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  #16 (permalink)  
Old 05-05-2007, 01:33 PM
Mobilehavoc
Newsgroup Contributor
 
Posts: n/a
Re: Vista random freeze - no corresponding event?

On Apr 15, 8:00 pm, distortion <distort...@discussions.microsoft.com>
wrote:[color=blue]
> Update to my freeze issue:
>
> Called Sony tech support after MS tech support refused to help me.
>
> Sony has no clue what the problem is. The best that they could give me is
> that I might have to uninstall Vista & reinstall it after rolling back to XP
> MCE. But there's no guarantee that that will work. Also, they wanted to
> know if I could reproduce the freeze in Safe Mode w/Networking. I couldn't!
> Is there anyone who CAN reproduce this freeze in Safe Mode w/Networking?
>
> Correction to my earlier post: the freeze also happens regardless if i'm
> using battery power or AC wall outlet. Looks like the only real solution may
> be to permanently roll back to XP MCE. Did anyone else try anything that has
> or hasn't worked?[/color]

Sorry didn't come back to post but I discovered the solution to the
problem for me personally was a bad driver for HD protection. I
reinstalled the Vista HDD protection driver from Sony's website and
all is well. I noticed everytime it froze it would be at a moment when
the hard drive would be accessed and while frozen the HD light would
never even flash once.

i.e. A few times it froze when I typed something into the search box
in Google toolbar - I realized what it was doing is trying to match
what I was typing to my history and due to the bad HDD protection
driver not being able to.

For those having this issue, try disabling any type of HDD shock
protection to see if that helps....I can run Vista for weeks at a time
now with no issues.

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Old 05-05-2007, 01:33 PM
  #17 (permalink)  
Old 05-30-2007, 02:40 PM
Sirwilcox
Newsgroup Contributor
 
Posts: n/a
RE: Vista random freeze - no corresponding event?



"tejas.nadkarni******.com" wrote:
[color=blue]
> So I've been running Vista Home Premium on my Sony VAIO SZ since Feb
> 9th and overall it's been running remarkably well. Haven't really had
> any crashes, all the apps I've installed have worked flawlessly and
> I'm actually getting better performance in apps, games in Vista than
> XP (dual-booting XP so I've been able to compare).
>
> However, I have a really strange problem in that at very random times
> Vista seems to freeze and the only thing that will remedy it is to
> hold down the power button to turn it off.
>
> It's only happened a few times and is not normal occurence. For
> example it was running for about 7 days straight without a reboot,
> then last night I installed this week's Windows Updates and the system
> restarted.
>
> This morning I woke up around 8AM and went to check my email, I opened
> the lid and it had frozen. The clock still said 2:50AM which would
> mean that is when the catastrophe happened. I restarted it and it came
> back up fine.
>
> I checked the Event logs and there's nothing around that time at all.
> I remember using the laptop until around 1:50AM or so so it was idling
> when this happened. The other times it's happened also seem to be
> either during or right after it's been idling. However, puzzlingly
> like I said it'll sometimes run 7 or more days straight at a time
> (including numerous hibernation resumes and standby resumes).
>
> Any ideas what could be causing this problem? The only thing in the
> logs was an "Unexpected shutdown of Windows" at 2:48AM which is sort
> of a "duh!" moment.
>
> Overall I'm loving Vista but this is frustrating because I can't
> diagnose what the problem is. I have all my power setting timers
> turned off (Hard drive powerdown never, hibernate never, standby
> never, etc).
>
> Oh and this has always happened while the laptop is plugged in. If
> anyone knows of any culprits or things I can try please let me know.
> I'm going to see how long it runs after this mornings incident.
>
> FYI...Memory test came back fine and like I said it runs everything
> beautifully 90% of the time.
>
>[/color]
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  #18 (permalink)  
Old 05-30-2007, 02:50 PM
Sirwilcox
Newsgroup Contributor
 
Posts: n/a
RE: Vista random freeze - no corresponding event?

Hi All I recently purchased a Gateway notebook with Vista Home and after a
few hours of taking it out of the box it would just freeze for no reason
whatsoever! It is so annoying as the only way to remedy the situation is to
hld the power button down for 4 seconds and re-boot.

After days of this, I spoke to Gateway who were next to useless and they
told me to do a complete destructive recovery which I did........ a day goes
by and yes you guessed it...it froze again ..same problem.

