You also recieved a substantial discount (approx 61% at Ozzie prices) which
included no support from MS. For the edition I have you would have paid $293
for OEM versus $754.95 for Retail (which is what I paid).
"One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
news:9F4766C7-634C-4FB0-B9B2-11EB96B829BA@microsoft.com...[color=blue]
>I am frustrated with Microsoft's support policy for folks who bought a
> computer with Vista pre-installed by the OEM. I called Microsoft and they
> told me Acer is responsible for this issue. below is Acers reply:
>
> Acer's support for Windows Mail is to the point that it is up and running
> only. Assistance with in-depth issues with the software itself such as
> what you describe must be supported by Microsoft as Acer would not have
> any
> fixes for this software. Microsoft will always refer an OEM customer back
> to the OEM manufacturer however they do support their products for a fee.
> Since we are unable to address the issue with their software or provide a
> fix, you will need to contact Microsoft for assistance with this issue.
> I'm sorry we are unable to help with this issue. - Acer America
>
>
> So Microsoft will help me with their bugs "for a fee" Fee rhymes with free
> but their is a big difference. Is Microsoft even aware of this problem?
>
> ....Pass the buck!
>
> "Steve Cochran" wrote:
>[color=green]
>> I'm glad you got it fixed.
>>
>> I'm sorry MS was so ignorant and unresponsive.
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> message
>> news:5EAE03BF-2008-48CA-B639-26ADAAE4A576@microsoft.com...[color=darkred]
>> > Its fixed, I was on the phone earlier with a microsoft support guy and
>> > he
>> > wanted me to re-install windows!! I spent 4 hrs looking for help and
>> > calling
>> > and posting, Seems as if they at least made the fix easier to find,
>> > that
>> > would be a start.....
>> > I learned about this discussion group so it wasn't a complete waste of
>> > time
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> You can close WinMail and then move the entire contents of the message
>> >> store
>> >> directory to another directory and that will start it up fresh. You
>> >> can
>> >> then drag the eml files (messages) back into the WinMail folders.
>> >>
>> >> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it
>> >> has
>> >> a
>> >> very low priority. So workarounds and 3rd party programs are going to
>> >> be
>> >> required, just as they were with OE.
>> >>
>> >> steve
>> >>
>> >> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> >> message
>> >> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...
>> >> >I am very annoyed with this bug, but I don't know how to report it
>> >> >either.
>> >> >I
>> >> > had messages I thought I sent but they get stuck also, however I can
>> >> > send
>> >> > or
>> >> > delete them manally. Maybe I will take my computer back to Best Buy,
>> >> > its
>> >> > still under warranty.
>> >> >
>> >> > "Mario Rosario" wrote:
>> >> >
>> >> >> Anyone file a bug with Microsoft? I and many others have this
>> >> >> problem.
>> >> >> This
>> >> >> is very annoying. Now that I upgraded to RTM, I don't have the link
>> >> >> to
>> >> >> file
>> >> >> a bug.
>> >> >>
>> >> >> Mario
>> >> >>
>> >> >> "Steve Cochran" <scochran@oehelp.com> wrote in message
>> >> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
>> >> >> > There isn't a whole lot you can do if you can't delete it. You
>> >> >> > can
>> >> >> > try
>> >> >> > using my WMUtil program to compact and repair the database and
>> >> >> > see
>> >> >> > if
>> >> >> > that
>> >> >> > helps. See [url]www.oehelp.com/WMUtil/[/url]
>> >> >> >
>> >> >> > steve
>> >> >> >
>> >> >> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote
>> >> >> > in
>> >> >> > message
>> >> >> > news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >> >> >>I can't delete it, send it, move it, cut it... when I right click
>> >> >> >>for
>> >> >> >> properties
>> >> >> >> it gives me an error message- the properties of this message
>> >> >> >> could
>> >> >> >> not
>> >> >> >> be
>> >> >> >> displayed, an error has occured.
>> >> >> >>
>> >> >> >> I tried rebooting but its still there.
>> >> >> >
>> >> >>
>> >>[/color]
>>[/color][/color]

What makes it even worse (and I don't know the applicability to Acer) but
many of the computer makers are dumping all kinds of software on the
machines (the software companies pay them for that), all of which insist on
running at startup and users are having troubles and no one can understand
why.

