Unlike a recent thread here, I am very much in need of getting the Syn
Center to work and despite a considerable investment of time and energy, all
have come to naught.

Before my new Dell XPS 410 arrived earlier this week, I searched the web for
how to continue to syn my 410 at home and my XPS 6xx at the office. I found
out what to do.

The start was rough. It would not work. Then I had to do a hard stop of the
pc, waited a minute, restarted and suddenly I could syn with my phone
(Cingular 3125). And I had no trouble the next morning at the office.

Well ... my dancing in the streets was premature. The initial syn was the
ONLY time that it has worked.

After that success, I turned my attention to loading all the software on the
new pc. I have most everything going but still some problems with the Vista
version of Paperport Pro 11 that has been turned over to the vendor's
research team for a solution. In the meantime, the pre-Vista version of
Paperport Pro 11 is working.

Thinking some of these programs corrupted the syn center files, I
uninstalled the syn Vista 32 bit software, did a cold reboot and reinstalled
the software according to online instructions (like with device connected).
I have disabled my firewall and anti-virus programs (NIS 2007).

On occasion the Vista window will show the device (Cingular 3125, a
'smartphone') is connected and reports that the syn has failed. But soon the
little green flashing bar changes to red and reports the syn failed.
Underneath is a note about "1 error". I click on the hyperlink and it goes
nowhere. I have go through all aspects of the Syn Center software and no
found any place to change a connection setting so I don't know if that would
make a difference.

When I called Ms this morning about my problem, then said I could pay $59 to
get help. I said that was unfair since their driver was deficient and they
have had a long history of problems with this new syn software. Then they
said call Dell. And I said I did call Dell about another question and
brought this up. Even though they are not supposed to work on this kind of
software the tech took about 30 minutes trying to help me solve it. Then Ms
said to try self help and I replied I have gone all through the MS web, the
laughable troubleshooting 'guide' for the Syn Center, and posted messages in
now four or more different forums.

So what's the verdict? Do I have to wait for the next version of this
software or is there a known solution? I have Outlook 2007 on both my Vista
pc (where I use the phone's cable) and Xp Pro pc with no problems with the
Xp syn (which uses bluetooth).

Thanks in advance.

Why aren't you using Windows Mobile Device Center - that's
the replacement for ActiveSync and designed for "Smartphones".
[url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]


"Ako" <ako@utopia> wrote in message
news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...[color=blue]
> Unlike a recent thread here, I am very much in need of getting the Syn
> Center to work and despite a considerable investment of time and energy,
> all have come to naught.
>
> Before my new Dell XPS 410 arrived earlier this week, I searched the web
> for how to continue to syn my 410 at home and my XPS 6xx at the office. I
> found out what to do.
>
> The start was rough. It would not work. Then I had to do a hard stop of
> the pc, waited a minute, restarted and suddenly I could syn with my phone
> (Cingular 3125). And I had no trouble the next morning at the office.
>
> Well ... my dancing in the streets was premature. The initial syn was the
> ONLY time that it has worked.
>
> After that success, I turned my attention to loading all the software on
> the new pc. I have most everything going but still some problems with the
> Vista version of Paperport Pro 11 that has been turned over to the
> vendor's research team for a solution. In the meantime, the pre-Vista
> version of Paperport Pro 11 is working.
>
> Thinking some of these programs corrupted the syn center files, I
> uninstalled the syn Vista 32 bit software, did a cold reboot and
> reinstalled the software according to online instructions (like with
> device connected). I have disabled my firewall and anti-virus programs
> (NIS 2007).
>
> On occasion the Vista window will show the device (Cingular 3125, a
> 'smartphone') is connected and reports that the syn has failed. But soon
> the little green flashing bar changes to red and reports the syn failed.
> Underneath is a note about "1 error". I click on the hyperlink and it goes
> nowhere. I have go through all aspects of the Syn Center software and no
> found any place to change a connection setting so I don't know if that
> would make a difference.
>
> When I called Ms this morning about my problem, then said I could pay $59
> to get help. I said that was unfair since their driver was deficient and
> they have had a long history of problems with this new syn software. Then
> they said call Dell. And I said I did call Dell about another question and
> brought this up. Even though they are not supposed to work on this kind of
> software the tech took about 30 minutes trying to help me solve it. Then
> Ms said to try self help and I replied I have gone all through the MS web,
> the laughable troubleshooting 'guide' for the Syn Center, and posted
> messages in now four or more different forums.
>
> So what's the verdict? Do I have to wait for the next version of this
> software or is there a known solution? I have Outlook 2007 on both my
> Vista pc (where I use the phone's cable) and Xp Pro pc with no problems
> with the Xp syn (which uses bluetooth).
>
> Thanks in advance.[/color]

"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...[color=blue]
> Why aren't you using Windows Mobile Device Center - that's
> the replacement for ActiveSync and designed for "Smartphones".
> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>[/color]

He's probably not using it because it does not come with Vista by default
and it takes a helpful person like yourself to inform him about it.

Beck *still does not understand why it doesn't come with Vista

I am. Syn Center is one component of WMDC and most central to my problem.

"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...[color=blue]
> Why aren't you using Windows Mobile Device Center - that's
> the replacement for ActiveSync and designed for "Smartphones".
> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>
>
> "Ako" <ako@utopia> wrote in message
> news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...[color=green]
>> Unlike a recent thread here, I am very much in need of getting the Syn
>> Center to work and despite a considerable investment of time and energy,
>> all have come to naught.
>>
>> Before my new Dell XPS 410 arrived earlier this week, I searched the web
>> for how to continue to syn my 410 at home and my XPS 6xx at the office. I
>> found out what to do.
>>
>> The start was rough. It would not work. Then I had to do a hard stop of
>> the pc, waited a minute, restarted and suddenly I could syn with my phone
>> (Cingular 3125). And I had no trouble the next morning at the office.
>>
>> Well ... my dancing in the streets was premature. The initial syn was the
>> ONLY time that it has worked.
>>
>> After that success, I turned my attention to loading all the software on
>> the new pc. I have most everything going but still some problems with the
>> Vista version of Paperport Pro 11 that has been turned over to the
>> vendor's research team for a solution. In the meantime, the pre-Vista
>> version of Paperport Pro 11 is working.
>>
>> Thinking some of these programs corrupted the syn center files, I
>> uninstalled the syn Vista 32 bit software, did a cold reboot and
>> reinstalled the software according to online instructions (like with
>> device connected). I have disabled my firewall and anti-virus programs
>> (NIS 2007).
>>
>> On occasion the Vista window will show the device (Cingular 3125, a
>> 'smartphone') is connected and reports that the syn has failed. But soon
>> the little green flashing bar changes to red and reports the syn failed.
>> Underneath is a note about "1 error". I click on the hyperlink and it
>> goes nowhere. I have go through all aspects of the Syn Center software
>> and no found any place to change a connection setting so I don't know if
>> that would make a difference.
>>
>> When I called Ms this morning about my problem, then said I could pay $59
>> to get help. I said that was unfair since their driver was deficient and
>> they have had a long history of problems with this new syn software. Then
>> they said call Dell. And I said I did call Dell about another question
>> and brought this up. Even though they are not supposed to work on this
>> kind of software the tech took about 30 minutes trying to help me solve
>> it. Then Ms said to try self help and I replied I have gone all through
>> the MS web, the laughable troubleshooting 'guide' for the Syn Center, and
>> posted messages in now four or more different forums.
>>
>> So what's the verdict? Do I have to wait for the next version of this
>> software or is there a known solution? I have Outlook 2007 on both my
>> Vista pc (where I use the phone's cable) and Xp Pro pc with no problems
>> with the Xp syn (which uses bluetooth).
>>
>> Thanks in advance.[/color]
>
>[/color]

Sorry, it wasn't apparent since you only mention Sync ( Green circular
Arrows ) instead of the Green Circle for MWDC. One other thing on
these Smartphones they usually draw the maximum USB Root Hub
current of 500 mA. Have you checked to make sure the Smartphone
isn't on a Root hub that has other devices. You can check in Device
Manager by click each Root Hub in Universal Serial Bus Controllers &
then click the Power (TAB). It should show what devices are on each
Hub and their current draw.

