C5D (@1066)
|>Raptor X (2@RAID-0)
|>Tagan TG1100-U96, 1100W
|>Coolermaster Mini R80
|>Vista Ultimate 32-bit


--
Dostoyevsky77
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View this thread: [url]http://forums.techarena.in/showthread.php?t=718926[/url]

[url]http://forums.techarena.in[/url]

|>

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  #34  
Old 04-11-2007, 05:30 PM
Dostoyevsky77
Newsgroup Contributor
 
Posts: n/a
Re: Update KB925902 failed


I will not post my CBS.log because I am a royal idiot. I deleted my
users\default because there was no data therein & my prevailing logic
(since my Apple IIe) has been to trim down wherever possible.

Reinstating the directory (I don't believe in "System Restore") by
merely reconstructing the directory hierarchy (as copied from another
Vista machine) enabled the update to install alright.

Super-uber-kudos to Darrell. I don't know the details of his full-time
job, but he is obviously a part-time superhero.

Cheers & sorry for being an idiot (I still hail from that era when
spartan minimalism equated to performance).

d

________________

QX6700 (@3.46)
ASUS P5N32E-SLI
EVGA 8800GTX (1@Stock)
2048 Dominator 8500C5D (@1066)
Raptor X (2@RAID-0)
Tagan TG1100-U96, 1100W
Coolermaster Mini R80
Vista Ultimate 32-bit


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  #35  
Old 04-16-2007, 05:30 PM
Jamie Mitchell
Newsgroup Contributor
 
Posts: n/a
Re: Update KB925902 failed

Hi Darrell, I have a similar problem with the 80070003 error code and I moved
my users folders around. Current under that registry entry I have a

Name-----Type-----Data

(Default)-----REG_SZ-----(value not set)
Default-----REG_EXPAND_SZ-----D:\Default
ProfilesDirectory-----REG_EXPAND_SZ-----D:\
ProgramData-----REG_EXPAND_SZ-----%SystemDrive%\ProgramData
Public-----REG_EXPAND_SZ-----D:\Public

I can email the exported txt entry if needbe. Any help would be appreciated
:)


