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  #1 (permalink)  
Old 02-24-2007, 03:45 PM
Neil
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Re: For owners of scanners not supported by Vista.

"Frank K." <fkozerski@comcast.net> wrote in message
news:O8M896SSHHA.488@TK2MSFTNGP06.phx.gbl...
>I have an HP 5370c scanner. HP.com says they are not suppoting the scanner
>under Vista. I went to http://www.hamrick.com/ and downloaded the .inf file
>and the Vuescan trial. After installing the drivers in the .inf file and
>the Vuescan program the scanner worked. I then downloaded the HP Scanjet
>file and the scanner worked. It sure beats having to buy a new scanner.


I have downloaded the driver and Vuescan trial and it all works on my Canon
LiDE30. However, for the amount & quality of scanning I'm ever likely to
do, I wonder if I'd be better off spending the registration fee on a scanner
with Vista support from the manufacturer. Is it possible to make the driver
work with the built-in Windows Fax & Scan programme, or get the Canon
software to work with the driver?

When I installed the driver my scanner appeared in the "Scanners and
Cameras" list. But if I ask to start a new scan in the Fax & Scan programme
it says there is no scanner connected. Similarly if I try to use the
CanoScan Toolbox there are no scanners to pick from the drop down menu in
that.

Thanks.

Neil

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Old 02-24-2007, 03:45 PM
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  #2 (permalink)  
Old 02-24-2007, 06:15 PM
Peter Flindt
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Posts: n/a
Re: For owners of scanners not supported by Vista.

"Neil" <neil@chapellane69.free-online.co.uk> wrote in message
news:ecnW4yGWHHA.3948@TK2MSFTNGP05.phx.gbl...
>
> I have downloaded the driver and Vuescan trial and it all works on my
> Canon LiDE30.
>

Your sure you have install the correct driver for the Lide 30?
On the site
http://www.usa.canon.com/consumer/co...1&modelid=6623
the download link http://alpha02u.c-wss.com/inc/ApplServlet?SV=WWUCA900
show you a Vista32 driver, I don't know why Canon prefer this driver, but
try the "CanoScan LiDE20/LiDE30 Scanner WIA Driver for Windows XP"
download!!! Works perfect here with all programs. (Office2007, Paint.Net,
MsPaint)
I have no idea if Vista in general not support TWAIN any longer, but my
graphic program "Pain.NET" only support WIA drivers, maybe this is a general
problem with Vista? Only support for WIA?

Peter

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  #3 (permalink)  
Old 07-25-2008, 10:00 PM
Eskoboy
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Posts: n/a
Re: For owners of scanners not supported by Vista.


I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
nice, if somebody can explain, why.

Anyway, 5370c don't cooperate with original Vista. In the internet i
found four ideas to resolve it:
1. Use PrecisionScan as an administrator/give full rights to every user
(was not helpful for me).
2. Use Vuescan (it works, with its "$" if you don't pay for it).
3. Delete the drivers that Vista+an installed original-(not from
HP-page) version of PrecisionScan uses as the drivers. Restart.
Disconnect your scanner. Install Vuescan with its drivers. Connetct the
scanner. Wait until Vista can use the scanner (less than 1 minute).
Start PrecionScan. (Worked, but only a short time, because I changed the
preferences.)
4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
now anyway. The buttoms on the scanner not.)

Is this a question of user rights, or about TWAIN-drivers, or about
cooperation with Pocket-PC/its interrupts?

Eskoboy


--
Eskoboy
Posted via http://www.vistaheads.com

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  #4 (permalink)  
Old 07-25-2008, 11:00 PM
Nonny
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Posts: n/a
Re: For owners of scanners not supported by Vista.

On Sat, 26 Jul 2008 06:43:43 +0100, Eskoboy
<Eskoboy.3d55oq@no-mx.forums.vistaheads.com> wrote:

>
>I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
>nice, if somebody can explain, why.


Because it's and ancient product, that's why.

