I can't delete it, send it, move it, cut it... when I right click for
properties
it gives me an error message- the properties of this message could not be
displayed, an error has occured.

I tried rebooting but its still there.

There isn't a whole lot you can do if you can't delete it. You can try
using my WMUtil program to compact and repair the database and see if that
helps. See [url]www.oehelp.com/WMUtil/[/url]

steve

"One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...[color=blue]
>I can't delete it, send it, move it, cut it... when I right click for
> properties
> it gives me an error message- the properties of this message could not be
> displayed, an error has occured.
>
> I tried rebooting but its still there.[/color]

Anyone file a bug with Microsoft? I and many others have this problem. This
is very annoying. Now that I upgraded to RTM, I don't have the link to file
a bug.

Mario

"Steve Cochran" <scochran@oehelp.com> wrote in message
news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...[color=blue]
> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See [url]www.oehelp.com/WMUtil/[/url]
>
> steve
>
> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...[color=green]
>>I can't delete it, send it, move it, cut it... when I right click for
>> properties
>> it gives me an error message- the properties of this message could not be
>> displayed, an error has occured.
>>
>> I tried rebooting but its still there.[/color]
>[/color]

I am very annoyed with this bug, but I don't know how to report it either. I
had messages I thought I sent but they get stuck also, however I can send or
delete them manally. Maybe I will take my computer back to Best Buy, its
still under warranty.

"Mario Rosario" wrote:
[color=blue]
> Anyone file a bug with Microsoft? I and many others have this problem. This
> is very annoying. Now that I upgraded to RTM, I don't have the link to file
> a bug.
>
> Mario
>
> "Steve Cochran" <scochran@oehelp.com> wrote in message
> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...[color=green]
> > There isn't a whole lot you can do if you can't delete it. You can try
> > using my WMUtil program to compact and repair the database and see if that
> > helps. See [url]www.oehelp.com/WMUtil/[/url]
> >
> > steve
> >
> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...[color=darkred]
> >>I can't delete it, send it, move it, cut it... when I right click for
> >> properties
> >> it gives me an error message- the properties of this message could not be
> >> displayed, an error has occured.
> >>
> >> I tried rebooting but its still there.[/color]
> >[/color]
>[/color]

You can close WinMail and then move the entire contents of the message store
directory to another directory and that will start it up fresh. You can
then drag the eml files (messages) back into the WinMail folders.

Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has a
very low priority. So workarounds and 3rd party programs are going to be
required, just as they were with OE.

steve

"One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...[color=blue]
>I am very annoyed with this bug, but I don't know how to report it either.
>I
> had messages I thought I sent but they get stuck also, however I can send
> or
> delete them manally. Maybe I will take my computer back to Best Buy, its
> still under warranty.
>
> "Mario Rosario" wrote:
>[color=green]
>> Anyone file a bug with Microsoft? I and many others have this problem.
>> This
>> is very annoying. Now that I upgraded to RTM, I don't have the link to
>> file
>> a bug.
>>
>> Mario
>>
>> "Steve Cochran" <scochran@oehelp.com> wrote in message
>> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...[color=darkred]
>> > There isn't a whole lot you can do if you can't delete it. You can try
>> > using my WMUtil program to compact and repair the database and see if
>> > that
>> > helps. See [url]www.oehelp.com/WMUtil/[/url]
>> >
>> > steve
>> >
>> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >>I can't delete it, send it, move it, cut it... when I right click for
>> >> properties
>> >> it gives me an error message- the properties of this message could not
>> >> be
>> >> displayed, an error has occured.
>> >>
>> >> I tried rebooting but its still there.
>> >[/color]
>>[/color][/color]

Its fixed, I was on the phone earlier with a microsoft support guy and he
wanted me to re-install windows!! I spent 4 hrs looking for help and calling
and posting, Seems as if they at least made the fix easier to find, that
would be a start.....
I learned about this discussion group so it wasn't a complete waste of time

