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  #16 (permalink)  
Old 03-29-2008, 06:00 AM
jonstatt@gmail.com
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Re: Windows Media Player: Won't quit

I am having the problems where the media player is not quitting AND I
am running Vista 32bit SP1. It was doing it before, and it still does
it now :(
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Old 03-29-2008, 06:00 AM
  #17 (permalink)  
Old 03-29-2008, 08:50 AM
zachd [MSFT]
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Re: Windows Media Player: Won't quit


If you could use the Windows Debugging Toolkit:
[url]http://www.microsoft.com/whdc/devtools/debugging/default.mspx[/url]
and capture a DMP file of the player in this state, I'd really appreciate a chance to look at that.

Thanks,
-Zach
--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

<jonstatt******.com> wrote in message news:48fc538c-e305-4490-8e15-10922ad0559d@13g2000hsb.googlegroups.com...[color=blue]
>I am having the problems where the media player is not quitting AND I
> am running Vista 32bit SP1. It was doing it before, and it still does
> it now :([/color]
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  #18 (permalink)  
Old 03-30-2008, 05:30 AM
jonstatt@gmail.com
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Re: Windows Media Player: Won't quit

Hi Zach,

I presume I can just create a DMP from the windows task manager by
right clicking on the wmplayer.exe process and choosing Create Dump
File. I have done this, but the file size is about 365Megs. Where can
I upload this to?

Thanks,
Jonathan
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  #19 (permalink)  
Old 03-30-2008, 11:20 AM
zachd [MSFT]
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Re: Windows Media Player: Won't quit


You probably want to ZIP or RAR that up first, but anyplace like yousendit
or megaupload or that kind of temporary file transfer site would be great.
=)

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

<jonstatt******.com> wrote in message
news:d323e08f-8831-43cc-93e8-540f9a253d6f@m44g2000hsc.googlegroups.com...[color=blue]
> Hi Zach,
>
> I presume I can just create a DMP from the windows task manager by
> right clicking on the wmplayer.exe process and choosing Create Dump
> File. I have done this, but the file size is about 365Megs. Where can
> I upload this to?
>
> Thanks,
> Jonathan[/color]


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  #20 (permalink)  
Old 03-31-2008, 02:30 AM
jonstatt@gmail.com
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Re: Windows Media Player: Won't quit

Hi Zach,

Please find the upload at [url]http://www.megaupload.com/?d=ZNJDO60B[/url]

I hope I have done this correctly. Of course I have zipped it and it
did shrink down to something much more reasonable.

Regards,
Jonathan
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  #21 (permalink)  
Old 03-31-2008, 03:00 PM
zachd [MSFT]
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Re: Windows Media Player: Won't quit


Thank you, I'll pass this along to a friend of mine who's interested
in/following up on this.

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
<jonstatt******.com> wrote in message
news:f30f89db-ef99-4f79-ba4e-cf0786c6d2fd@b1g2000hsg.googlegroups.com...[color=blue]
> Hi Zach,
>
> Please find the upload at [url]http://www.megaupload.com/?d=ZNJDO60B[/url]
>
> I hope I have done this correctly. Of course I have zipped it and it
> did shrink down to something much more reasonable.
>
> Regards,
> Jonathan[/color]


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  #22 (permalink)  
Old 05-28-2008, 08:10 AM
JWNGator
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RE: Windows Media Player: Won't quit

I have this problem as well -- but ONLY on SP1.

I am using Vista Home Premium 32-bit.

I have narrowed the problem down somewhat. First, I have to open WMP by
double-clicking on a media file (e.g., mp3). If I open WMP through the start
menu, the failure won't happen. Then, I have to hibernate the system without
closing WMP. After resuming, when I try to exit WMP, the process won't end.
Then when I try to open WMP again (through Start menu or double-clicking) the
window won't open.
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  #23 (permalink)  
Old 05-28-2008, 04:10 PM
zachd [MSFT]
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Re: Windows Media Player: Won't quit


That particularly indicates that one of your system drivers isn't
unhibernating well.

