I bought this Acer Laptop (with Windows Vista) from Walmart about 2 months
ago. I used it for two months and i realized that it had too many errors.
It couldn't update no matter how many times i tried. Therefore, i decided to
format everything and reinstalled my OS. However, when i typed in my product
key, it reported as an invalid key. I couldn't reactivate my Windows. How
may i reactivate my Windows?

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
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[url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=e37b467a-5fc5-4d68-a06e-917ba35bd41b&dg=microsoft.public.windows.vista.general[/url]

You should be able to use the telephone option to reactivate.

"Phu" <Phu@discussions.microsoft.com> wrote in message
news:E37B467A-5FC5-4D68-A06E-917BA35BD41B@microsoft.com...[color=blue]
>I bought this Acer Laptop (with Windows Vista) from Walmart about 2 months
> ago. I used it for two months and i realized that it had too many errors.
> It couldn't update no matter how many times i tried. Therefore, i decided
> to
> format everything and reinstalled my OS. However, when i typed in my
> product
> key, it reported as an invalid key. I couldn't reactivate my Windows.
> How
> may i reactivate my Windows?
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=e37b467a-5fc5-4d68-a06e-917ba35bd41b&dg=microsoft.public.windows.vista.general[/url][/color]

Hello Phu,

If your software is legal, just phone MS support. They will help you.

Best regards

Myweb
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
[color=blue]
> I bought this Acer Laptop (with Windows Vista) from Walmart about 2
> months ago. I used it for two months and i realized that it had too
> many errors. It couldn't update no matter how many times i tried.
> Therefore, i decided to format everything and reinstalled my OS.
> However, when i typed in my product key, it reported as an invalid
> key. I couldn't reactivate my Windows. How may i reactivate my
> Windows?
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click
> the "I
> Agree" button in the message pane. If you do not see the button,
> follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and
> then
> click "I Agree" in the message pane.
> [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default[/url].
> mspx?mid=e37b467a-5fc5-4d68-a06e-917ba35bd41b&dg=microsoft.public.wind
> ows.vista.general
>[/color]

You re-installed the operating system from Acer recovery disks or a hidden
partition on the laptop? If you used acer's own recovery procedure then the
product number 'should' be valid. I would suggest contacting Acer but i
answered a similar post a few weeks ago regarding an Acer and while i
suggested contacting acer the reply the guy got back was, quite simply, if
you are going to tinker with our machines, then you must pay for a copy of
the operating system. He 'apparently' hadn't been supplied with recovery
disks.

You say 'when you typed in your product key' at what stage is this
happenning? With recovery disks/partition the product key is already
embedded in the image so should need to be inputted.

Alternatively you could telephone the Microsoft Automated Activation line
(free phone) to see if it will activate via telephone. If it won't activate
via the automated route you should be put through to a 'real' person. But
this will only happen if the automated route fails.


--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: [url]http://xphelpandsupport.mvps.org[/url]
Web: [url]http://vistasupport.mvps.org[/url]

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

"Phu" <Phu@discussions.microsoft.com> wrote in message
news:E37B467A-5FC5-4D68-A06E-917BA35BD41B@microsoft.com...[color=blue]
>I bought this Acer Laptop (with Windows Vista) from Walmart about 2 months
> ago. I used it for two months and i realized that it had too many errors.
> It couldn't update no matter how many times i tried. Therefore, i decided
> to
> format everything and reinstalled my OS. However, when i typed in my
> product
> key, it reported as an invalid key. I couldn't reactivate my Windows.
> How
> may i reactivate my Windows?
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=e37b467a-5fc5-4d68-a06e-917ba35bd41b&dg=microsoft.public.windows.vista.general[/url][/color]

"John Barnett MVP" <freelanceit@mvps.org.NOSPAM> wrote in message
news:#IudW$LbHHA.3272@TK2MSFTNGP03.phx.gbl...[color=blue]
> ...contacting acer the reply the guy got back was, quite simply, if you
> are going to tinker with our machines, then you must pay for a copy of the
> operating system.[/color]

If that person is to be believed then that's a very good reason to stay away
from Acer!

We're sorry but if you are going to recover from an error then you need to
give us more money.....Wow!

acer has a patch on their sire to fix the update problem, they had the same
problem with Xp

"Phu" wrote:
[color=blue]
> I bought this Acer Laptop (with Windows Vista) from Walmart about 2 months
> ago. I used it for two months and i realized that it had too many errors.
> It couldn't update no matter how many times i tried. Therefore, i decided to
> format everything and reinstalled my OS. However, when i typed in my product
> key, it reported as an invalid key. I couldn't reactivate my Windows. How
> may i reactivate my Windows?
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=e37b467a-5fc5-4d68-a06e-917ba35bd41b&dg=microsoft.public.windows.vista.general[/url][/color]

I'll try that. Thanks for your reply.