"Steve Cochran" wrote:
[color=blue]
> You can close WinMail and then move the entire contents of the message store
> directory to another directory and that will start it up fresh. You can
> then drag the eml files (messages) back into the WinMail folders.
>
> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has a
> very low priority. So workarounds and 3rd party programs are going to be
> required, just as they were with OE.
>
> steve
>
> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...[color=green]
> >I am very annoyed with this bug, but I don't know how to report it either.
> >I
> > had messages I thought I sent but they get stuck also, however I can send
> > or
> > delete them manally. Maybe I will take my computer back to Best Buy, its
> > still under warranty.
> >
> > "Mario Rosario" wrote:
> >[color=darkred]
> >> Anyone file a bug with Microsoft? I and many others have this problem.
> >> This
> >> is very annoying. Now that I upgraded to RTM, I don't have the link to
> >> file
> >> a bug.
> >>
> >> Mario
> >>
> >> "Steve Cochran" <scochran@oehelp.com> wrote in message
> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
> >> > There isn't a whole lot you can do if you can't delete it. You can try
> >> > using my WMUtil program to compact and repair the database and see if
> >> > that
> >> > helps. See [url]www.oehelp.com/WMUtil/[/url]
> >> >
> >> > steve
> >> >
> >> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> >> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >> >>I can't delete it, send it, move it, cut it... when I right click for
> >> >> properties
> >> >> it gives me an error message- the properties of this message could not
> >> >> be
> >> >> displayed, an error has occured.
> >> >>
> >> >> I tried rebooting but its still there.
> >> >
> >>[/color][/color]
>[/color]

I'm glad you got it fixed.

I'm sorry MS was so ignorant and unresponsive.

steve

"One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
news:5EAE03BF-2008-48CA-B639-26ADAAE4A576@microsoft.com...[color=blue]
> Its fixed, I was on the phone earlier with a microsoft support guy and he
> wanted me to re-install windows!! I spent 4 hrs looking for help and
> calling
> and posting, Seems as if they at least made the fix easier to find, that
> would be a start.....
> I learned about this discussion group so it wasn't a complete waste of
> time
>
> "Steve Cochran" wrote:
>[color=green]
>> You can close WinMail and then move the entire contents of the message
>> store
>> directory to another directory and that will start it up fresh. You can
>> then drag the eml files (messages) back into the WinMail folders.
>>
>> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has
>> a
>> very low priority. So workarounds and 3rd party programs are going to be
>> required, just as they were with OE.
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> message
>> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...[color=darkred]
>> >I am very annoyed with this bug, but I don't know how to report it
>> >either.
>> >I
>> > had messages I thought I sent but they get stuck also, however I can
>> > send
>> > or
>> > delete them manally. Maybe I will take my computer back to Best Buy,
>> > its
>> > still under warranty.
>> >
>> > "Mario Rosario" wrote:
>> >
>> >> Anyone file a bug with Microsoft? I and many others have this problem.
>> >> This
>> >> is very annoying. Now that I upgraded to RTM, I don't have the link to
>> >> file
>> >> a bug.
>> >>
>> >> Mario
>> >>
>> >> "Steve Cochran" <scochran@oehelp.com> wrote in message
>> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
>> >> > There isn't a whole lot you can do if you can't delete it. You can
>> >> > try
>> >> > using my WMUtil program to compact and repair the database and see
>> >> > if
>> >> > that
>> >> > helps. See [url]www.oehelp.com/WMUtil/[/url]
>> >> >
>> >> > steve
>> >> >
>> >> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> >> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >> >>I can't delete it, send it, move it, cut it... when I right click
>> >> >>for
>> >> >> properties
>> >> >> it gives me an error message- the properties of this message could
>> >> >> not
>> >> >> be
>> >> >> displayed, an error has occured.
>> >> >>
>> >> >> I tried rebooting but its still there.
>> >> >
>> >>[/color]
>>[/color][/color]

Good to know that others have the same problems not looking forward to the
"unresponsive" advice!!!!!!