And its gotten so complex that no single group of individuals understands it
all, so no wonder, when something breaks, no one has a clue what could be
the root cause.

And companies are selfish -- they care about their income and their personal
interests at the exclusion of the other companies, and particularly the
consumer.

steve

"One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
news:9F4766C7-634C-4FB0-B9B2-11EB96B829BA@microsoft.com...[color=blue]
>I am frustrated with Microsoft's support policy for folks who bought a
> computer with Vista pre-installed by the OEM. I called Microsoft and they
> told me Acer is responsible for this issue. below is Acers reply:
>
> Acer's support for Windows Mail is to the point that it is up and running
> only. Assistance with in-depth issues with the software itself such as
> what you describe must be supported by Microsoft as Acer would not have
> any
> fixes for this software. Microsoft will always refer an OEM customer back
> to the OEM manufacturer however they do support their products for a fee.
> Since we are unable to address the issue with their software or provide a
> fix, you will need to contact Microsoft for assistance with this issue.
> I'm sorry we are unable to help with this issue. - Acer America
>
>
> So Microsoft will help me with their bugs "for a fee" Fee rhymes with free
> but their is a big difference. Is Microsoft even aware of this problem?
>
> ....Pass the buck!
>
> "Steve Cochran" wrote:
>[color=green]
>> I'm glad you got it fixed.
>>
>> I'm sorry MS was so ignorant and unresponsive.
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> message
>> news:5EAE03BF-2008-48CA-B639-26ADAAE4A576@microsoft.com...[color=darkred]
>> > Its fixed, I was on the phone earlier with a microsoft support guy and
>> > he
>> > wanted me to re-install windows!! I spent 4 hrs looking for help and
>> > calling
>> > and posting, Seems as if they at least made the fix easier to find,
>> > that
>> > would be a start.....
>> > I learned about this discussion group so it wasn't a complete waste of
>> > time
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> You can close WinMail and then move the entire contents of the message
>> >> store
>> >> directory to another directory and that will start it up fresh. You
>> >> can
>> >> then drag the eml files (messages) back into the WinMail folders.
>> >>
>> >> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it
>> >> has
>> >> a
>> >> very low priority. So workarounds and 3rd party programs are going to
>> >> be
>> >> required, just as they were with OE.
>> >>
>> >> steve
>> >>
>> >> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> >> message
>> >> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...
>> >> >I am very annoyed with this bug, but I don't know how to report it
>> >> >either.
>> >> >I
>> >> > had messages I thought I sent but they get stuck also, however I can
>> >> > send
>> >> > or
>> >> > delete them manally. Maybe I will take my computer back to Best Buy,
>> >> > its
>> >> > still under warranty.
>> >> >
>> >> > "Mario Rosario" wrote:
>> >> >
>> >> >> Anyone file a bug with Microsoft? I and many others have this
>> >> >> problem.
>> >> >> This
>> >> >> is very annoying. Now that I upgraded to RTM, I don't have the link
>> >> >> to
>> >> >> file
>> >> >> a bug.
>> >> >>
>> >> >> Mario
>> >> >>
>> >> >> "Steve Cochran" <scochran@oehelp.com> wrote in message
>> >> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
>> >> >> > There isn't a whole lot you can do if you can't delete it. You
>> >> >> > can
>> >> >> > try
>> >> >> > using my WMUtil program to compact and repair the database and
>> >> >> > see
>> >> >> > if
>> >> >> > that
>> >> >> > helps. See [url]www.oehelp.com/WMUtil/[/url]
>> >> >> >
>> >> >> > steve
>> >> >> >
>> >> >> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote
>> >> >> > in
>> >> >> > message
>> >> >> > news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >> >> >>I can't delete it, send it, move it, cut it... when I right click
>> >> >> >>for
>> >> >> >> properties
>> >> >> >> it gives me an error message- the properties of this message
>> >> >> >> could
>> >> >> >> not
>> >> >> >> be
>> >> >> >> displayed, an error has occured.
>> >> >> >>
>> >> >> >> I tried rebooting but its still there.
>> >> >> >
>> >> >>
>> >>[/color]
>>[/color][/color]

i had the same problem. nothing worked. non of the recommended solutions. so
i exported all messages except the outbox (where i have the problem mail) and
then went into

......AppData\Local\Microsoft\Windows Mail

and deleted all it's content. after rebooting mail, i imported my messages
back and everything works fine now.