""Darrell Gorter[MSFT]"" wrote:
[color=blue]
> Hello Dave,
> Can you open the registry and export to a text file the following keys and
> values under them:
> Can you share what is in HKLM\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\ProfileList?
> You can send it to me.
>
> Was the c:\users folder moved, renamed, or is not at the default location?
> There are some warning in the log file where we are noting that we have to
> loaddefauluserhive
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> |>Newsgroups: microsoft.public.windows.vista.general
> |>From: [email]Darrellg@online.microsoft.com[/email] ("Darrell Gorter[MSFT]")
> |>Organization: Microsoft
> |>Date: Thu, 05 Apr 2007 00:02:52 GMT
> |>Subject: Re: Update KB925902 failed
> |>X-Tomcat-NG: microsoft.public.windows.vista.general
> |>MIME-Version: 1.0
> |>Content-Type: text/plain
> |>Content-Transfer-Encoding: 7bit
> |>
> |>Hello Dave,
> |>I got it and I don't have an answer just yet. Looking into it however.
> |>Thanks,
> |>Darrell Gorter[MSFT]
> |>
> |>This posting is provided "AS IS" with no warranties, and confers no rights
> |>--------------------
> |>|>From: "Dave Horne" <dave.horne@home.nl>
> |>|>References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
> |><R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
> |><ug0KYPrdHHA.4868@TK2MSFTNGP06.phx.gbl>
> |><7YSu$rtdHHA.6068@TK2MSFTNGHUB02.phx.gbl>
> |>|>In-Reply-To: <7YSu$rtdHHA.6068@TK2MSFTNGHUB02.phx.gbl>
> |>|>Subject: Re: Update KB925902 failed
> |>|>Date: Wed, 4 Apr 2007 20:04:46 +0200
> |>|>Lines: 109
> |>|>MIME-Version: 1.0
> |>|>Content-Type: text/plain;
> |>|> format=flowed;
> |>|> charset="Windows-1252";
> |>|> reply-type=original
> |>|>Content-Transfer-Encoding: 7bit
> |>|>X-Priority: 3
> |>|>X-MSMail-Priority: Normal
> |>|>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
> |>|>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
> |>|>Message-ID: <#BDjcPudHHA.4188@TK2MSFTNGP02.phx.gbl>
> |>|>Newsgroups: microsoft.public.windows.vista.general
> |>|>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
> |>|>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> |>|>Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.general:76818
> |>|>X-Tomcat-NG: microsoft.public.windows.vista.general
> |>|>
> |>|>Darrell, I sent you an e-mail with those two zipped files from my
> regular
> |>|>e-mail account. davehorne at home dot nl
> |>|>
> |>|>(I view the posts here from a newsreader and not directly as MS's site.)
> |>|>
> |>|>
> |>|>""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote in
> message
> |>|>news:7YSu$rtdHHA.6068@TK2MSFTNGHUB02.phx.gbl...
> |>|>> Hello Dave,
> |>|>> I need the WindowsUpdate.log located in \windows\windowsupdate.log
> |>|>> I also need to see the cbs log file located in
> \windows\logs\cbs\cbs.log
> |>|>> Can you zip them up and send them to me,
> |>|>> [email]Darrellg@online,microsoft.com[/email] but remove the online piece to get to
> me.
> |>|>> Does the following folder exist?
> |>|>> \windows\servicing\packages If that is missing that could cause this
> |>|>> error.
> |>|>> Thanks,
> |>|>> Darrell Gorter[MSFT]
> |>|>>
> |>|>> This posting is provided "AS IS" with no warranties, and confers no
> |>rights
> |>|>> --------------------
> |>|>> |>From: "Dave Horne" <dave.horne@home.nl>
> |>|>> |>References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
> |>|>> <R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