"Steve Cochran" wrote:
[color=blue]
> I'm glad you got it fixed.
>
> I'm sorry MS was so ignorant and unresponsive.
>
> steve
>
> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
> news:5EAE03BF-2008-48CA-B639-26ADAAE4A576@microsoft.com...[color=green]
> > Its fixed, I was on the phone earlier with a microsoft support guy and he
> > wanted me to re-install windows!! I spent 4 hrs looking for help and
> > calling
> > and posting, Seems as if they at least made the fix easier to find, that
> > would be a start.....
> > I learned about this discussion group so it wasn't a complete waste of
> > time
> >
> > "Steve Cochran" wrote:
> >[color=darkred]
> >> You can close WinMail and then move the entire contents of the message
> >> store
> >> directory to another directory and that will start it up fresh. You can
> >> then drag the eml files (messages) back into the WinMail folders.
> >>
> >> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has
> >> a
> >> very low priority. So workarounds and 3rd party programs are going to be
> >> required, just as they were with OE.
> >>
> >> steve
> >>
> >> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> >> message
> >> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...
> >> >I am very annoyed with this bug, but I don't know how to report it
> >> >either.
> >> >I
> >> > had messages I thought I sent but they get stuck also, however I can
> >> > send
> >> > or
> >> > delete them manally. Maybe I will take my computer back to Best Buy,
> >> > its
> >> > still under warranty.
> >> >
> >> > "Mario Rosario" wrote:
> >> >
> >> >> Anyone file a bug with Microsoft? I and many others have this problem.
> >> >> This
> >> >> is very annoying. Now that I upgraded to RTM, I don't have the link to
> >> >> file
> >> >> a bug.
> >> >>
> >> >> Mario
> >> >>
> >> >> "Steve Cochran" <scochran@oehelp.com> wrote in message
> >> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
> >> >> > There isn't a whole lot you can do if you can't delete it. You can
> >> >> > try
> >> >> > using my WMUtil program to compact and repair the database and see
> >> >> > if
> >> >> > that
> >> >> > helps. See [url]www.oehelp.com/WMUtil/[/url]
> >> >> >
> >> >> > steve
> >> >> >
> >> >> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> >> >> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >> >> >>I can't delete it, send it, move it, cut it... when I right click
> >> >> >>for
> >> >> >> properties
> >> >> >> it gives me an error message- the properties of this message could
> >> >> >> not
> >> >> >> be
> >> >> >> displayed, an error has occured.
> >> >> >>
> >> >> >> I tried rebooting but its still there.
> >> >> >
> >> >>
> >>[/color][/color]
>[/color]

Hi Steve,
I am totally lost on how to fix my email problem, I have the same one as
everyone else, one email stuck and the error messagge. I am a novice on the
computer and do not know how to move files or anything else. Can someone
walk me through this process.