It would probably be a great idea to identify the video card and audio card
for your system. What are those? Do the vendors have driver updates
available for those?

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"JWNGator" <JWNGator@discussions.microsoft.com> wrote in message
news:FC08C82F-62A9-49A8-A6A7-D847CDC17691@microsoft.com...[color=blue]
>I have this problem as well -- but ONLY on SP1.
>
> I am using Vista Home Premium 32-bit.
>
> I have narrowed the problem down somewhat. First, I have to open WMP by
> double-clicking on a media file (e.g., mp3). If I open WMP through the
> start
> menu, the failure won't happen. Then, I have to hibernate the system
> without
> closing WMP. After resuming, when I try to exit WMP, the process won't
> end.
> Then when I try to open WMP again (through Start menu or double-clicking)
> the
> window won't open.[/color]


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  #24 (permalink)  
Old 05-29-2008, 01:00 PM
JWNGator
Newsgroup Contributor
 
Posts: n/a
Re: Windows Media Player: Won't quit

The video is "nVidia NVS 140M". The latest driver version on Lenovo's site is
6.15.11.0145. I have also found two other driver versions: 6.15.11.7482 and
6.15.11.7570. All three of these driver versions behave the same way
(wmplayer does not close with SP1).

The audio is "SoundMax Integrated Digital HD Audio". The latest driver
version is 6.10.1.5510. I have also tried removing the driver from ADI
(uninstall SoundMax) and using the MS provided base driver (6.0.6000.16386),
as well as disabling the audio device. In all three cases the error still
happens.

Do you think it is odd that this behavior only happens if WMP is opened by
double-clicking a media file? If I use the start menu and then open the media
file, the problem doesn't happen!

Thanks for the help.


"zachd [MSFT]" wrote:
[color=blue]
>
> That particularly indicates that one of your system drivers isn't
> unhibernating well.
>
> It would probably be a great idea to identify the video card and audio card
> for your system. What are those? Do the vendors have driver updates
> available for those?
>
> --
> Speaking for myself only.
> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "JWNGator" <JWNGator@discussions.microsoft.com> wrote in message
> news:FC08C82F-62A9-49A8-A6A7-D847CDC17691@microsoft.com...[color=green]
> >I have this problem as well -- but ONLY on SP1.
> >
> > I am using Vista Home Premium 32-bit.
> >
> > I have narrowed the problem down somewhat. First, I have to open WMP by
> > double-clicking on a media file (e.g., mp3). If I open WMP through the
> > start
> > menu, the failure won't happen. Then, I have to hibernate the system
> > without
> > closing WMP. After resuming, when I try to exit WMP, the process won't
> > end.
> > Then when I try to open WMP again (through Start menu or double-clicking)
> > the
> > window won't open.[/color]
>
>
>[/color]
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  #25 (permalink)  
Old 07-04-2008, 01:50 AM
Nonny
Newsgroup Contributor
 
Posts: n/a
Re: Windows Media Player: Won't quit

MaTH <guest@unknown-email.com> wrote:
[color=blue]
>
>Hello All,
>
>I'm running Windows XP Service pack 2 and have the same problem with
>WMP 10.00.00.4058[/color]

Then maybe you should ask your question in an XP group. This is a
Vista group.

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  #26 (permalink)  
Old 07-19-2008, 05:10 AM
xandypx
Newsgroup Contributor
 
Posts: n/a
Re: Windows Media Player: Won't quit


I had made another post on this same topic, but have now further
information.

The culprit is Windows Media Center. It holds WMP in a suspended mode
so that files are available to Media Center extenders. If you do not
use Media Center, you can turn off the "Feature???" by going into
Control Panel, selecting the option for "Default Programs", then
selecting "Set Program Access and Computer Defaults". Under the
"Custom" Dropdown, look for the "Choose a default Media Player" section.
Next to the entry for Windows Media Center, uncheck the box for "Allow
Access to this program".

Reboot the computer for these changes to take affect, as it is possible
and probable that Media Center is already running in the backround.

You will also notice after these changes that the Media Center program
disappears from your Start - All Programs Menu.