"Steve Cochran" wrote:
[color=blue]
> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See [url]www.oehelp.com/WMUtil/[/url]
>
> steve
>
> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...[color=green]
> >I can't delete it, send it, move it, cut it... when I right click for
> > properties
> > it gives me an error message- the properties of this message could not be
> > displayed, an error has occured.
> >
> > I tried rebooting but its still there.[/color]
>[/color]

Steve- I have the same issue- a message stuck in the outbox-can't delete,
move etc.
Blocking me from sending any messages. When I download the WMUtil program,
am unable to follow the prompt to repair database (it is gray will not let me
click on it) I had closed windows mail and rebooted.
Please advise....

"Steve Cochran" wrote:
[color=blue]
> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See [url]www.oehelp.com/WMUtil/[/url]
>
> steve
>
> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...[color=green]
> >I can't delete it, send it, move it, cut it... when I right click for
> > properties
> > it gives me an error message- the properties of this message could not be
> > displayed, an error has occured.
> >
> > I tried rebooting but its still there.[/color]
>[/color]

It sounds as if you have antivirus software loading WinMail in the
background.

Remove McAfee or Norton AV and antispam from the computer
if they exist. You may need to visit their website to fully uninstall the
product. Then get something less invasive. There are a number of free
antivirus programs, but with any you have to disable email scanning. See
[url]www.oehelp.com/OETips.aspx#3[/url]

Then you can try WMUtil.

If that doesn't work, the only solution so far is to wipe out the database.
So go to
Tools | Options | Maintenance | Advanced | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory. Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can use File | Import | Messages and choose WinMail format and
point to the directory to which you moved the files.

steve

"Laura Kreisa" <Laura [email]Kreisa@discussions.microsoft.com[/email]> wrote in message
news:88E8C089-4124-414B-80A5-46EC45AF2587@microsoft.com...[color=blue]
> Steve- I have the same issue- a message stuck in the outbox-can't delete,
> move etc.
> Blocking me from sending any messages. When I download the WMUtil program,
> am unable to follow the prompt to repair database (it is gray will not let
> me
> click on it) I had closed windows mail and rebooted.
> Please advise....
>
> "Steve Cochran" wrote:
>[color=green]
>> There isn't a whole lot you can do if you can't delete it. You can try
>> using my WMUtil program to compact and repair the database and see if
>> that
>> helps. See [url]www.oehelp.com/WMUtil/[/url]
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> message
>> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...[color=darkred]
>> >I can't delete it, send it, move it, cut it... when I right click for
>> > properties
>> > it gives me an error message- the properties of this message could not
>> > be
>> > displayed, an error has occured.
>> >
>> > I tried rebooting but its still there.[/color]
>>[/color][/color]

Did you have to reinstall VISTA? My messages were stuck in the outbox. I
was able to move them to folders (going to EDIT)and/or delete (going to
FILE)... except for one message. That message remains and the pop-up ERROR
box always comes up. When I click SEND &RECEIVE there is a quick message
about connecting and disconnecting. Is there a quick disconnect... not
allowing those messages to be sent? JulieM

