i keep getting the message saying 'COM surrogate has stopped working', can
someone explain what this is and how i can fix this??

any help appreciated.

kevin

Probably due to an incompatible codec being installed, DivX I know causes
this when trying to generate thumbnails.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
[url]http://www.windowsresource.net/[/url]

*Remove nospam. to reply by e-mail*


"kjknights" <kjknights@discussions.microsoft.com> wrote in message
news:25C8A452-7890-4060-B405-01BCAA204CA2@microsoft.com...[color=blue]
>i keep getting the message saying 'COM surrogate has stopped working', can
> someone explain what this is and how i can fix this??
>
> any help appreciated.
>
> kevin[/color]

Ok, here's a new 'wrinkle' on this one--I get "COM Surrogate Has Stopped
Working" every time on *bootup.* I haven't intalled DivX. Or Nero. I just
have the standard codecs Vista comes with installed. And there aren't any
thumbnails on my desktop (other posts mentioned video or picture thumbnails
as a potential cause), just standard icons.

I started getting it right after I hooked up a new monitor, a 27-inch Dell
2707FP. I'm not sure why that would cause a COM problem, though.

I'm scratchin' my head on this one. Any help would be tremendously
appreciated.

"Paul Smith" wrote:
[color=blue]
> Probably due to an incompatible codec being installed, DivX I know causes
> this when trying to generate thumbnails.
>
> --
> Paul Smith,
> Yeovil, UK.
> Microsoft MVP Windows Shell/User.
> [url]http://www.windowsresource.net/[/url]
>
> *Remove nospam. to reply by e-mail*
>
>
> "kjknights" <kjknights@discussions.microsoft.com> wrote in message
> news:25C8A452-7890-4060-B405-01BCAA204CA2@microsoft.com...[color=green]
> >i keep getting the message saying 'COM surrogate has stopped working', can
> > someone explain what this is and how i can fix this??
> >
> > any help appreciated.
> >
> > kevin[/color]
>[/color]

Jeeshman wrote:[color=blue]
> Ok, here's a new 'wrinkle' on this one--I get "COM Surrogate Has Stopped
> Working" every time on *bootup.* I haven't intalled DivX. Or Nero. I just
> have the standard codecs Vista comes with installed. And there aren't any
> thumbnails on my desktop (other posts mentioned video or picture thumbnails
> as a potential cause), just standard icons.
>
> I started getting it right after I hooked up a new monitor, a 27-inch Dell
> 2707FP. I'm not sure why that would cause a COM problem, though.[/color]

I don't know why the problem would have occurred with a new monitor but
that may just be coincidental. See this link for the "COM Surrogate" fix:

Fix for COM Surrogate Has Stopped Working Error
(from the How-To-Geek)

[url]http://tinyurl.com/3ahbyu[/url]


Malke
--
Elephant Boy Computers
[url]www.elephantboycomputers.com[/url]
"Don't Panic!"
MS-MVP Windows - Shell/User