"Ako" <ako@utopia> wrote in message
news:OvaAybWTHHA.4404@TK2MSFTNGP03.phx.gbl...[color=blue]
>I am. Syn Center is one component of WMDC and most central to my problem.
>
> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...[color=green]
>> Why aren't you using Windows Mobile Device Center - that's
>> the replacement for ActiveSync and designed for "Smartphones".
>> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>>
>>
>> "Ako" <ako@utopia> wrote in message
>> news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...[color=darkred]
>>> Unlike a recent thread here, I am very much in need of getting the Syn
>>> Center to work and despite a considerable investment of time and energy,
>>> all have come to naught.
>>>
>>> Before my new Dell XPS 410 arrived earlier this week, I searched the web
>>> for how to continue to syn my 410 at home and my XPS 6xx at the office.
>>> I found out what to do.
>>>
>>> The start was rough. It would not work. Then I had to do a hard stop of
>>> the pc, waited a minute, restarted and suddenly I could syn with my
>>> phone (Cingular 3125). And I had no trouble the next morning at the
>>> office.
>>>
>>> Well ... my dancing in the streets was premature. The initial syn was
>>> the ONLY time that it has worked.
>>>
>>> After that success, I turned my attention to loading all the software on
>>> the new pc. I have most everything going but still some problems with
>>> the Vista version of Paperport Pro 11 that has been turned over to the
>>> vendor's research team for a solution. In the meantime, the pre-Vista
>>> version of Paperport Pro 11 is working.
>>>
>>> Thinking some of these programs corrupted the syn center files, I
>>> uninstalled the syn Vista 32 bit software, did a cold reboot and
>>> reinstalled the software according to online instructions (like with
>>> device connected). I have disabled my firewall and anti-virus programs
>>> (NIS 2007).
>>>
>>> On occasion the Vista window will show the device (Cingular 3125, a
>>> 'smartphone') is connected and reports that the syn has failed. But soon
>>> the little green flashing bar changes to red and reports the syn failed.
>>> Underneath is a note about "1 error". I click on the hyperlink and it
>>> goes nowhere. I have go through all aspects of the Syn Center software
>>> and no found any place to change a connection setting so I don't know if
>>> that would make a difference.
>>>
>>> When I called Ms this morning about my problem, then said I could pay
>>> $59 to get help. I said that was unfair since their driver was deficient
>>> and they have had a long history of problems with this new syn software.
>>> Then they said call Dell. And I said I did call Dell about another
>>> question and brought this up. Even though they are not supposed to work
>>> on this kind of software the tech took about 30 minutes trying to help
>>> me solve it. Then Ms said to try self help and I replied I have gone all
>>> through the MS web, the laughable troubleshooting 'guide' for the Syn
>>> Center, and posted messages in now four or more different forums.
>>>
>>> So what's the verdict? Do I have to wait for the next version of this
>>> software or is there a known solution? I have Outlook 2007 on both my
>>> Vista pc (where I use the phone's cable) and Xp Pro pc with no problems
>>> with the Xp syn (which uses bluetooth).
>>>
>>> Thanks in advance.[/color]
>>
>>[/color]
>[/color]

Easy does it Beck - Sync Center is included with all Vista versions - a
"light" version of WMDC is included with Basic and Premium - "full" WDMC in
all other versions.

c dwenWMDC is included with
"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...[color=blue]
> Why aren't you using Windows Mobile Device Center - that's
> the replacement for ActiveSync and designed for "Smartphones".
> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>
>
> "Ako" <ako@utopia> wrote in message
> news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...[color=green]
>> Unlike a recent thread here, I am very much in need of getting the Syn
>> Center to work and despite a considerable investment of time and energy,
>> all have come to naught.
>>
>> Before my new Dell XPS 410 arrived earlier this week, I searched the web
>> for how to continue to syn my 410 at home and my XPS 6xx at the office. I
>> found out what to do.
>>
>> The start was rough. It would not work. Then I had to do a hard stop of
>> the pc, waited a minute, restarted and suddenly I could syn with my phone
>> (Cingular 3125). And I had no trouble the next morning at the office.
>>
>> Well ... my dancing in the streets was premature. The initial syn was the
>> ONLY time that it has worked.
>>
>> After that success, I turned my attention to loading all the software on
>> the new pc. I have most everything going but still some problems with the
>> Vista version of Paperport Pro 11 that has been turned over to the
>> vendor's research team for a solution. In the meantime, the pre-Vista
>> version of Paperport Pro 11 is working.
>>
>> Thinking some of these programs corrupted the syn center files, I
>> uninstalled the syn Vista 32 bit software, did a cold reboot and
>> reinstalled the software according to online instructions (like with
>> device connected). I have disabled my firewall and anti-virus programs
>> (NIS 2007).
>>
>> On occasion the Vista window will show the device (Cingular 3125, a
>> 'smartphone') is connected and reports that the syn has failed. But soon
>> the little green flashing bar changes to red and reports the syn failed.
>> Underneath is a note about "1 error". I click on the hyperlink and it
>> goes nowhere. I have go through all aspects of the Syn Center software
>> and no found any place to change a connection setting so I don't know if
>> that would make a difference.
>>
>> When I called Ms this morning about my problem, then said I could pay $59
>> to get help. I said that was unfair since their driver was deficient and
>> they have had a long history of problems with this new syn software. Then
>> they said call Dell. And I said I did call Dell about another question
>> and brought this up. Even though they are not supposed to work on this
>> kind of software the tech took about 30 minutes trying to help me solve
>> it. Then Ms said to try self help and I replied I have gone all through
>> the MS web, the laughable troubleshooting 'guide' for the Syn Center, and
>> posted messages in now four or more different forums.
>>
>> So what's the verdict? Do I have to wait for the next version of this
>> software or is there a known solution? I have Outlook 2007 on both my
>> Vista pc (where I use the phone's cable) and Xp Pro pc with no problems
>> with the Xp syn (which uses bluetooth).
>>
>> Thanks in advance.[/color]
>
>[/color]

Sorry, but I am not certain I am tech-savy enough to follow all that you
said. I had been using a USB hub for my smartphone (on my 19" monitor) but
changed to one of the ports in the back of the pc in case that was a factor.

After reading your message and finding another one with related information,
I cleared three WMDC files for my firewall and this time started with WMDC
rather than going straight to the Syn Center - which is easier to find since
it has an icon on my right taskbar.

Anyway, again Vista WMDC tells me that we are connected and that the syn
started and then it failed. It says there are errors, but I don't know how
to find out what those errors are and probably would not know how to correct
them.

Thanks for taking time to help someone wandering in the wilderness that is
just trying to get control of my equipment so when my next trip comes up my
phone will have all that has been entered in post my office and home pcs.