"One-eyed Willie" wrote:
[color=blue]
> Its fixed, I was on the phone earlier with a microsoft support guy and he
> wanted me to re-install windows!! I spent 4 hrs looking for help and calling
> and posting, Seems as if they at least made the fix easier to find, that
> would be a start.....
> I learned about this discussion group so it wasn't a complete waste of time
>
> "Steve Cochran" wrote:
>[color=green]
> > You can close WinMail and then move the entire contents of the message store
> > directory to another directory and that will start it up fresh. You can
> > then drag the eml files (messages) back into the WinMail folders.
> >
> > Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has a
> > very low priority. So workarounds and 3rd party programs are going to be
> > required, just as they were with OE.
> >
> > steve
> >
> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
> > news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...[color=darkred]
> > >I am very annoyed with this bug, but I don't know how to report it either.
> > >I
> > > had messages I thought I sent but they get stuck also, however I can send
> > > or
> > > delete them manally. Maybe I will take my computer back to Best Buy, its
> > > still under warranty.
> > >
> > > "Mario Rosario" wrote:
> > >
> > >> Anyone file a bug with Microsoft? I and many others have this problem.
> > >> This
> > >> is very annoying. Now that I upgraded to RTM, I don't have the link to
> > >> file
> > >> a bug.
> > >>
> > >> Mario
> > >>
> > >> "Steve Cochran" <scochran@oehelp.com> wrote in message
> > >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
> > >> > There isn't a whole lot you can do if you can't delete it. You can try
> > >> > using my WMUtil program to compact and repair the database and see if
> > >> > that
> > >> > helps. See [url]www.oehelp.com/WMUtil/[/url]
> > >> >
> > >> > steve
> > >> >
> > >> > "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> > >> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> > >> >>I can't delete it, send it, move it, cut it... when I right click for
> > >> >> properties
> > >> >> it gives me an error message- the properties of this message could not
> > >> >> be
> > >> >> displayed, an error has occured.
> > >> >>
> > >> >> I tried rebooting but its still there.
> > >> >
> > >>[/color]
> >[/color][/color]

Can I remove IE7 and install IE6 on my new notebook and use the system that
works? Vista and IE7 are for the birds, too many glitches. I cannot remove
the files from both outbox nor inbox. No solutions work so far.

"Steve Cochran" wrote:
[color=blue]
> It sounds as if you have antivirus software loading WinMail in the
> background.
>
> Remove McAfee or Norton AV and antispam from the computer
> if they exist. You may need to visit their website to fully uninstall the
> product. Then get something less invasive. There are a number of free
> antivirus programs, but with any you have to disable email scanning. See
> [url]www.oehelp.com/OETips.aspx#3[/url]
>
> Then you can try WMUtil.
>
> If that doesn't work, the only solution so far is to wipe out the database.
> So go to
> Tools | Options | Maintenance | Advanced | Store Folder to find the message
> store location. Then move everything under that Windows Mail directory to
> another directory. Then restart WinMail and it will open fresh with nothing
> in the database. You can then add your accounts and if they work correctly
> then you can use File | Import | Messages and choose WinMail format and
> point to the directory to which you moved the files.
>
> steve
>
> "Laura Kreisa" <Laura [email]Kreisa@discussions.microsoft.com[/email]> wrote in message
> news:88E8C089-4124-414B-80A5-46EC45AF2587@microsoft.com...[color=green]
> > Steve- I have the same issue- a message stuck in the outbox-can't delete,
> > move etc.
> > Blocking me from sending any messages. When I download the WMUtil program,
> > am unable to follow the prompt to repair database (it is gray will not let
> > me
> > click on it) I had closed windows mail and rebooted.
> > Please advise....
> >
> > "Steve Cochran" wrote:
> >[color=darkred]
> >> There isn't a whole lot you can do if you can't delete it. You can try
> >> using my WMUtil program to compact and repair the database and see if
> >> that
> >> helps. See [url]www.oehelp.com/WMUtil/[/url]
> >>
> >> steve
> >>
> >> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> >> message
> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >> >I can't delete it, send it, move it, cut it... when I right click for
> >> > properties
> >> > it gives me an error message- the properties of this message could not
> >> > be
> >> > displayed, an error has occured.
> >> >
> >> > I tried rebooting but its still there.
> >>[/color][/color]
>[/color]

IE6 will not install in Vista.
What does IE7 have to do with outbox or inbox?
Sounds like your problem is with WinMail rather than IE7.