thanks,

Lynne
"Steve Cochran" <scochran@oehelp.com> wrote in message
news:3A427D5C-CA8E-4538-8A7E-A0629C4A394F@microsoft.com...[color=blue]
> I'm glad you got it fixed.
>
> I'm sorry MS was so ignorant and unresponsive.
>
> steve
>
> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> message news:5EAE03BF-2008-48CA-B639-26ADAAE4A576@microsoft.com...[color=green]
>> Its fixed, I was on the phone earlier with a microsoft support guy and he
>> wanted me to re-install windows!! I spent 4 hrs looking for help and
>> calling
>> and posting, Seems as if they at least made the fix easier to find, that
>> would be a start.....
>> I learned about this discussion group so it wasn't a complete waste of
>> time
>>
>> "Steve Cochran" wrote:
>>[color=darkred]
>>> You can close WinMail and then move the entire contents of the message
>>> store
>>> directory to another directory and that will start it up fresh. You can
>>> then drag the eml files (messages) back into the WinMail folders.
>>>
>>> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has
>>> a
>>> very low priority. So workarounds and 3rd party programs are going to
>>> be
>>> required, just as they were with OE.
>>>
>>> steve
>>>
>>> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>>> message
>>> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...
>>> >I am very annoyed with this bug, but I don't know how to report it
>>> >either.
>>> >I
>>> > had messages I thought I sent but they get stuck also, however I can
>>> > send
>>> > or
>>> > delete them manally. Maybe I will take my computer back to Best Buy,
>>> > its
>>> > still under warranty.
>>> >
>>> > "Mario Rosario" wrote:
>>> >
>>> >> Anyone file a bug with Microsoft? I and many others have this
>>> >> problem.
>>> >> This
>>> >> is very annoying. Now that I upgraded to RTM, I don't have the link
>>> >> to
>>> >> file
>>> >> a bug.
>>> >>
>>> >> Mario
>>> >>
>>> >> "Steve Cochran" <scochran@oehelp.com> wrote in message
>>> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
>>> >> > There isn't a whole lot you can do if you can't delete it. You can
>>> >> > try
>>> >> > using my WMUtil program to compact and repair the database and see
>>> >> > if
>>> >> > that
>>> >> > helps. See [url]www.oehelp.com/WMUtil/[/url]
>>> >> >
>>> >> > steve
>>> >> >
>>> >> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote
>>> >> > in
>>> >> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>>> >> >>I can't delete it, send it, move it, cut it... when I right click
>>> >> >>for
>>> >> >> properties
>>> >> >> it gives me an error message- the properties of this message could
>>> >> >> not
>>> >> >> be
>>> >> >> displayed, an error has occured.
>>> >> >>
>>> >> >> I tried rebooting but its still there.
>>> >> >
>>> >>
>>>[/color][/color]
>[/color]

I am totally FRUSTRATED -- I have one email STUCK and the error message--can
not receive any further incoming email. I just bought my new Gateway
computer with VISA installed -- I Gateway's OnLine Chat feature -- they told
me to call Microsoft and gave me a phone number. Microsoft told me that my
machine was an OEM and I would have to PAY $69 for support. I called Gateway
and SPOKE to a technician -- he said that he could do NOTHING. OH MY
!!!!!! Such frustration with my long awaited new computer purchase. Thanks
for nothing GATEWAY & MICROSOFT !