>Anyway, 5370c don't cooperate with original Vista. In the internet i
>found four ideas to resolve it:
>1. Use PrecisionScan as an administrator/give full rights to every user
>(was not helpful for me).
>2. Use Vuescan (it works, with its "$" if you don't pay for it).
>3. Delete the drivers that Vista+an installed original-(not from
>HP-page) version of PrecisionScan uses as the drivers. Restart.
>Disconnect your scanner. Install Vuescan with its drivers. Connetct the
>scanner. Wait until Vista can use the scanner (less than 1 minute).
>Start PrecionScan. (Worked, but only a short time, because I changed the
>preferences.)
>4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
>now anyway. The buttoms on the scanner not.)
>
>Is this a question of user rights, or about TWAIN-drivers, or about
>cooperation with Pocket-PC/its interrupts?
>
>Eskoboy

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  #5 (permalink)  
Old 07-25-2008, 11:01 PM
Daniel
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Posts: n/a
Re: For owners of scanners not supported by Vista.


"Nonny" <nonnymoose******.com> wrote in message
news:akhl841hipr62qtjojs2eu96iq83ffa1tk@4ax.com...
> On Sat, 26 Jul 2008 06:43:43 +0100, Eskoboy
> <Eskoboy.3d55oq@no-mx.forums.vistaheads.com> wrote:
>
>>
>>I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
>>nice, if somebody can explain, why.

>
> Because it's and ancient product, that's why.


Once again, nothing but crap. Just trolling are you??

>
>>Anyway, 5370c don't cooperate with original Vista. In the internet i
>>found four ideas to resolve it:
>>1. Use PrecisionScan as an administrator/give full rights to every user
>>(was not helpful for me).
>>2. Use Vuescan (it works, with its "$" if you don't pay for it).
>>3. Delete the drivers that Vista+an installed original-(not from
>>HP-page) version of PrecisionScan uses as the drivers. Restart.
>>Disconnect your scanner. Install Vuescan with its drivers. Connetct the
>>scanner. Wait until Vista can use the scanner (less than 1 minute).
>>Start PrecionScan. (Worked, but only a short time, because I changed the
>>preferences.)
>>4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
>>now anyway. The buttoms on the scanner not.)
>>
>>Is this a question of user rights, or about TWAIN-drivers, or about
>>cooperation with Pocket-PC/its interrupts?
>>
>>Eskoboy


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  #6 (permalink)  
Old 07-25-2008, 11:40 PM
Nonny
Tablet PC Guest
 
Posts: n/a
Re: For owners of scanners not supported by Vista.

On Sat, 26 Jul 2008 17:00:36 +1000, "Daniel" <noone@nowhere.com>
wrote:

>
>"Nonny" <nonnymoose******.com> wrote in message
>news:akhl841hipr62qtjojs2eu96iq83ffa1tk@4ax.com.. .
>> On Sat, 26 Jul 2008 06:43:43 +0100, Eskoboy
>> <Eskoboy.3d55oq@no-mx.forums.vistaheads.com> wrote:
>>
>>>
>>>I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
>>>nice, if somebody can explain, why.

>>
>> Because it's and ancient product, that's why.

>
>Once again, nothing but crap. Just trolling are you??


Bit me.

I answered the question, directly.

That product has been on the market since the earliest days of XP.


>
>>
>>>Anyway, 5370c don't cooperate with original Vista. In the internet i
>>>found four ideas to resolve it:
>>>1. Use PrecisionScan as an administrator/give full rights to every user
>>>(was not helpful for me).
>>>2. Use Vuescan (it works, with its "$" if you don't pay for it).
>>>3. Delete the drivers that Vista+an installed original-(not from
>>>HP-page) version of PrecisionScan uses as the drivers. Restart.
>>>Disconnect your scanner. Install Vuescan with its drivers. Connetct the
>>>scanner. Wait until Vista can use the scanner (less than 1 minute).
>>>Start PrecionScan. (Worked, but only a short time, because I changed the
>>>preferences.)
>>>4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
>>>now anyway. The buttoms on the scanner not.)
>>>
>>>Is this a question of user rights, or about TWAIN-drivers, or about
>>>cooperation with Pocket-PC/its interrupts?
>>>
>>>Eskoboy

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  #7 (permalink)  
Old 07-25-2008, 11:41 PM
Steve Thackery
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Posts: n/a
Re: For owners of scanners not supported by Vista.