Gary VanderMolen

"joe" <joe@discussions.microsoft.com> wrote in message news:B9A830A7-8A47-4753-8799-962D7FB844A9@microsoft.com...[color=blue]
> Can I remove IE7 and install IE6 on my new notebook and use the system that
> works? Vista and IE7 are for the birds, too many glitches. I cannot remove
> the files from both outbox nor inbox. No solutions work so far.[/color]

If you moved all the files from under the message store directory, as I
indicated, then WinMail will start.

steve

"joe" <joe@discussions.microsoft.com> wrote in message
news:B9A830A7-8A47-4753-8799-962D7FB844A9@microsoft.com...[color=blue]
> Can I remove IE7 and install IE6 on my new notebook and use the system
> that
> works? Vista and IE7 are for the birds, too many glitches. I cannot remove
> the files from both outbox nor inbox. No solutions work so far.
>
> "Steve Cochran" wrote:
>[color=green]
>> It sounds as if you have antivirus software loading WinMail in the
>> background.
>>
>> Remove McAfee or Norton AV and antispam from the computer
>> if they exist. You may need to visit their website to fully uninstall
>> the
>> product. Then get something less invasive. There are a number of free
>> antivirus programs, but with any you have to disable email scanning. See
>> [url]www.oehelp.com/OETips.aspx#3[/url]
>>
>> Then you can try WMUtil.
>>
>> If that doesn't work, the only solution so far is to wipe out the
>> database.
>> So go to
>> Tools | Options | Maintenance | Advanced | Store Folder to find the
>> message
>> store location. Then move everything under that Windows Mail directory
>> to
>> another directory. Then restart WinMail and it will open fresh with
>> nothing
>> in the database. You can then add your accounts and if they work
>> correctly
>> then you can use File | Import | Messages and choose WinMail format and
>> point to the directory to which you moved the files.
>>
>> steve
>>
>> "Laura Kreisa" <Laura [email]Kreisa@discussions.microsoft.com[/email]> wrote in message
>> news:88E8C089-4124-414B-80A5-46EC45AF2587@microsoft.com...[color=darkred]
>> > Steve- I have the same issue- a message stuck in the outbox-can't
>> > delete,
>> > move etc.
>> > Blocking me from sending any messages. When I download the WMUtil
>> > program,
>> > am unable to follow the prompt to repair database (it is gray will not
>> > let
>> > me
>> > click on it) I had closed windows mail and rebooted.
>> > Please advise....
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> There isn't a whole lot you can do if you can't delete it. You can
>> >> try
>> >> using my WMUtil program to compact and repair the database and see if
>> >> that
>> >> helps. See [url]www.oehelp.com/WMUtil/[/url]
>> >>
>> >> steve
>> >>
>> >> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
>> >> message
>> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >> >I can't delete it, send it, move it, cut it... when I right click for
>> >> > properties
>> >> > it gives me an error message- the properties of this message could
>> >> > not
>> >> > be
>> >> > displayed, an error has occured.
>> >> >
>> >> > I tried rebooting but its still there.
>> >>[/color]
>>[/color][/color]

=?Utf-8?B?T25lLWV5ZWQgV2lsbGll?=
<OneeyedWillie@discussions.microsoft.com> wrote in
news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com:
[color=blue]
> I can't delete it, send it, move it, cut it... when I right click for
> properties
> it gives me an error message- the properties of this message could not
> be displayed, an error has occured.
>
> I tried rebooting but its still there.[/color]

This is a long shot since I am not convinced that my solution will fix
the root problem or work on your computer but due to the frustration
level here, someone might want to give it a go.

I saw a similar problem running Vista RC1. My solution was to turn UAC
(User Account Control) back *on*. I had turned it off previously and
that was when my problems started.

Assuming you *have* turned UAC off, you can turn it on by:

* Start==>Control Panel
* Right Click 'User Accounts'
* Left Click 'Open'
* Left Click 'Turn User Account Control on or off'
* Left Click on the 'Use User Account Control (UAC) to help protect your
computer' check box. Check mark should appear.
* Left Click the 'OK' button

If I remember correctly, you will have to reboot before the change takes
effect.