I ended up re formatting and re installing Vista OS. It now works
perfectly....providing its running on Mains power.. as soon as the power is
removed...it will freeze after around 10 minutes! Still at least on mains I
can use with no problems.

sir wilcox

"tejas.nadkarni******.com" wrote:
[color=blue]
> So I've been running Vista Home Premium on my Sony VAIO SZ since Feb
> 9th and overall it's been running remarkably well. Haven't really had
> any crashes, all the apps I've installed have worked flawlessly and
> I'm actually getting better performance in apps, games in Vista than
> XP (dual-booting XP so I've been able to compare).
>
> However, I have a really strange problem in that at very random times
> Vista seems to freeze and the only thing that will remedy it is to
> hold down the power button to turn it off.
>
> It's only happened a few times and is not normal occurence. For
> example it was running for about 7 days straight without a reboot,
> then last night I installed this week's Windows Updates and the system
> restarted.
>
> This morning I woke up around 8AM and went to check my email, I opened
> the lid and it had frozen. The clock still said 2:50AM which would
> mean that is when the catastrophe happened. I restarted it and it came
> back up fine.
>
> I checked the Event logs and there's nothing around that time at all.
> I remember using the laptop until around 1:50AM or so so it was idling
> when this happened. The other times it's happened also seem to be
> either during or right after it's been idling. However, puzzlingly
> like I said it'll sometimes run 7 or more days straight at a time
> (including numerous hibernation resumes and standby resumes).
>
> Any ideas what could be causing this problem? The only thing in the
> logs was an "Unexpected shutdown of Windows" at 2:48AM which is sort
> of a "duh!" moment.
>
> Overall I'm loving Vista but this is frustrating because I can't
> diagnose what the problem is. I have all my power setting timers
> turned off (Hard drive powerdown never, hibernate never, standby
> never, etc).
>
> Oh and this has always happened while the laptop is plugged in. If
> anyone knows of any culprits or things I can try please let me know.
> I'm going to see how long it runs after this mornings incident.
>
> FYI...Memory test came back fine and like I said it runs everything
> beautifully 90% of the time.
>
>[/color]
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  #19 (permalink)  
Old 05-31-2007, 02:10 PM
huwyngr
Newsgroup Contributor
 
Posts: n/a
Re: Vista random freeze - no corresponding event?

In article <047D87A7-665B-4471-901B-76953538D244@microsoft.com>, Sirwilcox
wrote:
[color=blue]
> Hi All I recently purchased a Gateway notebook with Vista Home and after a*
> few hours of taking it out of the box it would just freeze for no reason*
> whatsoever! It is so annoying as the only way to remedy the situation is to*
> hld the power button down for 4 seconds and re-boot.
> [ .... ]
> I ended up re formatting and re installing Vista OS.[/color]



Something like that happens on a new machine and I'd send it back without
delay.

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  #20 (permalink)  
Old 04-16-2009, 03:00 PM
Damianos
Newsgroup Contributor
 
Posts: n/a
Re: Vista random freeze - no corresponding event?


Same problem

I have a Sony Vaio VGN-FW31J

In addition when it freezes, it occasionaly shuts down (displays some
file name but I never had the chance to write it down) and when it
restarts I get a "OPERATING SYSTEM NOT FOUND ERROR". Then I reboot the
hard way...

It happens randomly, although I think it has to do with a USB internet
connection I am plugging in occasionally.

Any help would be greatly appreciated!

Damianos.

ursula;174372 Wrote:[color=blue]
> "Massimo Belgrano" wrote:
>[color=green]
> > I have same problem with vgn-bx397xp
> > Crash if i use internal lan (yukon gigabit)
> >
> > distortion ha scritto:
> >[color=darkred]
> > > I also have been having the same random freezes on my Sony VAIO[/color][/color]
> VGN-BX640P.[color=green][color=darkred]
> > > It appears to only happen when the laptop is plugged in.[/color][/color]
> Everything worked[color=green][color=darkred]
> > > perfectly when I was running XP Media Edition before my Vista[/color][/color]
> upgrade.[color=green][color=darkred]
> > > Anyone have a solution? Is Microsoft aware of what's causing the[/color][/color]
> problem? Are[color=green][color=darkred]
> > > they working on a software patch?
> > >
> > >
> > > "Mobilehavoc" wrote:
> > >
> > > > No it's not because this doesn't happen coming out of standby or
> > > > hibernation. The laptop will be running for hours without issue[/color][/color]
> and[color=green][color=darkred]
> > > > then all of a sudden just freeze up completely. It actually goes[/color][/color]
> in[color=green][color=darkred]
> > > > and out of hibernation/sleep perfectly fine without a single[/color][/color]
> issue.[color=green][color=darkred]
> > > >
> > > > What's irritating about this is that there's no way to[/color][/color]
> troubleshoot[color=green][color=darkred]
> > > > since it seems random and there are no events in the event log[/color][/color]
> around[color=green][color=darkred]
> > > > the time of the freeze that would help me figure out the problem.
> > > >
> > > > On Mar 16, 6:00 am, Nick Goetz <n...@sympatico.ca> wrote:
> > > > > Problems after comming out of standby/hibernation are not[/color][/color]
> uncommon.[color=green]
> >
> >[/color][/color]


--
Damianos
Posted via [url]http://www.vistaheads.com[/url]

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  #21 (permalink)  
Old 04-16-2009, 03:40 PM
Malke
Newsgroup Contributor
 
Posts: n/a
Re: Vista random freeze - no corresponding event?

