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  #1 (permalink)  
Old 02-18-2007, 08:45 AM
Jerry Hughes
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Can I return Home Deluxe full for refund and buy Ultimate upgrade

The Ultimate Upgrade would be about the same price and be alot cheaper
than MS upgrade.
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Old 02-18-2007, 08:45 AM
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  #2 (permalink)  
Old 02-18-2007, 09:00 AM
Carey Frisch [MVP]
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Re: Can I return Home Deluxe full for refund and buy Ultimate upgrade

Microsoft North American Retail Product Refund Guidelines
http://www.microsoft.com/mscorp/prod...und/refund.asp

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

--------------------------------------------------------------------------------

"Jerry Hughes" wrote:

The Ultimate Upgrade would be about the same price and be alot cheaper
than MS upgrade.
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  #3 (permalink)  
Old 02-18-2007, 09:00 AM
Richard Urban
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Re: Can I return Home Deluxe full for refund and buy Ultimate upgrade

That would depend on the policy of the store where you purchased Vista from,
and if you have already installed and activated your operating system.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!



"Jerry Hughes" <jchughes@suddenlink.net> wrote in message
news:t7vgt2d8echagst6nlmeoks2ihrnc3fc84@4ax.com...
> The Ultimate Upgrade would be about the same price and be alot cheaper
> than MS upgrade.


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  #4 (permalink)  
Old 02-18-2007, 11:45 AM
Pipboy
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Re: Can I return Home Deluxe full for refund and buy Ultimate upgrade

On Sun, 18 Feb 2007 11:48:43 -0500, Richard Urban wrote:

> That would depend on the policy of the store where you purchased Vista from,
> and if you have already installed and activated your operating system.


No it doesn't. Microsoft has a satisfaction guarantee on all their
software. He can return it to Microsoft for a refund and then go buy the
other version.
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  #5 (permalink)  
Old 02-18-2007, 12:45 PM
Dale
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Re: Can I return Home Deluxe full for refund and buy Ultimate upgrade

Skip the upgrade if you can wait for the refund. You want the full version.
No matter what, upgrades are always more work than not upgrades.

Dale

"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
news:106F76B1-6813-45AD-BE80-02F61449902F@microsoft.com...
> Microsoft North American Retail Product Refund Guidelines
> http://www.microsoft.com/mscorp/prod...und/refund.asp
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
>
> --------------------------------------------------------------------------------
>
> "Jerry Hughes" wrote:
>
> The Ultimate Upgrade would be about the same price and be alot cheaper
> than MS upgrade.


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  #6 (permalink)  
Old 02-19-2007, 12:45 PM
Jerry Hughes
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Re: Can I return Home Deluxe full for refund and buy Ultimate upgrade

Thanks for the response.

I would still do a clean install rather than upgrading XP.

Will that still work.

Jerry

On Sun, 18 Feb 2007 14:35:15 -0600, "Dale" <nospam@nospam.ever> wrote:

>Skip the upgrade if you can wait for the refund. You want the full version.
>No matter what, upgrades are always more work than not upgrades.
>
>Dale
>
>"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
>news:106F76B1-6813-45AD-BE80-02F61449902F@microsoft.com...
>> Microsoft North American Retail Product Refund Guidelines
>> http://www.microsoft.com/mscorp/prod...und/refund.asp
>>
>> --
>> Carey Frisch
>> Microsoft MVP
>> Windows - Shell/User
>>
>> --------------------------------------------------------------------------------
>>
>> "Jerry Hughes" wrote:
>>
>> The Ultimate Upgrade would be about the same price and be alot cheaper
>> than MS upgrade.

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  #7 (permalink)  
Old 02-19-2007, 11:30 PM
Scott
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Re: Can I return Home Deluxe full for refund and buy Ultimate upgrade

On Sun, 18 Feb 2007 19:38:29 GMT, Pipboy <no@email.invalid> spake
thusly:

>On Sun, 18 Feb 2007 11:48:43 -0500, Richard Urban wrote:
>
>> That would depend on the policy of the store where you purchased Vista from,
>> and if you have already installed and activated your operating system.

>
>No it doesn't. Microsoft has a satisfaction guarantee on all their
>software. He can return it to Microsoft for a refund and then go buy the
>other version.


Yes, but they have a 45-day limit.

If 9 months from now, I decide I want a refund, I can take the
software back (opened or not) to Costco and I'll get a full refund.

Every retailer is different.
--
Scott http://angrykeyboarder.com

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
NOTICE: In-Newsgroup (and therefore off-topic) comments on my sig will
be cheerfully ignored, so don't waste our time.
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  #8 (permalink)  
Old 02-20-2007, 06:30 AM
Pipboy
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Re: Can I return Home Deluxe full for refund and buy Ultimate upgrade

On Tue, 20 Feb 2007 07:29:27 GMT, Scott wrote:


> Yes, but they have a 45-day limit.
>
> If 9 months from now, I decide I want a refund, I can take the
> software back (opened or not) to Costco and I'll get a full refund.
>
> Every retailer is different.


Yes, within 45 days. Didn't know Costco takes back opened software. That's
where I got my copy of Vista from.
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  #9 (permalink)  
Old 02-20-2007, 08:16 AM
Scott
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Re: Can I return Home Deluxe full for refund and buy Ultimate upgrade

On Tue, 20 Feb 2007 14:21:02 GMT, Pipboy <no@email.invalid> spake
thusly:

>On Tue, 20 Feb 2007 07:29:27 GMT, Scott wrote:
>
>
>> Yes, but they have a 45-day limit.
>>
>> If 9 months from now, I decide I want a refund, I can take the
>> software back (opened or not) to Costco and I'll get a full refund.
>>
>> Every retailer is different.

>
>Yes, within 45 days. Didn't know Costco takes back opened software. That's
>where I got my copy of Vista from.


With a receipt, Costco takes back *anything* you bought there, any
time, used/opened or otherwise and gives you a full refund.

Frankly it's amazing if you ask me. In the case of software they
might as well put up a big sign saying "Get free software here" (as
there is not much from preventing a person from copying the software
before returning it).

Of course in the case of Microsoft and activation I don't know how far
one would get.

But still, it's bizarre. I mentioned it to a clerk there recently and
he smiled and said: "Company policy, what can I say?"
--
Scott http://angrykeyboarder.com

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
NOTICE: In-Newsgroup (and therefore off-topic) comments on my sig will
be cheerfully ignored, so don't waste our time.
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