> |>|>> |>In-Reply-To: <R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
> |>|>> |>Subject: Re: Update KB925902 failed
> |>|>> |>Date: Wed, 4 Apr 2007 14:21:00 +0200
> |>|>> |>Lines: 55
> |>|>> |>MIME-Version: 1.0
> |>|>> |>Content-Type: text/plain;
> |>|>> |> format=flowed;
> |>|>> |> charset="Windows-1252";
> |>|>> |> reply-type=original
> |>|>> |>Content-Transfer-Encoding: 7bit
> |>|>> |>X-Priority: 3
> |>|>> |>X-MSMail-Priority: Normal
> |>|>> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
> |>|>> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
> |>|>> |>Message-ID: <ug0KYPrdHHA.4868@TK2MSFTNGP06.phx.gbl>
> |>|>> |>Newsgroups: microsoft.public.windows.vista.general
> |>|>> |>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
> |>|>> |>Path:
> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> |>|>> |>Xref: TK2MSFTNGHUB02.phx.gbl
> |>|>> microsoft.public.windows.vista.general:76579
> |>|>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
> |>|>> |>
> |>|>> |>Darrell, I renamed the folder Windows \ SoftwareDistribution and
> |>tried
> |>|>> |>again to reinstall this update but it failed again with the same
> error
> |>|>> |>message ... 80070003.
> |>|>> |>
> |>|>> |>I'm waiting to hear back from MS Support re another failed Update
> and
> |>|>> will
> |>|>> |>mention this to them.
> |>|>> |>
> |>|>> |>Thanks! In the meantime I am open to any suggestions.
> |>|>> |>
> |>|>> |>
> |>|>> |>
> |>|>> |>
> |>|>> |>
> |>|>> |>""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote in
> |>|>> message
> |>|>> |>news:R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl...
> |>|>> |>> Hello Dave,
> |>|>> |>> Do you have an error code for the failure?
> |>|>> |>> What is in windowsupdate.log?
> |>|>> |>> Thanks,
> |>|>> |>> Darrell Gorter[MSFT]
> |>|>> |>>
> |>|>> |>> This posting is provided "AS IS" with no warranties, and confers
> no
> |>|>> rights
> |>|>> |>> --------------------
> |>|>> |>> |>From: "Dave Horne" <dave.horne@home.nl>
> |>|>> |>> |>Subject: Update KB925902 failed
> |>|>> |>> |>Date: Wed, 4 Apr 2007 00:08:30 +0200
> |>|>> |>> |>Lines: 7
> |>|>> |>> |>MIME-Version: 1.0
> |>|>> |>> |>Content-Type: text/plain;
> |>|>> |>> |> format=flowed;
> |>|>> |>> |> charset="iso-8859-1";
> |>|>> |>> |> reply-type=original
> |>|>> |>> |>Content-Transfer-Encoding: 7bit
> |>|>> |>> |>X-Priority: 3
> |>|>> |>> |>X-MSMail-Priority: Normal
> |>|>> |>> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
> |>|>> |>> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
> |>|>> |>> |>Message-ID: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
> |>|>> |>> |>Newsgroups: microsoft.public.windows.vista.general
> |>|>> |>> |>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
> |>|>> |>> |>Path:
> |>|>> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
> |>|>> |>> |>Xref: TK2MSFTNGHUB02.phx.gbl
> |>|>> |>> microsoft.public.windows.vista.general:76200
> |>|>> |>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
> |>|>> |>> |>
> |>|>> |>> |>This security update (for Vista) KB925902 failed upon reboot.
> I
> |>|>> have
> |>|>> |>> |>attempted to install this update three times.
> |>|>> |>> |>
> |>|>> |>> |>Am I alone? Suggestions?
> |>|>> |>> |>
> |>|>> |>> |>Thanks, Dave Horne (Vista Home Premium, 32 bit)
> |>|>> |>> |>
> |>|>> |>> |>
> |>|>> |>>
> |>|>> |>
> |>|>> |>
> |>|>>
> |>|>
> |>|>
> |>
>
>[/color]
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  #36  
Old 04-16-2007, 06:00 PM
Darrell Gorter[MSFT]
Newsgroup Contributor
 