I did submit a problem report on this issue.
--
Alan Norton - Pecos
Reviews of ABIT AN8 SLI, ECS P965T-A & Foxconn 975X7AB-8EKRS2H MBs
Vista Confusion, Missing Posts Mysteries & Playing the Rebate Game
Articles
Arizona Pics and Cute Animal Pics
[url]http://www.mindspring.com/~anorton1/[/url]

Alan Norton <anortonCuTHeRe1@mindspring.com> wrote in
news:Xns9906C47B721ABPecos@207.46.248.16:
[color=blue]
> =?Utf-8?B?T25lLWV5ZWQgV2lsbGll?=
> <OneeyedWillie@discussions.microsoft.com> wrote in
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com:
>[color=green]
>> I can't delete it, send it, move it, cut it... when I right click for
>> properties
>> it gives me an error message- the properties of this message could
>> not be displayed, an error has occured.
>>
>> I tried rebooting but its still there.[/color]
>
> This is a long shot since I am not convinced that my solution will fix
> the root problem or work on your computer but due to the frustration
> level here, someone might want to give it a go.
>
> I saw a similar problem running Vista RC1. My solution was to turn
> UAC (User Account Control) back *on*. I had turned it off previously
> and that was when my problems started.
>
> Assuming you *have* turned UAC off, you can turn it on by:
>
> * Start==>Control Panel
> * Right Click 'User Accounts'
> * Left Click 'Open'
> * Left Click 'Turn User Account Control on or off'
> * Left Click on the 'Use User Account Control (UAC) to help protect
> your computer' check box. Check mark should appear.
> * Left Click the 'OK' button
>
> If I remember correctly, you will have to reboot before the change
> takes effect.
>
> I did submit a problem report on this issue.[/color]

Hmmm. I went back and looked at my notes on this and found that to
recreate the problem I had first turned UAC *off* and then turned UAC
back *on*. That is when the Mail problems occurred.

If you have turned UAC off and then back on, turning UAC back off again
could resolve the issue. Just follow the instructions above and uncheck
the 'Use User Account Control (UAC) to help protect your computer' check
box.

If you want to continue to use UAC, you may have to reload Vista or use
one of the other methods mentioned in the thread.
--
Alan Norton - Pecos
Reviews of ABIT AN8 SLI, ECS P965T-A & Foxconn 975X7AB-8EKRS2H MBs
Vista Confusion, Missing Posts Mysteries & Playing the Rebate Game
Articles
Arizona Pics and Cute Animal Pics
[url]http://www.mindspring.com/~anorton1/[/url]

"Steve Cochran" wrote:
[color=blue]
> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See [url]www.oehelp.com/WMUtil/[/url]
>
> steve
>
> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in message
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...[color=green]
> >I can't delete it, send it, move it, cut it... when I right click for
> > properties
> > it gives me an error message- the properties of this message could not be
> > displayed, an error has occured.
> >
> > I tried rebooting but its still there.[/color]
>[/color]

"Steve Cochran" wrote:
[color=blue]
> If you moved all the files from under the message store directory, as I
> indicated, then WinMail will start.
>
> steve
>
> "joe" <joe@discussions.microsoft.com> wrote in message
> news:B9A830A7-8A47-4753-8799-962D7FB844A9@microsoft.com...[color=green]
> > Can I remove IE7 and install IE6 on my new notebook and use the system
> > that
> > works? Vista and IE7 are for the birds, too many glitches. I cannot remove
> > the files from both outbox nor inbox. No solutions work so far.
> >
> > "Steve Cochran" wrote:
> >[color=darkred]
> >> It sounds as if you have antivirus software loading WinMail in the
> >> background.
> >>
> >> Remove McAfee or Norton AV and antispam from the computer
> >> if they exist. You may need to visit their website to fully uninstall
> >> the
> >> product. Then get something less invasive. There are a number of free
> >> antivirus programs, but with any you have to disable email scanning. See
> >> [url]www.oehelp.com/OETips.aspx#3[/url]
> >>
> >> Then you can try WMUtil.
> >>
> >> If that doesn't work, the only solution so far is to wipe out the
> >> database.
> >> So go to
> >> Tools | Options | Maintenance | Advanced | Store Folder to find the
> >> message
> >> store location. Then move everything under that Windows Mail directory
> >> to
> >> another directory. Then restart WinMail and it will open fresh with
> >> nothing
> >> in the database. You can then add your accounts and if they work
> >> correctly
> >> then you can use File | Import | Messages and choose WinMail format and
> >> point to the directory to which you moved the files.
> >>
> >> steve
> >>
> >> "Laura Kreisa" <Laura [email]Kreisa@discussions.microsoft.com[/email]> wrote in message
> >> news:88E8C089-4124-414B-80A5-46EC45AF2587@microsoft.com...
> >> > Steve- I have the same issue- a message stuck in the outbox-can't
> >> > delete,
> >> > move etc.
> >> > Blocking me from sending any messages. When I download the WMUtil
> >> > program,
> >> > am unable to follow the prompt to repair database (it is gray will not
> >> > let
> >> > me
> >> > click on it) I had closed windows mail and rebooted.
> >> > Please advise....
> >> >
> >> > "Steve Cochran" wrote:
> >> >
> >> >> There isn't a whole lot you can do if you can't delete it. You can
> >> >> try
> >> >> using my WMUtil program to compact and repair the database and see if
> >> >> that
> >> >> helps. See [url]www.oehelp.com/WMUtil/[/url]
> >> >>
> >> >> steve
> >> >>
> >> >> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> >> >> message
> >> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >> >> >I can't delete it, send it, move it, cut it... when I right click for
> >> >> > properties
> >> >> > it gives me an error message- the properties of this message could
> >> >> > not
> >> >> > be
> >> >> > displayed, an error has occured.
> >> >> >
> >> >> > I tried rebooting but its still there.
> >> >>
> >>[/color][/color]
>[/color]