"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:O$2t5fWTHHA.4076@TK2MSFTNGP05.phx.gbl...[color=blue]
> Sorry, it wasn't apparent since you only mention Sync ( Green circular
> Arrows ) instead of the Green Circle for MWDC. One other thing on
> these Smartphones they usually draw the maximum USB Root Hub
> current of 500 mA. Have you checked to make sure the Smartphone
> isn't on a Root hub that has other devices. You can check in Device
> Manager by click each Root Hub in Universal Serial Bus Controllers &
> then click the Power (TAB). It should show what devices are on each
> Hub and their current draw.
>
> "Ako" <ako@utopia> wrote in message
> news:OvaAybWTHHA.4404@TK2MSFTNGP03.phx.gbl...[color=green]
>>I am. Syn Center is one component of WMDC and most central to my problem.
>>
>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>> news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...[color=darkred]
>>> Why aren't you using Windows Mobile Device Center - that's
>>> the replacement for ActiveSync and designed for "Smartphones".
>>> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>>>
>>>
>>> "Ako" <ako@utopia> wrote in message
>>> news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...
>>>> Unlike a recent thread here, I am very much in need of getting the Syn
>>>> Center to work and despite a considerable investment of time and
>>>> energy, all have come to naught.
>>>>
>>>> Before my new Dell XPS 410 arrived earlier this week, I searched the
>>>> web for how to continue to syn my 410 at home and my XPS 6xx at the
>>>> office. I found out what to do.
>>>>
>>>> The start was rough. It would not work. Then I had to do a hard stop of
>>>> the pc, waited a minute, restarted and suddenly I could syn with my
>>>> phone (Cingular 3125). And I had no trouble the next morning at the
>>>> office.
>>>>
>>>> Well ... my dancing in the streets was premature. The initial syn was
>>>> the ONLY time that it has worked.
>>>>
>>>> After that success, I turned my attention to loading all the software
>>>> on the new pc. I have most everything going but still some problems
>>>> with the Vista version of Paperport Pro 11 that has been turned over to
>>>> the vendor's research team for a solution. In the meantime, the
>>>> pre-Vista version of Paperport Pro 11 is working.
>>>>
>>>> Thinking some of these programs corrupted the syn center files, I
>>>> uninstalled the syn Vista 32 bit software, did a cold reboot and
>>>> reinstalled the software according to online instructions (like with
>>>> device connected). I have disabled my firewall and anti-virus programs
>>>> (NIS 2007).
>>>>
>>>> On occasion the Vista window will show the device (Cingular 3125, a
>>>> 'smartphone') is connected and reports that the syn has failed. But
>>>> soon the little green flashing bar changes to red and reports the syn
>>>> failed. Underneath is a note about "1 error". I click on the hyperlink
>>>> and it goes nowhere. I have go through all aspects of the Syn Center
>>>> software and no found any place to change a connection setting so I
>>>> don't know if that would make a difference.
>>>>
>>>> When I called Ms this morning about my problem, then said I could pay
>>>> $59 to get help. I said that was unfair since their driver was
>>>> deficient and they have had a long history of problems with this new
>>>> syn software. Then they said call Dell. And I said I did call Dell
>>>> about another question and brought this up. Even though they are not
>>>> supposed to work on this kind of software the tech took about 30
>>>> minutes trying to help me solve it. Then Ms said to try self help and I
>>>> replied I have gone all through the MS web, the laughable
>>>> troubleshooting 'guide' for the Syn Center, and posted messages in now
>>>> four or more different forums.
>>>>
>>>> So what's the verdict? Do I have to wait for the next version of this
>>>> software or is there a known solution? I have Outlook 2007 on both my
>>>> Vista pc (where I use the phone's cable) and Xp Pro pc with no problems
>>>> with the Xp syn (which uses bluetooth).
>>>>
>>>> Thanks in advance.
>>>
>>>[/color]
>>[/color]
>
>[/color]

"AJR" <ajrjdr@comcast.net> wrote in message
news:Og4hSlWTHHA.3996@TK2MSFTNGP04.phx.gbl...[color=blue]
> Easy does it Beck - Sync Center is included with all Vista versions - a
> "light" version of WMDC is included with Basic and Premium - "full" WDMC
> in all other versions.[/color]

Sync center is included but it is next to worthless. Mobile Device Center
is what I meant should have been included :-)

The errors can be detailed. I believe you just click the Error count and it
will show the more exacting information. One other thing to consider. If
you are sync'ing email from Outlook you might want to run the mailbox
diagnostic tool ScanPST.Exe. It comes with most all versions of Office
but doesn't get a icon created. Be SURE if it finds errors to allow it to do
a backup of your PST before doing the repair operations. WMDC is
fussy about synchronizing with a Personal Folder that has errors inside it.

"Ako" <ako@utopia> wrote in message
news:uJL7CoWTHHA.3500@TK2MSFTNGP05.phx.gbl...[color=blue]
> Sorry, but I am not certain I am tech-savy enough to follow all that you
> said. I had been using a USB hub for my smartphone (on my 19" monitor) but
> changed to one of the ports in the back of the pc in case that was a
> factor.
>
> After reading your message and finding another one with related
> information, I cleared three WMDC files for my firewall and this time
> started with WMDC rather than going straight to the Syn Center - which is
> easier to find since it has an icon on my right taskbar.
>
> Anyway, again Vista WMDC tells me that we are connected and that the syn
> started and then it failed. It says there are errors, but I don't know how
> to find out what those errors are and probably would not know how to
> correct them.
>
> Thanks for taking time to help someone wandering in the wilderness that is
> just trying to get control of my equipment so when my next trip comes up
> my phone will have all that has been entered in post my office and home
> pcs.
>
> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> news:O$2t5fWTHHA.4076@TK2MSFTNGP05.phx.gbl...[color=green]
>> Sorry, it wasn't apparent since you only mention Sync ( Green circular
>> Arrows ) instead of the Green Circle for MWDC. One other thing on
>> these Smartphones they usually draw the maximum USB Root Hub
>> current of 500 mA. Have you checked to make sure the Smartphone
>> isn't on a Root hub that has other devices. You can check in Device
>> Manager by click each Root Hub in Universal Serial Bus Controllers &
>> then click the Power (TAB). It should show what devices are on each
>> Hub and their current draw.
>>
>> "Ako" <ako@utopia> wrote in message
>> news:OvaAybWTHHA.4404@TK2MSFTNGP03.phx.gbl...[color=darkred]
>>>I am. Syn Center is one component of WMDC and most central to my problem.
>>>
>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>> news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...
>>>> Why aren't you using Windows Mobile Device Center - that's
>>>> the replacement for ActiveSync and designed for "Smartphones".
>>>> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>>>>
>>>>
>>>> "Ako" <ako@utopia> wrote in message
>>>> news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...
>>>>> Unlike a recent thread here, I am very much in need of getting the Syn
>>>>> Center to work and despite a considerable investment of time and
>>>>> energy, all have come to naught.
>>>>>
>>>>> Before my new Dell XPS 410 arrived earlier this week, I searched the
>>>>> web for how to continue to syn my 410 at home and my XPS 6xx at the
>>>>> office. I found out what to do.
>>>>>
>>>>> The start was rough. It would not work. Then I had to do a hard stop
>>>>> of the pc, waited a minute, restarted and suddenly I could syn with my
>>>>> phone (Cingular 3125). And I had no trouble the next morning at the
>>>>> office.
>>>>>
>>>>> Well ... my dancing in the streets was premature. The initial syn was
>>>>> the ONLY time that it has worked.
>>>>>
>>>>> After that success, I turned my attention to loading all the software
>>>>> on the new pc. I have most everything going but still some problems
>>>>> with the Vista version of Paperport Pro 11 that has been turned over
>>>>> to the vendor's research team for a solution. In the meantime, the
>>>>> pre-Vista version of Paperport Pro 11 is working.
>>>>>
>>>>> Thinking some of these programs corrupted the syn center files, I
>>>>> uninstalled the syn Vista 32 bit software, did a cold reboot and
>>>>> reinstalled the software according to online instructions (like with
>>>>> device connected). I have disabled my firewall and anti-virus programs
>>>>> (NIS 2007).
>>>>>
>>>>> On occasion the Vista window will show the device (Cingular 3125, a
>>>>> 'smartphone') is connected and reports that the syn has failed. But
>>>>> soon the little green flashing bar changes to red and reports the syn
>>>>> failed. Underneath is a note about "1 error". I click on the hyperlink
>>>>> and it goes nowhere. I have go through all aspects of the Syn Center
>>>>> software and no found any place to change a connection setting so I
>>>>> don't know if that would make a difference.
>>>>>
>>>>> When I called Ms this morning about my problem, then said I could pay
>>>>> $59 to get help. I said that was unfair since their driver was
>>>>> deficient and they have had a long history of problems with this new
>>>>> syn software. Then they said call Dell. And I said I did call Dell
>>>>> about another question and brought this up. Even though they are not
>>>>> supposed to work on this kind of software the tech took about 30
>>>>> minutes trying to help me solve it. Then Ms said to try self help and
>>>>> I replied I have gone all through the MS web, the laughable
>>>>> troubleshooting 'guide' for the Syn Center, and posted messages in now
>>>>> four or more different forums.
>>>>>
>>>>> So what's the verdict? Do I have to wait for the next version of this
>>>>> software or is there a known solution? I have Outlook 2007 on both my
>>>>> Vista pc (where I use the phone's cable) and Xp Pro pc with no
>>>>> problems with the Xp syn (which uses bluetooth).
>>>>>
>>>>> Thanks in advance.
>>>>
>>>>
>>>[/color]
>>
>>[/color]
>[/color]

Okay, well I stopped trying to syn email until this worked again and I can
always syn email on my Xp BT since that works fine. So for now I am just
trying to keep contacts and calendar together on the two pcs and my
smartphone.

When I click on the error hyperlink, all I get is: syn started, syn failed,
encountered problem on the desktop. I couldn't get anything from that to
help me resolve the problem.