Damianos wrote:
[color=blue]
>
> Same problem
>
> I have a Sony Vaio VGN-FW31J
>
> In addition when it freezes, it occasionaly shuts down (displays some
> file name but I never had the chance to write it down) and when it
> restarts I get a "OPERATING SYSTEM NOT FOUND ERROR". Then I reboot the
> hard way...
>
> It happens randomly, although I think it has to do with a USB internet
> connection I am plugging in occasionally.[/color]

It is very unlikely that a USB Internet connection would produce an
"operating system not found" error. That error either means your hard drive
is failing or there is a problem with your motherboard. The random nature
of the problem also points to hardware failure, rather than software.

You can try and troubleshoot this yourself:

[url]http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot[/url]

or if this is a laptop under warranty, just call Sony tech support.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
[url]http://www.elephantboycomputers.com/#FAQ[/url]

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  #22 (permalink)  
Old 04-16-2009, 07:40 PM
John
Newsgroup Contributor
 
Posts: n/a
Re: Vista random freeze - no corresponding event?

"Malke" <malke@invalid.invalid> wrote in message
news:e3Lq2PuvJHA.924@TK2MSFTNGP03.phx.gbl...[color=blue]
> Damianos wrote:
>[color=green]
>>
>> Same problem
>>
>> I have a Sony Vaio VGN-FW31J
>>
>> In addition when it freezes, it occasionaly shuts down (displays some
>> file name but I never had the chance to write it down) and when it
>> restarts I get a "OPERATING SYSTEM NOT FOUND ERROR". Then I reboot the
>> hard way...
>>
>> It happens randomly, although I think it has to do with a USB internet
>> connection I am plugging in occasionally.[/color]
>
> It is very unlikely that a USB Internet connection would produce an
> "operating system not found" error. That error either means your hard
> drive
> is failing or there is a problem with your motherboard. The random nature
> of the problem also points to hardware failure, rather than software.
>
> You can try and troubleshoot this yourself:
>
> [url]http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot[/url]
>
> or if this is a laptop under warranty, just call Sony tech support.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> [url]http://www.elephantboycomputers.com/#FAQ[/url]
>
>[/color]

I've had random failures that were software actually. Usually I changed
something like a new version of Firefox, or a new antivirus, or "forcefield"
by Zonealarm. The blue screen of death and data dump were totally
unpredictable; and could reboot the machine. .....at least I hope it's not
hardware.... :-)

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  #23 (permalink)  
Old 04-17-2009, 12:50 PM
John
Newsgroup Contributor
 
Posts: n/a
Re: Vista random freeze - no corresponding event?

Are you doing any graphic-intensive work... playing games? Heat can be a
problem. Check for latest USB and NIC drivers.