So, is there no easy and sure fire way to fix this? I am not a computer
wizard, and could use some help.

ladydtk

"Steve Cochran" wrote:
[color=blue]
> If you moved all the files from under the message store directory, as I
> indicated, then WinMail will start.
>
> steve
>
> "joe" <joe@discussions.microsoft.com> wrote in message
> news:B9A830A7-8A47-4753-8799-962D7FB844A9@microsoft.com...[color=green]
> > Can I remove IE7 and install IE6 on my new notebook and use the system
> > that
> > works? Vista and IE7 are for the birds, too many glitches. I cannot remove
> > the files from both outbox nor inbox. No solutions work so far.
> >
> > "Steve Cochran" wrote:
> >[color=darkred]
> >> It sounds as if you have antivirus software loading WinMail in the
> >> background.
> >>
> >> Remove McAfee or Norton AV and antispam from the computer
> >> if they exist. You may need to visit their website to fully uninstall
> >> the
> >> product. Then get something less invasive. There are a number of free
> >> antivirus programs, but with any you have to disable email scanning. See
> >> [url]www.oehelp.com/OETips.aspx#3[/url]
> >>
> >> Then you can try WMUtil.
> >>
> >> If that doesn't work, the only solution so far is to wipe out the
> >> database.
> >> So go to
> >> Tools | Options | Maintenance | Advanced | Store Folder to find the
> >> message
> >> store location. Then move everything under that Windows Mail directory
> >> to
> >> another directory. Then restart WinMail and it will open fresh with
> >> nothing
> >> in the database. You can then add your accounts and if they work
> >> correctly
> >> then you can use File | Import | Messages and choose WinMail format and
> >> point to the directory to which you moved the files.
> >>
> >> steve
> >>
> >> "Laura Kreisa" <Laura [email]Kreisa@discussions.microsoft.com[/email]> wrote in message
> >> news:88E8C089-4124-414B-80A5-46EC45AF2587@microsoft.com...
> >> > Steve- I have the same issue- a message stuck in the outbox-can't
> >> > delete,
> >> > move etc.
> >> > Blocking me from sending any messages. When I download the WMUtil
> >> > program,
> >> > am unable to follow the prompt to repair database (it is gray will not
> >> > let
> >> > me
> >> > click on it) I had closed windows mail and rebooted.
> >> > Please advise....
> >> >
> >> > "Steve Cochran" wrote:
> >> >
> >> >> There isn't a whole lot you can do if you can't delete it. You can
> >> >> try
> >> >> using my WMUtil program to compact and repair the database and see if
> >> >> that
> >> >> helps. See [url]www.oehelp.com/WMUtil/[/url]
> >> >>
> >> >> steve
> >> >>
> >> >> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote in
> >> >> message
> >> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >> >> >I can't delete it, send it, move it, cut it... when I right click for
> >> >> > properties
> >> >> > it gives me an error message- the properties of this message could
> >> >> > not
> >> >> > be
> >> >> > displayed, an error has occured.
> >> >> >
> >> >> > I tried rebooting but its still there.
> >> >>
> >>[/color][/color]
>[/color]