"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:eKhD10WTHHA.3592@TK2MSFTNGP03.phx.gbl...[color=blue]
> The errors can be detailed. I believe you just click the Error count and
> it
> will show the more exacting information. One other thing to consider. If
> you are sync'ing email from Outlook you might want to run the mailbox
> diagnostic tool ScanPST.Exe. It comes with most all versions of Office
> but doesn't get a icon created. Be SURE if it finds errors to allow it to
> do
> a backup of your PST before doing the repair operations. WMDC is
> fussy about synchronizing with a Personal Folder that has errors inside
> it.
>
> "Ako" <ako@utopia> wrote in message
> news:uJL7CoWTHHA.3500@TK2MSFTNGP05.phx.gbl...[color=green]
>> Sorry, but I am not certain I am tech-savy enough to follow all that you
>> said. I had been using a USB hub for my smartphone (on my 19" monitor)
>> but changed to one of the ports in the back of the pc in case that was a
>> factor.
>>
>> After reading your message and finding another one with related
>> information, I cleared three WMDC files for my firewall and this time
>> started with WMDC rather than going straight to the Syn Center - which is
>> easier to find since it has an icon on my right taskbar.
>>
>> Anyway, again Vista WMDC tells me that we are connected and that the syn
>> started and then it failed. It says there are errors, but I don't know
>> how to find out what those errors are and probably would not know how to
>> correct them.
>>
>> Thanks for taking time to help someone wandering in the wilderness that
>> is just trying to get control of my equipment so when my next trip comes
>> up my phone will have all that has been entered in post my office and
>> home pcs.
>>
>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>> news:O$2t5fWTHHA.4076@TK2MSFTNGP05.phx.gbl...[color=darkred]
>>> Sorry, it wasn't apparent since you only mention Sync ( Green circular
>>> Arrows ) instead of the Green Circle for MWDC. One other thing on
>>> these Smartphones they usually draw the maximum USB Root Hub
>>> current of 500 mA. Have you checked to make sure the Smartphone
>>> isn't on a Root hub that has other devices. You can check in Device
>>> Manager by click each Root Hub in Universal Serial Bus Controllers &
>>> then click the Power (TAB). It should show what devices are on each
>>> Hub and their current draw.
>>>
>>> "Ako" <ako@utopia> wrote in message
>>> news:OvaAybWTHHA.4404@TK2MSFTNGP03.phx.gbl...
>>>>I am. Syn Center is one component of WMDC and most central to my
>>>>problem.
>>>>
>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>> news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...
>>>>> Why aren't you using Windows Mobile Device Center - that's
>>>>> the replacement for ActiveSync and designed for "Smartphones".
>>>>> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>>>>>
>>>>>
>>>>> "Ako" <ako@utopia> wrote in message
>>>>> news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...
>>>>>> Unlike a recent thread here, I am very much in need of getting the
>>>>>> Syn Center to work and despite a considerable investment of time and
>>>>>> energy, all have come to naught.
>>>>>>
>>>>>> Before my new Dell XPS 410 arrived earlier this week, I searched the
>>>>>> web for how to continue to syn my 410 at home and my XPS 6xx at the
>>>>>> office. I found out what to do.
>>>>>>
>>>>>> The start was rough. It would not work. Then I had to do a hard stop
>>>>>> of the pc, waited a minute, restarted and suddenly I could syn with
>>>>>> my phone (Cingular 3125). And I had no trouble the next morning at
>>>>>> the office.
>>>>>>
>>>>>> Well ... my dancing in the streets was premature. The initial syn was
>>>>>> the ONLY time that it has worked.
>>>>>>
>>>>>> After that success, I turned my attention to loading all the software
>>>>>> on the new pc. I have most everything going but still some problems
>>>>>> with the Vista version of Paperport Pro 11 that has been turned over
>>>>>> to the vendor's research team for a solution. In the meantime, the
>>>>>> pre-Vista version of Paperport Pro 11 is working.
>>>>>>
>>>>>> Thinking some of these programs corrupted the syn center files, I
>>>>>> uninstalled the syn Vista 32 bit software, did a cold reboot and
>>>>>> reinstalled the software according to online instructions (like with
>>>>>> device connected). I have disabled my firewall and anti-virus
>>>>>> programs (NIS 2007).
>>>>>>
>>>>>> On occasion the Vista window will show the device (Cingular 3125, a
>>>>>> 'smartphone') is connected and reports that the syn has failed. But
>>>>>> soon the little green flashing bar changes to red and reports the syn
>>>>>> failed. Underneath is a note about "1 error". I click on the
>>>>>> hyperlink and it goes nowhere. I have go through all aspects of the
>>>>>> Syn Center software and no found any place to change a connection
>>>>>> setting so I don't know if that would make a difference.
>>>>>>
>>>>>> When I called Ms this morning about my problem, then said I could pay
>>>>>> $59 to get help. I said that was unfair since their driver was
>>>>>> deficient and they have had a long history of problems with this new
>>>>>> syn software. Then they said call Dell. And I said I did call Dell
>>>>>> about another question and brought this up. Even though they are not
>>>>>> supposed to work on this kind of software the tech took about 30
>>>>>> minutes trying to help me solve it. Then Ms said to try self help and
>>>>>> I replied I have gone all through the MS web, the laughable
>>>>>> troubleshooting 'guide' for the Syn Center, and posted messages in
>>>>>> now four or more different forums.
>>>>>>
>>>>>> So what's the verdict? Do I have to wait for the next version of this
>>>>>> software or is there a known solution? I have Outlook 2007 on both my
>>>>>> Vista pc (where I use the phone's cable) and Xp Pro pc with no
>>>>>> problems with the Xp syn (which uses bluetooth).
>>>>>>
>>>>>> Thanks in advance.
>>>>>
>>>>>
>>>>
>>>
>>>[/color]
>>[/color]
>
>[/color]

Would be difficult to advise on what else to try without physical access
to the PC. I would probably check the System Event logs which may
have some specific information on the Sync failure. Really the first step
is to get the detailed error messages from WMDC. Perhaps the last
suggestion I'd make would be to dock the Smartphone, use WMDC's
Sync settings and uncheck all data except maybe Contacts. Then retry
a manual Sync. At the least that would tell you if it's data corruption in
the desktop Pst or an actual failure to communicate between Desktop
and Smartphone.