"Damianos" <Damianos.3qra4c@no-mx.forums.vistaheads.com> wrote in message
news:Damianos.3qra4c@no-mx.forums.vistaheads.com...[color=blue]
>
> Same problem
>
> I have a Sony Vaio VGN-FW31J
>
> In addition when it freezes, it occasionaly shuts down (displays some
> file name but I never had the chance to write it down) and when it
> restarts I get a "OPERATING SYSTEM NOT FOUND ERROR". Then I reboot the
> hard way...
>
> It happens randomly, although I think it has to do with a USB internet
> connection I am plugging in occasionally.
>
> Any help would be greatly appreciated!
>
> Damianos.
>
> ursula;174372 Wrote:[color=green]
>> "Massimo Belgrano" wrote:
>>[color=darkred]
>> > I have same problem with vgn-bx397xp
>> > Crash if i use internal lan (yukon gigabit)
>> >
>> > distortion ha scritto:
>> >
>> > > I also have been having the same random freezes on my Sony VAIO[/color]
>> VGN-BX640P.[color=darkred]
>> > > It appears to only happen when the laptop is plugged in.[/color]
>> Everything worked[color=darkred]
>> > > perfectly when I was running XP Media Edition before my Vista[/color]
>> upgrade.[color=darkred]
>> > > Anyone have a solution? Is Microsoft aware of what's causing the[/color]
>> problem? Are[color=darkred]
>> > > they working on a software patch?
>> > >
>> > >
>> > > "Mobilehavoc" wrote:
>> > >
>> > > > No it's not because this doesn't happen coming out of standby or
>> > > > hibernation. The laptop will be running for hours without issue[/color]
>> and[color=darkred]
>> > > > then all of a sudden just freeze up completely. It actually goes[/color]
>> in[color=darkred]
>> > > > and out of hibernation/sleep perfectly fine without a single[/color]
>> issue.[color=darkred]
>> > > >
>> > > > What's irritating about this is that there's no way to[/color]
>> troubleshoot[color=darkred]
>> > > > since it seems random and there are no events in the event log[/color]
>> around[color=darkred]
>> > > > the time of the freeze that would help me figure out the problem.
>> > > >
>> > > > On Mar 16, 6:00 am, Nick Goetz <n...@sympatico.ca> wrote:
>> > > > > Problems after comming out of standby/hibernation are not[/color]
>> uncommon.[color=darkred]
>> >
>> >[/color][/color]
>
>
> --
> Damianos
> Posted via [url]http://www.vistaheads.com[/url]
>[/color]


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  #24 (permalink)  
Old 04-17-2009, 02:40 PM
Damianos
Newsgroup Contributor
 
Posts: n/a
Re: Vista random freeze - no corresponding event?


Well, no games at all.

But this morning my laptop has restarted after a Windows update and I
tried to drag and drop a file from desktop to a folder in a windows
explorer and ... same thing... my laptop froze and then blue screen and
reboot...

Thanks,
Damianos.

John;1227938 Wrote:[color=blue]
> Are you doing any graphic-intensive work... playing games? Heat can be a
> problem. Check for latest USB and NIC drivers.
>
> "Damianos" <Damianos.3qra4c@no-mx.forums.vistaheads.com> wrote in
> message
> news:Damianos.3qra4c@no-mx.forums.vistaheads.com...[color=green]
> >
> > Same problem
> >
> > I have a Sony Vaio VGN-FW31J
> >
> > In addition when it freezes, it occasionaly shuts down (displays some
> > file name but I never had the chance to write it down) and when it
> > restarts I get a "OPERATING SYSTEM NOT FOUND ERROR". Then I reboot[/color]
> the[color=green]
> > hard way...
> >
> > It happens randomly, although I think it has to do with a USB[/color]
> internet[color=green]
> > connection I am plugging in occasionally.
> >
> > Any help would be greatly appreciated!
> >
> > Damianos.
> >
> > ursula;174372 Wrote:[color=darkred]
> >> "Massimo Belgrano" wrote:
> >>
> >> > I have same problem with vgn-bx397xp
> >> > Crash if i use internal lan (yukon gigabit)
> >> >
> >> > distortion ha scritto:
> >> >
> >> > > I also have been having the same random freezes on my Sony VAIO
> >> VGN-BX640P.
> >> > > It appears to only happen when the laptop is plugged in.
> >> Everything worked
> >> > > perfectly when I was running XP Media Edition before my Vista
> >> upgrade.
> >> > > Anyone have a solution? Is Microsoft aware of what's causing the
> >> problem? Are
> >> > > they working on a software patch?
> >> > >
> >> > >
> >> > > "Mobilehavoc" wrote:
> >> > >
> >> > > > No it's not because this doesn't happen coming out of standby[/color][/color]
> or[color=green][color=darkred]
> >> > > > hibernation. The laptop will be running for hours without[/color][/color]
> issue[color=green][color=darkred]
> >> and
> >> > > > then all of a sudden just freeze up completely. It actually[/color][/color]
> goes[color=green][color=darkred]
> >> in
> >> > > > and out of hibernation/sleep perfectly fine without a single
> >> issue.
> >> > > >
> >> > > > What's irritating about this is that there's no way to
> >> troubleshoot
> >> > > > since it seems random and there are no events in the event log
> >> around
> >> > > > the time of the freeze that would help me figure out the[/color][/color]
> problem.[color=green][color=darkred]
> >> > > >
> >> > > > On Mar 16, 6:00 am, Nick Goetz <n...@sympatico.ca> wrote:
> >> > > > > Problems after comming out of standby/hibernation are not
> >> uncommon.
> >> >
> >> >[/color]
> >
> >
> > --
> > Damianos
> > Posted via [url]http://www.vistaheads.com[/url]
> >[/color][/color]


--
Damianos
Posted via [url]http://www.vistaheads.com[/url]

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