> I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
> nice, if somebody can explain, why.


That scanner was released years ago, and it isn't in HP's interests to go to
the trouble of developing a Vista-compatible driver for it, when they would
rather you bought a new one.

Scanners are so cheap these days, I recommend you buy a new one (not
necessarily an HP). It is likely to be far less trouble in the long run
than all that messing about you've been doing.

SteveT

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  #8 (permalink)  
Old 07-26-2008, 01:20 AM
Michael John Ruff
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Posts: n/a
Re: For owners of scanners not supported by Vista.

Hi

When Vista was released HP decided the following :-

1) If the prodict is still sold then these products will fully support Vista
in BOX for new sales, dependant on retailer.

2) If the product is less than 3 years old it is still classed as current
product and users can download the full or basic drivers from the web.

3) Products older than 3 yrs no support.

Mike
"Steve Thackery" <nobody@nowhere.com> wrote in message
news:uMjFHGv7IHA.2064@TK2MSFTNGP02.phx.gbl...
>> I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
>> nice, if somebody can explain, why.

>
> That scanner was released years ago, and it isn't in HP's interests to go
> to the trouble of developing a Vista-compatible driver for it, when they
> would rather you bought a new one.
>
> Scanners are so cheap these days, I recommend you buy a new one (not
> necessarily an HP). It is likely to be far less trouble in the long run
> than all that messing about you've been doing.
>
> SteveT



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  #9 (permalink)  
Old 07-26-2008, 03:10 AM
Richard G. Harper
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Posts: n/a
Re: For owners of scanners not supported by Vista.

In short it would be because HP chose not to release updated Vista drivers
for it. That would likely be because the scanner is over eight years old.

--
Richard G. Harper [MVP Shell/User] rgharper******.com
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/


"Eskoboy" <Eskoboy.3d55oq@no-mx.forums.vistaheads.com> wrote in message
news:Eskoboy.3d55oq@no-mx.forums.vistaheads.com...
>
> I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
> nice, if somebody can explain, why.
>
> Anyway, 5370c don't cooperate with original Vista. In the internet i
> found four ideas to resolve it:
> 1. Use PrecisionScan as an administrator/give full rights to every user
> (was not helpful for me).
> 2. Use Vuescan (it works, with its "$" if you don't pay for it).
> 3. Delete the drivers that Vista+an installed original-(not from
> HP-page) version of PrecisionScan uses as the drivers. Restart.
> Disconnect your scanner. Install Vuescan with its drivers. Connetct the
> scanner. Wait until Vista can use the scanner (less than 1 minute).
> Start PrecionScan. (Worked, but only a short time, because I changed the
> preferences.)
> 4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
> now anyway. The buttoms on the scanner not.)
>
> Is this a question of user rights, or about TWAIN-drivers, or about
> cooperation with Pocket-PC/its interrupts?
>
> Eskoboy
>
>
> --
> Eskoboy
> Posted via http://www.vistaheads.com
>


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  #10 (permalink)  
Old 07-26-2008, 04:11 AM
Michael John Ruff
Tablet PC Guest
 
Posts: n/a
Re: For owners of scanners not supported by Vista.

Hi

To add the ScanJet 5370c went out of current product last year, also please
note that HP scanner support is now commerical, and if there is a business
case from the customer then there may be a possibility for a driver.