"Ako" <ako@utopia.net> wrote in message
news:OZAqcFXTHHA.4076@TK2MSFTNGP05.phx.gbl...[color=blue]
> Okay, well I stopped trying to syn email until this worked again and I can
> always syn email on my Xp BT since that works fine. So for now I am just
> trying to keep contacts and calendar together on the two pcs and my
> smartphone.
>
> When I click on the error hyperlink, all I get is: syn started, syn
> failed, encountered problem on the desktop. I couldn't get anything from
> that to help me resolve the problem.
>
> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> news:eKhD10WTHHA.3592@TK2MSFTNGP03.phx.gbl...[color=green]
>> The errors can be detailed. I believe you just click the Error count and
>> it
>> will show the more exacting information. One other thing to consider. If
>> you are sync'ing email from Outlook you might want to run the mailbox
>> diagnostic tool ScanPST.Exe. It comes with most all versions of Office
>> but doesn't get a icon created. Be SURE if it finds errors to allow it to
>> do
>> a backup of your PST before doing the repair operations. WMDC is
>> fussy about synchronizing with a Personal Folder that has errors inside
>> it.
>>
>> "Ako" <ako@utopia> wrote in message
>> news:uJL7CoWTHHA.3500@TK2MSFTNGP05.phx.gbl...[color=darkred]
>>> Sorry, but I am not certain I am tech-savy enough to follow all that you
>>> said. I had been using a USB hub for my smartphone (on my 19" monitor)
>>> but changed to one of the ports in the back of the pc in case that was a
>>> factor.
>>>
>>> After reading your message and finding another one with related
>>> information, I cleared three WMDC files for my firewall and this time
>>> started with WMDC rather than going straight to the Syn Center - which
>>> is easier to find since it has an icon on my right taskbar.
>>>
>>> Anyway, again Vista WMDC tells me that we are connected and that the syn
>>> started and then it failed. It says there are errors, but I don't know
>>> how to find out what those errors are and probably would not know how to
>>> correct them.
>>>
>>> Thanks for taking time to help someone wandering in the wilderness that
>>> is just trying to get control of my equipment so when my next trip comes
>>> up my phone will have all that has been entered in post my office and
>>> home pcs.
>>>
>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>> news:O$2t5fWTHHA.4076@TK2MSFTNGP05.phx.gbl...
>>>> Sorry, it wasn't apparent since you only mention Sync ( Green circular
>>>> Arrows ) instead of the Green Circle for MWDC. One other thing on
>>>> these Smartphones they usually draw the maximum USB Root Hub
>>>> current of 500 mA. Have you checked to make sure the Smartphone
>>>> isn't on a Root hub that has other devices. You can check in Device
>>>> Manager by click each Root Hub in Universal Serial Bus Controllers &
>>>> then click the Power (TAB). It should show what devices are on each
>>>> Hub and their current draw.
>>>>
>>>> "Ako" <ako@utopia> wrote in message
>>>> news:OvaAybWTHHA.4404@TK2MSFTNGP03.phx.gbl...
>>>>>I am. Syn Center is one component of WMDC and most central to my
>>>>>problem.
>>>>>
>>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>>> news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...
>>>>>> Why aren't you using Windows Mobile Device Center - that's
>>>>>> the replacement for ActiveSync and designed for "Smartphones".
>>>>>> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>>>>>>
>>>>>>
>>>>>> "Ako" <ako@utopia> wrote in message
>>>>>> news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...
>>>>>>> Unlike a recent thread here, I am very much in need of getting the
>>>>>>> Syn Center to work and despite a considerable investment of time and
>>>>>>> energy, all have come to naught.
>>>>>>>
>>>>>>> Before my new Dell XPS 410 arrived earlier this week, I searched the
>>>>>>> web for how to continue to syn my 410 at home and my XPS 6xx at the
>>>>>>> office. I found out what to do.
>>>>>>>
>>>>>>> The start was rough. It would not work. Then I had to do a hard stop
>>>>>>> of the pc, waited a minute, restarted and suddenly I could syn with
>>>>>>> my phone (Cingular 3125). And I had no trouble the next morning at
>>>>>>> the office.
>>>>>>>
>>>>>>> Well ... my dancing in the streets was premature. The initial syn
>>>>>>> was the ONLY time that it has worked.
>>>>>>>
>>>>>>> After that success, I turned my attention to loading all the
>>>>>>> software on the new pc. I have most everything going but still some
>>>>>>> problems with the Vista version of Paperport Pro 11 that has been
>>>>>>> turned over to the vendor's research team for a solution. In the
>>>>>>> meantime, the pre-Vista version of Paperport Pro 11 is working.
>>>>>>>
>>>>>>> Thinking some of these programs corrupted the syn center files, I
>>>>>>> uninstalled the syn Vista 32 bit software, did a cold reboot and
>>>>>>> reinstalled the software according to online instructions (like with
>>>>>>> device connected). I have disabled my firewall and anti-virus
>>>>>>> programs (NIS 2007).
>>>>>>>
>>>>>>> On occasion the Vista window will show the device (Cingular 3125, a
>>>>>>> 'smartphone') is connected and reports that the syn has failed. But
>>>>>>> soon the little green flashing bar changes to red and reports the
>>>>>>> syn failed. Underneath is a note about "1 error". I click on the
>>>>>>> hyperlink and it goes nowhere. I have go through all aspects of the
>>>>>>> Syn Center software and no found any place to change a connection
>>>>>>> setting so I don't know if that would make a difference.
>>>>>>>
>>>>>>> When I called Ms this morning about my problem, then said I could
>>>>>>> pay $59 to get help. I said that was unfair since their driver was
>>>>>>> deficient and they have had a long history of problems with this new
>>>>>>> syn software. Then they said call Dell. And I said I did call Dell
>>>>>>> about another question and brought this up. Even though they are not
>>>>>>> supposed to work on this kind of software the tech took about 30
>>>>>>> minutes trying to help me solve it. Then Ms said to try self help
>>>>>>> and I replied I have gone all through the MS web, the laughable
>>>>>>> troubleshooting 'guide' for the Syn Center, and posted messages in
>>>>>>> now four or more different forums.
>>>>>>>
>>>>>>> So what's the verdict? Do I have to wait for the next version of
>>>>>>> this software or is there a known solution? I have Outlook 2007 on
>>>>>>> both my Vista pc (where I use the phone's cable) and Xp Pro pc with
>>>>>>> no problems with the Xp syn (which uses bluetooth).
>>>>>>>
>>>>>>> Thanks in advance.
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>[/color]
>>
>>[/color]
>
>[/color]

I tried with just contacts, tried with contacts and calendar then again with
contacts, calendar, and email. Results are the same all the time.
Since I don't know how to find or read the system event logs, I will not
impose further on you as you have been generous with donating time to help
me sort through the maze.