Posts: n/a
Re: Update KB925902 failed

Hello Jamie,
What error message is in the Windows Update log? Can you just past a
couple of lines above and below the error message line and of course the
error message line?
Under d:\users do you have a default folder and in that folder do you have
a ntuser.dat file?
d:\users\default\ntuser.dat
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>Thread-Topic: Update KB925902 failed
|>thread-index: AceAj1tQxo8h4+MbR4Cf8OnO/C36/A==
|>X-WBNR-Posting-Host: 69.180.23.79
|>From: =?Utf-8?B?SmFtaWUgTWl0Y2hlbGw=?= <Jamie
[email]Mitchell@discussions.microsoft.com[/email]>
|>References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
<R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
<ug0KYPrdHHA.4868@TK2MSFTNGP06.phx.gbl>
<7YSu$rtdHHA.6068@TK2MSFTNGHUB02.phx.gbl>
<#BDjcPudHHA.4188@TK2MSFTNGP02.phx.gbl>
<94SPEXxdHHA.3744@TK2MSFTNGHUB02.phx.gbl>
<iBrQWcxdHHA.5272@TK2MSFTNGHUB02.phx.gbl>
|>Subject: Re: Update KB925902 failed
|>Date: Mon, 16 Apr 2007 18:26:00 -0700
|>Lines: 200
|>Message-ID: <549A5F9B-1700-406F-82D5-891122ECE882@microsoft.com>
|>MIME-Version: 1.0
|>Content-Type: text/plain;
|> charset="Utf-8"
|>Content-Transfer-Encoding: 7bit
|>X-Newsreader: Microsoft CDO for Windows 2000
|>Content-Class: urn:content-classes:message
|>Importance: normal
|>Priority: normal
|>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
|>Newsgroups: microsoft.public.windows.vista.general
|>Path: TK2MSFTNGHUB02.phx.gbl
|>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.general:85075
|>NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
|>X-Tomcat-NG: microsoft.public.windows.vista.general
|>
|>Hi Darrell, I have a similar problem with the 80070003 error code and I
moved
|>my users folders around. Current under that registry entry I have a
|>
|>Name-----Type-----Data
|>
|>(Default)-----REG_SZ-----(value not set)
|>Default-----REG_EXPAND_SZ-----D:\Default
|>ProfilesDirectory-----REG_EXPAND_SZ-----D:\
|>ProgramData-----REG_EXPAND_SZ-----%SystemDrive%\ProgramData
|>Public-----REG_EXPAND_SZ-----D:\Public
|>
|>I can email the exported txt entry if needbe. Any help would be
appreciated
|>:)
|>
|>
|>""Darrell Gorter[MSFT]"" wrote:
|>
|>> Hello Dave,
|>> Can you open the registry and export to a text file the following keys
and
|>> values under them:
|>> Can you share what is in HKLM\SOFTWARE\Microsoft\Windows
|>> NT\CurrentVersion\ProfileList?
|>> You can send it to me.
|>>
|>> Was the c:\users folder moved, renamed, or is not at the default
location?
|>> There are some warning in the log file where we are noting that we
have to
|>> loaddefauluserhive
|>> Thanks,
|>> Darrell Gorter[MSFT]
|>>
|>> This posting is provided "AS IS" with no warranties, and confers no
rights
|>> --------------------
|>> |>Newsgroups: microsoft.public.windows.vista.general
|>> |>From: [email]Darrellg@online.microsoft.com[/email] ("Darrell Gorter[MSFT]")
|>> |>Organization: Microsoft
|>> |>Date: Thu, 05 Apr 2007 00:02:52 GMT
|>> |>Subject: Re: Update KB925902 failed
|>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>MIME-Version: 1.0
|>> |>Content-Type: text/plain
|>> |>Content-Transfer-Encoding: 7bit
|>> |>
|>> |>Hello Dave,
|>> |>I got it and I don't have an answer just yet. Looking into it
however.
|>> |>Thanks,
|>> |>Darrell Gorter[MSFT]
|>> |>
|>> |>This posting is provided "AS IS" with no warranties, and confers no
rights
|>> |>--------------------
|>> |>|>From: "Dave Horne" <dave.horne@home.nl>
|>> |>|>References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
|>> |><R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
|>> |><ug0KYPrdHHA.4868@TK2MSFTNGP06.phx.gbl>
|>> |><7YSu$rtdHHA.6068@TK2MSFTNGHUB02.phx.gbl>
|>> |>|>In-Reply-To: <7YSu$rtdHHA.6068@TK2MSFTNGHUB02.phx.gbl>
|>> |>|>Subject: Re: Update KB925902 failed
|>> |>|>Date: Wed, 4 Apr 2007 20:04:46 +0200
|>> |>|>Lines: 109
|>> |>|>MIME-Version: 1.0
|>> |>|>Content-Type: text/plain;
|>> |>|> format=flowed;
|>> |>|> charset="Windows-1252";
|>> |>|> reply-type=original
|>> |>|>Content-Transfer-Encoding: 7bit
|>> |>|>X-Priority: 3
|>> |>|>X-MSMail-Priority: Normal
|>> |>|>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
|>> |>|>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
|>> |>|>Message-ID: <#BDjcPudHHA.4188@TK2MSFTNGP02.phx.gbl>
|>> |>|>Newsgroups: microsoft.public.windows.vista.general
|>> |>|>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
|>> |>|>Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
|>> |>|>Xref: TK2MSFTNGHUB02.phx.gbl
|>> microsoft.public.windows.vista.general:76818
|>> |>|>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>|>
|>> |>|>Darrell, I sent you an e-mail with those two zipped files from my
|>> regular