Grandma

"Lynne" wrote:
[color=blue]
> Hi Steve,
> I am totally lost on how to fix my email problem, I have the same one as
> everyone else, one email stuck and the error messagge. I am a novice on the
> computer and do not know how to move files or anything else. Can someone
> walk me through this process.
>
> thanks,
>
> Lynne
> "Steve Cochran" <scochran@oehelp.com> wrote in message
> news:3A427D5C-CA8E-4538-8A7E-A0629C4A394F@microsoft.com...[color=green]
> > I'm glad you got it fixed.
> >
> > I'm sorry MS was so ignorant and unresponsive.
> >
> > steve
> >
> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> > message news:5EAE03BF-2008-48CA-B639-26ADAAE4A576@microsoft.com...[color=darkred]
> >> Its fixed, I was on the phone earlier with a microsoft support guy and he
> >> wanted me to re-install windows!! I spent 4 hrs looking for help and
> >> calling
> >> and posting, Seems as if they at least made the fix easier to find, that
> >> would be a start.....
> >> I learned about this discussion group so it wasn't a complete waste of
> >> time
> >>
> >> "Steve Cochran" wrote:
> >>
> >>> You can close WinMail and then move the entire contents of the message
> >>> store
> >>> directory to another directory and that will start it up fresh. You can
> >>> then drag the eml files (messages) back into the WinMail folders.
> >>>
> >>> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has
> >>> a
> >>> very low priority. So workarounds and 3rd party programs are going to
> >>> be
> >>> required, just as they were with OE.
> >>>
> >>> steve
> >>>
> >>> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> >>> message
> >>> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...
> >>> >I am very annoyed with this bug, but I don't know how to report it
> >>> >either.
> >>> >I
> >>> > had messages I thought I sent but they get stuck also, however I can
> >>> > send
> >>> > or
> >>> > delete them manally. Maybe I will take my computer back to Best Buy,
> >>> > its
> >>> > still under warranty.
> >>> >
> >>> > "Mario Rosario" wrote:
> >>> >
> >>> >> Anyone file a bug with Microsoft? I and many others have this
> >>> >> problem.
> >>> >> This
> >>> >> is very annoying. Now that I upgraded to RTM, I don't have the link
> >>> >> to
> >>> >> file
> >>> >> a bug.
> >>> >>
> >>> >> Mario
> >>> >>
> >>> >> "Steve Cochran" <scochran@oehelp.com> wrote in message
> >>> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
> >>> >> > There isn't a whole lot you can do if you can't delete it. You can
> >>> >> > try
> >>> >> > using my WMUtil program to compact and repair the database and see
> >>> >> > if
> >>> >> > that
> >>> >> > helps. See [url]www.oehelp.com/WMUtil/[/url]
> >>> >> >
> >>> >> > steve
> >>> >> >
> >>> >> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote
> >>> >> > in
> >>> >> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >>> >> >>I can't delete it, send it, move it, cut it... when I right click
> >>> >> >>for
> >>> >> >> properties
> >>> >> >> it gives me an error message- the properties of this message could
> >>> >> >> not
> >>> >> >> be
> >>> >> >> displayed, an error has occured.
> >>> >> >>
> >>> >> >> I tried rebooting but its still there.
> >>> >> >
> >>> >>
> >>>[/color]
> >[/color]
>
>[/color]

Not in WM, but using other email programs, I've had email stuck on the
server, which prevented me from downloading any messages.
In those cases, I've been able to log into my mail via the web access my ISP
provides, or by using a free email site, like
[url]http://www.e-mailanywhere.com/[/url]
and delete the offending email (usually spam).