BTW, it is interesting the WMDC error says "ActiveSyn encountered problen on
the desktop." I thought they were no longer using that language with Vista.
"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:umy2VKXTHHA.4252@TK2MSFTNGP05.phx.gbl...[color=blue]
> Would be difficult to advise on what else to try without physical access
> to the PC. I would probably check the System Event logs which may
> have some specific information on the Sync failure. Really the first step
> is to get the detailed error messages from WMDC. Perhaps the last
> suggestion I'd make would be to dock the Smartphone, use WMDC's
> Sync settings and uncheck all data except maybe Contacts. Then retry
> a manual Sync. At the least that would tell you if it's data corruption in
> the desktop Pst or an actual failure to communicate between Desktop
> and Smartphone.
>
> "Ako" <ako@utopia.net> wrote in message
> news:OZAqcFXTHHA.4076@TK2MSFTNGP05.phx.gbl...[color=green]
>> Okay, well I stopped trying to syn email until this worked again and I
>> can always syn email on my Xp BT since that works fine. So for now I am
>> just trying to keep contacts and calendar together on the two pcs and my
>> smartphone.
>>
>> When I click on the error hyperlink, all I get is: syn started, syn
>> failed, encountered problem on the desktop. I couldn't get anything from
>> that to help me resolve the problem.
>>
>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>> news:eKhD10WTHHA.3592@TK2MSFTNGP03.phx.gbl...[color=darkred]
>>> The errors can be detailed. I believe you just click the Error count and
>>> it
>>> will show the more exacting information. One other thing to consider. If
>>> you are sync'ing email from Outlook you might want to run the mailbox
>>> diagnostic tool ScanPST.Exe. It comes with most all versions of Office
>>> but doesn't get a icon created. Be SURE if it finds errors to allow it
>>> to do
>>> a backup of your PST before doing the repair operations. WMDC is
>>> fussy about synchronizing with a Personal Folder that has errors inside
>>> it.
>>>
>>> "Ako" <ako@utopia> wrote in message
>>> news:uJL7CoWTHHA.3500@TK2MSFTNGP05.phx.gbl...
>>>> Sorry, but I am not certain I am tech-savy enough to follow all that
>>>> you said. I had been using a USB hub for my smartphone (on my 19"
>>>> monitor) but changed to one of the ports in the back of the pc in case
>>>> that was a factor.
>>>>
>>>> After reading your message and finding another one with related
>>>> information, I cleared three WMDC files for my firewall and this time
>>>> started with WMDC rather than going straight to the Syn Center - which
>>>> is easier to find since it has an icon on my right taskbar.
>>>>
>>>> Anyway, again Vista WMDC tells me that we are connected and that the
>>>> syn started and then it failed. It says there are errors, but I don't
>>>> know how to find out what those errors are and probably would not know
>>>> how to correct them.
>>>>
>>>> Thanks for taking time to help someone wandering in the wilderness that
>>>> is just trying to get control of my equipment so when my next trip
>>>> comes up my phone will have all that has been entered in post my office
>>>> and home pcs.
>>>>
>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>> news:O$2t5fWTHHA.4076@TK2MSFTNGP05.phx.gbl...
>>>>> Sorry, it wasn't apparent since you only mention Sync ( Green circular
>>>>> Arrows ) instead of the Green Circle for MWDC. One other thing on
>>>>> these Smartphones they usually draw the maximum USB Root Hub
>>>>> current of 500 mA. Have you checked to make sure the Smartphone
>>>>> isn't on a Root hub that has other devices. You can check in Device
>>>>> Manager by click each Root Hub in Universal Serial Bus Controllers &
>>>>> then click the Power (TAB). It should show what devices are on each
>>>>> Hub and their current draw.
>>>>>
>>>>> "Ako" <ako@utopia> wrote in message
>>>>> news:OvaAybWTHHA.4404@TK2MSFTNGP03.phx.gbl...
>>>>>>I am. Syn Center is one component of WMDC and most central to my
>>>>>>problem.
>>>>>>
>>>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>>>> news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...
>>>>>>> Why aren't you using Windows Mobile Device Center - that's
>>>>>>> the replacement for ActiveSync and designed for "Smartphones".
>>>>>>> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>>>>>>>
>>>>>>>
>>>>>>> "Ako" <ako@utopia> wrote in message
>>>>>>> news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...
>>>>>>>> Unlike a recent thread here, I am very much in need of getting the
>>>>>>>> Syn Center to work and despite a considerable investment of time
>>>>>>>> and energy, all have come to naught.
>>>>>>>>
>>>>>>>> Before my new Dell XPS 410 arrived earlier this week, I searched
>>>>>>>> the web for how to continue to syn my 410 at home and my XPS 6xx at
>>>>>>>> the office. I found out what to do.
>>>>>>>>
>>>>>>>> The start was rough. It would not work. Then I had to do a hard
>>>>>>>> stop of the pc, waited a minute, restarted and suddenly I could syn
>>>>>>>> with my phone (Cingular 3125). And I had no trouble the next
>>>>>>>> morning at the office.
>>>>>>>>
>>>>>>>> Well ... my dancing in the streets was premature. The initial syn
>>>>>>>> was the ONLY time that it has worked.
>>>>>>>>
>>>>>>>> After that success, I turned my attention to loading all the
>>>>>>>> software on the new pc. I have most everything going but still some
>>>>>>>> problems with the Vista version of Paperport Pro 11 that has been
>>>>>>>> turned over to the vendor's research team for a solution. In the
>>>>>>>> meantime, the pre-Vista version of Paperport Pro 11 is working.
>>>>>>>>
>>>>>>>> Thinking some of these programs corrupted the syn center files, I
>>>>>>>> uninstalled the syn Vista 32 bit software, did a cold reboot and
>>>>>>>> reinstalled the software according to online instructions (like
>>>>>>>> with device connected). I have disabled my firewall and anti-virus
>>>>>>>> programs (NIS 2007).
>>>>>>>>
>>>>>>>> On occasion the Vista window will show the device (Cingular 3125, a
>>>>>>>> 'smartphone') is connected and reports that the syn has failed. But
>>>>>>>> soon the little green flashing bar changes to red and reports the
>>>>>>>> syn failed. Underneath is a note about "1 error". I click on the
>>>>>>>> hyperlink and it goes nowhere. I have go through all aspects of the
>>>>>>>> Syn Center software and no found any place to change a connection
>>>>>>>> setting so I don't know if that would make a difference.
>>>>>>>>
>>>>>>>> When I called Ms this morning about my problem, then said I could
>>>>>>>> pay $59 to get help. I said that was unfair since their driver was
>>>>>>>> deficient and they have had a long history of problems with this
>>>>>>>> new syn software. Then they said call Dell. And I said I did call
>>>>>>>> Dell about another question and brought this up. Even though they
>>>>>>>> are not supposed to work on this kind of software the tech took
>>>>>>>> about 30 minutes trying to help me solve it. Then Ms said to try
>>>>>>>> self help and I replied I have gone all through the MS web, the
>>>>>>>> laughable troubleshooting 'guide' for the Syn Center, and posted
>>>>>>>> messages in now four or more different forums.
>>>>>>>>
>>>>>>>> So what's the verdict? Do I have to wait for the next version of
>>>>>>>> this software or is there a known solution? I have Outlook 2007 on
>>>>>>>> both my Vista pc (where I use the phone's cable) and Xp Pro pc with
>>>>>>>> no problems with the Xp syn (which uses bluetooth).
>>>>>>>>
>>>>>>>> Thanks in advance.
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>[/color]
>>
>>[/color]
>
>[/color]

ActiveSync message ? - You might want to call up Control Panel ( Switch
it to Classic View ) and click Programs and Features. Go through the list
and if you see "Active Sync" ( Any Version ) uninstall it.