|>> |>|>e-mail account. davehorne at home dot nl
|>> |>|>
|>> |>|>(I view the posts here from a newsreader and not directly as MS's
site.)
|>> |>|>
|>> |>|>
|>> |>|>""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote in
|>> message
|>> |>|>news:7YSu$rtdHHA.6068@TK2MSFTNGHUB02.phx.gbl...
|>> |>|>> Hello Dave,
|>> |>|>> I need the WindowsUpdate.log located in \windows\windowsupdate.log
|>> |>|>> I also need to see the cbs log file located in
|>> \windows\logs\cbs\cbs.log
|>> |>|>> Can you zip them up and send them to me,
|>> |>|>> [email]Darrellg@online,microsoft.com[/email] but remove the online piece to get
to
|>> me.
|>> |>|>> Does the following folder exist?
|>> |>|>> \windows\servicing\packages If that is missing that could cause
this
|>> |>|>> error.
|>> |>|>> Thanks,
|>> |>|>> Darrell Gorter[MSFT]
|>> |>|>>
|>> |>|>> This posting is provided "AS IS" with no warranties, and confers
no
|>> |>rights
|>> |>|>> --------------------
|>> |>|>> |>From: "Dave Horne" <dave.horne@home.nl>
|>> |>|>> |>References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
|>> |>|>> <R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
|>> |>|>> |>In-Reply-To: <R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
|>> |>|>> |>Subject: Re: Update KB925902 failed
|>> |>|>> |>Date: Wed, 4 Apr 2007 14:21:00 +0200
|>> |>|>> |>Lines: 55
|>> |>|>> |>MIME-Version: 1.0
|>> |>|>> |>Content-Type: text/plain;
|>> |>|>> |> format=flowed;
|>> |>|>> |> charset="Windows-1252";
|>> |>|>> |> reply-type=original
|>> |>|>> |>Content-Transfer-Encoding: 7bit
|>> |>|>> |>X-Priority: 3
|>> |>|>> |>X-MSMail-Priority: Normal
|>> |>|>> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
|>> |>|>> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
|>> |>|>> |>Message-ID: <ug0KYPrdHHA.4868@TK2MSFTNGP06.phx.gbl>
|>> |>|>> |>Newsgroups: microsoft.public.windows.vista.general
|>> |>|>> |>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
|>> |>|>> |>Path:
|>> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
|>> |>|>> |>Xref: TK2MSFTNGHUB02.phx.gbl
|>> |>|>> microsoft.public.windows.vista.general:76579
|>> |>|>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>|>> |>
|>> |>|>> |>Darrell, I renamed the folder Windows \ SoftwareDistribution
and
|>> |>tried
|>> |>|>> |>again to reinstall this update but it failed again with the
same
|>> error
|>> |>|>> |>message ... 80070003.
|>> |>|>> |>
|>> |>|>> |>I'm waiting to hear back from MS Support re another failed
Update
|>> and
|>> |>|>> will
|>> |>|>> |>mention this to them.
|>> |>|>> |>
|>> |>|>> |>Thanks! In the meantime I am open to any suggestions.
|>> |>|>> |>
|>> |>|>> |>
|>> |>|>> |>
|>> |>|>> |>
|>> |>|>> |>
|>> |>|>> |>""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote
in
|>> |>|>> message
|>> |>|>> |>news:R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl...
|>> |>|>> |>> Hello Dave,
|>> |>|>> |>> Do you have an error code for the failure?
|>> |>|>> |>> What is in windowsupdate.log?
|>> |>|>> |>> Thanks,
|>> |>|>> |>> Darrell Gorter[MSFT]
|>> |>|>> |>>
|>> |>|>> |>> This posting is provided "AS IS" with no warranties, and
confers
|>> no
|>> |>|>> rights
|>> |>|>> |>> --------------------
|>> |>|>> |>> |>From: "Dave Horne" <dave.horne@home.nl>
|>> |>|>> |>> |>Subject: Update KB925902 failed
|>> |>|>> |>> |>Date: Wed, 4 Apr 2007 00:08:30 +0200
|>> |>|>> |>> |>Lines: 7
|>> |>|>> |>> |>MIME-Version: 1.0
|>> |>|>> |>> |>Content-Type: text/plain;
|>> |>|>> |>> |> format=flowed;
|>> |>|>> |>> |> charset="iso-8859-1";
|>> |>|>> |>> |> reply-type=original
|>> |>|>> |>> |>Content-Transfer-Encoding: 7bit
|>> |>|>> |>> |>X-Priority: 3
|>> |>|>> |>> |>X-MSMail-Priority: Normal
|>> |>|>> |>> |>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
|>> |>|>> |>> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
|>> |>|>> |>> |>Message-ID: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
|>> |>|>> |>> |>Newsgroups: microsoft.public.windows.vista.general
|>> |>|>> |>> |>NNTP-Posting-Host: cp30587-a.dbsch1.nb.home.nl 84.27.112.33
|>> |>|>> |>> |>Path:
|>> |>|>> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
|>> |>|>> |>> |>Xref: TK2MSFTNGHUB02.phx.gbl
|>> |>|>> |>> microsoft.public.windows.vista.general:76200
|>> |>|>> |>> |>X-Tomcat-NG: microsoft.public.windows.vista.general
|>> |>|>> |>> |>
|>> |>|>> |>> |>This security update (for Vista) KB925902 failed upon
reboot.
|>> I
|>> |>|>> have
|>> |>|>> |>> |>attempted to install this update three times.
|>> |>|>> |>> |>
|>> |>|>> |>> |>Am I alone? Suggestions?
|>> |>|>> |>> |>
|>> |>|>> |>> |>Thanks, Dave Horne (Vista Home Premium, 32 bit)
|>> |>|>> |>> |>
|>> |>|>> |>> |>
|>> |>|>> |>>
|>> |>|>> |>
|>> |>|>> |>
|>> |>|>>
|>> |>|>
|>> |>|>
|>> |>
|>>
|>>
|>