"LaRoux" wrote:
[color=blue]
> You should be able to use the telephone option to reactivate.
>
> "Phu" <Phu@discussions.microsoft.com> wrote in message
> news:E37B467A-5FC5-4D68-A06E-917BA35BD41B@microsoft.com...[color=green]
> >I bought this Acer Laptop (with Windows Vista) from Walmart about 2 months
> > ago. I used it for two months and i realized that it had too many errors.
> > It couldn't update no matter how many times i tried. Therefore, i decided
> > to
> > format everything and reinstalled my OS. However, when i typed in my
> > product
> > key, it reported as an invalid key. I couldn't reactivate my Windows.
> > How
> > may i reactivate my Windows?
> >
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to the
> > suggestions with the most votes. To vote for this suggestion, click the "I
> > Agree" button in the message pane. If you do not see the button, follow
> > this
> > link to open the suggestion in the Microsoft Web-based Newsreader and then
> > click "I Agree" in the message pane.
> >
> > [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=e37b467a-5fc5-4d68-a06e-917ba35bd41b&dg=microsoft.public.windows.vista.general[/url][/color]
>
>
>[/color]

As i mentioned, i bought it from a Walmart retail store, then i suppose it's
legal. I'll phone them definitely. Thanks for your help.
"Myweb" wrote:
[color=blue]
> Hello Phu,
>
> If your software is legal, just phone MS support. They will help you.
>
> Best regards
>
> Myweb
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
>[color=green]
> > I bought this Acer Laptop (with Windows Vista) from Walmart about 2
> > months ago. I used it for two months and i realized that it had too
> > many errors. It couldn't update no matter how many times i tried.
> > Therefore, i decided to format everything and reinstalled my OS.
> > However, when i typed in my product key, it reported as an invalid
> > key. I couldn't reactivate my Windows. How may i reactivate my
> > Windows?
> >
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to the
> > suggestions with the most votes. To vote for this suggestion, click
> > the "I
> > Agree" button in the message pane. If you do not see the button,
> > follow this
> > link to open the suggestion in the Microsoft Web-based Newsreader and
> > then
> > click "I Agree" in the message pane.
> > [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default[/url].
> > mspx?mid=e37b467a-5fc5-4d68-a06e-917ba35bd41b&dg=microsoft.public.wind
> > ows.vista.general
> >[/color]
>
>
>[/color]

Oh, i used the Windows Vista setup disc to format and to reinstall the OS
(included at purchase). When i reinstalled my OS, it asked me for the
product key. Everything went smoothly during the installation. However,
when it got to the desktop (OS is installed successfully), it asked me to
activate Windows within 30 days or else Windows might not work after 30-day
period. With that, it shows, "The product key you entered is invalid..." or
something like that. When i tried to reenter the product key for several
times, it shows the same message.
Thanks for your concern. I really appreciate your help.

"John Barnett MVP" wrote:
[color=blue]
> You re-installed the operating system from Acer recovery disks or a hidden
> partition on the laptop? If you used acer's own recovery procedure then the
> product number 'should' be valid. I would suggest contacting Acer but i
> answered a similar post a few weeks ago regarding an Acer and while i
> suggested contacting acer the reply the guy got back was, quite simply, if
> you are going to tinker with our machines, then you must pay for a copy of
> the operating system. He 'apparently' hadn't been supplied with recovery
> disks.
>
> You say 'when you typed in your product key' at what stage is this
> happenning? With recovery disks/partition the product key is already
> embedded in the image so should need to be inputted.
>
> Alternatively you could telephone the Microsoft Automated Activation line
> (free phone) to see if it will activate via telephone. If it won't activate
> via the automated route you should be put through to a 'real' person. But
> this will only happen if the automated route fails.
>
>
> --
> John Barnett MVP
> Associate Expert
> Windows - Shell/User
>
> Web: [url]http://xphelpandsupport.mvps.org[/url]
> Web: [url]http://vistasupport.mvps.org[/url]
>
> The information in this mail/post is supplied "as is". No warranty of any
> kind, either expressed or implied, is made in relation to the accuracy,
> reliability or content of this mail/post. The Author shall not be liable for
> any direct, indirect, incidental or consequential damages arising out of the
> use of, or inability to use, information or opinions expressed in this
> mail/post..
>
> "Phu" <Phu@discussions.microsoft.com> wrote in message
> news:E37B467A-5FC5-4D68-A06E-917BA35BD41B@microsoft.com...[color=green]
> >I bought this Acer Laptop (with Windows Vista) from Walmart about 2 months
> > ago. I used it for two months and i realized that it had too many errors.
> > It couldn't update no matter how many times i tried. Therefore, i decided
> > to
> > format everything and reinstalled my OS. However, when i typed in my
> > product
> > key, it reported as an invalid key. I couldn't reactivate my Windows.
> > How
> > may i reactivate my Windows?
> >
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to the
> > suggestions with the most votes. To vote for this suggestion, click the "I
> > Agree" button in the message pane. If you do not see the button, follow
> > this
> > link to open the suggestion in the Microsoft Web-based Newsreader and then
> > click "I Agree" in the message pane.
> >
> > [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=e37b467a-5fc5-4d68-a06e-917ba35bd41b&dg=microsoft.public.windows.vista.general[/url][/color]
>
>[/color]

