I just received my upgrade Windows 7 disks. Ive followed the steps and
everything appears to be ready to upgrade for vista... Ive tried the upgrade
process 2 times and both times my computer got to 62% of the final part of
the install and sat there from11pm until 730 am.
what is the problem? bad software?

You are trying to upgrade from Vista 32 bit to Windows 7 64 bit. It can't be
done. You have to do a clean install, not an upgrade.

--

Richard Urban
Microsoft MVP
Windows Desktop Experience & Security


"Mike and Mary Normile" <mnormile@midstatesd.net> wrote in message
news:0F67BCD3-00DA-499B-BB46-E3ADFE7D1BBC@microsoft.com...[color=blue]
>I just received my upgrade Windows 7 disks. Ive followed the steps and
>everything appears to be ready to upgrade for vista... Ive tried the
>upgrade process 2 times and both times my computer got to 62% of the final
>part of the install and sat there from11pm until 730 am.
> what is the problem? bad software?[/color]

Richard Urban wrote:[color=blue]
> You are trying to upgrade from Vista 32 bit to Windows 7 64 bit. It
> can't be done. You have to do a clean install, not an upgrade.
>[/color]


HUH?

the OP never stated that

Hi,

See: [url]http://support.microsoft.com/default.aspx/kb/975253[/url]

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
[url]http://mvp.support.microsoft.com/[/url]
Windows help - [url]www.rickrogers.org[/url]

"Mike and Mary Normile" <mnormile@midstatesd.net> wrote in message
news:0F67BCD3-00DA-499B-BB46-E3ADFE7D1BBC@microsoft.com...[color=blue]
>I just received my upgrade Windows 7 disks. Ive followed the steps and
>everything appears to be ready to upgrade for vista... Ive tried the
>upgrade process 2 times and both times my computer got to 62% of the final
>part of the install and sat there from11pm until 730 am.
> what is the problem? bad software?[/color]

Unplug all hardware except mouse/keyboard. Disable in BIOS all hardware like
network and sound.

--
..
--
"Mike and Mary Normile" <mnormile@midstatesd.net> wrote in message
news:0F67BCD3-00DA-499B-BB46-E3ADFE7D1BBC@microsoft.com...[color=blue]
>I just received my upgrade Windows 7 disks. Ive followed the steps and
>everything appears to be ready to upgrade for vista... Ive tried the
>upgrade process 2 times and both times my computer got to 62% of the final
>part of the install and sat there from11pm until 730 am.
> what is the problem? bad software?[/color]

Have you not read about the upgrade snafu with the Student upgrades? Many of
the students have ordered the incorrect version and it stalls at 66% of the
final part of the upgrade. It then rolls back the upgrade. You need a clean
install to change to 64 bit from 32 bit. This fellow complains of the exact
same problem.

If it smells like a fish...............................

--

Richard Urban
Microsoft MVP
Windows Desktop Experience & Security


"philo" <philo@privacy.invalid> wrote in message
news:hcl9s2$d56$1@news.eternal-september.org...[color=blue]
> Richard Urban wrote:[color=green]
>> You are trying to upgrade from Vista 32 bit to Windows 7 64 bit. It can't
>> be done. You have to do a clean install, not an upgrade.
>>[/color]
>
>
> HUH?
>
> the OP never stated that[/color]

Please repost your inquiry in the appropriate Windows 7 Answers Forum:
[url]http://social.answers.microsoft.com/Forums/en-US/category/windows7[/url]


Mike and Mary Normile wrote:[color=blue]
> I just received my upgrade Windows 7 disks. Ive followed the steps and
> everything appears to be ready to upgrade for vista... Ive tried the
> upgrade process 2 times and both times my computer got to 62% of the
> final part of the install and sat there from11pm until 730 am.
> what is the problem? bad software?[/color]