I don't know how to be more explicit than I was already.

steve

"ladydtk" <ladydtk@discussions.microsoft.com> wrote in message
news:DBCDFF14-A6F9-4E8A-AAF8-73E783EB2185@microsoft.com...[color=blue]
> So, is there no easy and sure fire way to fix this? I am not a computer
> wizard, and could use some help.
>
> ladydtk
>
> "Steve Cochran" wrote:
>[color=green]
>> If you moved all the files from under the message store directory, as I
>> indicated, then WinMail will start.
>>
>> steve
>>
>> "joe" <joe@discussions.microsoft.com> wrote in message
>> news:B9A830A7-8A47-4753-8799-962D7FB844A9@microsoft.com...[color=darkred]
>> > Can I remove IE7 and install IE6 on my new notebook and use the system
>> > that
>> > works? Vista and IE7 are for the birds, too many glitches. I cannot
>> > remove
>> > the files from both outbox nor inbox. No solutions work so far.
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> It sounds as if you have antivirus software loading WinMail in the
>> >> background.
>> >>
>> >> Remove McAfee or Norton AV and antispam from the computer
>> >> if they exist. You may need to visit their website to fully uninstall
>> >> the
>> >> product. Then get something less invasive. There are a number of
>> >> free
>> >> antivirus programs, but with any you have to disable email scanning.
>> >> See
>> >> [url]www.oehelp.com/OETips.aspx#3[/url]
>> >>
>> >> Then you can try WMUtil.
>> >>
>> >> If that doesn't work, the only solution so far is to wipe out the
>> >> database.
>> >> So go to
>> >> Tools | Options | Maintenance | Advanced | Store Folder to find the
>> >> message
>> >> store location. Then move everything under that Windows Mail
>> >> directory
>> >> to
>> >> another directory. Then restart WinMail and it will open fresh with
>> >> nothing
>> >> in the database. You can then add your accounts and if they work
>> >> correctly
>> >> then you can use File | Import | Messages and choose WinMail format
>> >> and
>> >> point to the directory to which you moved the files.
>> >>
>> >> steve
>> >>
>> >> "Laura Kreisa" <Laura [email]Kreisa@discussions.microsoft.com[/email]> wrote in
>> >> message
>> >> news:88E8C089-4124-414B-80A5-46EC45AF2587@microsoft.com...
>> >> > Steve- I have the same issue- a message stuck in the outbox-can't
>> >> > delete,
>> >> > move etc.
>> >> > Blocking me from sending any messages. When I download the WMUtil
>> >> > program,
>> >> > am unable to follow the prompt to repair database (it is gray will
>> >> > not
>> >> > let
>> >> > me
>> >> > click on it) I had closed windows mail and rebooted.
>> >> > Please advise....
>> >> >
>> >> > "Steve Cochran" wrote:
>> >> >
>> >> >> There isn't a whole lot you can do if you can't delete it. You can
>> >> >> try
>> >> >> using my WMUtil program to compact and repair the database and see
>> >> >> if
>> >> >> that
>> >> >> helps. See [url]www.oehelp.com/WMUtil/[/url]
>> >> >>
>> >> >> steve
>> >> >>
>> >> >> "One-eyed Willie" <OneeyedWillie@discussions.microsoft.com> wrote
>> >> >> in
>> >> >> message
>> >> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >> >> >I can't delete it, send it, move it, cut it... when I right click
>> >> >> >for
>> >> >> > properties
>> >> >> > it gives me an error message- the properties of this message
>> >> >> > could
>> >> >> > not
>> >> >> > be
>> >> >> > displayed, an error has occured.
>> >> >> >
>> >> >> > I tried rebooting but its still there.
>> >> >>
>> >>[/color]
>>[/color][/color]