"Grandma" <Grandma@discussions.microsoft.com> wrote in message
news:BFF002C2-F834-4556-9420-001015B2324C@microsoft.com...[color=blue]
>I am totally FRUSTRATED -- I have one email STUCK and the error
>message--can
> not receive any further incoming email. I just bought my new Gateway
> computer with VISA installed -- I Gateway's OnLine Chat feature -- they
> told
> me to call Microsoft and gave me a phone number. Microsoft told me that
> my
> machine was an OEM and I would have to PAY $69 for support. I called
> Gateway
> and SPOKE to a technician -- he said that he could do NOTHING. OH MY
> !!!!!! Such frustration with my long awaited new computer purchase.
> Thanks
> for nothing GATEWAY & MICROSOFT !
>
> Grandma
>
> "Lynne" wrote:
>[color=green]
>> Hi Steve,
>> I am totally lost on how to fix my email problem, I have the same one as
>> everyone else, one email stuck and the error messagge. I am a novice on
>> the
>> computer and do not know how to move files or anything else. Can someone
>> walk me through this process.
>>
>> thanks,
>>
>> Lynne
>> "Steve Cochran" <scochran@oehelp.com> wrote in message
>> news:3A427D5C-CA8E-4538-8A7E-A0629C4A394F@microsoft.com...[color=darkred]
>> > I'm glad you got it fixed.
>> >
>> > I'm sorry MS was so ignorant and unresponsive.
>> >
>> > steve
>> >
>> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> > message news:5EAE03BF-2008-48CA-B639-26ADAAE4A576@microsoft.com...
>> >> Its fixed, I was on the phone earlier with a microsoft support guy and
>> >> he
>> >> wanted me to re-install windows!! I spent 4 hrs looking for help and
>> >> calling
>> >> and posting, Seems as if they at least made the fix easier to find,
>> >> that
>> >> would be a start.....
>> >> I learned about this discussion group so it wasn't a complete waste of
>> >> time
>> >>
>> >> "Steve Cochran" wrote:
>> >>
>> >>> You can close WinMail and then move the entire contents of the
>> >>> message
>> >>> store
>> >>> directory to another directory and that will start it up fresh. You
>> >>> can
>> >>> then drag the eml files (messages) back into the WinMail folders.
>> >>>
>> >>> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it
>> >>> has
>> >>> a
>> >>> very low priority. So workarounds and 3rd party programs are going
>> >>> to
>> >>> be
>> >>> required, just as they were with OE.
>> >>>
>> >>> steve
>> >>>
>> >>> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> >>> message
>> >>> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...
>> >>> >I am very annoyed with this bug, but I don't know how to report it
>> >>> >either.
>> >>> >I
>> >>> > had messages I thought I sent but they get stuck also, however I
>> >>> > can
>> >>> > send
>> >>> > or
>> >>> > delete them manally. Maybe I will take my computer back to Best
>> >>> > Buy,
>> >>> > its
>> >>> > still under warranty.
>> >>> >
>> >>> > "Mario Rosario" wrote:
>> >>> >
>> >>> >> Anyone file a bug with Microsoft? I and many others have this
>> >>> >> problem.
>> >>> >> This
>> >>> >> is very annoying. Now that I upgraded to RTM, I don't have the
>> >>> >> link
>> >>> >> to
>> >>> >> file
>> >>> >> a bug.
>> >>> >>
>> >>> >> Mario
>> >>> >>
>> >>> >> "Steve Cochran" <scochran@oehelp.com> wrote in message
>> >>> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
>> >>> >> > There isn't a whole lot you can do if you can't delete it. You
>> >>> >> > can
>> >>> >> > try
>> >>> >> > using my WMUtil program to compact and repair the database and
>> >>> >> > see
>> >>> >> > if
>> >>> >> > that
>> >>> >> > helps. See [url]www.oehelp.com/WMUtil/[/url]
>> >>> >> >
>> >>> >> > steve
>> >>> >> >
>> >>> >> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com>
>> >>> >> > wrote
>> >>> >> > in
>> >>> >> > message
>> >>> >> > news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >>> >> >>I can't delete it, send it, move it, cut it... when I right
>> >>> >> >>click
>> >>> >> >>for
>> >>> >> >> properties
>> >>> >> >> it gives me an error message- the properties of this message
>> >>> >> >> could
>> >>> >> >> not
>> >>> >> >> be
>> >>> >> >> displayed, an error has occured.
>> >>> >> >>
>> >>> >> >> I tried rebooting but its still there.
>> >>> >> >
>> >>> >>
>> >>>
>> >[/color]
>>
>>[/color][/color]

You didn't specify, but I assume the stuck message is in the
Windows Mail program. Until such time as someone can
fix it for you, why don't you read your mail via the web?
Just about all ISPs have web mail access now.