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  #27 (permalink)  
Old 12-16-2008, 01:20 PM
Delinka
Newsgroup Contributor
 
Posts: n/a
Re: Windows Media Player: Won't quit


I use a Dell XPS M1330 and developed the problem after a while. After
reading the thread and disabling the Media Centre my problem was not
solved but with the concept that another application kept it running I
was eventually able to trace it to a driver/software i installed called
"Dell Premium Remote Control" which kept Windows Media Player running in
the background (and if media player process was killed in task manager
it would relaunch it).

It also prevented the mini player from showing on the task bar when
launching a file by double-clicking on an mp3 (etc) which would play but
would not show in the task bar until I would manually relaunch the
player while the song was playing from the speakers. Bottom line, if any
of the above methods don't work for you try to locate a process or
processes by way of elimination that may be relaunching the player in
the background.


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  #28 (permalink)  
Old 12-16-2008, 02:20 PM
GeekBoy
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Re: Windows Media Player: Won't quit


"Delinka" <Delinka.3kj5nb@DoNotSpam.com> wrote in message
news:Delinka.3kj5nb@DoNotSpam.com...[color=blue]
>
> I use a Dell XPS M1330 and developed the problem after a while. After
> reading the thread and disabling the Media Centre my problem was not
> solved but with the concept that another application kept it running I
> was eventually able to trace it to a driver/software i installed called
> "Dell Premium Remote Control" which kept Windows Media Player running in
> the background (and if media player process was killed in task manager
> it would relaunch it).
>
> It also prevented the mini player from showing on the task bar when
> launching a file by double-clicking on an mp3 (etc) which would play but
> would not show in the task bar until I would manually relaunch the
> player while the song was playing from the speakers. Bottom line, if any
> of the above methods don't work for you try to locate a process or
> processes by way of elimination that may be relaunching the player in
> the background.[/color]


Well I have Retail Ultimate and I still have the same problem.

[color=blue]
>
>
> --
> Delinka
> ------------------------------------------------------------------------
> Delinka's Profile: [url]http://forums.techarena.in/members/delinka.htm[/url]
> View this thread: [url]http://forums.techarena.in/vista-help/717386.htm[/url]
>
> [url]http://forums.techarena.in[/url]
>[/color]

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  #29 (permalink)  
Old 12-21-2008, 03:20 AM
andyc1864
Newsgroup Contributor
 
Posts: n/a
Re: Windows Media Player: Won't quit


Hi,

I think I may have found a possible solution. I had exactly the same
problem that only started when I enabled the mediaplayer toolbar.
Basically play music, and when I closed it, the music would still play
and the wmplayer process would still be loaded.

I have literally this minute unchecked the media player toolbar option,
thankfully now when I close the app, it stops the music, and the
wmplayer process.

Downside of course is now when I minimise mediaplayer it stays on the
taskbar, and does not go into the neat little toolbar......I can live
with that.

Would be interested to see if this fixes your problems?

Andy

btw, running Vista Ultimate 32, with SP1.


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  #30 (permalink)  
Old 02-14-2009, 04:14 PM
Delinka
Newsgroup Contributor
 
Posts: n/a
Re: Windows Media Player: Won't quit


I use a Dell XPS M1330 and developed the problem after a while. After
reading the thread and disabling the Media Centre my problem was not
solved but with the concept that another application kept it running I
was eventually able to trace it to a driver/software i installed called
"Dell Premium Remote Control" which kept Windows Media Player running in
the background (and if media player process was killed in task manager
it would relaunch it).

It also prevented the mini player from showing on the task bar when
launching a file by double-clicking on an mp3 (etc) which would play but
would not show in the task bar until I would manually relaunch the
player while the song was playing from the speakers. Bottom line, if any
of the above methods don't work for you try to locate a process or
processes by way of elimination that may be relaunching the player in
the background.


--
Delinka
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Delinka's Profile: [url]http://forums.techarena.in/members/delinka.htm[/url]
View this thread: [url]http://forums.techarena.in/vista-help/717386.htm[/url]

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