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  #1  
Old 02-25-2007, 07:15 PM
John Bailey
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The User Profile Service failed the logon.

I've been using Windows Vista Ultimate for almost three months now, and all
of a sudden tonight I couldn't log on to my laptop. Every time I tried I
received the message "The User Profile Service failed the logon. The User
Profile failed to load." I had successfully logged on to it only five hours
earlier, so I did not understand what could be going on.

Fortunately after Googling the error message (I originally used Microsoft
Live Searct, but did not get any results), I found someone who had a similar
error and had found that his profile had entered a backup state. I logged on
with my domain administrator account (it's good to be the king sometimes) and
examined the keys under HKLM\Software\Microsoft\Windows NT\Current
User\ProfileList\ and was able to find the key for my user id SID. Sure
enough, the key had a ".bak" appended to it and there was an identical one
that was set to a temp directory. I renamed the other key, removed the
".bak" from mine, and changed the State property under my key to 0. This
allowed me to log in.

Does anyone know what might have caused this issue? If this is a bug, its a
pretty severe one, as I can just imagine a help desk trying to resolve this
over the phone with their laptop users who all of a sudden can't log in.

Thanks.

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Old 02-25-2007, 07:15 PM
  #2  
Old 12-23-2007, 05:30 AM
~RB
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Re: The User Profile Service failed the logon.


Thanks a.kirke. it worked!


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  #3  
Old 12-23-2007, 09:30 AM
ikim
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Re: The User Profile Service failed the logon.


My thanks too a.kirke. i've been searching for an answer to this problem
for 5 days now and your solution worked like a charm. I'll keep it
handy.


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  #4  
Old 02-08-2008, 09:40 PM
bean
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Re: The User Profile Service failed the logon.


Thanks we love you.


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  #5  
Old 03-12-2008, 02:17 PM
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Join Date: Mar 2008
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Kerala is on a distinguished road
Loss of data problem Re: The User Profile Service failed the logon.

Hi,

Few days ago i had the same problem as you : my user profile wasn't allowed to be loaded and i was sent to a temporary profile.

I had followed the instructions above and i had found out that, indeed, the key related to my profile was backuped. So i renamed the current temp key profile and removed the ".bak" at the end of my key profile (+ put the value 0 in the state property). I rebooted my computer and unfortunatly, the temporary profile was still here! so i returned into the regedit and saw that a second key was built for this one (and my real key profile was backuped again).
So what i did is : renamed again the new key profile (.old), remove the ".bak" from my key profile (put the property state with the same value of the current temporary profile) and deleted the previous temporary key profile.
After that, i could log on my profile again ! but....
every single file (music, pictures! :( links...) that was stored under my c:/users/"name of my profile" (kind of documents and settings) had vanished...
When i look at the seize of my HDisk C:/, it is obvious that i have lost all of this... cause i lost many Go :((

Do you think there is a chance that all my documents aren't lost for ever? if yes, could you please help me to find out how i can recover all these data ?

Thanks a lot for your help!!!:frown:
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  #6  
Old 05-02-2008, 07:00 PM
EliteMarine
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Re: The User Profile Service failed the logon.


Hey guys, my sister is having this exact problem (thank god its not me,
sounds like a pain in the ass). I've told her about the SafeMode/System
Restore option, but there are no profile to restore to. So I don't
really know what else to tell her. I don't really know if a complete
reformat is an option, I don't know how much school work is on the
computer.
Is there anything else to do?


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  #7  
Old 05-17-2008, 05:11 PM
D
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Re: The User Profile Service failed the logon.



"Brink" wrote:
[color=blue]
>
> Hi Dave,
>
> Welcome to Vista x64 Forums. :party:
>
> See if this can help you. You will probably need to boot into Safe
> Mode.
>
> [url]http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html[/url]
>
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '*Vista x64 Forums*'
> ([url]http://www.vistax64.com/index.php?referrerid=2980[/url])
> *Please post feedback to help others.*
>[/color]


Brink, I followed the link in the above post. I go through step one and on
to option 1 through step 6 B, I never completed step 6 C or any steps beyond
that. Then I had to leave and my husband said I probably needed to start
over so I closed everything and restarted the computer, then amazingly when I
attempted to log in at my administrator account with the same password, it
let me in, looks like I lost my settings but I am in. My query is this,
without having completed the final steps (6C and on) have I screwed up
something else ?? Also I copied the numbers from the jpeg images exactly as
they were shown, was that correct ? Any assistance or passing of knowledge
would be so appreciated. Thanks for your time. D
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  #8  
Old 05-31-2008, 11:30 PM
Fingalflyer@gmail.com
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Posts: n/a
Re: The User Profile Service failed the logon.

On May 18, 2:14*pm, Brink <gu...@unknown-email.com> wrote:[color=blue]
> D;714913 Wrote:
>
>
>
>
>[color=green]
> > "Brink" wrote:[/color]
>[color=green]
> > Brink, I followed the link in the above post. I go through step one and
> > on
> > to option 1 through step 6 B, I never completed step 6 C or any steps
> > beyond
> > that. Then I had to leave and my husband said I probably needed to
> > start
> > over so I closed everything and restarted the computer, then amazingly
> > when I
> > attempted to log in at my administrator account with the same password,
> > it
> > let me in, looks like I lost my settings but I am in. My query is this,
> > without having completed the final steps (6C and on) have I screwed up
> > something else ?? Also I copied the numbers from the jpeg images
> > exactly as
> > they were shown, was that correct ? Any assistance or passing of
> > knowledge
> > would be so appreciated. Thanks for your time. D[/color]
>
> Hi D,
>
> NO, you didn't mess anything up. You just didn't finish. Your settings
> will most likely be in theuserprofilein step 6C with the "bak" at the
> end of it. You can just go back and double check what you alread have
> done and then finish up to have it back the way it was. That's all.
>
> Hope this helps,
> Shawn
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask
> them.*
> '*VISTA FORUMS*' ([url]http://www.vistax64.com[/url])
> *Please post feedback to help others.*- Hide quoted text -
>
> - Show quoted text -[/color]

Hi, all I have similar problem.