Gary VanderMolen


"Grandma" <Grandma@discussions.microsoft.com> wrote in message news:BFF002C2-F834-4556-9420-001015B2324C@microsoft.com...[color=blue]
>I am totally FRUSTRATED -- I have one email STUCK and the error message--can
> not receive any further incoming email. I just bought my new Gateway
> computer with VISA installed -- I Gateway's OnLine Chat feature -- they told
> me to call Microsoft and gave me a phone number. Microsoft told me that my
> machine was an OEM and I would have to PAY $69 for support. I called Gateway
> and SPOKE to a technician -- he said that he could do NOTHING. OH MY
> !!!!!! Such frustration with my long awaited new computer purchase. Thanks
> for nothing GATEWAY & MICROSOFT !
>
> Grandma
>
> "Lynne" wrote:
>[color=green]
>> Hi Steve,
>> I am totally lost on how to fix my email problem, I have the same one as
>> everyone else, one email stuck and the error messagge. I am a novice on the
>> computer and do not know how to move files or anything else. Can someone
>> walk me through this process.
>>
>> thanks,
>>
>> Lynne
>> "Steve Cochran" <scochran@oehelp.com> wrote in message
>> news:3A427D5C-CA8E-4538-8A7E-A0629C4A394F@microsoft.com...[color=darkred]
>> > I'm glad you got it fixed.
>> >
>> > I'm sorry MS was so ignorant and unresponsive.
>> >
>> > steve
>> >
>> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> > message news:5EAE03BF-2008-48CA-B639-26ADAAE4A576@microsoft.com...
>> >> Its fixed, I was on the phone earlier with a microsoft support guy and he
>> >> wanted me to re-install windows!! I spent 4 hrs looking for help and
>> >> calling
>> >> and posting, Seems as if they at least made the fix easier to find, that
>> >> would be a start.....
>> >> I learned about this discussion group so it wasn't a complete waste of
>> >> time
>> >>
>> >> "Steve Cochran" wrote:
>> >>
>> >>> You can close WinMail and then move the entire contents of the message
>> >>> store
>> >>> directory to another directory and that will start it up fresh. You can
>> >>> then drag the eml files (messages) back into the WinMail folders.
>> >>>
>> >>> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has
>> >>> a
>> >>> very low priority. So workarounds and 3rd party programs are going to
>> >>> be
>> >>> required, just as they were with OE.
>> >>>
>> >>> steve
>> >>>
>> >>> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> >>> message
>> >>> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...
>> >>> >I am very annoyed with this bug, but I don't know how to report it
>> >>> >either.
>> >>> >I
>> >>> > had messages I thought I sent but they get stuck also, however I can
>> >>> > send
>> >>> > or
>> >>> > delete them manally. Maybe I will take my computer back to Best Buy,
>> >>> > its
>> >>> > still under warranty.
>> >>> >
>> >>> > "Mario Rosario" wrote:
>> >>> >
>> >>> >> Anyone file a bug with Microsoft? I and many others have this
>> >>> >> problem.
>> >>> >> This
>> >>> >> is very annoying. Now that I upgraded to RTM, I don't have the link
>> >>> >> to
>> >>> >> file
>> >>> >> a bug.
>> >>> >>
>> >>> >> Mario
>> >>> >>
>> >>> >> "Steve Cochran" <scochran@oehelp.com> wrote in message
>> >>> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
>> >>> >> > There isn't a whole lot you can do if you can't delete it. You can
>> >>> >> > try
>> >>> >> > using my WMUtil program to compact and repair the database and see
>> >>> >> > if
>> >>> >> > that
>> >>> >> > helps. See [url]www.oehelp.com/WMUtil/[/url]
>> >>> >> >
>> >>> >> > steve
>> >>> >> >
>> >>> >> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote
>> >>> >> > in
>> >>> >> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >>> >> >>I can't delete it, send it, move it, cut it... when I right click
>> >>> >> >>for
>> >>> >> >> properties
>> >>> >> >> it gives me an error message- the properties of this message could
>> >>> >> >> not
>> >>> >> >> be
>> >>> >> >> displayed, an error has occured.
>> >>> >> >>
>> >>> >> >> I tried rebooting but its still there.
>> >>> >> >
>> >>> >>
>> >>>
>> >[/color]
>>
>>[/color][/color]

"Grandma" <Grandma@discussions.microsoft.com> wrote in message
news:BFF002C2-F834-4556-9420-001015B2324C@microsoft.com...[color=blue]
>I am totally FRUSTRATED -- I have one email STUCK and the error
>message--can
> not receive any further incoming email. I just bought my new Gateway
> computer with VISA installed -- I Gateway's OnLine Chat feature -- they
> told
> me to call Microsoft and gave me a phone number. Microsoft told me that
> my
> machine was an OEM and I would have to PAY $69 for support. I called
> Gateway
> and SPOKE to a technician -- he said that he could do NOTHING. OH MY
> !!!!!! Such frustration with my long awaited new computer purchase.
> Thanks
> for nothing GATEWAY & MICROSOFT !
>[/color]

Get the location of the Windows Mail datbase folder in Tools | Options |
Advanced tab | Maintenance button | Store Folders button.
Close Windows Mail.

