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  #1  
Old 11-08-2009, 08:30 AM
tammy55
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Windows 7 Upgrade Advisor


Am running Vista Premium (pre-installed) on my computer which was
purchased in June 2007. I am now thinking of updating to Windows 7 but
here lies the problem.
Have today downloaded the Windows 7 Update Advisor to check my
computer but when i tried running the programme it came up with the
following message * Windows 7 Update Advisor was unable to reach the
Microsoft server for compatability information. Check your internet
connection and try again later *.
Now i may not be up in the world of computer technology but can
anybody explain why this should happen when i can send this email from
my own pc via the internet?
Would it possibly have anything to do with the fact that the pc keeps
refusing to install 2 updates these being;
1) Service Pack 2 &
2) Net Framework packs 3.5
Also some months ago i lost the * Adjust Time/Date facility * but have
not missed it all that much since it is rarely used.

Any help in resolving these issues would be greatly appreciated.


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tammy55
Posted via [url]http://www.vistaheads.com[/url]

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Old 11-08-2009, 08:30 AM
  #2  
Old 11-08-2009, 09:00 AM
totfit
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Re: Windows 7 Upgrade Advisor

On Sun, 8 Nov 2009 16:24:37 +0000, tammy55
<tammy55.41cc83@no-mx.forums.vistaheads.com> wrote:
[color=blue]
>
>
>Am running Vista Premium (pre-installed) on my computer which was
>purchased in June 2007. I am now thinking of updating to Windows 7 but
>here lies the problem.
>Have today downloaded the Windows 7 Update Advisor to check my
>computer but when i tried running the programme it came up with the
>following message * Windows 7 Update Advisor was unable to reach the
>Microsoft server for compatability information. Check your internet
>connection and try again later *.
>Now i may not be up in the world of computer technology but can
>anybody explain why this should happen when i can send this email from
>my own pc via the internet?
>Would it possibly have anything to do with the fact that the pc keeps
>refusing to install 2 updates these being;
>1) Service Pack 2 &
>2) Net Framework packs 3.5
>Also some months ago i lost the * Adjust Time/Date facility * but have
>not missed it all that much since it is rarely used.
>
>Any help in resolving these issues would be greatly appreciated.[/color]

What AV and Firewall are you using? You might disable these and try
again. For sure if you are going to use vista you want SP2. I don't
know that I would have paid full price for the upgrade from Vista to
Win 7, but you may.
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  #3  
Old 11-08-2009, 09:10 AM
DL
Newsgroup Contributor
 
Posts: n/a
Re: Windows 7 Upgrade Advisor

You need to work out why the update isnt working before you try installing
anything
If you manually run MSUpdate, then review updates, there will be a '?' icon
next to any failed update, clicking this may lead to an explanation

"totfit" <totfit@NOSPAMnewsguy.com> wrote in message
news:lhtdf55qbus6rm9v9fst7ehkmh7aepe75s@4ax.com...[color=blue]
> On Sun, 8 Nov 2009 16:24:37 +0000, tammy55
> <tammy55.41cc83@no-mx.forums.vistaheads.com> wrote:
>[color=green]
>>
>>
>>Am running Vista Premium (pre-installed) on my computer which was
>>purchased in June 2007. I am now thinking of updating to Windows 7 but
>>here lies the problem.
>>Have today downloaded the Windows 7 Update Advisor to check my
>>computer but when i tried running the programme it came up with the
>>following message * Windows 7 Update Advisor was unable to reach the
>>Microsoft server for compatability information. Check your internet
>>connection and try again later *.
>>Now i may not be up in the world of computer technology but can
>>anybody explain why this should happen when i can send this email from
>>my own pc via the internet?
>>Would it possibly have anything to do with the fact that the pc keeps
>>refusing to install 2 updates these being;
>>1) Service Pack 2 &
>>2) Net Framework packs 3.5
>>Also some months ago i lost the * Adjust Time/Date facility * but have
>>not missed it all that much since it is rarely used.
>>
>>Any help in resolving these issues would be greatly appreciated.[/color]
>
> What AV and Firewall are you using? You might disable these and try
> again. For sure if you are going to use vista you want SP2. I don't
> know that I would have paid full price for the upgrade from Vista to
> Win 7, but you may.[/color]


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