"Ako" <ako@utopia.net> wrote in message
news:ehE60eXTHHA.4028@TK2MSFTNGP02.phx.gbl...[color=blue]
>I tried with just contacts, tried with contacts and calendar then again
>with contacts, calendar, and email. Results are the same all the time.
> Since I don't know how to find or read the system event logs, I will not
> impose further on you as you have been generous with donating time to help
> me sort through the maze.
>
> BTW, it is interesting the WMDC error says "ActiveSyn encountered problen
> on the desktop." I thought they were no longer using that language with
> Vista.
> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> news:umy2VKXTHHA.4252@TK2MSFTNGP05.phx.gbl...[color=green]
>> Would be difficult to advise on what else to try without physical access
>> to the PC. I would probably check the System Event logs which may
>> have some specific information on the Sync failure. Really the first step
>> is to get the detailed error messages from WMDC. Perhaps the last
>> suggestion I'd make would be to dock the Smartphone, use WMDC's
>> Sync settings and uncheck all data except maybe Contacts. Then retry
>> a manual Sync. At the least that would tell you if it's data corruption
>> in
>> the desktop Pst or an actual failure to communicate between Desktop
>> and Smartphone.
>>
>> "Ako" <ako@utopia.net> wrote in message
>> news:OZAqcFXTHHA.4076@TK2MSFTNGP05.phx.gbl...[color=darkred]
>>> Okay, well I stopped trying to syn email until this worked again and I
>>> can always syn email on my Xp BT since that works fine. So for now I am
>>> just trying to keep contacts and calendar together on the two pcs and my
>>> smartphone.
>>>
>>> When I click on the error hyperlink, all I get is: syn started, syn
>>> failed, encountered problem on the desktop. I couldn't get anything from
>>> that to help me resolve the problem.
>>>
>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>> news:eKhD10WTHHA.3592@TK2MSFTNGP03.phx.gbl...
>>>> The errors can be detailed. I believe you just click the Error count
>>>> and it
>>>> will show the more exacting information. One other thing to consider.
>>>> If
>>>> you are sync'ing email from Outlook you might want to run the mailbox
>>>> diagnostic tool ScanPST.Exe. It comes with most all versions of Office
>>>> but doesn't get a icon created. Be SURE if it finds errors to allow it
>>>> to do
>>>> a backup of your PST before doing the repair operations. WMDC is
>>>> fussy about synchronizing with a Personal Folder that has errors inside
>>>> it.
>>>>
>>>> "Ako" <ako@utopia> wrote in message
>>>> news:uJL7CoWTHHA.3500@TK2MSFTNGP05.phx.gbl...
>>>>> Sorry, but I am not certain I am tech-savy enough to follow all that
>>>>> you said. I had been using a USB hub for my smartphone (on my 19"
>>>>> monitor) but changed to one of the ports in the back of the pc in case
>>>>> that was a factor.
>>>>>
>>>>> After reading your message and finding another one with related
>>>>> information, I cleared three WMDC files for my firewall and this time
>>>>> started with WMDC rather than going straight to the Syn Center - which
>>>>> is easier to find since it has an icon on my right taskbar.
>>>>>
>>>>> Anyway, again Vista WMDC tells me that we are connected and that the
>>>>> syn started and then it failed. It says there are errors, but I don't
>>>>> know how to find out what those errors are and probably would not know
>>>>> how to correct them.
>>>>>
>>>>> Thanks for taking time to help someone wandering in the wilderness
>>>>> that is just trying to get control of my equipment so when my next
>>>>> trip comes up my phone will have all that has been entered in post my
>>>>> office and home pcs.
>>>>>
>>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>>> news:O$2t5fWTHHA.4076@TK2MSFTNGP05.phx.gbl...
>>>>>> Sorry, it wasn't apparent since you only mention Sync ( Green
>>>>>> circular
>>>>>> Arrows ) instead of the Green Circle for MWDC. One other thing on
>>>>>> these Smartphones they usually draw the maximum USB Root Hub
>>>>>> current of 500 mA. Have you checked to make sure the Smartphone
>>>>>> isn't on a Root hub that has other devices. You can check in Device
>>>>>> Manager by click each Root Hub in Universal Serial Bus Controllers &
>>>>>> then click the Power (TAB). It should show what devices are on each
>>>>>> Hub and their current draw.
>>>>>>
>>>>>> "Ako" <ako@utopia> wrote in message
>>>>>> news:OvaAybWTHHA.4404@TK2MSFTNGP03.phx.gbl...
>>>>>>>I am. Syn Center is one component of WMDC and most central to my
>>>>>>>problem.
>>>>>>>
>>>>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>>>>> news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...
>>>>>>>> Why aren't you using Windows Mobile Device Center - that's
>>>>>>>> the replacement for ActiveSync and designed for "Smartphones".
>>>>>>>> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>>>>>>>>
>>>>>>>>
>>>>>>>> "Ako" <ako@utopia> wrote in message
>>>>>>>> news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...
>>>>>>>>> Unlike a recent thread here, I am very much in need of getting the
>>>>>>>>> Syn Center to work and despite a considerable investment of time
>>>>>>>>> and energy, all have come to naught.
>>>>>>>>>
>>>>>>>>> Before my new Dell XPS 410 arrived earlier this week, I searched
>>>>>>>>> the web for how to continue to syn my 410 at home and my XPS 6xx
>>>>>>>>> at the office. I found out what to do.
>>>>>>>>>
>>>>>>>>> The start was rough. It would not work. Then I had to do a hard
>>>>>>>>> stop of the pc, waited a minute, restarted and suddenly I could
>>>>>>>>> syn with my phone (Cingular 3125). And I had no trouble the next
>>>>>>>>> morning at the office.
>>>>>>>>>
>>>>>>>>> Well ... my dancing in the streets was premature. The initial syn
>>>>>>>>> was the ONLY time that it has worked.
>>>>>>>>>
>>>>>>>>> After that success, I turned my attention to loading all the
>>>>>>>>> software on the new pc. I have most everything going but still
>>>>>>>>> some problems with the Vista version of Paperport Pro 11 that has
>>>>>>>>> been turned over to the vendor's research team for a solution. In
>>>>>>>>> the meantime, the pre-Vista version of Paperport Pro 11 is
>>>>>>>>> working.
>>>>>>>>>
>>>>>>>>> Thinking some of these programs corrupted the syn center files, I
>>>>>>>>> uninstalled the syn Vista 32 bit software, did a cold reboot and
>>>>>>>>> reinstalled the software according to online instructions (like
>>>>>>>>> with device connected). I have disabled my firewall and anti-virus
>>>>>>>>> programs (NIS 2007).
>>>>>>>>>
>>>>>>>>> On occasion the Vista window will show the device (Cingular 3125,
>>>>>>>>> a 'smartphone') is connected and reports that the syn has failed.
>>>>>>>>> But soon the little green flashing bar changes to red and reports
>>>>>>>>> the syn failed. Underneath is a note about "1 error". I click on
>>>>>>>>> the hyperlink and it goes nowhere. I have go through all aspects
>>>>>>>>> of the Syn Center software and no found any place to change a
>>>>>>>>> connection setting so I don't know if that would make a
>>>>>>>>> difference.
>>>>>>>>>
>>>>>>>>> When I called Ms this morning about my problem, then said I could
>>>>>>>>> pay $59 to get help. I said that was unfair since their driver was
>>>>>>>>> deficient and they have had a long history of problems with this
>>>>>>>>> new syn software. Then they said call Dell. And I said I did call
>>>>>>>>> Dell about another question and brought this up. Even though they
>>>>>>>>> are not supposed to work on this kind of software the tech took
>>>>>>>>> about 30 minutes trying to help me solve it. Then Ms said to try
>>>>>>>>> self help and I replied I have gone all through the MS web, the
>>>>>>>>> laughable troubleshooting 'guide' for the Syn Center, and posted
>>>>>>>>> messages in now four or more different forums.
>>>>>>>>>
>>>>>>>>> So what's the verdict? Do I have to wait for the next version of
>>>>>>>>> this software or is there a known solution? I have Outlook 2007 on
>>>>>>>>> both my Vista pc (where I use the phone's cable) and Xp Pro pc
>>>>>>>>> with no problems with the Xp syn (which uses bluetooth).
>>>>>>>>>
>>>>>>>>> Thanks in advance.
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>>[/color]
>>
>>[/color]
>
>[/color]

Its not there. This is a brand new pc with Vita factory installed and I
certainly didn't try to put any version of ActiveSyn on this pc. I had
already read about what to do and it worked at first and it comes so close
many times, but after connecting just will not syn.