Phew, my Windows is finally activated by phone. :D Thank you all for your
kindness.

"Phu" wrote:
[color=blue]
> I bought this Acer Laptop (with Windows Vista) from Walmart about 2 months
> ago. I used it for two months and i realized that it had too many errors.
> It couldn't update no matter how many times i tried. Therefore, i decided to
> format everything and reinstalled my OS. However, when i typed in my product
> key, it reported as an invalid key. I couldn't reactivate my Windows. How
> may i reactivate my Windows?
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=e37b467a-5fc5-4d68-a06e-917ba35bd41b&dg=microsoft.public.windows.vista.general[/url][/color]

Actually, Justin, the company the guy works for has refused to by acer pcs.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: [url]http://xphelpandsupport.mvps.org[/url]
Web: [url]http://vistasupport.mvps.org[/url]

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

"Justin" <None@None.com> wrote in message
news:%23%235CWwMbHHA.1240@TK2MSFTNGP04.phx.gbl...[color=blue]
> "John Barnett MVP" <freelanceit@mvps.org.NOSPAM> wrote in message
> news:#IudW$LbHHA.3272@TK2MSFTNGP03.phx.gbl...[color=green]
>> ...contacting acer the reply the guy got back was, quite simply, if you
>> are going to tinker with our machines, then you must pay for a copy of
>> the operating system.[/color]
>
> If that person is to be believed then that's a very good reason to stay
> away from Acer!
>
> We're sorry but if you are going to recover from an error then you need to
> give us more money.....Wow![/color]

"John Barnett MVP" <freelanceit@mvps.org.NOSPAM> wrote in message
news:#Y24hzXbHHA.260@TK2MSFTNGP02.phx.gbl...[color=blue]
> Actually, Justin, the company the guy works for has refused to by acer
> pcs.[/color]

That's good to hear!

Hi Phu,

I discovered that if your BIOS has been reset (and the clock is not correct)
that you can also see this problem until you update the clock settings
either in Windows or via the BIOS.


"Phu" <Phu@discussions.microsoft.com> wrote in message
news:0051576A-0C7A-4E66-8EF6-3C8AF707BD6F@microsoft.com...[color=blue]
>
> As i mentioned, i bought it from a Walmart retail store, then i suppose
> it's
> legal. I'll phone them definitely. Thanks for your help.
> "Myweb" wrote:
>[color=green]
>> Hello Phu,
>>
>> If your software is legal, just phone MS support. They will help you.
>>
>> Best regards
>>
>> Myweb
>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>> confers
>> no rights.
>>[color=darkred]
>> > I bought this Acer Laptop (with Windows Vista) from Walmart about 2
>> > months ago. I used it for two months and i realized that it had too
>> > many errors. It couldn't update no matter how many times i tried.
>> > Therefore, i decided to format everything and reinstalled my OS.
>> > However, when i typed in my product key, it reported as an invalid
>> > key. I couldn't reactivate my Windows. How may i reactivate my
>> > Windows?
>> >
>> > ----------------
>> > This post is a suggestion for Microsoft, and Microsoft responds to the
>> > suggestions with the most votes. To vote for this suggestion, click
>> > the "I
>> > Agree" button in the message pane. If you do not see the button,
>> > follow this
>> > link to open the suggestion in the Microsoft Web-based Newsreader and
>> > then
>> > click "I Agree" in the message pane.
>> > [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default[/url].
>> > mspx?mid=e37b467a-5fc5-4d68-a06e-917ba35bd41b&dg=microsoft.public.wind
>> > ows.vista.general
>> >[/color]
>>
>>
>>[/color][/color]