Regards Michael

"Richard G. Harper" <rgharper@email.com> wrote in message
news:OsEcf1w7IHA.4820@TK2MSFTNGP06.phx.gbl...
> In short it would be because HP chose not to release updated Vista drivers
> for it. That would likely be because the scanner is over eight years old.
>
> --
> Richard G. Harper [MVP Shell/User] rgharper******.com
> * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
> * PLEASE post all messages and replies in the newsgroups
> * The Website - http://rgharper.mvps.org/
>
>
> "Eskoboy" <Eskoboy.3d55oq@no-mx.forums.vistaheads.com> wrote in message
> news:Eskoboy.3d55oq@no-mx.forums.vistaheads.com...
>>
>> I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
>> nice, if somebody can explain, why.
>>
>> Anyway, 5370c don't cooperate with original Vista. In the internet i
>> found four ideas to resolve it:
>> 1. Use PrecisionScan as an administrator/give full rights to every user
>> (was not helpful for me).
>> 2. Use Vuescan (it works, with its "$" if you don't pay for it).
>> 3. Delete the drivers that Vista+an installed original-(not from
>> HP-page) version of PrecisionScan uses as the drivers. Restart.
>> Disconnect your scanner. Install Vuescan with its drivers. Connetct the
>> scanner. Wait until Vista can use the scanner (less than 1 minute).
>> Start PrecionScan. (Worked, but only a short time, because I changed the
>> preferences.)
>> 4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
>> now anyway. The buttoms on the scanner not.)
>>
>> Is this a question of user rights, or about TWAIN-drivers, or about
>> cooperation with Pocket-PC/its interrupts?
>>
>> Eskoboy
>>
>>
>> --
>> Eskoboy
>> Posted via http://www.vistaheads.com
>>

>



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  #11 (permalink)  
Old 07-26-2008, 06:00 AM
zuoer
Tablet PC Guest
 
Posts: n/a
Re: For owners of scanners not supported by Vista.

Vista is stupid, that's the problem...

It should have been able to use the XP drivers with no problem.. but nooo
vista is too crap to do that




"Nonny" <nonnymoose******.com> wrote in message
news:akhl841hipr62qtjojs2eu96iq83ffa1tk@4ax.com...
> On Sat, 26 Jul 2008 06:43:43 +0100, Eskoboy
> <Eskoboy.3d55oq@no-mx.forums.vistaheads.com> wrote:
>
>>
>>I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
>>nice, if somebody can explain, why.

>
> Because it's and ancient product, that's why.
>
>>Anyway, 5370c don't cooperate with original Vista. In the internet i
>>found four ideas to resolve it:
>>1. Use PrecisionScan as an administrator/give full rights to every user
>>(was not helpful for me).
>>2. Use Vuescan (it works, with its "$" if you don't pay for it).
>>3. Delete the drivers that Vista+an installed original-(not from
>>HP-page) version of PrecisionScan uses as the drivers. Restart.
>>Disconnect your scanner. Install Vuescan with its drivers. Connetct the
>>scanner. Wait until Vista can use the scanner (less than 1 minute).
>>Start PrecionScan. (Worked, but only a short time, because I changed the
>>preferences.)
>>4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
>>now anyway. The buttoms on the scanner not.)
>>
>>Is this a question of user rights, or about TWAIN-drivers, or about
>>cooperation with Pocket-PC/its interrupts?
>>
>>Eskoboy


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  #12 (permalink)  
Old 07-26-2008, 08:20 AM
Ringmaster
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Posts: n/a
Re: For owners of scanners not supported by Vista.

On Sat, 26 Jul 2008 16:49:10 +0300, "zuoer" <XP@ru.com> wrote:

>Vista is stupid, that's the problem...
>
>It should have been able to use the XP drivers with no problem.. but nooo
>vista is too crap to do that


Yes, that is at the root of the problem as the leaked Microsoft emails
confirm. XP drivers supported ALL features for printers and scanners.
Vista drivers (included on the Vista DVD) BY DESIGN were crippled
meaning advanced printer/scanner features for many popular models that
used to work under XP no longer work under Vista. Yes, Ballmer's
fingerprints are all over the documents which I posted here some time
back. Instead of fixing the problem, they just went ahead and released
Vista with severely weakened drivers causing many to replace their
hardware which should not have been necessary... including yours
truly.

Call me a critic if you must, but I've uncovered so much BS from just
about every company in the computer biz, I'm jaded.