Navigate to that folder via Windows Explorer.
Drill down thru the subfolders to find the Outbox folder.

Delete everything in there or move it elsewhere.

Now restart Windows Mail and see if things are working correctly.

"DGuess" <majik@mindspring.oops> wrote in message
news:B9C69450-0BF0-4F78-B36F-A2346B55924E@microsoft.com...[color=blue]
> "Grandma" <Grandma@discussions.microsoft.com> wrote in message
> news:BFF002C2-F834-4556-9420-001015B2324C@microsoft.com...[color=green]
>>I am totally FRUSTRATED -- I have one email STUCK and the error
>>message--can
>> not receive any further incoming email. I just bought my new Gateway[/color][/color]
[...][color=blue]
>
> Get the location of the Windows Mail datbase folder in Tools | Options
> | Advanced tab | Maintenance button | Store Folders button.
> Close Windows Mail.
>
> Navigate to that folder via Windows Explorer.
> Drill down thru the subfolders to find the Outbox folder.
>
> Delete everything in there or move it elsewhere.
>
> Now restart Windows Mail and see if things are working correctly.[/color]


I had that error before and this is NOT a problem with any Windows Mail
folder, but with corrupt database file
%Userprofile%\AppData\Local\Microsoft\Windows
Mail\WindowsMail.MSMessageStore. Microsoft tools cannot repir it. The
only way i know to repair it is exporting all email from the store and
removing this file and it's backup copy from Backup folder, or maybe the
whole Windows Mail folder.
--
Michal Kawecki [Windows - Shell/User MVP]
Warsaw, PL

I think you do not have to get rid of any files except the two
..smessagestore files. The one under the Windows Mail directory and the one
under the Windows Mail\backup\new directory.

I'll do some more tests.

steve

"Michal Kawecki" <kkwinto@o2.pl> wrote in message
news:e9tbBsMWHHA.4076@TK2MSFTNGP05.phx.gbl...[color=blue]
> "DGuess" <majik@mindspring.oops> wrote in message
> news:B9C69450-0BF0-4F78-B36F-A2346B55924E@microsoft.com...[color=green]
>> "Grandma" <Grandma@discussions.microsoft.com> wrote in message
>> news:BFF002C2-F834-4556-9420-001015B2324C@microsoft.com...[color=darkred]
>>>I am totally FRUSTRATED -- I have one email STUCK and the error
>>>message--can
>>> not receive any further incoming email. I just bought my new Gateway[/color][/color]
> [...][color=green]
>>
>> Get the location of the Windows Mail datbase folder in Tools | Options |
>> Advanced tab | Maintenance button | Store Folders button.
>> Close Windows Mail.
>>
>> Navigate to that folder via Windows Explorer.
>> Drill down thru the subfolders to find the Outbox folder.
>>
>> Delete everything in there or move it elsewhere.
>>
>> Now restart Windows Mail and see if things are working correctly.[/color]
>
>
> I had that error before and this is NOT a problem with any Windows Mail
> folder, but with corrupt database file
> %Userprofile%\AppData\Local\Microsoft\Windows
> Mail\WindowsMail.MSMessageStore. Microsoft tools cannot repir it. The only
> way i know to repair it is exporting all email from the store and removing
> this file and it's backup copy from Backup folder, or maybe the whole
> Windows Mail folder.
> --
> Michal Kawecki [Windows - Shell/User MVP]
> Warsaw, PL[/color]