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  #37  
Old 06-15-2007, 12:31 PM
Registered User
 
Join Date: Jun 2007
Posts: 1
markp8867 is on a distinguished road
Re: Update KB925902 failed

Hi Darrell,

I get this Windows Update error[FONT=Tahoma] (80071a91) [/FONT]trying to update my Vista computer. It doesn’t process any updates and gives me this number along with other error numbers depending on what update I’m trying to process. It downloads everything fine but just doesn’t install the actual updates.

Also, the last time I "successfully" ran windows updates the system crashed when it rebooted and I had to restore it back to an earlier time before the updates. At least now all I get is this error which prevents me from updating but at least it doesn't crash the system lol.

Any help will be appreciated and thanks in advance!


Mark
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  #38  
Old 06-17-2007, 04:30 PM
Darrell Gorter[MSFT]
Newsgroup Contributor
 
Posts: n/a
Re: Update KB925902 failed

Hello Mark,
I need the System Event log as well as the cbs.log and the WindowsUpdate.log

From an elevated cmd prompt:

Try running fsutil resource setautoreset true c:\
Reboot the machine and retry to see if you get the same issue.

Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|> From: markp8867 <markp8867******.com>
|> Subject: Re: Update KB925902 failed
|> Date: Fri, 15 Jun 2007 13:31:04 -0700
|> Message-ID: <markp8867.2s8l56@no-mx.tabletquestions.com>
|> Organization: Forums
|> User-Agent: vBulletin USENET gateway
|> X-Newsreader: vBulletin USENET gateway
|> X-Originating-IP: 12.198.74.2
|> References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
<R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
<ug0KYPrdHHA.4868@TK2MSFTNGP06.phx.gbl>
<7YSu$rtdHHA.6068@TK2MSFTNGHUB02.phx.gbl>
<#BDjcPudHHA.4188@TK2MSFTNGP02.phx.gbl>
<94SPEXxdHHA.3744@TK2MSFTNGHUB02.phx.gbl>
<iBrQWcxdHHA.5272@TK2MSFTNGHUB02.phx.gbl>
<549A5F9B-1700-406F-82D5-891122ECE882@microsoft.com>
<G87ATMJgHHA.6068@TK2MSFTNGHUB02.phx.gbl>
|> Newsgroups: microsoft.public.windows.vista.general
|> NNTP-Posting-Host: unknown.rackforce.com 69.10.135.97
|> Lines: 1
|> Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
|> Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.general:119063
|> X-Tomcat-NG: microsoft.public.windows.vista.general
|>
|>
Hi Darrell,