Take this example. I replaced my less than 9 month old Epson printer
which printed directly on DVDs with a Canon MP600. Here's the rub. As
sold in the United States (patent issues) this printer has been
deliberately crippled by Canon to prevent it from printing on DVDs,
yet it is perfectly capable of doing so and is sold throughout Europe
with direct DVD printing enabled and the irony is this printer
produces outstanding high quality and at low cost and high speed.

I was put wise by some Canon salesperson that was doing a demo at my
local Fry's super store. He asked if I was interested and I say yes,
but pointed out the MP600 didn't print on DVDs, which I need. He
pulled me aside and whispered anyone could order the Canon DVD tray
from several that sold them off E-bay and a simple firmware hack you
did to the printer was available off several web sites. So for $20
(cost of the tray) I now get great looking DVD's printed in less than
30 seconds.

The point is DO NOT TRUST ANY COMPUTER COMPANY. They are all devious,
greedy, and don't give a **** for their customers caring only about
fattening their bottom line. In this case Epson holds the patent for
direct printing on DVDs in North America. They do license this
technology to others like Canon but restrict it's use in some effort
to corner the market, legal, yes, but devious. Now you know.

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  #13 (permalink)  
Old 07-26-2008, 11:20 AM
Kicking Albright
Tablet PC Guest
 
Posts: n/a
Re: For owners of scanners not supported by Vista.

Ringmaster wrote:
> On Sat, 26 Jul 2008 16:49:10 +0300, "zuoer" <XP@ru.com> wrote:
>
>> Vista is stupid, that's the problem...
>>
>> It should have been able to use the XP drivers with no problem.. but nooo
>> vista is too crap to do that

>
> Yes, that is at the root of the problem as the leaked Microsoft emails
> confirm. XP drivers supported ALL features for printers and scanners.
> Vista drivers (included on the Vista DVD) BY DESIGN were crippled
> meaning advanced printer/scanner features for many popular models that
> used to work under XP no longer work under Vista. Yes, Ballmer's
> fingerprints are all over the documents which I posted here some time
> back. Instead of fixing the problem, they just went ahead and released
> Vista with severely weakened drivers causing many to replace their
> hardware which should not have been necessary... including yours
> truly.
>


When did you become a authority here, Albright? When did you start
thinking that you had your finger on the pulse of MS? When did MS start
developing 3rd party vendor drivers? What is it with you and Ballmer's,
Albright? Were you in any of the meetings. Did Ballmer's see you there?

> Call me a critic if you must, but I've uncovered so much BS from just
> about every company in the computer biz, I'm jaded.
>
> Take this example. I replaced my less than 9 month old Epson printer
> which printed directly on DVDs with a Canon MP600. Here's the rub. As
> sold in the United States (patent issues) this printer has been
> deliberately crippled by Canon to prevent it from printing on DVDs,
> yet it is perfectly capable of doing so and is sold throughout Europe
> with direct DVD printing enabled and the irony is this printer
> produces outstanding high quality and at low cost and high speed.


So?

>
> I was put wise by some Canon salesperson that was doing a demo at my
> local Fry's super store. He asked if I was interested and I say yes,
> but pointed out the MP600 didn't print on DVDs, which I need. He
> pulled me aside and whispered anyone could order the Canon DVD tray
> from several that sold them off E-bay and a simple firmware hack you
> did to the printer was available off several web sites. So for $20
> (cost of the tray) I now get great looking DVD's printed in less than
> 30 seconds.


That's just wonderful Albright just wonderful that you could figure out
anything.

>
> The point is DO NOT TRUST ANY COMPUTER COMPANY. They are all devious,
> greedy, and don't give a **** for their customers caring only about
> fattening their bottom line. In this case Epson holds the patent for
> direct printing on DVDs in North America. They do license this
> technology to others like Canon but restrict it's use in some effort
> to corner the market, legal, yes, but devious. Now you know.
>


No one cares Albright about your negative 1960's views. The *man* is out
to get you, right? That's all you spill is negativity.

You witch change the *w* to a *b* and whine too much Albright, and no
one cares what you think or talk about. And I am going to tell you why
no one cares. It's because you are negative *no body*.
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