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  #1 (permalink)  
Old 03-27-2007, 10:30 PM
Tom O
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BSOD at user logon screen

Whenever I boot vista (business edition), I can get to the user logon screen,
but before I can select my profile to log in, the logon music skips and then
i get a BSOD, followed by a restart. here is the info from the crash:

STOP: 0x0000008E (0xC0000005, 0x948CAADE, 0x962ECAB0, 0x00000000)
win32k.sys - Address 948CAADE base at 94800000, DateStamp 4549aea2

and then it dumps the memory. I really have no clue what is going on here. I
haven't installed anything except civilization 4 and adobe after effects 7.

thanks for any help.
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Old 03-27-2007, 10:30 PM
  #2 (permalink)  
Old 03-28-2007, 02:00 AM
Paul Lambert
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Re: BSOD at user logon screen

Tom O wrote:[color=blue]
> Whenever I boot vista (business edition), I can get to the user logon screen,
> but before I can select my profile to log in, the logon music skips and then
> i get a BSOD, followed by a restart. here is the info from the crash:
>
> STOP: 0x0000008E (0xC0000005, 0x948CAADE, 0x962ECAB0, 0x00000000)
> win32k.sys - Address 948CAADE base at 94800000, DateStamp 4549aea2
>
> and then it dumps the memory. I really have no clue what is going on here. I
> haven't installed anything except civilization 4 and adobe after effects 7.
>
> thanks for any help.[/color]

Have you tried booting into safe mode? Booting into command prompt and
doing a chkdsk? Looks like win32k.sys is corrupted, if you can get a
command prompt, you might be able to copy

Failing that... reinstall/repair is probably your best bet.

P.
P.

--
Posted via a free Usenet account from [url]http://www.teranews.com[/url]

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  #3 (permalink)  
Old 03-28-2007, 06:00 AM
Tom O
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Re: BSOD at user logon screen

If I can get a command prompt, where would I copy a non-corrupted win32k.sys
from?

"Paul Lambert" wrote:
[color=blue]
> Tom O wrote:[color=green]
> > Whenever I boot vista (business edition), I can get to the user logon screen,
> > but before I can select my profile to log in, the logon music skips and then
> > i get a BSOD, followed by a restart. here is the info from the crash:
> >
> > STOP: 0x0000008E (0xC0000005, 0x948CAADE, 0x962ECAB0, 0x00000000)
> > win32k.sys - Address 948CAADE base at 94800000, DateStamp 4549aea2
> >
> > and then it dumps the memory. I really have no clue what is going on here. I
> > haven't installed anything except civilization 4 and adobe after effects 7.
> >
> > thanks for any help.[/color]
>
> Have you tried booting into safe mode? Booting into command prompt and
> doing a chkdsk? Looks like win32k.sys is corrupted, if you can get a
> command prompt, you might be able to copy
>
> Failing that... reinstall/repair is probably your best bet.
>
> P.
> P.
>
> --
> Posted via a free Usenet account from [url]http://www.teranews.com[/url]
>
>[/color]
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