Though the issue is Admin account works OK just I can't activate Guest
or additional user account and get the same message. I have check
registry and everything appears OK, ie. no .Bak file. Also none of
the guest profile or user profile aside from administrator profile
appears registered?? I'm running a new Toshiba and it has the
fingerprint reader could it be something to do with that? (long
shot..)

any advice appreciated

Jim
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  #9  
Old 11-29-2008, 02:20 PM
vista user too
Newsgroup Contributor
 
Posts: n/a
Re: The User Profile Service failed the logon.


a.kirke;3146513 Wrote:[color=blue]
> I'm new to Vista so I asked my wizz friend and then I managed to solve
> the problem:
> 1. I closed down.
> 2. Turned computer on and immediately pressed F8 repeatedly until I
> got
> "Advanced Boot Options".
> 3. used the down arrow to select "Safe Mode" and pressed enter.
> 4. computer then opened eventually in the funny look of safe mode,
> with
> a "Help" window.
> 5. In the help window there is an underlined "What is System Restore?"
> Clicking on that gave me the answer and "Click to open System Restore"
> 6. I clicked on that and a new window came up recommending restoring
> to
> a previous state before windows update which I had done before the
> fault
> occurred.
> 7. I clicked OK and after a bit of whirring all came up OK. Can you
> imagine how pleased I felt?
> 8-. Incidentally I had also changed the display font size to the
> larger
> size just before the fault occurred so while in Safe Mode I managed to
> remember how I had done that and changed it back again as that may
> have
> caused the fault.-
>
>
> --
> a.kirke[/color]




I just wanted to thank A.Kirke for the info listed above. When waking
my laptop up from sleep I recieved the message "User profile service,
service failed to Logon". I have been upset for the past several days
w/o being able to retrieve the safe mode manner or access other profiles
and no time to deal with it. I decided to search online (via my
husbands comp) for solutions to my problem thinking I probably had one
of those "no one knows what I'm talking about problems" when I ran
across this thread. I applied every detail listed in the quote above
and what a wonderful feeling it is to have my computer back. Again
Thanks so much!

Vista User Too!


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  #10  
Old 02-14-2009, 01:53 PM
vista user too
Newsgroup Contributor
 
Posts: n/a
Re: The User Profile Service failed the logon.


a.kirke;3146513 Wrote:[color=blue]
> I'm new to Vista so I asked my wizz friend and then I managed to solve
> the problem:
> 1. I closed down.
> 2. Turned computer on and immediately pressed F8 repeatedly until I
> got
> "Advanced Boot Options".
> 3. used the down arrow to select "Safe Mode" and pressed enter.
> 4. computer then opened eventually in the funny look of safe mode,
> with
> a "Help" window.
> 5. In the help window there is an underlined "What is System Restore?"
> Clicking on that gave me the answer and "Click to open System Restore"
> 6. I clicked on that and a new window came up recommending restoring
> to
> a previous state before windows update which I had done before the
> fault
> occurred.
> 7. I clicked OK and after a bit of whirring all came up OK. Can you
> imagine how pleased I felt?
> 8-. Incidentally I had also changed the display font size to the
> larger
> size just before the fault occurred so while in Safe Mode I managed to
> remember how I had done that and changed it back again as that may
> have
> caused the fault.-
>
>
> --
> a.kirke[/color]




I just wanted to thank A.Kirke for the info listed above. When waking
my laptop up from sleep I recieved the message "User profile service,
service failed to Logon". I have been upset for the past several days
w/o being able to retrieve the safe mode manner or access other profiles
and no time to deal with it. I decided to search online (via my
husbands comp) for solutions to my problem thinking I probably had one
of those "no one knows what I'm talking about problems" when I ran
across this thread. I applied every detail listed in the quote above
and what a wonderful feeling it is to have my computer back. Again
Thanks so much!

Vista User Too!


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  #11  
Old 03-24-2009, 05:07 AM
Post Hole Digger
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Re: The User Profile Service failed the logon.


I was able to boot up in the safe mode. When I went to system restore it
says that I don't have any system restore points. Guess I did not turn
that option on. I removed the password from the administrator log on,
that was the only account I had set up on the laptop which is using
Vista.

Any suggestions? It comes up in the safe mode but I don't have a
restore point to go to.

Thank you.


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  #12  
Old 03-24-2009, 06:30 AM
SarahRachel
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Posts: n/a
Re: The User Profile Service failed the logon.


hi, i'm having the same problem! i have 2 accounts and the admin account
is the account which is not working, ive tried doing system resore but
that didnt work, it keeps telling me i need a password to change
settings for the accounts but i never made one. im 16, all my coursework
is on there please help! Thank you


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  #13  
Old 03-24-2009, 08:30 AM
nam311
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Posts: n/a
Re: The User Profile Service failed the logon.


Hi,
In the morning , I got a message that user profile services fails to
logon. Then I started and press F8 and ran system restore which
completed successfully. System asked me to restart and I did and now I
am not getting the message that user profile services fails to logon but
it shows only blank screen.It does not show normal window desktop.by the
way, I am using Window Vista home premium. Please help me.

Thanks
Namit


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  #14  
Old 09-23-2009, 05:30 AM
bazkennedy
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Re: The User Profile Service failed the logon.


iv got on to the folder but i can not find the file that i hav to change
can u help


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