Anyway, just thought it was curious that Vista used that term in the error
report.
"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:%23mgZAkXTHHA.5108@TK2MSFTNGP06.phx.gbl...[color=blue]
> ActiveSync message ? - You might want to call up Control Panel ( Switch
> it to Classic View ) and click Programs and Features. Go through the list
> and if you see "Active Sync" ( Any Version ) uninstall it.
>
> "Ako" <ako@utopia.net> wrote in message
> news:ehE60eXTHHA.4028@TK2MSFTNGP02.phx.gbl...[color=green]
>>I tried with just contacts, tried with contacts and calendar then again
>>with contacts, calendar, and email. Results are the same all the time.
>> Since I don't know how to find or read the system event logs, I will not
>> impose further on you as you have been generous with donating time to
>> help me sort through the maze.
>>
>> BTW, it is interesting the WMDC error says "ActiveSyn encountered problen
>> on the desktop." I thought they were no longer using that language with
>> Vista.
>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>> news:umy2VKXTHHA.4252@TK2MSFTNGP05.phx.gbl...[color=darkred]
>>> Would be difficult to advise on what else to try without physical access
>>> to the PC. I would probably check the System Event logs which may
>>> have some specific information on the Sync failure. Really the first
>>> step
>>> is to get the detailed error messages from WMDC. Perhaps the last
>>> suggestion I'd make would be to dock the Smartphone, use WMDC's
>>> Sync settings and uncheck all data except maybe Contacts. Then retry
>>> a manual Sync. At the least that would tell you if it's data corruption
>>> in
>>> the desktop Pst or an actual failure to communicate between Desktop
>>> and Smartphone.
>>>
>>> "Ako" <ako@utopia.net> wrote in message
>>> news:OZAqcFXTHHA.4076@TK2MSFTNGP05.phx.gbl...
>>>> Okay, well I stopped trying to syn email until this worked again and I
>>>> can always syn email on my Xp BT since that works fine. So for now I am
>>>> just trying to keep contacts and calendar together on the two pcs and
>>>> my smartphone.
>>>>
>>>> When I click on the error hyperlink, all I get is: syn started, syn
>>>> failed, encountered problem on the desktop. I couldn't get anything
>>>> from that to help me resolve the problem.
>>>>
>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>> news:eKhD10WTHHA.3592@TK2MSFTNGP03.phx.gbl...
>>>>> The errors can be detailed. I believe you just click the Error count
>>>>> and it
>>>>> will show the more exacting information. One other thing to consider.
>>>>> If
>>>>> you are sync'ing email from Outlook you might want to run the mailbox
>>>>> diagnostic tool ScanPST.Exe. It comes with most all versions of Office
>>>>> but doesn't get a icon created. Be SURE if it finds errors to allow it
>>>>> to do
>>>>> a backup of your PST before doing the repair operations. WMDC is
>>>>> fussy about synchronizing with a Personal Folder that has errors
>>>>> inside it.
>>>>>
>>>>> "Ako" <ako@utopia> wrote in message
>>>>> news:uJL7CoWTHHA.3500@TK2MSFTNGP05.phx.gbl...
>>>>>> Sorry, but I am not certain I am tech-savy enough to follow all that
>>>>>> you said. I had been using a USB hub for my smartphone (on my 19"
>>>>>> monitor) but changed to one of the ports in the back of the pc in
>>>>>> case that was a factor.
>>>>>>
>>>>>> After reading your message and finding another one with related
>>>>>> information, I cleared three WMDC files for my firewall and this time
>>>>>> started with WMDC rather than going straight to the Syn Center -
>>>>>> which is easier to find since it has an icon on my right taskbar.
>>>>>>
>>>>>> Anyway, again Vista WMDC tells me that we are connected and that the
>>>>>> syn started and then it failed. It says there are errors, but I don't
>>>>>> know how to find out what those errors are and probably would not
>>>>>> know how to correct them.
>>>>>>
>>>>>> Thanks for taking time to help someone wandering in the wilderness
>>>>>> that is just trying to get control of my equipment so when my next
>>>>>> trip comes up my phone will have all that has been entered in post my
>>>>>> office and home pcs.
>>>>>>
>>>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>>>> news:O$2t5fWTHHA.4076@TK2MSFTNGP05.phx.gbl...
>>>>>>> Sorry, it wasn't apparent since you only mention Sync ( Green
>>>>>>> circular
>>>>>>> Arrows ) instead of the Green Circle for MWDC. One other thing on
>>>>>>> these Smartphones they usually draw the maximum USB Root Hub
>>>>>>> current of 500 mA. Have you checked to make sure the Smartphone
>>>>>>> isn't on a Root hub that has other devices. You can check in Device
>>>>>>> Manager by click each Root Hub in Universal Serial Bus Controllers &
>>>>>>> then click the Power (TAB). It should show what devices are on each
>>>>>>> Hub and their current draw.
>>>>>>>
>>>>>>> "Ako" <ako@utopia> wrote in message
>>>>>>> news:OvaAybWTHHA.4404@TK2MSFTNGP03.phx.gbl...
>>>>>>>>I am. Syn Center is one component of WMDC and most central to my
>>>>>>>>problem.
>>>>>>>>
>>>>>>>> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>>>>>>>> news:%23yw0CYWTHHA.4028@TK2MSFTNGP03.phx.gbl...
>>>>>>>>> Why aren't you using Windows Mobile Device Center - that's
>>>>>>>>> the replacement for ActiveSync and designed for "Smartphones".
>>>>>>>>> [url]http://www.microsoft.com/downloads/details.aspx?FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb&DisplayLang=en[/url]
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> "Ako" <ako@utopia> wrote in message
>>>>>>>>> news:%23WOBqOWTHHA.5068@TK2MSFTNGP03.phx.gbl...
>>>>>>>>>> Unlike a recent thread here, I am very much in need of getting
>>>>>>>>>> the Syn Center to work and despite a considerable investment of
>>>>>>>>>> time and energy, all have come to naught.
>>>>>>>>>>
>>>>>>>>>> Before my new Dell XPS 410 arrived earlier this week, I searched
>>>>>>>>>> the web for how to continue to syn my 410 at home and my XPS 6xx
>>>>>>>>>> at the office. I found out what to do.
>>>>>>>>>>
>>>>>>>>>> The start was rough. It would not work. Then I had to do a hard
>>>>>>>>>> stop of the pc, waited a minute, restarted and suddenly I could
>>>>>>>>>> syn with my phone (Cingular 3125). And I had no trouble the next
>>>>>>>>>> morning at the office.
>>>>>>>>>>
>>>>>>>>>> Well ... my dancing in the streets was premature. The initial syn
>>>>>>>>>> was the ONLY time that it has worked.
>>>>>>>>>>
>>>>>>>>>> After that success, I turned my attention to loading all the
>>>>>>>>>> software on the new pc. I have most everything going but still
>>>>>>>>>> some problems with the Vista version of Paperport Pro 11 that has
>>>>>>>>>> been turned over to the vendor's research team for a solution. In
>>>>>>>>>> the meantime, the pre-Vista version of Paperport Pro 11 is
>>>>>>>>>> working.
>>>>>>>>>>
>>>>>>>>>> Thinking some of these programs corrupted the syn center files, I
>>>>>>>>>> uninstalled the syn Vista 32 bit software, did a cold reboot and
>>>>>>>>>> reinstalled the software according to online instructions (like
>>>>>>>>>> with device connected). I have disabled my firewall and
>>>>>>>>>> anti-virus programs (NIS 2007).
>>>>>>>>>>
>>>>>>>>>> On occasion the Vista window will show the device (Cingular 3125,
>>>>>>>>>> a 'smartphone') is connected and reports that the syn has failed.
>>>>>>>>>> But soon the little green flashing bar changes to red and reports
>>>>>>>>>> the syn failed. Underneath is a note about "1 error". I click on
>>>>>>>>>> the hyperlink and it goes nowhere. I have go through all aspects
>>>>>>>>>> of the Syn Center software and no found any place to change a
>>>>>>>>>> connection setting so I don't know if that would make a
>>>>>>>>>> difference.
>>>>>>>>>>
>>>>>>>>>> When I called Ms this morning about my problem, then said I could
>>>>>>>>>> pay $59 to get help. I said that was unfair since their driver
>>>>>>>>>> was deficient and they have had a long history of problems with
>>>>>>>>>> this new syn software. Then they said call Dell. And I said I did
>>>>>>>>>> call Dell about another question and brought this up. Even though
>>>>>>>>>> they are not supposed to work on this kind of software the tech
>>>>>>>>>> took about 30 minutes trying to help me solve it. Then Ms said to
>>>>>>>>>> try self help and I replied I have gone all through the MS web,
>>>>>>>>>> the laughable troubleshooting 'guide' for the Syn Center, and
>>>>>>>>>> posted messages in now four or more different forums.
>>>>>>>>>>
>>>>>>>>>> So what's the verdict? Do I have to wait for the next version of
>>>>>>>>>> this software or is there a known solution? I have Outlook 2007
>>>>>>>>>> on both my Vista pc (where I use the phone's cable) and Xp Pro pc
>>>>>>>>>> with no problems with the Xp syn (which uses bluetooth).
>>>>>>>>>>
>>>>>>>>>> Thanks in advance.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>[/color]
>>
>>[/color]
>
>[/color]

hi sorry but i don't know where i can ask this question but im having
problems using this windows vista so i hope u can help me, have u ever
encounter this promblem when i on certain program it straight away say that
''this program has stopped working'' , can u help me please...thank you.

"Ako" wrote:
[color=blue]
> Unlike a recent thread here, I am very much in need of getting the Syn
> Center to work and despite a considerable investment of time and energy, all
> have come to naught.
>
> Before my new Dell XPS 410 arrived earlier this week, I searched the web for
> how to continue to syn my 410 at home and my XPS 6xx at the office. I found
> out what to do.
>
> The start was rough. It would not work. Then I had to do a hard stop of the
> pc, waited a minute, restarted and suddenly I could syn with my phone
> (Cingular 3125). And I had no trouble the next morning at the office.
>
> Well ... my dancing in the streets was premature. The initial syn was the
> ONLY time that it has worked.
>
> After that success, I turned my attention to loading all the software on the
> new pc. I have most everything going but still some problems with the Vista
> version of Paperport Pro 11 that has been turned over to the vendor's
> research team for a solution. In the meantime, the pre-Vista version of
> Paperport Pro 11 is working.
>
> Thinking some of these programs corrupted the syn center files, I
> uninstalled the syn Vista 32 bit software, did a cold reboot and reinstalled
> the software according to online instructions (like with device connected).
> I have disabled my firewall and anti-virus programs (NIS 2007).
>
> On occasion the Vista window will show the device (Cingular 3125, a
> 'smartphone') is connected and reports that the syn has failed. But soon the
> little green flashing bar changes to red and reports the syn failed.
> Underneath is a note about "1 error". I click on the hyperlink and it goes
> nowhere. I have go through all aspects of the Syn Center software and no
> found any place to change a connection setting so I don't know if that would
> make a difference.
>
> When I called Ms this morning about my problem, then said I could pay $59 to
> get help. I said that was unfair since their driver was deficient and they
> have had a long history of problems with this new syn software. Then they
> said call Dell. And I said I did call Dell about another question and
> brought this up. Even though they are not supposed to work on this kind of
> software the tech took about 30 minutes trying to help me solve it. Then Ms
> said to try self help and I replied I have gone all through the MS web, the
> laughable troubleshooting 'guide' for the Syn Center, and posted messages in
> now four or more different forums.
>
> So what's the verdict? Do I have to wait for the next version of this
> software or is there a known solution? I have Outlook 2007 on both my Vista
> pc (where I use the phone's cable) and Xp Pro pc with no problems with the
> Xp syn (which uses bluetooth).
>
> Thanks in advance.
>
>[/color]