I get this Windows Update error (80071a91) trying to update my Vista
computer. It doesn’t process any updates and gives me this number along
with other error numbers depending on what update I’m trying to process.
It downloads everything fine but just doesn’t install the actual
updates.

Also, the last time I "successfully" ran windows updates the system
crashed when it rebooted and I had to restore it back to an earlier
time before the updates. At least now all I get is this error which
prevents me from updating but at least it doesn't crash the system lol.

Any help will be appreciated and thanks in advance!


Mark


--
markp8867
|>

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  #39  
Old 07-09-2007, 12:50 PM
pab
Newsgroup Contributor
 
Posts: n/a
Re: Update KB925902 failed

"fsutil resource setautoreset true c:\ " caused my machine to be un-able to
re-start windows upon re-boot. the machine started a diagnostic tool to "fix"
my start-up files. after this was accomplished, i tried to install kb925902,
plus the other 4 up-dates that give the same error code(80070002)for up-dates
930178, 928089, 931573, & 933566. guess what? they failed!

""Darrell Gorter[MSFT]"" wrote:
[color=blue]
> Hello Mark,
> I need the System Event log as well as the cbs.log and the WindowsUpdate.log
>
> From an elevated cmd prompt:
>
> Try running fsutil resource setautoreset true c:\
> Reboot the machine and retry to see if you get the same issue.
>
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> |> From: markp8867 <markp8867******.com>
> |> Subject: Re: Update KB925902 failed
> |> Date: Fri, 15 Jun 2007 13:31:04 -0700
> |> Message-ID: <markp8867.2s8l56@no-mx.tabletquestions.com>
> |> Organization: Forums
> |> User-Agent: vBulletin USENET gateway
> |> X-Newsreader: vBulletin USENET gateway
> |> X-Originating-IP: 12.198.74.2
> |> References: <OWNz7yjdHHA.4624@TK2MSFTNGP03.phx.gbl>
> <R8knTrldHHA.4368@TK2MSFTNGHUB02.phx.gbl>
> <ug0KYPrdHHA.4868@TK2MSFTNGP06.phx.gbl>
> <7YSu$rtdHHA.6068@TK2MSFTNGHUB02.phx.gbl>
> <#BDjcPudHHA.4188@TK2MSFTNGP02.phx.gbl>
> <94SPEXxdHHA.3744@TK2MSFTNGHUB02.phx.gbl>
> <iBrQWcxdHHA.5272@TK2MSFTNGHUB02.phx.gbl>
> <549A5F9B-1700-406F-82D5-891122ECE882@microsoft.com>
> <G87ATMJgHHA.6068@TK2MSFTNGHUB02.phx.gbl>
> |> Newsgroups: microsoft.public.windows.vista.general
> |> NNTP-Posting-Host: unknown.rackforce.com 69.10.135.97
> |> Lines: 1
> |> Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> |> Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.general:119063
> |> X-Tomcat-NG: microsoft.public.windows.vista.general
> |>
> |>
> Hi Darrell,
>
> I get this Windows Update error (80071a91) trying to update my Vista
> computer. It doesn’t process any updates and gives me this number along
> with other error numbers depending on what update I’m trying to process.
> It downloads everything fine but just doesn’t install the actual
> updates.
>
> Also, the last time I "successfully" ran windows updates the system
> crashed when it rebooted and I had to restore it back to an earlier
> time before the updates. At least now all I get is this error which
> prevents me from updating but at least it doesn't crash the system lol.
>
> Any help will be appreciated and thanks in advance!
>
>
> Mark
>
>
> --
> markp8867
> |>
>
>[/color]
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